
Goodlife Health Clubs Mitcham

Information about Goodlife Health Clubs Mitcham
5062, Kingswood
Opening hours
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Our comment from FitFit Australia about Goodlife Health Clubs Mitcham:
Goodlife Health Clubs Mitcham, located in Kingswood, Australia, is highly praised for its welcoming community and supportive staff. Many members express appreciation for the various group fitness classes available, including popular options like Reformer Pilates, Zumba, and Body Pump. The instructors are noted for their expertise and ability to cater to different fitness levels, making it a great choice for both beginners and experienced gym-goers.
Members enjoy the clean and well-maintained facilities, which include a good range of equipment, free weights, and even a sauna. Additionally, many users love the friendly atmosphere and the sense of community, often forging new friendships during workouts.
However, there are some concerns regarding air conditioning and the temperature in the gym, particularly in the cardio and weights areas, which some users find uncomfortable. Additionally, a few members have experienced issues with membership cancellations and billing practices.
Overall, Goodlife Mitcham is recommended for those seeking a community-oriented gym with a variety of classes and friendly staff, while the management is encouraged to address some operational challenges for a better overall experience.
Services, Machines and Guided Classes
Goodlife Health Clubs Mitcham: Opinions
Positive experience: It’s extremely difficult to find the overall general timetables of all classes offered . Reform Pilates is the main focus on timetables and its most frustrating
Hi Mary, thank you for your feedback! Did you know that you can now view the Group Fitness Timetable directly through our app? We highly recommend downloading it as soon as possible. You'll be able to access additional classes and, as a Platinum Plus member, book Reform/Arena sessions too.
Negative experience: Credit card for automatic payment expired. Notified on 1 Dec, then charged $40 of dishonesty fees 9 Dec. They did not try and call to let us know. This after 5 years of membership. Goodlife have refused any refund of multiple dishonesty charges which they applied over a few days.
Hi Michael, thank you for your feedback. Late fees are managed by our billing provider, Debit Success. We appreciate you reaching out to us on social media recently and can confirm that this has been escalated to the club for follow-up. We hope to resolve your issue promptly. Thank you again!
Fantastic experience: Love this gym! A great community too - I’ve made new buddies there.
Hey Bridget, thank you for this review! Glad you're loving the gym, and we are so happy that you've made some new gym pals. See you next time!
Fantastic experience: Ive just joined and my experience was great. I am over 65 years old. My individual needs were noted and I was carefully matched to a personal trainer. I was really impressed with the time my husband and I were given and the package we were offered. We were shown through the different exercise areas which were all clean and tidy. A very good experience. Now to exercise!! Onwards and upwards!!
Hello Sue, this is wonderful to hear. We are so happy we are a part of your fitness journey and that you have had a positive experience with us! Thank you for passing on your feedback, if you need any further support along the way, we are here to help! Just shoot us a message on Facebook or Instagram or call us on 1300 393 733. Wishing you all the best with achieving your goals!
Fantastic experience: My PT is Ethan and he has a great personality and knowledge
Thank you for sharing your experience, Susanne! We're thrilled to hear that Ethan’s personality and knowledge have made a positive impact on your fitness journey. We'll make sure to pass on your kind words to him.
Positive experience: Any danger of re-filling the hand sanitizers around the gym? I’ve been going here for 9 months and I feel like they are never in order. Thanks.
Hi Bon, thanks for this feedback. We will ensure its addressed with the club right away. If there's anything else we can do to make your time with us even better, please don't hesitate to let us know by calling us on 1300 393 733 or reaching out directly via social media.
Fantastic experience: UNIQUE! Refreshing! We are SO lucky to have MITCHAM Goodlife with such wonderful and talented instructors offering distinctive group classes, literally, like nowhere else! The focus in the classic classes like retro-aerobics is on having FUN - keeping fit is a bonus. Long may the management let Mitcham continue as a national leader in innovative Group Fitness and maintain the Club’s enduring legacy - maybe even introducing even more fun into fitness with new classes like drumball (??) Achieving fitness “goals” (etc. etc) is all well and good - but having FUN leads to maintaining life-long fitness. Go Mitcham!
