Snap Fitness Casuarina
Information about Snap Fitness Casuarina
Opening hours
- Monday: 8:30 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:30 PM
- Wednesday: 10:00 AM – 6:30 PM
- Thursday: 10:00 AM – 6:30 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
Our comment from FitFit Australia about Snap Fitness Casuarina:
Welcome to Snap Fitness Casuarina, a premier gym located in Darwin, Australia. Our center has undergone extensive refurbishment, creating a vibrant and welcoming atmosphere for all fitness enthusiasts. Here are some highlights that make us a top choice:
- Extensive selection of high-quality gym equipment.
- Spacious facility that never feels overcrowded.
- Exceptional customer service from our friendly staff, particularly Mary and Ivy, who are always ready to assist.
- Clean and well-maintained environment, which contributes to a positive workout experience.
- A strong sense of community, making it easy to connect with other members.
- Great group fitness classes tailored for various skill levels.
While we strive for excellence, we are committed to improving areas where some members have experienced issues, particularly concerning front desk interactions. We encourage feedback as it helps us enhance your experience. Thank you for choosing Snap Fitness Casuarina — where your fitness journey begins!
Snap Fitness Casuarina: Opinions
Negative experience: I found the whole facility a let down. The group instructors are great, however, there are very limited group classes, if the instructors are unavailable, then the classes are cancelled. The front staff are not friendly either..
Hello Jane,
Thank you for your honest feedback — while it’s disappointing to hear, we truly appreciate you taking the time to share your experience.
We’re really pleased to hear you’ve enjoyed our group instructors — they’re a passionate team and love what they do. We do understand the frustration around limited class availability and cancellations when instructors are unavailable. We're actively looking at ways to offer more consistency, and your input is helpful as we plan ahead.
Regarding your experience with our front staff — we’re genuinely sorry to hear that. We usually receive very positive feedback about our team so we’ll be addressing this internally to ensure every member feels welcomed and supported.
Thanks again for the valuable feedback — we’re always working to improve, and we hope we’ll have the chance to provide a better experience next time.
Best regards,
Keely
Fantastic experience: Good gym one of the best in darwin
Thanks so much for the 5 stars, Filus! We’re thrilled you’re loving the club. See you next session!
Fantastic experience: Great place to work out at been here for over a year would recommend to others
Thanks so much for your support Flynn! We’re thrilled you’ve been with us for over a year and love hearing you’d recommend us
Fantastic experience: Local, friendly, clean, well maintained, helpful and good vibe gym with alll ages attending
Thank you for your review William!
Means a lot
Fantastic experience: The best gym community I’ve been apart of. With an amazing team running Snap fitness Cas, there’s always fun things happening. There’s always a friendly welcome as you walk through the door. I love working out at snap fitness casuarina!!!
Jessie, we're so glad to hear you're loving the Snap Fitness Casuarina community - it means the world to us! Our team works hard to make sure everyone feels welcome, supported and has a great time smashing their goals.
We’re lucky to have lovely members like you who bring the energy every day. See you in club soon! :)
Positive experience: Ban filming in gyms. I wanted to do lunges at the back area near the squat/deadlift racks but this dude had his tripod set up right in the middle of the area.... Don't know how that's allowed. Other than that it's a very nice gym with a good selection of machines and very clean.
Hi Joanne_gls,
Thank you for sharing your feedback! We're glad to hear you enjoy our gym, equipment selection and cleanliness.
We completely understand your concern about filming in the gym and how it can disrupt your workout. We strive to maintain a respectful and comfortable environment for everyone and we'll be reviewing our policy on filming to ensure it doesn’t interfere with our members’ experience. In the meantime, please don’t hesitate to bring any concerns to our staff during your visit, and we’ll be happy to assist.
Thanks again for your feedback, and we look forward to welcoming you back!
