Zap Fitness 24/7 Newstead
Information about Zap Fitness 24/7 Newstead
7250, Launceston
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Zap Fitness 24/7 Newstead: Opinions
Negative experience: This gym used to be great (and the staff are awesome), but management's decision to remove the frosting puts the safety of members, particularly women, at risk and overlooks their safety and security. It feels like management is prioritising free advertising through the exposure of members over their sense of safety and well-being. The gym's location on a busy street made frosting essential for privacy. Management's dismissive response to these genuine concerns led me and many others to cancel our memberships. It's a shame to see a place I once enjoyed prioritising potential profit over the security and comfort of the people who already supported this business. *Response to owner* That timeline is correct- the frosting was removed last September which is when I cancelled my membership if that’s what you needed clarity on.
Hi Lucy,
Thanks for reaching out!
Just to clarify, your membership was cancelled over a year ago, and you don’t currently have an active Zap membership.
Regarding the frosting — it was removed from all clubs over 12 months ago. Since then, we’ve had a lot of positive feedback from members about the change.
Negative experience: I use to enjoy working out here, but management removing the frosted windows was stupid as a young female the frosted windows gave me closure that I wasn’t being creeped on Mind you Newstead zap is straight across the road from a bottle shop and a around the corner from a pub, it made me feel as if having more customers was more important than females comfortability, I work all days and most nights leaving me with late night gym sessions as the only option but having the thought in the back of my mind that someone could stalk me and wait somewhere in the dark and follow me home or god knows what made me stop going here.
Hi Charlotte
The removal of frosting is a business decision where we aim to have our clubs be an inviting and welcoming place for all members to attend and believe this change will help us achieve these results. Overall feedback has indicated a strong preference for this adjustment, supporting our belief that it will contribute positively to the member experience.
If any of our members feel threatened, we do have emergency stations 24/7.
I can see that you are not a current member with us under the name provided on the feedback please contact us directly on 1300 927 348 to discuss your concerns further.
Fantastic experience: Zapfitness is great
Thanks Glenn great to hear!
Negative experience: This grandpa’s hogging two machines like it’s his home gym—rude and inconsiderate. Can we talk to him about this, please.
Thank you for taking the time to leave your feedback and sorry to hear of your experience. If there is anything we can assist with, please contact us on 1300 927 348
Negative experience: Bogans on their phone sitting at the machines for ages.
Thank you for your feedback I will pass it on
Negative experience: No kettle bells?!
Thank you for leaving your review. I have passed on this feedback
Negative experience: Steer clear.. Wow i thought the mowbray one was badly exposed to the street without the frosted windows, this one is even worse. Why would zap do such a thing. Privacy non existent. I would suggest not considering signing up here until they eventually get grow a brain and bring some sort of privacy back because what they have at the moment is not acceptable, no matter what bull they reply to this with ...
Negative experience: I no longer enjoy working out here due to managements decision to remove the frosted window tint from Zap gyms. I feel a complete invasion of privacy, especially at night. This is not the gym I signed up to and I'll be switching to another gym.
The removal of frosting is a business decision where we aim to have our clubs be an inviting and welcoming place for all members to attend and believe this change will help us achieve these results. Overall feedback has indicated a strong preference for this adjustment, supporting our belief that it will contribute positively to the member experience.
Fantastic experience: I walked past. Didn't go in. Later, I had a donut and a cigarette. I'm fit enough already, bro.
Maybe next time ;)
Fantastic experience: The zap fitness gym is a great place !!! i have been having a great time ️♂️
Hi Daniel great to hear!
Negative experience: Quality equipment, clean space. 19/11/24 Have to update thos review so as not to mislead anyone. The gyms are basically a fish bowl that the entire public can stand in front of and oggle at you while you workout. They removed the frosting from all locations and increased their prices while reducing member privacy and safety. If you're looking for a great gym, check out Lift gym on racecourse cres.
Fantastic experience: Great place always clean. Wanted to let you know the scales are not reading properly though
Hi Hayley thanks for your feedback :) I will pass on about the scales
Fantastic experience: Perfect gym for beginners
Positive experience: Nice place but a little small and usually busy
Thank you for taking the time to leave your feedback
Negative experience: $5 for a bottle of water?! Is this a prank?
Hi, thank you for taking the time to leave a review. Unfortunately, the vending machine companies are responsible for the pricing of products not Zap Fitness.
