Derrimut 24:7 Gym

Negative experience: Well the time has finally come come. I have been here since it opened and have slowly watched the place go down hill. At the beginning, like all things, it was great. It has been a slow decline and is easy to see Derimut clearly don’t care about this venue. My biggest concern is hygiene. When you have NO CLEANERS and reception staff don’t even want to listen to your complaints about HUMAN EXCREMENT in the shower… it’s time to go. An absolute disgrace and a major health hazard. The place should be be shut down.

Negative experience: Please do not go to this gym. It is extremely difficult for them to stop payments, even weeks after you have cancelled your membership. They even charge you for service fees even though you are not a member anymore. Even trying to get a response from the chat system, or to get any staff to answer the phone is impossible! I am paying for a service that I am not receiving. I don't even think they have a complaints department or any manager etc to speak to, it is only a robot that "chats" to you. I can't deal with all of the stress and time it has taken me to sort this out. I feel ignored and, as such, feel it necessary to write this review

Negative experience: I’ve been attending this gym with the expectation that my membership fee would at least cover the basics - cleanliness, proper maintenance, and professional service! Unfortunately, that has not been the case!! The hygiene standards are extremely poor. The gym floor is consistently dirty and the bathrooms are in an unacceptable condition - filthy, often with unpleasantly odorous and clearly not cleaned regularly. Sometimes weeks in end!! It’s not only unprofessional but also a serious health concern. The rear parking area is another major issue. It’s littered with rubbish bins overflowing and surrounded by overgrown grass, giving a neglected and uninviting first impression before you even walk in the door! To make matters worse, the reception staff don’t even acknowledge members swiping in. A simple greeting or and smile would go a long way in making members feel welcome, but it seems basic courtesy isn’t part of the training here. Overall, this is far below what I expect from a paid facility. I hope management takes these concerns seriously, because right now, the standards are simply not good enough and I certainly would not recommend this gym!!

Positive experience: I am happy at Frankston. However I have one concern. There is no table inside the gym proper. Why? The tables out the front offer no privacy and are never used. A table against the wall near the lockers allow for privacy to change t shirts, shoes etc. It offers more privacy than the open area where they are now. I bumped into a person while putting on a jumper at the lockers. After my apology he agreed with the need of a table next to the lockers. Please consider this .

Negative experience: I am a member. I do not like how there is next to no staff. The importance of walking into a gym and having a conversation with the amazing staff is paramount. The gym isn’t just about lifting weights and physical aesthetics it’s a community. It is members and staff getting to know each other and sharing that same interest and hobby and lifestyle together. I am saddened that I won’t be greeted before my workout, when I’m having a bad day or be able to chat about my workout after. Such a sad thing to see this happen these staff are incredible and it’s not okay to see this gym lose this :(

Negative experience: About what you’d expect.

Negative experience: Run down. Weights always a mess. If a piece of equipment breaks it will be 2 months before its fixed. Toilets are always filthy. Roof leaks when it rains. Been a member for two years and not much has changed to address any of these issues. Glad to have a number of other new 24/7 gym facilities popping up in the area. Can't see Derrimut Frankston surviving at this rate cheap and cheerful can only take you so far when other gyms are offering a far superior facilities at a similar pricepoint..

Negative experience: Opening hours are falsely advertised. Definitely not 24/7. Approached management that said new fob access will be available. It hasn't happened with no further explanation in over 2 months. False reviews saying it is accessible 24/7. It is not.

Negative experience: Friendly and amazing staff however the gym lack general equipment that suit women workout. Recently moved to Frankston for work and was quiet disappointed to see less equipment , no women section either so it’s quiet hard working out in a really small area. Also got ready for gym sesh on Anzac Day and found out it was closed ? A big no for a 24/7 gym, management definitely need to step up. I understand it’s cheap membership however other suburb ls provide same membership with better delivery.

Negative experience: Hi can use respond to your support emails??? I contact support they say contact the store, I contact the store they say contact support sort your shit out contact me asap

Fantastic experience: Great Gym! Well equipped, staff are friendly and helpful. Plenty of equipment, along with cardio equipment and free weights. Only gym I’ve seen with casual visit prices - great annual deals at the moment as well! Recommended!

Positive experience: I love this place. Its closer to all the amenities. Bit smaller in size, but not too crazy like other branches. Sadly no group fitness sessions here. Working 24/7. So I can do my workout at my pace at my convenient time.

Negative experience: I have been working out here for a few months until in early March I received an email that says an FOB system is installed so the gym hours is limited to 6am - 10pm on weekdays and 8am - 5pm on weekends which goes for 2-4 weeks. But now what? It’s been a month and I have not received any emails that you will be back to 24/7. I don’t even understand why this is a thing as the old system works just as fine and I cannot how would changing FOB system should even affect gym hours in the first place especially cutting nearly half of the hours in a day. This is a complete waste and stupid and I genuinely am disappointed as barely working out for the past few weeks as the only times I could work out is pretty much late at night.

