Snap Fitness 24/7 Morningside
Information about Snap Fitness 24/7 Morningside
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit Australia about Snap Fitness 24/7 Morningside:
Welcome to Snap Fitness 24/7 Morningside, located in Brisbane, Australia. Our gym offers a friendly and supportive atmosphere, along with new and well-maintained equipment.
Highlights:
- Friendly and approachable staff, always willing to assist members.
- Clean and updated facilities with a good selection of equipment.
- Great sense of community among members, fostering a non-judgmental environment.
- Convenient location with ample parking available.
- Affordable membership options that cater to various fitness needs.
- Active engagement with members through social media and feedback channels.
However, some areas require improvement:
- Issues with hygiene, including the need for more sanitary supplies and adherence to equipment cleaning protocols.
- Occasional overcrowding during peak hours, impacting the workout experience.
- Management responsiveness can vary, with some concerns about billing and equipment availability.
Overall, Snap Fitness Morningside presents a great opportunity for fitness enthusiasts, with plenty of positive experiences shared by members. We continually strive to address any concerns raised by our valued gym-goers.
Snap Fitness 24/7 Morningside: Opinions
Fantastic experience: One of the nicer, bigger snaps with all the equipment, not cramped or crowded at the time I went at all. Of Snaps around, ir has more than Boondall (so does nearly anything, including my garage, ut has) more than Chermside and Strathpine and is probably on par with Everton Park for size and busy-ness
Hi James, Thank you for your review! We're delighted to hear that you found our gym spacious and well-equipped during your visit. We appreciate your feedback and look forward to welcoming you back soon!
Ali
Club Manager
Positive experience: I go on the weekends afternoon or night time I like the gym as it's quiet and I keep to myself there and I'm keep beating my anexity glad you are there around the area
Hi Dameian! Thank you so much for taking the time to leave us a review. We're really glad to hear that our gym feels like a comfortable space for you. That means a lot to us. It's awesome that you’ve found a quiet time that works for you, we’re happy to be part of your journey and to have you in the community. Keep going strong, please reach out if you need anything!
Ali
Club Manager
Fantastic experience: Good gym could do with more cleaning of equipment thoe.
Fantastic experience: Good gym could do with more cleaning of equipment thoe.
Negative experience: I really liked this gym, friendly community, nice equipment, handy personal trainers — until l I hit financial hardship and was unable to continue paying for my membership that was pushing my account further and further into a negative balance against my will. When I spoke to the manager about this she just said they were going to send the debt collectors lol (p.s. there is nothing to collect)
Hi Jacob,
We understand that this situation is frustrating, and we genuinely appreciate your feedback. However, using inappropriate language directed at our staff is not something we can accept.
We are always here to assist with any financial concerns, but it’s important that we’re informed in advance to make any necessary adjustments or arrangements. Unfortunately, we’re unable to address issues once payments have already been processed. Our records show no indication of any payment issues until the most recent charges, which we notified you about. We did not receive a response to our messages, which is why the payments came out automatically.
Regarding debt collection, the information was shared only in response to your inquiry about what would happen if you closed your bank account. In such a case, any overdue amount would be referred to debt collectors.
Kind Regards,
Ali
Club Manager
Snap Fitness Morningside
Negative experience: Not a fan of the current manager
Negative experience: This gym has deteriorated to rubbish over the last 6 months. When I joined in January it was awesome. The manager and assistant manager were always around, the gym was clean, neat and well managed and maintained. Over the last 3 months there have been 3 'managers'. Most of the time there is no one around during 'staffed' hours. Members are now being allowed to train in slides and birks, there is never any sanitary wipes to clean down equipment, never any hand soap to wash your hands and the overall standard of this gym has fallen terribly. I have been trying to enquire about my membership for a week now and there's no one around the gym to talk to and no response to my calls, texts and emails. And now my access card has stopped working and I can't even enter to train and I can't contact anyone about it.TERRIBLE!
Thank you so much for taking the time to provide this feedback. I can understand how frustrating it must have been to not find a staff member to help. We appreciate your feedback, and strive to make sure all of our members have great experiences. Our staffed hours are 10am to 7pm Monday to Thursday and Friday 9am to 1pm and now we will have someone available Saturday 9am - 1pm if we're not at the front desk rest assured we're not far away!. In regards to your other points, we strive to ensure everything is fully stocked and the gym is clean and tidy when we are here and anyone who is seen by staff to be training in incorrect footwear will be told they need to be wearing enclosed shoes to train.
Please feel free to contact management so we can ensure your issues have been resolved.