Snap Fitness Casuarina :)
Fantastic experience: The new manager Keeley is super lovely and welcoming always! The cleaner (i’m so sorry i forgot his name!) is always super friendly and very easy to have a chat with it honestly makes my day having a chat with him We also love the owners J&K and we think they’ve done a fantastic job with the renovations
Felicity & Nic,
Thank you so much for the lovely feedback! We're so happy to hear that you love Snap Fitness Casuarina. It’s members like you guys who make our gym such a great place to be, and we're very grateful for your support.
Thanks again,
Snap Fitness Casuarina x
Fantastic experience: Very tidy
Thank you for your review!
Fantastic experience: Great gym Friendly staff
Thank you Racheal for the 5 stars! It's great to hear that you love the gym and look forward to seeing you again soon.
Positive experience: Very easy and convenient
Fantastic experience: Ruddy great gym. They have lots of weights. I picked some of them up.
Fantastic experience: Snap Fitness Casuarina has really come a long way. The new referbishment has given the gym new atmosphere! Huge selection of gym equipment, a lot of space and great facilities. Excellent customer service from the staff, especially Ivy (assistant manager ) for making the sign up process very smooth. Thanks guys and keep up the good work!
Fantastic experience: Mary & Ivy at the front desk are awesome!
Negative experience: The brown girl with heavy makeup at the front desk wasn’t welcoming at all, rude and cut us off when we tried to ask questions.
Fantastic experience: The manager Mary was amazing, helped me with equipment I am very new to the gym and very shy she helped me overcome my gym anxiety if your are new to working out or self conscious I 110% recommend working out at snap fitness casuarina. Such a positive environment I couldn't be happier with this gym. ❤️❤️
Fantastic experience: My new Snap home gym is at Casuarina, the Gym Manager Mary is approachable, knowledgeable and so welcoming. Such a well equipped and clean gym :)
Fantastic experience: Staff great especially Mary. Great facility. The best cleaner I’ve ever seen always working and keeping the place immaculate.
Fantastic experience: Amazing staff and great community feeling!
Thank you for you review! We really appreciate your feedback
Negative experience: Not very welcoming.
We are sorry to hear this! We would love to talk to you about your experience and find out what went wrong We hope you have a great day!
Negative experience: Lady at the front desk was the rudest person i've come across. Was at this location Thursday 20th June at 4pm.
Hi Dr. Walrus, Thank you for sharing your recent experience wasn't the best. We’re normally known for our exceptional service, so our apologies. Please get in touch so we can learn more of how we missed the mark on this occasion Snap Fitness Casuarina
Fantastic experience: Lo e the group fitness classes. Would love another one on Thursday again.
Thanks Jen and thank you for the feedback! We will definitely try our best to make that happen
Fantastic experience: Great gym. Awesome staff.
Thanks for the review Kym!
Fantastic experience: good gym, will be better with the reno. mary is very welcoming and helpful when assisting with inquiries.
Thank you for the great review :) We hope you continue to enjoy it
Fantastic experience: Awesome club, great equipment and most importantly, fantastic team and people
Thanks Josh! We're glad you love Snap Cas :)
Fantastic experience: Best gym! Friendly and approachable staff Ivy especially is absolutely stunning, super helpful and bubbly. Gym is also clean and tidy.
So great to hear Amanda! We're glad that you had a great experience with our lovely Ivy :)
Positive experience: Great trainers, great people that i work out with! Super fun. Only if there were more people and classes
Thanks Tanita :) We'll take your feedback on board and try to add the extra star!
Fantastic experience: Such a fantastic gym! Amazing staff, Ivy is always so happy to help
Thanks for the feedback Joshua! We agree, Ivy is fantastic :)
Fantastic experience: Cleanest gym in Darwin, Loads of room, great equipment and not overcrowded!
Thank you! We really appreciate your review
Fantastic experience: Very friendly staff welcoming large variety of equipment very new and nice great locker rooms I got a vey good workout.
Thank you for taking the time to write this review We appreciate it.