Hi John, thank you so much for taking the time to write this incredible feedback! We are beyond proud of our team at Mitcham for providing you and other members with such a fun experience. We hope to continue this and strive for all our members to enjoy their health and fitness journey. We will also make sure the Group Fitness team is recognized for their amazing work. Thanks again John!!
Fantastic experience: Great neighborhood gym. Staff are friendly and ever helpful, the place is accessible, well equipped, and the atmosphere is easy. Highly recommended.
Wooo! This is so wonderful to hear, Robert. Thanks for the great review. We appreciate you.
Fantastic experience: Easy to sign up, great Autumn deal. Staff are friendly, professional and helpful. Instructors are lovey especially with newbie’s like myself. Great gym highly recommend.
We wish you the very best with your health journey with us Vanessa. Please don't hesitate to reach out at any time!
Fantastic experience: Love the classes at Goodlife Mitcham - Reformer Pilates, Shapes, Circuits, Body Balance, Yoga and Pilates. The instructors are amazing and very talented and the members are friendly and welcoming.
Thank you so much for taking the time to leave a review David!
Fantastic experience: Good place to work out!!! Great coach!!!
Fantastic experience: Great facilities and a friendly fitness community vibe
Negative experience: I've been a customer since many years. I am moving interstate which means I have to cancel my membership. Unfortunately, in these last few weeks of being in Adelaide I have also injured my foot, which means I cannot utilise the gym facilities despite still being in Adelaide. Nonetheless, the gym will charge me 2 full extra weeks as cancellation notice, which was never mentioned before. So much for being a customer for many years. I'm horrified.
Positive experience: This is a great gym but has the potential to be better! It certainly needs an update and it's certainly feeling it's age. The Noarlunga Good Life sets the standard here! And for goodness sake, please turn on the air cons in the free weights area. It's hot and stuuffy in their with in-adequate airflow!
Negative experience: Good range of equipment but the air con is terrible. The cardio room is always stinking hot. Please fix the aircon!
Positive experience: Staff are warm & friendly, gym layout is good. Great having free spaces at both ends. Pin weights area is a bit tight, but most problematic is the actual weight on the stacks u can't read, so u have no idea how much weight ur lifting. Can I suggest u at least get a label machine and stick a label on them? Ie leg press.. Pilates classes are great, much gentler on the body than kx who injured me twice. Instructors older and more experienced and familiar with injuries, which is great if u are over 25.. loving the afo times on weekends, would love some later times for classes during the week too glad to have joined again. Kayle PT is also amazing. 8.30 pilates and 8pm yoga classes great, but no other late classes. And no update weights machines still have no legible weights on it, which is a huge safety risk.. buy a labeller.. thanks.. still unsafe
Fantastic experience: Highly recommend Goodlife Gym at Mitcham & Cross roads. Fantastic sense of community spirit held there. Very friendly which is great when you’re a newbie to any type of fitness environment. Staff are amazingly helpful, as are all the instructors. A variety of group fitness classes available to suit everyone’s level and genre of fitness.. also reformer Pilates is offered at Mitcham gym which I highly recommend. If your wondering about joining this particular gym… just go in and see for yourself..you won’t be sorry…
Fantastic experience: Best place to exercise
Fantastic experience: Very friendly Health Club, the staff are all very friendly and helpful. Always feel welcome, everything is always clean and tidy. There are lots of classes available and they have an excellent gym with all the equipment required. Personal trainers available, we enjoy every visit. The Reform Pilates classes are excellent and the teachers 1st class
Negative experience: Watching a PT train someone with a bird dog movement .. worst PT iv seen the idea buddy is to not have the pelvis or hips to move. The poor guy who has paid money to be trained by you Do better have some pride in your job and your learning Wow Seen some Sale on from 16.99$ a week with 1400$ for the year… other gyms are $300-500 a year with there sales Disappointing want to support good life but it’s way to expensive
Fantastic experience: I enjoy Kay's group fitness classes. Lots of enthusiasm plus a great depth of experience
Positive experience: Clean and functional. Only first day but lost a star because the door wasn’t working for 24 hour access. Lucky cleaner let me in but otherwise would of had to of driven to a different one
Fantastic experience: Love this Goodlife Gym. It’s usually my Wednesday morning workout routine. Body pump with the amazing trainer Roberta. Love her routine and amazing music to get my body pumping.