Negative experience: I have been coming here a year and they have now changed the times to be from 6am instead of 24/7 which is highly inconvenient. It is now 7:00am I have been waiting an hour and nobody has shown up to open up the gym. Which essentially means I won’t be able to get my workout in today as the morning is the only time I can go and I start work at 8:30am not happy. What am I paying for. Closing at 5pm on the weekend is ridiculous. I was told at the start of the month that they are getting a key fob installed then will return to 24/7 it is now the end of the month nothing has been done. Currently looking at switching gyms at this rate.

Negative experience: Very cramped,unclean,no cooling,limited parking but friendly management and dirt cheap

Negative experience: Staff amazing management terrible Don’t advertise 24/7 and have restricted hours?? Makes no sense. Very disappointing.

Negative experience: The audacity of calling your gym "Derrimut 24:7" and then changing the opening times with a 6 day notice and no refund for annual memberships… Staff is great tho ⭐️⭐️⭐️⭐️⭐️

Negative experience: Signed up to a 24/7 gym, paid for a year upfront then get an email that they are restricting their hours in a way that doesn’t suit my shift work. Would have been nice to know in advance or be given an option to rescind.

Negative experience: Too squashy not good to freely workout no stretch area no deadlift area no powerlift area just being cheap doesn't solution for GYM

Positive experience: I’ve been with Derrimut for a bit of time. Frankston seems to be one of those forgotten gyms at Derrimut, unlike Oakleigh or anywhere else it’s always got maintenance issues, not clean, and a tiny gym. Derrimut needs to invest in getting bigger premises with classes and all the stuff they usually have in their good gyms.

Negative experience: Gym is good. Staff seem disinterested and are blunt. No powdered pre workout available either

Fantastic experience: Great gym good people everything you need in a gym

Negative experience: Been a Derrimut member training out of Frankston consistently for around two years now, and at the end of my last membership period knew it was time to find another gym. Initially this place was great, well maintained and clean, but not anymore. It lacks heavily in facilities compared to the other Derrimut gyms I went to. It just feels like it’s falling into disrepair. The bathrooms usually look trashed, heaps of machines on the floor are broken or close to breaking and the general lack of gym etiquette just got too frustrating. I hope you guys can pull this place back together, I miss what it used to be!

Fantastic experience: New times operated by staff and access for members 24/7 now commenced Cold water machine working I will be back next weekend, I will let you know how this gym is operating then! I managed to get through without appropriate fluids and still enjoyed my training session today Time for a training session as I am in Frankston this weekend. Having the pre paid 12 month membership is absolutely ideal, as I will be able to utilise the Derrimut Gyms ️‍♂️ in other suburbs. Various parking areas and easy access from all parking areas. Friendly staff and very helpful with any enquiries and ample equipment to choose from. Good session today and look forward to coming back tomorrow.

Fantastic experience: Very handy gym. It's on the main road. Easy to find if your a new person looking for this gym. About 200 metres away from Frankston station. There's always people going in and out of thus gym. And it's a 24hr gym. So it's good for working people and stayed at home parents. They can use it when children's are in bed and dad is home to baby sit.

Fantastic experience: Wonderful place to work out. Friendly staff. 24 hours staffed. Safe place. High tech equipment.

Negative experience: It could be a really good gym, good location, but I’ve been getting the feeling that neither the staff nor the management cares about the place. It looks dirty and run down, the equipment that breaks isn’t fixed for weeks and even with discount, I feel like I’m not getting my money’s worth. You just get the general feeling that nothing is properly maintained, the restrooms look shocking and I’ve heard that the situation in the men’s restroom is even worse. I’m definitely considering to look for a new gym once my annual membership expires.

Positive experience: Lots of equipment and the protein shakes are delicious. Lots of people during peak times.

Positive experience: Decent gym, good spot. Maxed out the space really well. Friendly staff. Mens bathroom taps need work though! The pressure is insane and makes me walk out of the bathroom like I wet myself.

Negative experience: Don't believe the last deal of the year ads. Wait until it's about 280 a year, discount gets ran often. Frankston is dirty and run down, other locations may be better.

Positive experience: Decent gym, good spot. Maxed out the space really well. Friendly staff. Mens bathroom taps need work though! The pressure is insane and makes me walk out of the bathroom like I wet myself.

Fantastic experience: Everything I need and friendly staff and patrons.

Fantastic experience: 10/10 Gym. Here is the focus on training!