Fantastic experience: Great variety of shops, had everything I needed as a tourist
Thanks G C
Fantastic experience: Great place to go gym and has good space
Thanks Abu! Great to hear :)
Fantastic experience: Great gym!
Thanks for the review Sam!
Fantastic experience: Mary and her team have been so helpful in the last few months. Always a pleasure running into her :)
Thanks so much for the review Grace! :)
Fantastic experience: The ladies at the counter are amazing, very nice and help you with everything
Amazing to hear Selena. Thank you for your review!
Fantastic experience: Best gym in Darwin! Snap Casuarina has got all the machines and equipment I could possibly need for a good workout, and the staff there are absolutely amazing. I spoke to Mary and she showed me around - she was incredibly helpful and genuinely seemed to care about my fitness goals.
Thanks Anna! What great feedback to hear! Thank you. If you need any assistance, always let us know :)
Fantastic experience: Snap Fitness Casuarina is such a vibe! Mary always greets me with a huge smile when I enter the gym and is always super helpful when I need assistance. The gym is clean and has all the equipment you need for a killer workout.
Mary is wonderful, we're glad to hear that you really enjoy it at Snap Cas. Thanks Chloe :) Keep smashing your goals.
Fantastic experience: Love going to this gym! Great equipment, great atmosphere and great staff! Especially Mary, always so friendly and helpful! 11/10 Would recommend
Amazing to hear Liam! This is great feedback and we really appreciate it. We hope you continue to love our gym :)
Fantastic experience: Friendly staff and easy sign up!!
We're glad to hear it was a great experience! Thanks Dorcas, enjoy the gym :)
Fantastic experience: Great gym and super friendly staff. Mary was extremely enthusiastic and approachable! Highly recommend choosing this gym.
Appreciate the feedback Kerve! Thank you. We're so happy to hear about your great experience with Mary!
Fantastic experience: Great staff like Mary, very friendly. Love working out with friends.
Great to hear about Mary :) Thank you for your valued feedback!
Fantastic experience: The gym is great, and the staff are friendly and helpful.
Thank you Jas! This is great to hear
Fantastic experience: Excellent Customer service, took no longer than 10 minutes to sign up
Thank you Jethro, we aim to make everything as smooth as possible :)
Fantastic experience: The gym is great! I would like to give a big shoutout to Mary, she is amazing! Always has a smile on her face and making people feel welcomed!
Thank you Lily! We're so happy to hear about Mary and your experience :)
Fantastic experience: Great gym! And the staff make it better. Always easy to talk to them if needed, and the equipment is always maintained!
Thank you Seb. Your feedback is valuable to us. We hope you continue to enjoy our space!
Positive experience: Some more fans would be better, it’s very hot when gym is packed
Thanks Jimmy. We'll take this advice on board!
Fantastic experience: Awesome gym and very friendly staff!
Thanks for the review Storm! It means a lot to us!
Fantastic experience: such a beautiful gym, super spacey!
Thanks Cait!
Fantastic experience: Good
Thanks for the review Bruce. We appreciate it!
Fantastic experience: Massive gym
Thanks for the review Andrew!
Fantastic experience: Amazing gym, clean and very helpful employees. One of their employees, Tim helped me with a lot of my workouts and with my form, Tim was very helpful and was a great person to meet to start my gym career. 10/10
Thank you Karthik! We're so glad Tim was able to help you. We hope you're enjoying the gym. Please let us know if there is anything we can help with!
Fantastic experience: I love working and training out of Snap Casuarina. The equipment is well maintained, the staff are friendly and always smiling. Everyone seem to be so helpful
Thank you Linda! We are so happy that you enjoy it here
Fantastic experience: Good working environment, all staff are very friendly and helpful. I recommend everyone to sign up and start your journey there!
Thanks for the review Lita! We appreciate it and are so happy to hear about your experience!
