Bellarine Aquatic & Sports Centre

Fantastic experience: Very good place for swimming lessons. Plenty of instructors per child so their needs are attended to.

Positive experience: Grandkids really enjoyed the huge slides, but felt robbed because the slides closed 1/2 hr. before advertised!

Negative experience: Took my grandchildren for a swim, the old lady lifesaver with long dirty hair, very rudely approached me, with absolutely no respect, told me to look after the kids, that it's wasn't her responsibility, I had just left to take one to the toilet. Maybe management should teach her respect and customer service. It doesn't COST anything to be nice. I totally understand she has a job to do and yes I did APOLOGISE, but learn how to speak to customers.

Positive experience: Very busy with preschool swimming lessons on Friday

Fantastic experience: Great pool's

Fantastic experience: Great facility

Positive experience: Great centre but CROWDED!!!

Fantastic experience: I love my new gym and pool membership at BASC. Staff are always friendly and helpful and the gym is well equipped to get the perfect workout.

Fantastic experience: Friendly clean safe

Positive experience: Great facility here. Lots to do with young kids on a miserable day! The playground pool is lots of fun for little ones, plenty of lanes for lap swimming in the big pool and a wide play area during the holidays.

Positive experience: Swimming classes for baby are great

Fantastic experience: As I only use the pool, I can only give you a review on that part of the aquatic and sports centre. Saying that, from the moment you walk in the door, everyone is genuinely happy to see you. It doesn’t matter if you’re a member of the centre or a visitor to the area, you’re welcomed and helped if needed by all staff. They carry a good range of swimming equipment, even swim suits for all ages and genders. The lifeguards are amazing, true to their profession, they have their eyes on everyone all the time, it doesn’t matter if you’re in the water, or watching, the lifeguards know exactly where you are and what you’re doing. There are plenty of lifeguards on duty all day long. If you didn’t see one of them making eye contact with you the moment you walk through the doors, they will acknowledge you while you’re in the pool or on a chair. I have even been lucky enough to have a number of lifeguards assist me in my antiquated technique, which has made swimming a lot more enjoyable. The pool is at a nice temperature, well I like it, it’s clean, and they have great amenities including lockers and a quick rinse off area so you don’t have to have a full shower before you leave. It has an awesome area for the wee ones, and of course plenty of lanes available for those who swim laps regularly to folks doing their aqua exercise and others who are just starting to get comfortable in and around water. I can honestly say that everyone that I have met at the centre, from staff, fellow swimmers, parents sitting on the chairs while their kids do lessons have are all very friendly and respectful. I can genuinely say you will have plenty of fun, feel great and safe the entire time you here. Added bonus, there is a great little cafe in the centre that makes the best coffee on OG.

Negative experience: on line booking system is difficult to use !! But the staff are lovely & helpful. Needs more aqua aerobics classes as ones avaliable book out.

Fantastic experience: We are older with injuries the pool has wonderful access with a ramp leading into the pool. Always very clean and tidy. Lovely friendly staff. Easy parking ☺️

Fantastic experience: My children do their swimming lessons here, and the swim teachers are fantastic. My youngest is autistic and they provide a one on one swimming lessons for him so he doesn't get overwhelmed. The venue is always clean and well supervised by lifeguards. The kiosk has a great range of foods to choose from, too.

Negative experience: Disappointed. My 5 year old son with his support worker visited today. They were over charged. $15 for entry but on the website 5 and under are free, the support worker should have been $8.50. Even when they were told that they had charged incorrectly. My son is special needs. He was climbing on the metal framework that led down the ramp into the water. As they were about to go swim. She was doing her best to keep him regulated and keep herself safe. They were constantly approached by staff telling her to keep him behaved, when she explained he had a disability they were not understanding at all. At one point telling my son's support worker to control her son. Really disappointed. May have been a bad day for staff.

Negative experience: Not quite up there in comparison to other council gyms in Victoria and given the Bellarine is growing rapidly, the council need to improve the shower facilities get more instructors in for classes rather than virtual and increase the water aerobic classes seems they cannot have too many participants in the pool.

Positive experience: No driving pool or water slide to be added at a later date

Positive experience: Lovely staff. Always clean. However disappointing that the cafe is closed on Sundays as it's always nice to enjoy a coffee while the kids swim. Futhermore, there isn't the option to purchase any water or food behind the front desk; you get directed to the vending machines that don't work. Water fountain is the only option if you come unprepared like me with kids. Having food and drink options would be nice.

Positive experience: Three pools, to include baby & toddler. baby & Toddler has a waterslide. Adequate shower/toilet facilities. The shower space is quite small. Friendly team. Cafe and gym on premises. Surprisingly, given the grounds around and space, there is no hydropool. Ample carparking. There is wheelchair access

Fantastic experience: Good

Fantastic experience: Love it.

Fantastic experience: Very helpful staff!