Positive experience: Need more options of evening group fitness classes such as hiit would be ideal.
Fantastic experience: Goodlife Mitcham is actually very affordable and a very clean and reliable place to workout, there are classes galore and high tech equipment, a free towel when you sign up and fridges stocked with lots of different types of drinks, it's a very stimulating place to be at all hours of the day.
Fantastic experience: Reformer Pilates and zumba. Best combination
Positive experience: Yeah it’s alright tbh could be better
Fantastic experience: Love Mitcham Goodlife best hot yoga classes especially Mels Sunday morning class. Good range of group fitness classes not just Les Mills programs nice friendly gym with great facilities.
Fantastic experience: My favourite gym. Friendly, helpful staff and some truly brilliant Personal Trainers. Sure it's an old building but it's got what it takes....
Positive experience: Good facilities with sauna. Place is ageing, weights area and amenities could do with an update
Fantastic experience: Staff are lovely. Equipment is in great condition. Would be nice is lockers didn't need a lock and would self lock. Weights room is large and sparse.
Fantastic experience: The staff are always friendly and helpful at this well run club. We do a step class which is great fun and requires total concentration on the moves. Its a great way to keep flexible and fit.
Positive experience: Equipment is largely very dated. Clean premises so ok, but prefer my regular gym at Cross Roads.
Fantastic experience: Great gym !
Negative experience: Decent gym, but air con is never turned on in the free weights area during unstaffed hours. It’s extremely hot and they don’t have enough fans to compensate for the lack of air conditioning. I’ve raised my concerns with management but received an entirely rude, unhelpful and defensive response.
Fantastic experience: The staff here are genuine in their customer service, always a warm welcome upon arrival! The layout of the gym & equipment is fantastic. (Includes an outdoor area for nicer days!) All class instructors i've encountered are knowledgeable and nice aswell. Great range of classes at ideal times.
Fantastic experience: Great staff and instructors. Zumba is my thing. Come check them out. Equipment always in great condition.
Positive experience: Good staff liaison. Great sauna (which is scarce for other gym centres) Gym weight equipment ok, with a combination new/ old.
Fantastic experience: Friendly and helpful staff, great facilities
Fantastic experience: I love the cool vibe and overall atmosphere of this gym. The areas are laid out well, allowing for all patrons to workout in a safe and chilled environment! :)
Negative experience: Had to cancel due to health issues - convinced me to suspend for four months and then when I went to cancel charged me a notice fee when I had already given four months notice. Would never go back here, SO many better gyms with better offers.
Fantastic experience: Just love the classes at Goodlife Mitcham. The instructors are very professional and caring giving advice on different levels of fitness and catering for various injuries which members may have suffered. Your own personal experience is paramount as far as they are concerned. The reception by staff at the club is extremely friendly.
Fantastic experience: I just moved to the area and the staff could not have been nicer. The gym is clean, well staffed (there's always someone around to welcome you) and good range of classes.
Fantastic experience: Since I join the Mitcham good life health club I really enjoyed.
Fantastic experience: Love it
Hi Assem, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Positive experience: Sauna area needs work. A shower and water availability are a start in the sauna area.
Hi Brett. Thank you for bringing this to our attention. We have raised this with our maintenance team to address straight away. Have a fantastic day!
