Wanneroo Aquamotion

Negative experience: My 3-year-old has been attending swimming lessons here, but each week he returns with an infection, including ear infections and, most recently, hand, foot, and mouth disease. This pattern raises serious concerns about the pool’s hygiene. I’m disappointed and have decided to stop his lessons due to these ongoing issues.

Negative experience: What is with the over 6yo boy ban for the female change rooms?! In no world am I allowing my under 10yo boy into a male change room on his own. People shouldn’t be exposing their kids in any public place. Use zip up towels like the rest of us. I’m not allowing my child unattended into a change room. Clearly a complaint made by mothers of only girls.

Fantastic experience: Going to be o good with new outdoor splash pad

Positive experience: My kids dose swimming lessons there and they like it , very nice outdoors and very friendly staff

Fantastic experience: The Gym is one of the best places to go to and groop sessions are cool I like making now friends when I go thair . And the pool is one of the most beautiful ones in this Area ‍♂️‍♂️‍♀️

Positive experience: Good venue for young swimmers. The only downside is that there is not enough parking for big buses.

Fantastic experience: Great facilities, the staff are friendly and helpful.

Fantastic experience: Gym, Sauna/Spa and Indoor and outdoor swimming pools. Also Group activities and Trainers on membership deals.

Fantastic experience: Personnel is great, easy access for wheel chair and people with disabilities. SPA is clean and has a hoist to assist those living with a disability. Plenty of parking, swimming pool is clean and areas are marker for exercise, slow lines, walks, etc. During the evening is the worst time to go as it is full of kids, but venue is great.

Negative experience: Been going there for 9.months or more with my physio all.rhe facilities there are good although many times the hydro pool.has been shut and you don't get reimbursed for the days you can't use it.When it comes to customer service people are nice picys are a joke after 9 months going there my membership has expired by a few days due to workers comp insurance stuff around.When asked can I use the gym to do my physio my renewal is getting sorted as usual.No you'll have to pay or join yourself what happened to sure if it's only a few days we have been paid hundreds already by your insurance and we will be getting plenty more but go away unless we have our money.Its the worst customer service to retuning customers that are on full membership to use the pool gym sauna and hydro pool so that's not cheap but can't even give me that small grace period to use the gym until they have there money.Two weeks the hydro pool was unavailable at Christmas time and other times bit they don't give back the time we paid for but couldn't use the facilities.Theres no customer realtions there it makes you feel very unwelcome

Positive experience: Good place

Fantastic experience: Great pool with all the amenities you would expect. Gym area is large and houses many modern cable machines and a free weight section. Spa and sauna to relax after a circuit class or just do laps. The pool is used largely for swimming lessons of all ages from local schools or the local community. They also cater for special needs and have great programs with highly trained staff. 3 of my 5 kids have learnt to swim with the Wanneroo Aquamotion team, if I knew about them earlier from a review like this, all 5 would of been through here.

Positive experience: No hot food available to order and menu is limiter sandwiches looked like they had been there a few days

Negative experience: Poor communication of opening hours during Christmas period, webpage lists incorrect opening/closing times and as a member I received no communication, not good enough.

Fantastic experience: All time best. Pool, gym, enough parking. Library and shopping is also available nearby.

Fantastic experience: Good place for a Sunday morning swim session with my grandson....

Fantastic experience: Solid gym with helpful staff

Fantastic experience: Very kind

Positive experience: I have only used the pool and not the gym, group fitness room, or the creche. A very small pool compared with Craigie and HBF. 30°C ambient temperature, so not so long in the water. Canteen is basic but offers enough. Changerooms are clean and well stocked. Opening hours work for me but are not extended.

Negative experience: We did the vac swim. On one occasion we forgot the card where they make you pay extra to join. I was charged an additional $6. They wouldn’t allow me to bring the card the next day and have two days crossed off. I was offered a refund but only if I drive home, get the card, and bring it back the same day (not tomorrow) which isn’t practical when you live at the opposite end of COW (yanchep!). Staff have no compassion or empathy. The woman had crossed off my card every day and even acknowledged that the remember me. I’ll be changing my Vac Swim preference to Craigy leisure centre next time, they don’t charge you $35 extra, their pool is warmer (my child’s attended in a wet suit every day) and their staff are probably less rude The pool is stupidly cold. And if you buy chips from the cafe, the woman in the cafe is horrible, they give you stale salt less ships and won’t allow you to have any more salt.