Ali
Club Manager
Negative experience: Cheap gym and you get what you pay for. Overcrowded the majority of the time. The place stank. The area of the gym where the sled is kept had mould all over the ceiling.
Hi Liam, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our members to ensure we're doing a great job. Not sure when you were in last as the ceiling issue has been fixed by centre maintenace and we are working on completing the repairs as soon as possible. We always strive to create an enjoyable and pleaseant environment for our members and will take your feedback on to ensure this is the case.
Thanks,
The Snap Fitness Morningside Team
Positive experience: Good gym, but desperately needs a functional trainer. Bit hard to believe they don't have one.
Hi Peter,
Thank you for your 4-star review! We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us!
- Snap Fitness Morningside
Fantastic experience: Zoe helped me get started with my membership and was super helpful answering all my questions as a newbie. Shout-out to Anton as well for being so enthusiastic and supportive. The gym itself is nice and clean with a good variety of machines, everyone there seems friendly and I don't feel judged. I highly recommend their Kickstart option and get yourself a session with Anton. I can work a treadmill but never paid a second thought to weights and really appreciated being guided through how to use each machine and how to structure a workout.
Thank you Melina for sharing your recent experience at Snap Fitness Morningside. We appreciate your feedback and happy to hear you've had a great experience with us so far and that you feel so comfortable here in club.
Negative experience: Absolutely hopeless management. I cancelled my membership at the end of February (it's now May), however they failed to put things through on their end so know I have been contacted by debt collectors for fees after the cancellation date. I've rung the store multiple times, spoken to two different managers about this, both said they would sort it out. Neither of them did anything so now I'm forced to be petty and give a bad review in the hope someone higher up the ladder can help.
Fantastic experience: Great clean gym with very new looking equipment, only thing missing is a Hack Squat.
Fantastic experience: Great clean gym with very new looking equipment, only thing missing is a Hack Squat.
Fantastic experience: Really nice gym good staff
Fantastic experience: Great gym, good atmosphere and staff very friendly
Fantastic experience: Been a member for years - love the atmosphere, equipment range and staff!
Fantastic experience: Great people here. Met Thalia and Nick there. They were very helpful and kind to me. Best gym I have been at.
Negative experience: The gym itself is standard fare although a little cramped. I was unimpressed with their billing practices. I paid annually upfront, and last year renewed two weeks early out of convenience. Despite paying for a full year, they reset my anniversary to the earlier date resulting in losing two weeks of paid access. I was not told this at the time, nor did I receive a notification that my membership expired (or was about to expire) resulting in a lockout. I queried with the manager who could not explain and did not offer to remedy.
Fantastic experience: Snap fitness Morningside is the best snap i have been to in south east qld the staff are super friendly, nick and talia always greet customers with a smile, not only are they friendly they keep the gym well maintained always super clean and machines always working. Cannot recommend any higher
Fantastic experience: This facility is the number one gym for all your gymming needs in the 4152 area. I was given a tour of the gym by Nick the manager and he was so welcoming. There is an ample amount of equipment to go go go all training sessions long no matter what time of the day. There are great people here. It is such a great place to unwind, sweat and repeat. I look forward to coming here every day. I don’t think I’ll find a gym as good as this one anytime soon. Not to mention the price is cheap compared to competitors. If you’re looking for a gym snap fitness Morningside is the place!
Fantastic experience: Everything you need in a commercial gym for an affordable price
Thanks so much Elliot, we've loved seeing you progress and get some amazing results here at the club!
Fantastic experience: 10/10 gym layout, equipment & staff!
Thanks so much David, we love seeing you progress and you always inspire others to do so!
Fantastic experience: Good gym. I like it.
Thanks Elliot, and you're a good member, we like you too! ;)
Fantastic experience: Great trainers and staff. New equipment and flooring
Fantastic experience: Great setup/ range of equipment & friendly staff. Enjoying my time here so far
Thankyou so much Natasha, we're enjoying having you in club! :)
Fantastic experience: Great atmosphere and really friendly staff that got me and my mate a great deal.
Fantastic experience: One of the best Snaps I’ve ever been to! Would definitely recommend
Thanks for your kind words Wen! See you in club :)
Fantastic experience: It’s a good gym for the size. Equipment new and everything pretty clean and tidy.
