Kieser Collins Street

Negative experience: Disappointing experience with Liz from Kieser Collins today. Arrived on time for 10am appointment with her, she continued casually chatting with a customer 5 mins past our appointment time while I kept waiting by her side. She concluded our 30 mins session right on the dot if not slightly earlier, and when I requested then if she could help to check the settings for one last machine, which would literally take 2 mins, she straight out refused on a quiet day with very little customers. Very disappointing that when I afforded her the grace of time she couldn't do the same for me in return. If she has such little care for patients then perhaps this might not be the profession for her?

Fantastic experience: All good. Usually quiet compared to other Kiesers I've been to. Only bad thing is they don't have an A2 machine.

Fantastic experience: Dr. NICK is just awesome. I met up with a back muscle contraction and was unable to walk, stand up, sit, sleep and any activity due to the huge pain cause by muscle injury.. but Dr. NICK treated me well and Kieser staff (Julian & all) helped me to train my muscles using various muscle training exercises. It's now 3.5 months I'm a part of Kieser and I am able to run, gym and do all activities I was doing before. Thanks so much Kieser & Dr NICK. Really appreciate it.

Fantastic experience: I am training at Kieser Collins Street, Melbourne for about two months. It is an amazing experience and has definitely helped me to improve strength and cure my issues. The staff, Physiotherapists and Exercise Scientists, are very professional and caring and look after each patient's individual needs. I am training with Julian for some time: his attention to my needs, his motivation to go further and his expertise are outstanding. Overall, it is a great place to train !!!!

Fantastic experience: Nick is a fantastic physio and has transformed my shoulder post-surgery (instability due to labrum tear), getting me back to all my pre-injury sports, including aerial silks!! Very knowledgeable, wonderful demeanour and an overall great person!! Definitely recommend!!

Fantastic experience: I highly recommend Stefan Fakos if you need a physiotherapist who deals with sports injuries. After sustaining three serious knee injuries a few years back, his advice, attention to detail and diligent planning have enabled me to play the last three years completely injury free. He has helped me with building strength and balance, and even if you don’t have an injury, I am confident he would be able to help any athlete improve!

Fantastic experience: Kieser Collins is in such a great location for appointments when I'm in the city and an great option for strength training at lunchtime. Brent is an awesome Physio partnering with me on resolving some shoulder and knee challenges. I can honestly say I've never felt stronger and more empowered to make progress with expert direction (a good dose of encouragement when I need it too ;-). The team at Kieser Collins are always friendly and helpful. I would definitely recommend!

Fantastic experience: Have been going for almost two years and the team are unbelievable helpful - Nick especially has gotten me to such a good place physically and I will forever recommend Kieser for any back injuries!

Fantastic experience: # Physiotherapist # Strength Training # Rehabilitation - I have found the program designed for me by one of their excellent team of Physio’s has addressed the cause of my pre-existing neck & back issues. The excellence of the unique machines, combined with the kind, friendly, professional & supportive staff makes every visit a pleasure, not a chore and I always leave feeling inspired, happy & empowered. I highly recommend Kieser for anyone who wants to take self responsibility for their well being

Fantastic experience: I started 6 weeks ago with dodgy knees and essentially a broken body from years of contact and racket sports, and am already SO much stronger. The machines are tailored to specific muscles, so you can really target your specific focus areas. The staff are extremely friendly and helpful, and the atmosphere is very supportive. Highly recommend!

Fantastic experience: The combination of the gym facilities, physiotherapy and excellent staff has made the Kieser Collins Street method the most effective back program I have encountered.

Fantastic experience: I’ve been going to Kieser Collins St for 6 years, pre and post hip replacements. My strength and movement is regularly assessed so that the management of my goals can be achieved. I run today! The staff are wonderful, making soreness and recovery easier to manage when you feel supported. That’s why Kieser Collins St is my complete package.

Positive experience: I have been attending Kieser for 2 years now 3 days a week. I am the strongest I have ever been and I realise now at nearly 70 how important it is to maintain muscle strength. The staff here at Collins street are amazing and very encouraging.