Fantastic experience: It looks like a great gym but I'm living in Cobram I'd be better off joining there unless I shift down here

Fantastic experience: Great gym

Negative experience: Friendly staff, no tic tok people yet. As of 03/03/2025 gym will no longer be 24hr. Mon-fri 0600-2200 sat-sun 0800-1700 Update: we are excited to share that Frankston will be transitioning to a FOB tag entry within the next 2 to 4 weeks. This means that the temporary trading hours effective Monday 3rd of March 2025 will transition back to a 24-hour access once the FOB tag access has been implemented. NO works have commenced as yet and we are now starting into week 4. Update, end if week 4 and nothing has changed. There has been no cabling done, no new walls to close off the front foyer area where the clothing is kept. What company changes its staffing and opening hours before implementing a new system. There has been no further communications as promised by the owner. Need I say more. A lot of the longer gym members have moved on to other locations and thank god there is a new 24hr gym opening up just down the road with better equipment and more than 3 times the size..

Fantastic experience: Good local small gym

Positive experience: Epic equipment, and plenty of it Friendly place.

Fantastic experience: Friendly staff, clean gym. All round good vibes. Love training here alone and with my mates.

Fantastic experience: Great simple gym. Clean and well stocked with machines.

Negative experience: When I signed up I was told the downstairs toilet is permanently closed because patrons would not respect it and keep it clean and it was always filthy. So we have to go all the way upstairs to use the toilets, which is fine, but they’re also always dirty and rarely look like they’re cleaned regularly which basically contradicts their argument about cleanliness. However it seems ok for the staff to use the downstairs toilet as their own private ensuite. Further to that, it’s tiny. The machines feel like they’re on top of each other and when it’s busy you can barely train without touching the person next to you. The female members (not all) also ruin my experience here. Too busy trying to be “influencers” getting in the way of people who actually want to train, setting up their tripods and camera equipment. Or taking up a machine for up to 10 minutes at a time just sitting on it scrolling through their instagram feed. Please do us all a favour and go to Fernwood.

Fantastic experience: Small gym but always staffed and busy. Equipment is clean and staff helpful. Hopefully they open up some more locations in the SE

Negative experience: you can not give compliment to other gym members on instagram and i was told not to messaging the person in the instagram photo by the way i don't like to be talk down to like I'm some piece of ****

Fantastic experience: Never been to a gym but was surprised by the amazing customer service, I called them at 3am and was answered in less then 5 seconds, the guy I spoke to on Sunday morning answered all the questions to the best of his abilities and proceeded to tell me when the manager was getting in (6am) to speak to her about anything else, invited me to the gym which I proceeded to accept. When I arrived they greeted me super well, talked to me about the gym and even showed me around, the girl I then spoke to was very lovely and walked me through all of the options. since it was my first time in a gym showing me around was very nice and appreciated, by the interactions with other customers in there I could tell it would be good. Paid for a whole year because of the staff and the gym, everything was clean and the staff/people were amazing :) I don't know why but for some reason I think this got removed. It's showing in another review page but not this one. I promise its real.

Negative experience: Reception staff are quite unhelpful. Never got shown around the facility or shown where the bathrooms were even when I asked on sign up. Equipment is dirty as. Top of the food fridges are covered in dust - set my asthma off. Lots of people on their phones filming and taking pictures. Feels like a "cool kids gym" Had a black bucket in the male toilets for nearly 2 weeks under one of the urinals catching urine. I was cut not once but two times on the same piece of equipment. No maintenance done after I told reception about the issue. Nail sticking out of the support beams you can catch yourself on. The bowtie speaker in the corner lets off an odd high pitch frequency which stuffs with my headphones and music - sounds as if it's coming off the train line. Had to turn them up to full which made for an uncomfortably loud workout. Could hardly hear my own music. Had a good laugh at how many accidents there were out the front of the facility to the round about and bus stop. Way too many blokes and chicks getting distracted at the members in tight gym clothes gawking and not looking at the road. Not nearly enough disinfectant or wipes. Quite dirty all up. Not worth the anxiety. Could hardly bring myself to get up and go in. Shouldn't be that uncomfortable. The slogan says "believe in yourself" it made me feel the opposite. Didn't look forward to going in and improving myself. Lot of weekenders in there made myself and wallet feel quite unsafe.

Negative experience: It’s just the area and general vibe, the machines are not as maintenanced as they could be & a lack of weighted plates. I would prefer derrimut to open a gym in Dandenong the areas better it’s technically Melbournes second capital it’s a gold mine, the size of the facility could be larger at the Frankston overall not impressed.

Fantastic experience: Great stuff and so friendly

Fantastic experience: Best gym ️‍♂️

Negative experience: Boring

Fantastic experience: New member. First session this arvo, good vibe, clean, good machines and variety, and friendly staff. Good rates. Cant complain. Better than other gyms in the area.