Fantastic experience: Friendly staff, big range of equipment. great gym all round :)
Thankyou so much Jamie, we love having you in club! :)
Fantastic experience: Great club, always plenty of racks and equipment. Friendly and helpful management. They also have massage guns free to use and a good area for stretching
Thanks Donnelle! Yes, how good are our massage guns!? :)
Fantastic experience: been coming here for 8 months , really nice gym, plenty of equipment and room plus it doesnt get overly busy so its easy to get on the equipment you want staff and members are really friendly alike only area its lacking is the singular cable machine (has 3 stations) but usually isnt an issue if youre not going during peak
Hi there,Thankyou for the awesome input and review ! See you in club soon :)
Fantastic experience: Great team and a great environment. They are constantly engaging with members and encouraging everyone to come in. Club is frequently updated and well equipped.
Thankyou Brett :)We've seen you make some awesome progress too! See you in club.
Fantastic experience: I have been attending this gym for a while and have enjoyed it. The staff are friendly and although the gym is on the small side it has everything you need. I feel very welcomed and supported here and the staff are always happy and up for a chat or advice
Thanks for being an awesome regular here at Morningside. We're always up for a chat Lucia :) Catch you in club soon !
Fantastic experience: Welcoming staff and great atmosphere! Would recommend to anyone that’s trying to get into the gym for the first time or even someone that’s been going for years! :) UPDATE: The equipment is new and the gym is clean! Respectful and encouraging staff! Always doing great sign up deals and give always!
Thank you so much for your review Sam, we're glad you feel welcome and love the atmosphere, we do too :) Enjoy training in club
Fantastic experience: Lots of parking spaces, great equipment, friendly staff close to my house
Hi Sugiyanti,We love that you're enjoying the club and your experience with us :)See you in club again soon !
Fantastic experience: Great gym! I've spent so much time here and have loved every minute. Great staff & the equipment is more than enough! Highly recommend
Thanks Matthew! We love it here too, so it's great to hear that members are enjoying our club and atmosphere!
Positive experience: Hey guys, Great team down at Snap Morningside however I think some gym rules need to be enforced: Hygiene - 9 times out of 10, people are not wiping down the equipment after use. With all the wipe stations available, there is no excuse for this, or why someone needs to clean away someone else's sweat when they're done. Equipment hogging - There appears to be certain people who think they have the right to toss their towel on a piece of equipment and proceed to go and do something else before returning to that machine later. Phones - People need to be mindful of the time they are sitting on a machine, with more time spent scrolling than actually finishing their workout. I've had to change my workout and forfeit a machine due to someone sitting there for over 20 minutes stuffing around. Filming - People should also be mindful of their filming at the gym. Personally, I don't want to be filmed or in the background of someone's video which is then posted on social media. A gym goer last week required space for his tripod, creating a potential hazard and causing others to feel uncomfortable around him. Think Joey Swoll. Will update my review if things improve. Cheers guys.
Thanks for the feedback mate! Best of luck with your training :)
Fantastic experience: Joined Snap this week, staff very helpful and made the process quick and easy. Equipment is new and good quality, gym is clean and has a nice renovated look.
Positive experience: After 2 days of feeling soooo ill in our campervan we were desperate for a shower. We didn’t except to go for free but 30 $??? Plus had us sign up… staff was friendly tho Edit: fast & nice response on review. Sign up is for security reasons (understandable)
Positive experience: Look this place has some ridiculously annoying factors but I believe that is actually just Snap gyms as a whole. Could be improved with more wipe dispensers, a mirror in the cable machine/red carpet zone and treadmills that work but honestly it's functional enough and what makes it worth it is how good the desk staff are, Nick and Maddy (could have name wrong??) will go above and beyond to help you with a problem and clearly have wholesome gym intentions for everyone there. - The toilet paper dispensers thing was still wildin though you can't change my mind
Hi Amy,Thank you for the edited feedback. Our A/C in club is set to a standard recommended temperature for a gym and serviced regularly. Based on your feedback and noticing some changes in temperature ourselves recently we have reached out to our A/C service provider who has mentioned that inclement weather outside can affect the temperature in club due to humidity. We've been instructed on how to account for this and have now shown all trainers and staff. We hope you have a cooler experience when training in club moving forward.With regards to your previous feedback left 2 months ago, we've since focused on ensuring all consumable items are checked and stocked morning, midday and night before leaving in addition to regular clearing up of any equipment being left out. We'd love to hear from you about if your experience has improved in the past few months?You can chat to our friendly team on 0438 742 521 or email us at [email protected] a great week ahead and we look forward to your experience improving within our new look and feel club.Keegan - Snap Fitness Morningside
Fantastic experience: Amazing stuff and good equipment.
Thanks for your review Zedekiah, we're obsessed with our new equipment and love hearing that our members love it just as much :) Hope you have a great week of training ahead.
Fantastic experience: excellent customer service as well as plenty of equipment that’s easy to understand and use.
Thanks Luka, we love having you in club and you're always inspiring others so it's great to see! See you in club!