Fantastic experience: Perfect for young kids

Positive experience: Cheers up guys, it's Xmas

Positive experience: Very good

Positive experience: Pool is warm and inviting

Fantastic experience: One stop fitness hub, Very clean facility.

Fantastic experience: Excellent range of activities, great facilities, friendly & helpful staff

Negative experience: Small pool area. I tried to cancle my account twice and they keep charging me waiting for am email now

Positive experience: Very good and clean and kids had great fun

Positive experience: Can get extremely busy at times so pick your visit times carefully - been going for a few years now - one or 2 friendly staff members but mostly rude and grumpy staff unfortunately

Fantastic experience: Always good people. Quite clean, not humid and smelling of chlorine like other pools. Kids can spend hours. Nice place to relax

Fantastic experience: Magnificent facility. Amazing amount of activities catered for. Great way to wear out the grand kids.

Positive experience: This is a great swimming pool for the whole family. The kids really enjoyed the splash park/ playground area. They also enjoyed the pools and they weren’t too deep and they could stand in them. The Kiosk is affordable and the food was nice.

Positive experience: Options are endless. 3 pools to choose from. Lap pool (1.6m) is setup for lessons for most days from 9-12:30pm with a couple of lanes open for use. Shallow pool 1m-1.2 is busy for the mornings as well with lessons and baby groups. Play pools x2. Including shallow water play around a play set. Lots of options but also lots of kids during the mornings. Lifeguards are their but not very vigilant. Careful in the water. Lots of baby’s and young bubs with poopy pants. Watched 2 families ignore the dirty diapers and didn’t pull the kids out. Cafe, basketball fitness center. The sports center has it all and you can enjoy it most days but be ready for crowds.

Positive experience: 5 stars for Shannon's Aerobic Step Classes, she is a great instructor with fun and energetic sessions! Centre is getting busier with increased population, I would love to see a better offering of instructor lead classes on a Tuesday & Thursday evening, often find myself at an alternative centre due to the lack of available options in OG.

Positive experience: Very nice clean pools there are around 5 lap lanes altogether 2 normal then a slow medium and fast. There’s a public area and a pool for your little ones along with a water playground. Recommend eating at the cafe

Fantastic experience: Nice pool to swim

Fantastic experience: Friendly staff and always very clean.

Positive experience: Great atmosphere, friendly staff. Check the website for busiest times

Positive experience: Good service and great pool for kinds and family.

Negative experience: Very average. Rude man with long hair in blue. Rude as.

Fantastic experience: Just a good place to exercise, very clean and safe. Not expensive .

Fantastic experience: Highly recommend for swimming lessons for kids or for some play time. Great water play area for little ones and the swim teachers are patient and caring.

Negative experience: The older life guard need to chill out, talking to parents like they are children is not on. She needs to learn respect

Negative experience: The pools are great, the life guards are terrible. I have a 1 year old and 6 year old girl. We where told off 5 times in an hour for minimal reasons. I'll try another pool next time.

Positive experience: After rejoining to do aqua aerobics after the pandemic closures I am very disappointed that twice lately I drove the 25mins it takes me to get to the pool to be told the class has been cancelled. Surely in this day and age it would be possible to send a group text to people who are regulars?

Fantastic experience: From the greeting and smile at the front desk (even at 6am!!) to the helpful, friendly life guards and other staff, it is a pleasure to visit the BASC. The smaller pool is always clean and a perfect temperature Happy staff reflects good management.

Positive experience: Great place to bring young kids! The playground was great fun, spending a good hour or so playing around with our two toddlers. The only negative I have is the lack of showers for families. Although they have a 'family change room', it has no showers.

Fantastic experience: Amazing for Swimming lessons and for a perfect family swim. Also Elena is an Amazing Swim teacher.

Fantastic experience: Amazing facilities! My boy loves it

Fantastic experience: Friendly staff and always very clean.

Fantastic experience: Swimming program for kids can be a little crowded, but their staff and learnings cannot be faulted

Fantastic experience: Facilities clean and tidy. Instructors admin and pool guards are friendly and experienced. Great place for exercise. Love the customer service

Fantastic experience: Brilliant local indoor pool. Plenty of options for families. The food was really good as well.

Fantastic experience: What a beautiful indoor pool that is fully covered so perfect for any weather. Special mention to the wonderful person called Suzie who greeted us at reception. She was such a gem and her high level of kindness and friendliness is very rare.

Fantastic experience: Just a beautiful complex, very good to do my exercises for my back.

Positive experience: Great family fun, needs sauna,spa and hydro pool

Fantastic experience: super helpful staff, cafe staff super friendly and amazing service and coffee

Fantastic experience: Love this pool and so warm in Winter and kids have amazing slid for all big kids .

Positive experience: Great pool. Shame no spa

Positive experience: Pool is on the warm side. Cafe is quite good.