Fantastic experience: I love it here for my daughters (2.5yo) swimming lessons. She started out terrified of the water and swim teachers (who are lovely). Within 3 or 4 sessions her confidence grew, achieving new things each session. She's now loving her classes and well on her way to learning to swim. We look forward to our weekly classes! Thank you to Kerry for being so understanding and patient with my daughter. From tantrums through every activity to screaming with excitement and not wanting to leave the water The centre is very friendly, welcoming and clean. Couldn't ask for more.

Fantastic experience: Great place for all ages

Fantastic experience: Watching grandson awi.ming lessons, great

Positive experience: Good. A quiet time today. Not overcrowded

Fantastic experience: My daughter has been doing swimming lessons here and she loves it. The staff and swimming teachers are very nice too.

Negative experience: just been to aqua motion today for the first time, i can say im never going back or referring aqua motion to any of my family and friends as the place is totally run down. The swimming pools had scum, the change room showers were full of mould which is totally a health hazard.

Positive experience: Would have loved to see more Vegan and Gluten free options at their Cafe, however staff were very lovely. Lots of families and kids love it

Fantastic experience: Instructor's are amazing with the children, very patient and make it fun.

Positive experience: Great for a quick swim - was hot in there 30 degrees inside and 21 outside.

Fantastic experience: Cool

Negative experience: Staff are great but the floor is slippery and the tiles between the water and the surround are absolutely filthy. The booking system is appalling. Hope the pool to be built in the north of the city learns from the mistakes of Aquamotion. Long term members are unable to book for classes which benefit their health but there is no refund and so often members pay for nothing. Management needs y To be looked at

Positive experience: Staff extremely friendly & so helpful. Aqua instructors wonderful. BUT The cafe needs a clean & vamp. Great potential there.

Fantastic experience: Great place to get & stay fit awesome yearly membership for pensioners around Feb got an extra option for nicks! :)

Negative experience: Pools are big and nice but the kids pool is way too cold, my poor daughter was shivering the whole time. Parents room is also a joke, good luck if you want to fit a pram in there, it's absolutely disgusting and very poorly designed. The sanitary and nappy bins in the change rooms absolutely stink and there was a thick layer of mould and gunk around the toilet, I had to hold my breath whilst trying to get my children showered and dried. The cafe looks run down and a bit dirty and the lady that served me there was quite rude as well.not to mention very expensive, I paid $7 for a very small serving of chips. It's sad because this place has such potential and demand but really disappointed me yesterday when all my family wanted was a nice afternoon.

Fantastic experience: Mum and I went swimming any ways fabrice today and xxxxxx Love Celine ❤️

Fantastic experience: Lovely swimming baths, would recommend.

Negative experience: Didn't cancel my membership when asked. Made me pay an extra $213 for no services provided. Didn't email about my membership at all.

Positive experience: Poor ventilation inside, lots of chlorine in the air. Myself and kids were all coughing a lot after an hour and had to leave

Positive experience: Great facilities, always heaps of staff, fin for all ages!

Fantastic experience: Good amenities, but there could be more made of the surrounding area to create a Leisure and Entertainment Precinct.

Positive experience: Great place to take the kids on a hot day. Steer clear of the food and drink from the cafeteria. Coffees were ok, chips were really not good.

Negative experience: children in nappies were there today in fast lane and slow lane not the first time and those lanes reserved for adults quite frustrating

Negative experience: Discusted at the supervision in outside pool.Lifesaver not controlling boys bombing in pool while other people trying to enjoy swim in pool.

Fantastic experience: Not too big and great for doing laps. The kids pools are very good and plenty of staff walking around. Counter staff very friendly and helpful.