Fantastic experience: Great environment to be in, everyone is supportive and staff are extremely friendly. Would recommend to anyone looking to join a gym.
We appreciate your kind words Will, keep up the progress!
Fantastic experience: Really fun time, everyone is welcoming and helps out even when it’s not asked for. I feel super comfortable and happy within the environment and all the equipment is easy and accessible.
Thank you so much for the review Zoe, we are always happy and willing to help so we're glad we could be of service :) See you in club training towards your health and fitness goals soon
Fantastic experience: I love snap fitness. I got all the time and the community and family is so nice and kind, super helpful and the equipment is easy and really accessible for anyone wanting to go to the gym for whatever reason. Love it!
Thank you so much Josephine, we really appreciate your review and kind words :) Hope you have an amazing week in club training with us
Fantastic experience: Supportive staff, a great range of (NEW) equipment and dynamic spaces. Can’t recommend Snap Fitness Morningside enough, such a great club.
Thank you Madison, glad you love the new equipment as much as we do :) See you in club again soon working on your Myzone MEP's for June ;)
Fantastic experience: Great gym friendly staff love it.
Thankyou Rick,We are so pleased to have you on board! See you in Club :)
Negative experience: They’ve had machines broken for over 5 weeks. If it’s going to take that long to replace, then you need to hire one until it’s fixed. Especially if it’s the only machine of that type.
Hey Mark,Thank you for your feedback, I understand where you are coming from. We have ordered the part to have this machine fixed. Due to Covid delays, there is a much longer delay than we had expected as the part is coming from technogym Italy. I would love to help you with some alternate exercises in the meantime to target the same muscles.Kind regards,Johan Club Manager
Positive experience: Man, this Snap has the potential to be one of the best in Brisbane, but is let down by some silly decisions or lack thereof. The good: The equipment and range of machines they have are fantastic. It is all clean and modern with large floor space. The not so good: The basics at this Snap really let it down. This was my regular for 3 years and it that time I saw no moves to improvement. -There was a tv that was broken for the entirety of my time there. -The weights are consistently left strewn around and put back in the wrong spot. -The covid management was really sub-par, plenty of members not wiping the equipment after use These may come across as something that is the member’s fault and it is, but management should be taking charge to prevent this. Labelling weights and having a CLEAR covid plan is not difficult, and will encourage good behaviour by all members. All the other Snaps on Brisbane do this, and the difference is significant. EDIT: Immediately followed up by club manager, took all points very seriously.
Hi Reed,Thank you so much for your feedback as this is the best way to improve our service for our members. Glad to have you as a regular for the past 3 years! We have noted down all points referenced in your feedback for review and improvement. I’ll also give you a call to discuss your feedback in more detail.Thanks again for taking the time to submit this,Chat soonJohan Club Manager
Negative experience: Machinery and equipment were placed too closely together and was cramped, lack of space. Smudged mirrors show that the place was unclean. Bad service, went in for a prebooked trial and had to wait 20 minutes because of preoccupied staff. Meant to be a free trial but required $59 to be paid upfront. Appalling, do not recommend.
Hi Michael,I'm sorry to hear you felt this way and we apologise for the delay in being able to attend to you due to a previous appointment taking longer than expected. All equipment has been socially distanced 1.5m which may be why you feel it feels a bit crowded as it was normally closer together prior to Covid-19. This is to ensure we follow our Covid safe plan. As you are under the age of 18 a Parent or guardian was required to sign off on a guest waiver to allow you to train for the trial as previously explained while booking in your appointment. As you were unable to have a parent or guardian sign this off for you we were unable to let you commence the trial. No $59 fee required to be paid upfront as this was a staffed hours only trial.Kind regards,Johan Club Manager
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: Amazing gym, amazing workouts ! The staff here is incredibly friendly and extremely qualified, such a family vibe as soon as you walk through the door. The trainers know how to push you to the limit in the best way possible and find a perfect workout most suitable for you. It’s clean and for me it is close to home and I like the crowd. You will not leave disappointed. You have everything that you need! Highly recommend checking this gym out.
Fantastic experience: Staff is great and very knowledgeable trainers ???? I can’t recommend Snap Morningside enough!
Fantastic experience: Awesome gym, love training here. Friendly staff, clean gym, non intimidating environment. Would highly recommend to anyone who works or lives in the area.
