Kieser Ocean Grove

Fantastic experience: The staff at Keiser Ocean Grove are absolutely lovely - friendly, knowledgeable and inclusive. I couldn’t ask for a more welcoming and safe environment to work out in!!

Negative experience: Sure, here’s a professionally worded but critical review you could adapt, depending on your specific experience with Kieser: --- Review: I was really disappointed with my experience at Kieser. The physio service felt rushed and impersonal, and I didn’t feel like my concerns were properly listened to or addressed. Instead of a tailored treatment plan, I was quickly referred into their standard exercise program, which didn’t suit my injury or recovery stage. It also felt more like a gym membership upsell than genuine rehabilitation support. I understand the Kieser model is different, but I expected more individual care and clinical insight, especially at this price point. Unfortunately, I wouldn’t recommend Kieser to someone looking for personalised physiotherapy or hands-on support.

Fantastic experience: Sophie (Physio) was very thorough in her assessment and has a good understanding of my issues. I feel confident Kieser training will help in my overall health needs

Fantastic experience: I have been trying gyms for 60 plus years and have never, until now, found one that meets my needs and expectations. I have been attending Kieser Ocean Grove twice per week for over two years, and the fitness results have exceeded my expectations. At 86, I have decided I'm fit enough to resume my overseas travels.

Fantastic experience: The cost is high but I've found it's good value for money. There are no cardio machines, the equipment is only for strengthening. There are in-house physios, exercise physiologists and personal trainers who are well trained in helping the layperson or professionals get stronger. I'm pretty happy going there, I've been going for 9 weeks and have seen exactly the improvements in my strength that they promised. Staff are empathetic and professional in their communication style. It's perfect for those recovering from broken bones, stroke, an location, muscle injuries or just years without exercise.

Fantastic experience: Very happy with my experience at ocean grove kieser. A massive thank you to Andy, Tom, Chris, soph and Jordan my shoulder feels great post operative thanks largely to your help. Would recommend anyone struggling with acute or chronic pain to visit these guys. Thank you

Fantastic experience: Great Assistance and encouragement

Fantastic experience: This review is after 18 months of going to Kieser OG. I started at Kieser with chronic back pain. When I joined, I had a few sessions with a physio who wrote my program (I highly recommend Jordan - he has vast knowledge, and really listens and adapts to what you tell him). Once I had my program, I had about 8 one-on-one's with an exercise physiologist who taught me the Kieser method and how to use the machines. There's a good App to track activity, or there's a paper-version. I go to Kieser about 3 times a week. There is no loud music, mirrors or macho vibes. I have occasional sessions with Jordan or an exercise physiologist to check that I'm on-track, but I mainly just go and do my thing. My back pain subsided within about 12 sessions. Whilst it twinges a little now and then, it hasn't spasmed and I can't remember the last time I took anti-inflammatories. So, the gym is definitely doing me good. If you want to build muscle fast and go 'hammer and tong' Kieser might not be the gym for you. But it you want to build strength steadily and safely, I highly recommend the Kieser method, and the team at OG :)

Fantastic experience: The staff at Kieser Ocean Grove are all very welcoming and helpful. Training programs are tailored to each individual, with great attention to detail and graduated improvement. Perfect meeting place of physio/science/strength training. A very friendly environment for building physical strength and gaining optimum mobility. Highly recommended!

Fantastic experience: Kieser is an experience worth exploring. I have been attending gyms all my life (I’m 80yo) and I feel that I have achieved much more in terms of body strength and wellbeing in the last 10 months that I’ve been at Kieser than in the last several years at the gym.

Negative experience: Wouldn’t recommend don’t wast your money! On my first visit t they said they would show me around They didn’t ! , Spend more time talking about exercises that I have been doing for twelve months and learned nothing that I already know, . Waste of time and my money ! Was told that 12 months would be my out come to getting on track with sciatica ! I am already on track to recovery now for a month after not sitting for 12 months All I wanted was 12 weeks of therapy with some new exercises and to be able to use there gym . Disappointed!

Fantastic experience: Wonderful staff always willing to assist. Equipment is easy to use & designed to improve your overall fitness and assist with injury recovery

Fantastic experience: I have had a bad back for over 10 years with a slipped disc injury. After 3 months of consistent training with Tom and Maddie who have been amazing at keeping me going. And Will the physio setting up my training schedule and treating me. I now feel the best I have felt in 10 years. Love it.

Fantastic experience: Genuinely enjoy every session I have at Kieser, Alex, Josh, Maddie, Bailey and the team have done wonders for me. Couldn’t be happier with them.

Fantastic experience: Great space to exercise, attentive staff and plenty of parking. Thumbs up from me.

Fantastic experience: Extremely friendly and knowledgeable staff with great service.

Negative experience: This is a great facility and the staff are friendly and mostly pretty good at their job. The physio I saw was excellent. The problem is the business model. They try to sign you up on a 12 month contract with hefty penalties. I took the more expensive option that allows penalty free exit. When I started it took 3 weeks before I could access training independently and on one of my supported sessions I was subjected to a gymick strength test. I started here for rehab on an injury and the process here delayed my recovery. Orientation is important for safety and effectiveness but the trainers should have been assessing my ability to operate independently and safely, they did not and simply used an unsuitable step by step tick box process. When I asked to stop my payments I was told that is not possible, I need to speak with a particular administrator. This was the Friday 5 days later i still had not had the promised call. When I called I was told I couldn't cancel until I had completed an online form. This information should have been given to me 5 days earlier. The business model is about locking you in and keeping your cash flowing in. The business model diminishes the value and expertise of the staff.