Negative experience: Great gym, great staff, but the manager is a crook. Had money coming out of my account for a membership as the gym was closed right through coved. After complaining several times it was stopped, but no refund or compensation offered. Bought a 12 month membership outright so as it wouldn't happen again, only to be banned without a refund after getting upset and complaining that the direct debit had taken place yet again. So was not only out of pocket several hundred dollars for a service that was unavailable during covid, I was also out of pocket and refused a refund for the 12 month membership I had paid for outright. And according to staff working there, I was one of many. Wouldn't touch them with a 10 foot pole while Frankston derrimut is under the same crooked management.

Negative experience: Edit: Do NOT join this gym. Unless, of course, you want to be hassled for overdue fees, after you go in personally, to give 2 months notice to cancel the contract when it expires, and personally speak to staff/manager, who promise that the contract will be cancelled. This is a LIFELONG relationship, it seems. You have been warned! OP: 5 stars for friendly staff, great equipment and open 24/7. My only complaint is that the doof doof is sooo LOUD, that I have very few sessions when I don’t leave the gym with a splitting headache. I can assure you that I’m not the only one in the gym who’s not a fan of the ridiculously unnecessary high volume.

Positive experience: Smaller than your average Derrimut in the west. Machines are ok.

Fantastic experience: Big place, lots of variety in machinery, open 24hrs. They sell good food, drink, supplements and gym clothing at the front too. Overall, the best gym I've ever been to.

Fantastic experience: The best gym in town, while everyone is out sleepin I have somewhere to be grindin good food too

Fantastic experience: Management and staff are super friendly, awesome place to train.

Fantastic experience: Great gym with very friendly staff

Fantastic experience: Has it all! Love working out at the gym. The staff are very helpful and if you forget your headphones the tunes are decent too!

Fantastic experience: Good set up at Reasonable Prices

Fantastic experience: jonesy at the frankston gym with the tattoos on his head exceeded my standard of gym staff he is a fresh breath of air! I've been worried about going to a gym lately bc of the size i gained over lockdown but he was so helpful and encouraging i wish him luck with his fight coming up soon

Fantastic experience: This the second day for me here and I like it thats why I stopped the good life and come here

Negative experience: Still being billed, yet it is locked down and closed. I have responded to the email for cancelation. Please rectify this.

Negative experience: Still taking money for a gym membership i canceled ages ago. Thanks guys

Fantastic experience: Awesome gym good range of free weights and machines and merchandise.. thumbs up to them

Fantastic experience: Good in off peak times! Friendly staff, very reasonably priced and great equipment.

Fantastic experience: Good place for exercise and well manner staff. Having advance machines for exercise.

Fantastic experience: Good atmosphere, good equipment, massive gym, clean bathrooms, safe locker spaces, just overall pleasant experience!

Positive experience: Really good gym, the equipment is good and the staff are always friendly. Also too it is finally good to go back to the gym since you couldn't last year because of covid restrictions and lockdowns. The only thing is, could you please play better music and songs and play the songs all the way through properly and not really loud? because I couldn't hear the lady behind the counter properly. Thank you and have a nice day.

Fantastic experience: Always awesome. Great equipment

Fantastic experience: So after my previous review.. iv seen some impressive changes and so iv decided to update my review here now too. Someone is listening and im grateful. The music has changed! This gym feels more like a community than just a place where people come to train. The gym has the majority of its equipment cleverly laid out on the ground floor making access easy and no multiple levels forcing one to climb up and down numerous flights of stairs. The staff are kind, friendly and well presented. The gyms equipment is new, clean and of a world class quality, any repairs are carried out almost instantly if anything does need a service. The best part of this gym is its members, functioning more like a support network, lifting each other up, friendly faces, people greeting and chatting and training together focused on becoming better versions of ourselves. Highly recommended, the best gym you will find in the region. Its an honor to be a member here.

Fantastic experience: The success D247 has had with this is top class. Great equipment, great use of space, good shop front with great range and having Big Dave back in charge is perfect... kinda embarrassing to the old owner that place was left to run down when the potential is obviously there... and great to have a gym that now respects its members

Fantastic experience: This gym has a great atmosphere with new equipment the staff are very friendly and always willing to help out where possible. The climate control is a bonus. It’s a big improvement compared to what it use to be. It’s always very clean with all equipment working as per OEM. A free drink bottle would be good but you can’t have everything.

Fantastic experience: Derrimut has done great with the space they have fitting the equipment in placed well it's a great gym it's got a great supply of ready made fresh meals and a good supply of supplements.

Negative experience: When you cancel your membership, they don't cancel the payments. I've been charged 3 more weekly payments after having left five weeks prior, I was informed it would be cancelled within two weeks, then an extra $15 charge out of nowhere. Thanks guys for then telling me I'd have to call direct success and cancel them. Poorly handled situation, expected better