Fantastic experience: Very spaciois and clean
Great to hear you are enjoying our clubs and equipment :)
Fantastic experience: They are just spacious enough with much of my favourite Work out equipments.
Great to hear you are enjoying our clubs and equipment :)
Fantastic experience: My local, great facility and has everything i need.
Negative experience: some really big nepalese bloke (asish or something) and his friend offered me steroids, which i obviously refused and then tried to intimidate me. would not recommend, staff were not helpful in trying to sort out the situation either.
Hi Lucien I have tried to find you in our member data base and I am unable to locate you :( Can you please contact us on 1300 927 348 to discuss your review further?
Fantastic experience: A good size gym with well maintained equipment. Always busy with a pleasant atmosphere.
Great to hear you are enjoying our clubs and equipment :)
Negative experience: $5 for a bottle of water?! Is this a prank?
Hi, thank you for taking the time to leave a review. Unfortunately, the vending machine companies are responsible for the pricing of products not Zap Fitness.
Negative experience: Did not go there
Fantastic experience: One of the better Zaps
Negative experience: Used to love it here. My rating only reflects management's dangerous decision to remove the frosted glass. I like to go to a gym and know that i'm not being stared at or photographed by weirdos on the outside. I feel for women being creeped on in particular. My concerns were shrugged off by online customer "service". I cancelled my membership as a result. Went past here last night and oh jeez, it's so exposed now :( To me, a gym that puts their members in an exposed state like this is a major red flag in terms of safety and i'm not sure how it's legal to be honest. The staff here are legends though I hope no one is giving them grief over this as it's not their decision.
Thank you for your feedback
Positive experience: Staff are helpful. I was grilled about having no towel. Oops. But the Newstead gym isn't overly busy and a pretty good facility overall.
Hello Jax, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Positive experience: Good gym but doesn't have all the equipment, also smells quite bad often but does the trick.
Fantastic experience: The better zap in launceston
Hi Ben! Pleased to see your review! We hope you continue to enjoy your Zap journey :)
Fantastic experience: Great gym with plenty of new machines, in great condition and clean.
Negative experience: Equipment is out dated and many machine's are out of order for month's on end. Zap Gym's in Burnie, Devonport and Hobart have had upgrades but all 4 gyms in Launceston have been forgotten about. Zap is no longer 24/7 and staffed hours are very restricted. I cancelled my membership due to this and have continued to be charged.
Thank you for your feedback Melissa. I will be passing it onto our management team. We certainly don't want our Zap family to feel like this!
Fantastic experience: A good gym that has everything you need.
Hi Liam thank you for your feedback. I will pass this on for you and see what we can do.
Fantastic experience: I go early in the morning and it's great to what you like no hassles or people bothering you I love it!
Thank you for your review! Glad you are enjoying the gym!
Fantastic experience: Friendly staff and a great place for a workout, the equipment it top notch and quickly replaced if any issues are found.
Thank you so much for your great review! Love it when our Zap family are happy :)
Fantastic experience: The Center is always clean and staff are always friendly.
Thanks Philip for taking the time to leave your review :) Great to see you are loving our clubs :)
Fantastic experience: Went in for early hours training. Firat time inside the nestead branch and found it to be great.
Fantastic experience: Went in for early hours training. Firat time inside the nestead branch and found it to be great.
Thank you Angel! Glad your first impression was a good one :)
Positive experience: Good 24 hour access
Thank you for the feedback! We will work hard for that extra *
Positive experience: Good 24 hour access
Positive experience: No fans, bad aircon, no space for stretching, lots of grunting and swearing by roid junkies. On the plus side: good selection of equipment, clean, friendly staff, and easy free parking.
Hi MatthewSorry you feel this way :( I will take your concerns to our Operations Team and have a chat to the staff members regarding the language :)
Fantastic experience: Really modern design and great equipment
Thank you so much for your feedback:) We love it when our Zap family are happy :)
Fantastic experience: A great gym if you are looking to work out by yourself with weights or with a training buddy.
Positive experience: Good! There is a wide variety of equipment and if for some reason one break down it's always fixed pretty quick. Also is a 24h gym which helps lots with odd working hours. The only improvement I would suggest is on the changing rooms/showers. Frequently they are not very clean and there is not room for more than one person. Another suggestion I'd make would be to offer some fitness classes!
Fantastic experience: Best 24hr gym around.
Positive experience: Equipment
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