Fantastic experience: Friendly staff very informative. Excellent gym equipment. Hydo pool is heated good for back treatment

Positive experience: Enjoyable. Done some upgrades. Long overdue

Positive experience: Gym is a bit dated but swimming pools and facilities are

Positive experience: Great pool for young and old I took my toddler there she loved it

Fantastic experience: Nice place to relax

Fantastic experience: Great day out for my babies to play :)

Fantastic experience: Nice warm hydrotherapy pool to exercise, spa to heat up, sauna to sweat in. Just the main pools are too cold. Wish they were slightly warmer. Gym looks inviting. Very affordable. The place is always packed.

Fantastic experience: Very nice place for relaxation.

Positive experience: Don't eat the hot chips

Fantastic experience: Friendly staff

Fantastic experience: Great for the kids also very close to the shops, kills 2 birds with one stone. Great swimming lessons here

Negative experience: There are cockroaches inside the sauna room, is not first time I see, very bad hygiene.

Positive experience: Nice pool. Staff at the desk are a little rude though. Wouldn’t hurt to be greeted with a smile

Negative experience: Literally said it closes at 5pm, rock up at 2:45pm get told by the lady they close at 3:00pm because it's "winter hours" during autumn. Wasted 3 hours getting ready.

Positive experience: Nice facilities. Gym is expensive to use. You have to pay extra to use spa.

Negative experience: We've been bringing our baby here every week for the past month. We came today and were charged over double what we paid every other visit. We usually pay about $6, today we paid $15.80. We did question it but apparently it wasn't a mistake. Even if today's visit price was correct and the $6 fee the previous 3 visits was the mistake, $15.80 for myself and my husband to hold our 4 month old in the baby pool for 30 minutes is extortionate pricing. Unfortunately we won't be back as we simply can't see the value in the premium price charged here. Side note, facilities are filthy, water is quite cold and cafe is awful too.

Negative experience: A bit disappointed with the service at reception. Only one till to service customers who would like to purchase something. There should be a separate counter to discuss memberships.

Fantastic experience: Boys love this place! We come here all the time!

Fantastic experience: Took the grandson to his swimming lessons, the staffs are friendly and professional.

Fantastic experience: Clean and i dont get sick after swimming there as i have at Joondalup. Kids love it.

Negative experience: Very dirty pool and change rooms. Dirt, leaves, bandaids, mould everywhere. Don't go here, there are many better public pools in Perth. Also very disappointed in the staff here, very rude and not willing to help.

Positive experience: I liked it

Positive experience: We do swim lessons here and find it perfect for our family, the centre isn't huge which is great as it's alot more quite than others, swim teachers are really great with kids of various ages and actually have a decent space in the pool to teach, the outdoor pool is amazing on a sunny day, as is the splash pad and dry playground outside, parking directly outside is limited so you need to park at the over flow bays, the inflatable obstacle course they have up on weekends and holidays are really fun as well.

Positive experience: Showers need to be updated, water cuts out quickly and had to be pressed again and again. Not a good experience avoid if possible. Many staff need more product knowledge training and information about the facilities and programs and services and prices. To book a Aqua arobics class the only way is through event Brite at 6:30am Saturday mornings. Really!!

Fantastic experience: Great staff and facilities. Indoor pool and outdoor open in summer. Can get a little chocked during lesson time reduced to 1 or 2 lanes. Sauna and Hot Spa great for relaxing after a work out in the well equipped gym. The food is also good from cafe, I recommend the chips and gravy. There is also a picnic area outside with covered shade over tables. Great for a birthday party. Nice community pool

Fantastic experience: So pleasant to swim there .very good staff and helpful .very clean place

Negative experience: I paid for my children to go to vac swim and on top of that (I should of read the fine print my bad) I had to pay entry fee for them and spectator fee for me. An extra $153!!!! Other vac swim places don't charge at all so I will definitely be saving my money and going elsewhere next time. Also the floor is extremely slippery I had to take my shoes off to ensure I didn't slip over.

Fantastic experience: This place has got lot of facilities for the whole family, many heated swimming pools and sauna, creche, gym and classes, and a cafe. Their swimming lessons for kids are valuable. You get a discounted price if one of the family members is a gym member. Park your car away from trees else your vehicle will be littered with bird droppings by hundreds of Corellas.