Positive experience: Very friendly venue,staff extremely helpful lots of activities availablerecommended for fitness

Positive experience: Great staff, especially the ones patrolling around the pools

Fantastic experience: Swimming program for kids can be a little crowded, but their staff and learnings cannot be faulted

Positive experience: Good facility but make sure you update Google opening hours. Turned up at 5pm coming from Barwon Heads on a Sunday thinking I had an hour for a swim but centre was closed.

Positive experience: Friendly and supportive staff. Some patrons got to be more patience sharing facilities with people with disabilities.

Negative experience: Felt very at edge about everything we have done. It is ok to inforce rules but when i was there with my neice, sister, daughter and mother we got told off for trying to teach her how to swim and they said that only the instructors were able to do those things. Felt very restricted in thing we could do.

Positive experience: I have enjoyed and liked everything about Bellarine aquatic and sports centre Ocean Grove until recently. I’m a nanny and have taken children to this pool over many years, having no problems until now, now that I am working with an ethnic family. There is an older female life guard that continually comes up to me and the kids telling us off on every single thing, this happening throughout the whole time we are at the pool. At first I thought nothing of it but when it became a weekly thing of this behaviour, it turning our pool experience into something awful and also soon noticing that other families were not being watched as much as we were or even being pulled up a quarter of the time for doing the same things we were being pulled up for (with that myself paying constant attention to the kids I’m caring for, whilst many other parents completely lacking in this and getting away with it ), had me thinking that this lady either has something against this family or is a racist. I don’t like to complain or pull the racism card often, but it has gotten to a point that I might soon take it to the managers if it continues.

Positive experience: Great place! Just needs more family bathrooms... mum of 3 boys and the minute they turn 7 they are no longer allowed in the female change rooms with me... leaving us with one family change room with shower that's always being used by people in the same situation..

Fantastic experience: Great indoor swimming and gym facility. Lovely learn to swim instructors. With terrific little coffee shop.

Fantastic experience: What a handy little gem this place is for the Bellarine. An under cover pool for all seasons, with helpful staff and great facilities.

Fantastic experience: Awsome place

Fantastic experience: Great little cafe, excellent coffee and well priced snacks.

Fantastic experience: Good staff. Well managed.

Positive experience: Indoor pool.

Positive experience: Good but pricey

Positive experience: Kudos to BASC for their diligence concerning COVID19 regulations

Negative experience: Try to help support local businesses but unfortunately every time we come to this aquatic centre the kids pools are always closed and all lessons held in the big pool because of this which cause over crowding, loud classes and kids not having enough room to receive good quality lessons

Fantastic experience: Plenty of lap lanes to swim. The old people are annoying and think they own the joint.

Fantastic experience: The coffee shop has great coffee. The service is excellent.

Fantastic experience: Loved this bright and modern sports complex

Fantastic experience: Great pool lots of fun for everyone. Great water play area for little kids

Fantastic experience: Very large aquatic centre. It has many options for both young and old. I recomend this aquatic centre.

Fantastic experience: Excellent food clean fun pool and big gym areas.

Fantastic experience: Very very good

Fantastic experience: Its fun but i got wet

Positive experience: Good lots of room but get's verry hot

Positive experience: Wonderful facility for swimming lessons, been using their services weekly for years.

Positive experience: Swim staff are fantastic. The receptionist is awful. Certainly not manager of first impressions!

Positive experience: The main slide was blocked off. Possibly needing repairs. Hope it is done soon as a favourite of the little kids

Positive experience: Very, very impressed with the gym and instructors, particularly Nicole who excels in gym training and human movement, plus she is very dedicated and I love being trained by her. Other instructors also seem great. However, this afternoon (29 December) I was shocked to find people hogging gym equipment, with no-one supervising. Two young men took over ALL the benches for 30 minutes or more so they could double them up and practice their jumps. Twice, I asked them to release a couple of the benches so I and others could do our programmed activities. But they ignored me. I told them there were time restrictions and that their behaviour was selfish, but was told they 'needed all the benches'. There seemed to be no gym supervisors there to assist me so I left, with three of my activities not done. Not fair, as we all pay our gym membership.

Positive experience: Good pool - everything nice and clean. We were swimming with our 9mo old baby and when all the kids swimming lessons started at 4pm we lost a lot of space. But there is a kids play pool too with slides and waterfalls

Fantastic experience: Great facility. Excellent pool and has a kids pool with slides as well as another kids lesson pool. Cafe there as well that serves basic snacks and lunch. Nice coffee.

Fantastic experience: Visited while my grandchildren went for lessons. Great space

Fantastic experience: Great friendly customer service. Lots of sporting activities and swimming pools to have fun and get fit.

Fantastic experience: Great pool, friendly staff. Both my young kids have been having lessons here for years and we couldn’t be happier. My son also has ASD and needs a bit of extra work, and they have a dedicated team member to help him and offer 1:1 sessions for no extra cost

Fantastic experience: Karina is the best kids swimming teacher you'll ever find

Fantastic experience: Great staff, old but more than adequate facilities. Attentive lifeguards and great cafe.