Fantastic experience: Love coming here. Great atmosphere and friendly staff! Thanks for the encouragement xx Amy
Thank you Amy! Amazing to hear :) We hope you continue to enjoy the gym
Fantastic experience: Good vibes and good people☝️ was gonna complain about the water bubbler but then they fixed that
Thanks Barber! We always try and fix anything broken asap sometimes the delay is out of our hands. We're glad you're enjoying the gym!
Positive experience: Facility and environment are pretty good, toilets need cleaning more frequently though
Thanks for the feedback Rick! We do have a cleaner in 6 days a week, unfortunately we also rely on everyone to be courteous of others when using the bathrooms. We will definitely take your feedback on board and try and improve on this! :)
Fantastic experience: The gym has great facilities to train with and a good working environment. Mary who works at the receptionist desk is great at ensuring that members feel welcome and feel part of the gym community.
Thank you Kelvin! Your kind words mean a lot. We appreciate it!
Positive experience: The gym facility is quite new, and the equipment is great! Staff seem pretty friendly, and the air-conditioning works well! I loved the chalk community board that's pretty cool! I absolutely loved how there's amazing mirrors for women to do makeup and hair and the hair dryer and straighter I would have considered joining, but pricing is way too high and paying $60 to use my old access card is ridiculous. Here's some feedback and things to consider. 1. Have toilets have sanitary wipes because they are unisex. 2. The pricing of memberships seems over priced. 3. It would be great to see members actually practising good hygiene rituals by sanitising their equipment after usage. (I saw 10% members cleaning machines ) 4. Having members taking full responsibility and racking their weights correctly and not relying on staff to do this. Thanks again for considering my recommendations and having me at your gym. Appreciate it
Thanks for the feedback Myra!Sorry to hear you believe the prices are too high, they are reflective of the service we provide. We hope you find the right gym for you! :)We appreciate your feedback points.1. Unfortunately too many wipes were getting flushed down the toilets, blocking the pipes and our waterways. Due to this our septic tanks overflow (and thats not fun for anyone!) and we had to alter our set up, you may have seen the signs in the bathrooms. We will definitely look into another alternative as this is great feedback!2. As mentioned our pricing is based off the services and equipment we supply, we stock the highest quality equipment. 3 & 4. We would love to see both of these things and 110% encourage and promote it! However it is very dependant on the members doing the right things.Thanks again for your feedback and recommendations
Fantastic experience: It's fun, great and cool there. When i go with a friend its really good, keep it up
Thanks so much Yoshi! Keep up the amazing work
Fantastic experience: Great Vibe Love the treadies here especially.
Thanks Aaron! We're glad to hear that you love our gym
Fantastic experience: Nice people and staff.
Thank you Kim!
Fantastic experience: Such a nice clean gym, the facilities are amazing and staff are always willing to help :)
Thank you Ayla!
Positive experience: Good gym lots of different machines to use friendly helpful staff.
Thanks Paul! Glad to hear
Positive experience: If you want 10's on your pole, then you better be swole.
Fantastic experience: I am from Queensland, and this is the best SNAP I’ve been to. So clean, well presented and Jayde is one of the most friendly staff members I’ve ever dealt with. So warm, welcoming, and helpful. As for the treadmills, I’ve run on treaddies all over the world and these are the best I’ve ever run on. Snuck in 17k and time disappeared. These are fantastic and I’m going to ask our gym back home to get them! Thanks Jayde and keep up the great work Snap Casuarina :)
Fantastic experience: Amazing gym with an amazing app for your goals, bathroom cleanliness 10/10 5star would recommend
Thank you for the great review! We love to hear that you are enjoying the gym! :)
Fantastic experience: Best gym in Darwin!
Fantastic experience: Such a nice clean gym, the facilities are amazing and staff are always willing to help :)
Fantastic experience: Under NEW OWNERSHIP since August 2021! Brand new facility, new management and new equipment
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Snap Fitness Casuarina appears in the following listings:
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