Negative experience: I was given an appointed time to see Scott who wanted to explain your revamped “ Strength for life “ program to me. I arrived on time. Waited 25 mins and despite checking with receptionist to let you know I was waiting…you did not come to attend to me. To add further angst to me, you actually attended to another customer (who arrived later than me) right in front of me. I only found out who “Scott” is because the embarrassed receptionist pointed you out to me, when I was getting annoyed with the waiting. Scott you wasted my time. You were rude as you did not acknowledge my presence. Neither did you apologise to me for an unacceptable length of waiting time. For sure I won’t be using your gym.
Hi Coco, thank you for leaving us feedback. Our aim is to ensure everyone who visits our club has a great experience. Our group fitness manager would really like to speak with you more regarding this matter. Please reach out to us at (08) 8490 3100 We look forward to hearing from you.
Negative experience: I was a member of Mitcham Goodlife for the best part of a decade. After a short break I came back in 2020. Due to COVID and my own illness I only visited the gym twice in that year. They offered no flexibility with my membership. It meant each of my two visits cost nearly $400 each! They thought that was totally OK and we're rude about it. They are just a bunch of money grabbing creeps lacking in morality, ethics and common decency!
Positive experience: I've been going to this gym for a couple of years and I really like its staff, the equipment and the vibe. Downside is that the main gym for all cardio and weights is really really hot. It feels like the aircon is not on (apparently it is, but I guess it's fairly useless). It was already really hot down there pre-covid, but it's even worse post-covid because you aren't allowed to put the wall fans on to try to cool down. I don't think I can handle the sauna atmosphere much longer when I'm training and am thinking about changing gyms just because of it unfortunately.
Negative experience: Awse gym, except they change the opening hours to make it shut earlier and earlier monthly. Starting to get anoying walking up to the door just to see they have changed them again and not being able to work out
Will, we truly appreciate your honest feedback. Please reach out to us at (08) 8490 3100 when you can so we can address this situation directly. Thank you and have a great day.
Fantastic experience: Amazing staff, convenient location!
Fantastic experience: Wendi's Zumba classes. Still restrictions with space and class only 45 mins but fun and aerobic.
Positive experience: in the present environment, Goodlife Mitcham and Adelaide city seem to be co-ordinating things very efficiently and helpfully.
Fantastic experience: Visited during my trip to SA - Friendly staff, great workout space!
Fantastic experience: Staff were very friendly and offered the absolute best deal, equipment is outstanding great location.
Fantastic experience: Being going to this gym for a very long time when ever I am in Adelaide... I taught the first Boxercise classes here back in the mid 90's when I lived in Adelaide for a while. The gym has pretty much everything on offer with a heap of Cardio, weight machine's and free weights to train with. Sauna plays such a huge role in detoxification of the body and the Europeans and Asians have been using it for years. The Sauna here isn't to big and fits about 6 people comfortably. The biggest drawback is that there is no shower next to the sauna like you have down at Goodwood. The staff are always happy and helpful #LetsGuide #Adelaide #goodlifegym #fitness #training
Fantastic experience: Good gym, plenty of free weights. Friendly staff
Fantastic experience: Great gym
Negative experience: Horrible gym
Hello Joe, Thank you for taking the time to leave us a review. We would love to know more about how we can improve. Our direct line to support office is [email protected]. We wish you only the best in your future health and fitness. Team GL
Fantastic experience: Best gym.
Thank you so much Jack! We really appreciate it. Team GL
Fantastic experience: Good range of free weights and machines, can only speak to the muscle side of things and not the exercise and classes as have never done them. Staff are friendly and helpful and PTs all seem knowledgable and friendly
Fantastic experience: Excellent
Negative experience: Be very careful about signing up. Staff behind the desk are incompetent - Will not tell you the correct facts so they can get more money.
Negative experience: Needs renovation badly. Running machines always out of order.Good location.
Positive experience: The cleaning of the gym and overall maintenance has improved, need to ensure their own rules are followed by all members
Positive experience: Needs an upgrade
Positive experience: Really good kids crèche
Positive experience: Great place
Positive experience: Great gym, bit of a maze finding your way around though
Positive experience: The big room for excersise class is probably the best ive been too. Carpet makes things more gentle on joints
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