Negative experience: Went for a spa and sauna, not very impressed spa was cold and no hot water in the change rooms, when I asked a staff member to turn the spa heat up I was told "oh its broken" but the front desk as shocked when I relayed the message on the way out, so it is broken or do you just have lazy staff?

Positive experience: Good little facility

Positive experience: Too many locked doors!!!!

Negative experience: The place is taken over by swimming lessons. Limited places to swim

Positive experience: Generally great service, staff are excellent. Unfortunately the pools have had to be closed rather frequently and for extended periods this year (2018)

Fantastic experience: My 2nd home

Positive experience: Nice and clean friendly staff will be going again

Fantastic experience: Always fun with my boys❤ Great spot for the little ones

Positive experience: I’ve been using the gym and group fitness facilities at Aquamotion for over 5 years now. It’s a great gym with a community feel. There’s a great camaraderie in the group fitness classes and the instructors are always friendly, fun and energetic. I saw some negative reviews on here about the reception staff. Emma has worked on both reception as well as leading spin classes class - in my experience she has always been friendly, warm, helpful and welcoming on reception. In classes she is professional, fun and high energy!

Positive experience: Great pool

Fantastic experience: Love exercising hete

Positive experience: I'm 6 weeks post op. The staff are fantastic at assisting me with the electric pool / spa chair. They're all so helpful a n f friendly.

Fantastic experience: Nice place for a swim and a great place for coffee or food

Fantastic experience: Excellent swimming pool and instructors.

Fantastic experience: Great place swimming teachers are fantastic with kids friendly staff

Positive experience: Great facility. Really friendly staff.

Fantastic experience: It was really really Reilly super fun

Negative experience: Reception staff are always hit and miss. Today - miss! Totally unfriendly at desk and then when I returned home I had to phone up- no answer, called 5 separate times over 2 hours! Then the phone was taken off the hook so no more calls could even ring through! Absolute disgrace! At least put it on a voicemail? Or ask someone to take calls if actually busy?! What if there was an emergency for goodness sake!?! Such lazy terrible staff and unbelievable that the manager has not sorted this out by now. It’s a running joke with all the other people I see there ....who’s on today at reception? Sort it out.

Positive experience: I can't fault the staff and swim instructors but it gets almost unbearably hot inside during the summer months. If they could sort out the aircon, would be an easy 5 stars.

Positive experience: Had a good time. Only thing to improve is the water temperature on the pool. Loved the sauna.

Positive experience: It's very nice there and staff are great, prices are a bit pricey to join though, but othe than that it's good

Fantastic experience: Very enjoyable

Fantastic experience: I loved the C4 outdoors experience

Negative experience: Lied about specials, gym equipment warned down with some being broken. Lady said they were supposed to receive new equipment at start of year but because of covid they’re not getting any. Double the normal prices you would normally pay at other gyms. Showers seem like prison shower as tap needs to be pushed constantly for water to come out. shower head built into wall and very low making it tough for people 6ft and over to have a shower. Swimming pools small and overcrowded. Not allowed to dive in outdoor pools yet having 3 diving platforms.

Positive experience: It's okay great for kids as theirs a decent size pool that's not even 1 metre deep. Great deep outdoor pool for the adults or kids that are great swimmers. Also theirs a sprinkler playground which my kids loved but I feel little kids would love most. All in all an okay place to swim considering theirs only 3 pools.

Negative experience: Wanneroo Aquamotion very boring, if you have kids take them somewhere else, they won't have fun here. The leisure pool isn't warmed well, and only has three "features" according to their website. The "deep" pool isn't deep at all for older kids, you're not even allowed to dive. I'd rather spend time in a backyard pool than at Aquamotion. Very disappointed!

Positive experience: Went with grandchildren for swim lesson loved the size of lanes plenty of room to learn strokes etc not crowded in a like they are at hbf arena and they can go swimming after without charge unlike arena who expect you to pay again for personal swims

Fantastic experience: My physio recommended I go here, and he was right. Not having been to a gym before, I love the friendly & non-intimidating atmosphere. Looking forward to getting fit and strong here