Fantastic experience: Stefan and Julian have been extremely helpful with addressing my lower back issue

Fantastic experience: All staff very knowledgeable and take time to provide tailored advice and long term management - treat conditions not just symptoms! Absolutely recommend

Fantastic experience: Friendly and knowledgeable staff. Hands down the best physio and gym facilities I’ve ever used. They were able to help me regain and increase my strength in record time with a tailored program.

Fantastic experience: Having seen a multitude of physiotherapists over the years, I can genuinely say that Kieser’s integrated approach to my rehabilitation, involving physiotherapy and supervised strength training, has been incredibly effective. My program is individually tailored to my specific injuries and desired outcomes. Nick and the team at Collins Street are always incredibly welcoming - even at 6:30am in the middle of winter. It’s much easier to stay motivated in such a supportive and professional environment.

Fantastic experience: Very friendly team and good equipments. Very effective!

Fantastic experience: Nick, Shane, and the team here are amazing. Started going after a pretty bad back injury and three months of no improvement. Since starting, have had excellent progress. In just a few weeks.

Negative experience: probably need to get your front desk people right, called and the receptionist couldn’t understand a word from my mouth. How can you get new business then?

Fantastic experience: Solicitous staff. Bigger space would be nice. Definitely the gym to go to for care, support and knowledge. It should be mandatory for anyone over 30

Negative experience: Wasn’t overly impressed with my treatment. After 4 weeks saw no improvement. Seemed to be a very from the text book approach and not tailored specifically to me. No drive to try get quick small improvements, but happy to try get me to lock into a 6 week, twice a week program. Wouldn’t go back

Fantastic experience: Life-changing

Fantastic experience: Operates on time and efficiently. Staff are qualified, helpful and caring.

Fantastic experience: The facilities and staff are first class. Best decision I have made in a long time to commit to the twelve month program.

Fantastic experience: A great team who always greet you with a smile and are very helpful. I’ve been a Kieser member for more than a decade, no other gym compares.

Fantastic experience: Kieser on Collins St helped me rebuild strength and function in my back following surgery and I am now free of pain. They were able to identify atrophied muscles that had gone undetected by specialists and come up with a targeted exercise plan to reactivate that muscle.

Positive experience: Great staff and passionate about what they do.......computer glitch means invoice/receipts do not always come through on email

Fantastic experience: The space is well maintained and the staff are courteous and helpful

Fantastic experience: The staff are always friendly, knowledgable and professional. It's a great place to improve yourself.

Fantastic experience: Staff are friendly, well trained, knowledgeable and focused on helping you achieve your objectives.

Fantastic experience: Well cared for by people who are interested in you. Great service that always encourages me to work toward my best.

Fantastic experience: Easy to get to. All staff are very helpful and Ryan is great at motivating me!

Fantastic experience: My home gym, kieser provides excellent training facilities, structured, monitored and supported, in and out in around 30 minutes.

Fantastic experience: Really love Purple Peanuts - the food is so fresh, well prepared and presented; delicious sushi, sashimi, broths, curries, salads - veg, vegan, meat . . .

Fantastic experience: Changed my life after years of a bad back. Recommended to try here by my back surgeon. 3 months in and I feel stronger, no back pain and ready to start running (although om the advice of Kieser slowly does it). Don't hesitate to recommend. Yes it is expensive but having spent so much money on other physio they got me nowhere id say this is worth it. Thank you Caity H!

Fantastic experience: The staff at Kieser are incredibly helpful and supportive in both physio sessions and exercise physiology. Would highly recommend Kieser if you're wanting to build/maintain strength as their targeted strength machines are highly effective.

Fantastic experience: Good team, good setup!

Fantastic experience: Only had really great experiences. The whole team is fantastic. Would recommend Kieser Collins to everyone!

Positive experience: Very professionally run and quite a large outfit concentrating on office workers with strains in their necks etc or other work related injury rehab.

Negative experience: Manager Jeremy is not good in dealing with customers. Do not recommend Kieser Collins street. Try other centres.