Positive experience: Good if you want to do running lots of thread mills
Negative experience: Never been there
Hi Richard, we are sad to receive your review, especially as we place customer satisfaction at the top of our priority list. We have checked our system and noticed that you have not been a member or visitor of our club. Due to this we are unable to contact you to discuss further. Please feel free to reach out to us via [email protected]
Fantastic experience: Good gym. Many different machines available and the workers are always very pleasant to me
Fantastic experience: S/O to johan for the tee’s
Fantastic experience: Really Good gym. One of the better Snaps around the area. Has plenty of well maintained equipment and lots of variety in the equipment.
Fantastic experience: Team members are great and genuinely want the best for you! Affordable membership and best quality of machines and equipment!
Fantastic experience: Great gym for all types of training. Friendly staff and a positive environment!!
Fantastic experience: Awesome gym been coming here for about 7 years now great machines and layout and always friendly staff to go with it
Fantastic experience: Been coming here a little while now and Johan and Ellie and Anton are fantastic to work with. They are friendly and always bring out the best in us. 10/10 will refer friends here
Fantastic experience: I love Snap Fitness Morningside! Such a great culture and amazing staff to help you out. I always feel welcome would give an 11/10 if I could
Fantastic experience: Really comfortable environment to train in. Staff are very friendly and welcoming. Shout out to the personal trainer Anton - really great sessions that are catered to me and my needs
Fantastic experience: Friendly staff, great equipment and amazing atmosphere
Fantastic experience: Great gym! friendly staff!
Fantastic experience: Great snap with all the equipment that you need. always busy though especially the weekends
Fantastic experience: Great location, great team and excellent service. I attend most days and would definitely recommend this facility.
Fantastic experience: Great gym and great atmosphere. Staff are friendly and so are the people that use the gym. It's got all the equipment you need to get to your fitness goals.
Fantastic experience: I started here on the 21st of june 2007, being new to the gym scene can be scarey but straight away the staff made me feel at home, so much has changed in 2 years but one thing remains certain this is my gym, johan, eli, anton, jordan and kelly will go that extra mile to help you reach your fitness goals, the members are friendly and dont judge you so over all best gym this side of brisbane
Fantastic experience: Eli was wonderful with sign up. Helped us through and showed us the gym. Great experience and service. Had a sick session with Anton, Johan and the boys. Will be back soon.
Fantastic experience: Great place to workout at and so many great people to meet! The staff are so friendly and helpful!!
Positive experience: Place is lit to train
Fantastic experience: awesome staff always friendly and great functional equipment to help me reach my goals
Fantastic experience: I am there every day and enjoy my workout. Here has a nice staff Bobby. He is very helpful and nice. :)
Fantastic experience: Great equipment and staff. Nice chalk wall too
Fantastic experience: One of the best snaps I’ve been to by far! Really friendly staff and it always has a good atmosphere!
Fantastic experience: Great gym. 10/10. Always enough equipment for me to use. Everyone is nice and friendly. Everyone is always willing to give me a spot or give me some advice. Love it
Fantastic experience: Awesome management team/staff and fully equipped club - Love the 8x squat stations we have for leg day
Positive experience: Good gym. Lots of parking
Positive experience: It’s a good gym just don’t go when it is busy. Heaps of cardio machines but not much space in the weights area (only one leg press, leg curl, Smith machine etc).
Hi Renee, sorry to hear your experience wasn't as good as it could have been. Our friendly staff and trainers are always happy to provide alternative exercises to hit the same muscle groups (e.g. RDL's if leg curl machine is taken) so you are not waiting on machines or missing out during your workout. We also have 2 leg press machines (1 pin loaded, 1 plate loaded)
Fantastic experience: Great atmosphere and very friendly staff/trainers
Fantastic experience: Just a good gym.
Fantastic experience: Great place
Fantastic experience: Ben V is a great trainer, always clean and nice friendly staff at the door. Parking is plentiful.
Fantastic experience: Good joint to work out air conditioning & tunes pumping.
Fantastic experience: Fully air-conditioned, lots of decent music playing and clean equipment. Staff are also great.
Fantastic experience: Amazing place to work out! very clean and lots of gear! very friendly manager
Positive experience: Heaps of equipment, love this place.
Positive experience: Big gym
Positive experience: Pretty well furnished gym. Gets fairly busy sometimes, so plan your times accordingly.
Negative experience: The gym isn't clean. Have written to head office regarding this and emailed back saying they would clean up their act (pun intended) however they haven't. I also wish the classes had a proper spot as it can be awkward near the front door or near the squat racks. Also always one treadmill isn't working. I do think the staff are kind but I worry about some of the spacing and cleaning organizational side of things.
Fantastic experience: Snap is a great local gym! The guys are lovely and they care about what you want to get out of your time there. The online training modules and classes make it easier too. It's convenient and a good way to keep fit!
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