Information about StretchLab
Services, Machines and Guided Classes
StretchLab: Opinions
Negative experience: I loved Stretchlab... until I wanted to cancel my membership. I have tried calling and emailed multiple times without receiving a response. I am hoping that this will encourage the owners to get back to me and follow their cancellation policy in the contract that I signed.
Thank you for communicating your concern with us, as you know this was followed up and action. Your membership was as per the agreement cancelled many months back and we again want to thank you for your input and time working with the StretchLab team. Regards.
Fantastic experience: Stretches are so helpful after a long day’s work. stretch lab south perth is the best.
Fantastic experience: Joined as a foundation member since it opened 2 years ago and it has been one of the best decisions I have made for my own fitness. StretchLab has helped me improve my strength and flexibility towards personal goals. Staff are friendly and I always look forward to my session.
Thank you Aileen for the kind words, we are so happy to have you on board with us here at Stretch Lab, South Perth. Keep up the great work...
Fantastic experience: Truly outstanding service, you wont find anything like it anywhere else! I was stretched by Diyanah and felt like I could walk on clouds afterwards, a holistic, mindful and full body approach to healing and wellbeing, can't recommend enough!
Thank you Cassie for your kind works. We are very blessed to have highly skilled staff here at Stretch Lab, South Perth that can understand your bodies needs and action a personalized plan designed just for you. Thanks again...
Fantastic experience: Have been going to this lab for a few months. Great therapy to accompany my training for long distance running. The stretch therapists here are all lovely. Yes, you can do stretches yourself at home but it feels even better when someone professional helps you with a deep muscle stretch. The therapists here have helped me through injury too, and get me back to running. So very grateful to them all, especially Dee.
Thank you Chieh for you review, We here at Stretch Lab, South Perth are so happy to be part of your program, as you thrive to reach your Personal fitness goals. Well done and keep up the excellent work...
Fantastic experience: I have been feeling way older than I should with free movement and muscle soreness so I decided to try assisted stretching. I've now had a couple of sessions with Diyanah and I can't wait for the next. I did feel results after the first session but after the second I feel much better. I'm looking forward to the next few sessions and how much more my movement and muscle relief improves.
Thank you for the kind comments, we here at Stretch Lab, South Perth are all committed to supporting you with your new program to reach after your fitness goals. Over the next couple of months, I am sure you will see some amazing results starting to come through. Well done and keep up the excellent work....
Fantastic experience: An amazing stretch, very professional alround service. High level expertise.
Many thanks for your positive review towards our hard working team here at StretchLab South Perth
Fantastic experience: Great service and friendly staff. Always welcoming and knowledgeable. Always feel better after a stretch. Highly recommend
Thank you Tamara, its always a pleasure to have you in the Studio here at Stretch Lab, South Perth.
Fantastic experience: I love coming in for my weekly stretch, all flexologists have been very friendly and helpful. It’s significantly increased my mind and muscle connection and I’ve learnt a lot about posture. After each stretch I feel calm and relaxed and it’s a good mental health reset for me too. I recommend to everyone!
Hey Chloe, Thank you for the lovely words. Taking some time out for yourself is so important in these busy times. We here at Stretch Lab, South Perth value that moment that our clients can enjoy, as they relax into their own personalized stretching program. So pleased to be part of your program and your reset time too. Once again thank you for the recommendation.
Fantastic experience: After looking for this type of service for a very long time, I have been a client at Stretchlab Sth Perth for 2 years now, and my mobility is so much better. Amazing staff who are always happy to help, listen to me, and treat accordingly rather than just run through a set routine! One of a kind service provided by professional, friendly peoples. Keep up the standard! Keep up the good work team. See you soon!
Thanks Richard, always a pleasure to have you in the Studio here at Stretch Lab, South Perth. Thank you for the recommendation and yes, see you soon...
Fantastic experience: Felt really relaxed after my stretch. Was good to feel my muscles loosen, staff were friendly and helpful working around my injuries. I bought a I bought a 10 pack of stretch’s and look forward to using them!
Hi and thank you for the kind comments, we here at Stretch lab, South Perth are so very keen to see your injuries become a thing of the passed. We are here to support you on your personalized fitness journey back to full fitness. Just reach out, if there is any special needs we can assist with during your time in our studio. Keep up the excellent work....
Negative experience: Am leaving a 1 star review here as it seems this is the only way to get the owner to respond. We have had 2 direct debits of $399 taken from our account. My husband hasn’t used all of the stretches from his first package. I have been trying to call for the last month (before the 2nd payment came out) and have had the owner call me back once and say that he will look into it. Since then I have left countless messages, with no call back. If this isn’t sorted so we can get the direct debit cancelled and reimbursed, we will be taking things further.
Good evening Sasha, we thank you for your message, as per the policy guidelines when looking to cancel a membership, we have replied with your husband and believe all has adequality been resolved. Membership policy has also again forwarded with the criteria noted that we have waved. Regards The StretchLab team
Fantastic experience: I had an excellent experience at StretchLab South Perth. The staff were welcoming, attentive, and fantastic! Tamika, the flexologist, assisted me with my stretches and provided valuable insights about my posture that I hadn't known before. I highly recommend StretchLab South Perth to anyone looking to enhance or maintain their flexibility and mobility.
Hello Janet, thank you for visiting us here at StretchLab South Perth, we are pleased to assist you along your wellness journey.
Fantastic experience: Great place for rest and relaxation, staff are super friendly and my regular stretch sessions have been incredibly helpful to my lifestyle keeping me mobile and flexible. I highly recommend 50 min sessions!
Many thanks for your positive review towards our hard working team here at StretchLab South Perth
Negative experience: This joint is a farce. Their app has never worked for me. Everytime they say they are looking into it, they never do a thing, and then when I call to make a booking it goes to voicemail and they may call you after the time you tried to book or not return your call at all. Do not go to this practise and I expect a full refund from this crooked organisation
Hello Zain, thank you for your message, as we mentioned in our phone call together previously, you will find the app is working as it should and we recommend looking into you phone settings as there seems to be a setting you have activated that is not allowing you to engage with our StretchLab booking app.
Positive experience: I went here looking for some relief for knee and back pain that's been plaguing me - the staff are great, very personable, and the stretches are good, but after several sessions I question the point of it when ultimately you can achieve probably 75-80% of this by yourself. It's very expensive for what it is, and I can't say I recommend it unless you struggle to stretch by yourself.
Hello Tim, thank you for your review and we hope your wellness journey is working out as expected.
Negative experience: Need to check the legal ramifications before posting my review.
Hey Dan, thank you for your awesome review. We love hearing our members enjoying the service and getting results!!
Fantastic experience: Ive been going for 6 weeks now can really feel the difference its made me more flexible and feeling so much better. I have joined up to the membership program as well Tarryn , Matt & all the team have been fantastic
Many thanks for your positive review towards our hard working team here at StretchLab South Perth
Fantastic experience: Great idea and felt good after, highly recommended.
Thank you for taking the time acknowledge our hard working team here at StretchLab South Perth.
Fantastic experience: I just had my first session and it was excellent - friendly, highly knowledgeable, personalised service. I felt fantastic afterwards and can't wait to come back! Honestly if I won the lottery I would come every day!
Thanks for your awesome review Kate! We love hearing people enjoy their StretchLab experience!
Negative experience: Definitely no two service are the same . There were very sweet until they got the membership confirmed. Immediately their tone changed when complained about the app not accepting my bookings. I have tried many time and many times to book one class but in vain. Than helping me to re book on phone, this man argues that I do not know to use the app. Not happy with this attitude. Paid upfront for many sessions but could not take one session till date.
Hi Prashanth, we are sorry to hear about your experience with the booking app. We value every single one of our members and are invested in helping them meet their mobility goals. We look forward to seeing you at your next session which will give us a chance to run through the app and fix this issue moving forwards!
Fantastic experience: Great staff. Very thorough. And feeling great :)
Thanks for your review Jonty! We are very glad to hear you enjoyed your StretchLab experience!!
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