1 Million Strong Gym

Information about 1 Million Strong Gym
4878, Smithfield
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
Our comment from FitFit Australia about 1 Million Strong Gym:
1 Million Strong Gym, located in Smithfield, Australia, is widely regarded as one of the best gyms in Cairns, offering an extensive range of top-notch equipment and a welcoming environment for all fitness enthusiasts. Users appreciate the friendly and supportive staff, ensuring that everyone feels comfortable and valued during their workouts.
Highlights:
- Diverse and high-quality fitness equipment
- No lock-in contracts, making membership flexible
- Friendly and approachable staff members
- Clean and well-maintained facilities
- Inclusive atmosphere that fosters community
Though some users have mentioned that the music can be excessively loud, overall feedback reflects a positive experience, emphasizing the gym’s commitment to providing excellent customer service and a vibrant workout environment. It's a popular choice for both locals and visitors alike, making it a must-visit destination for anyone in Cairns looking to elevate their fitness journey.
1 Million Strong Gym: Opinions
Fantastic experience: Absolutely love this gym the best one I have ever been to sadly relocated to another area in cairns but definitely headed back there soon
Thank you for your feedback, Arthur, and for choosing 1 Million Strong Gym. We’re so pleased to hear you’ve had such a positive experience with us and we truly appreciate your kind words. While we’re sorry to hear you’ve relocated, we’ll be delighted to welcome you back whenever you’re next in the area. Wishing you all the best with your fitness journey, and we hope to see you again soon!
Fantastic experience: My personal opinion, best gym in Cairns, full range of machines all of great quality, large selection of free weights with a nice amount of benches to use, squat and power racks and cables machines. Rarely have to wait to get your workout in as you do in other gyms. Enough machines hitting different body parts to always keep you occupied. It’s always clean, great atmosphere / vibes and from my experiences always friendly / welcoming staff. 5/5
Thank you for your kind review Nadim!
We are glad you’re enjoying our facility!
Negative experience: Mixed Experience at 1 Million Strong – Honest Review I'll start with the positives. The gym equipment is generally decent. They offer some niche machines like the machine lateral raise, which is a nice touch. However, they're missing some essential pieces, like the seated hamstring curl. Overall, they have most of what you'd need for a solid workout—but not without a few issues. I've had occasional run-ins with staff, and I know others who've had similar experiences. Over the past year, they've increased their prices by $5 per week—a significant $260 annual jump. One would expect upgrades to justify the cost, but the only noticeable change has been adding cooling to the water dispenser. In my opinion, that doesn’t warrant such a steep price hike. It feels like they're trying to compete with bigger chains like World Gym, but without the facilities or infrastructure to match. Now onto my main concern. I had signed up for a year in advance. About a month before my membership was due for renewal, they began spamming me daily with messages urging me to renew. It became so frustrating that I eventually silenced their number. Then, a few months later, they charged a $20 “behind-the-scenes” fee, supposedly in lieu of a "no sign-up fee or hidden costs". This is misleading, as there is a $50 sign-up fee for the key tag. Because their number was silenced, I missed the message about the new fee, and my automatic payment (which was set up only to cover the usual weekly charge) didn’t include the extra $20. Their attempt to withdraw the full amount failed, and I was hit with an additional $10 fee because of the declined payment. This left a really bad taste in my mouth. I’ve never missed a payment before, and I feel penalized for something that wasn’t properly communicated and wasn’t my fault. Frankly, I’d be willing to reconsider or even remove this review if the $10 charge is reversed. Sorry, 1 Million Strong—but this experience really disappointed me, and it’s why I’m writing this review.
Hi Bazza,
Thank you for your honest review.
Yes we get the constant reminders are annoying but we have that setup automatically to remind our members that their yearly membership will end soon so they don’t get a shock if they try gain access & are denied due to a expired account.
Our annual fee has been charged at the same time every year for the past few years. It is not a hidden fee as we alert all our members before the charge comes out.
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns. Please know that we’re actively working on some exciting upgrades that will be rolled out soon. We’re committed to continually improving and hope to provide you with a much better experience in the near future.
Kind regards,
The 1MS Team
Negative experience: $50 non refundable for key pass. You must be signed up for a minimum of 4 weeks so yes there are hidden fees and an unofficial contract ... 2 stairs masters, also not very big space.
We're sorry to hear about your experience, Pete. At 1 Million Strong Gym, we aim to be transparent about our terms and prices, including the key pass fee and minimum sign up period. We can understand how the size of the gym and number of stair masters may not have met your expectations. We encourage you to get in touch with us directly so we can address your concerns and work towards improving your experience.
Positive experience: I like it ...the equipment is good showers for men can be an issue when it's crowded I have had to wait a few times, plus need more hooks especially in the showers as at the moment I have to hide my stuff and leave it out on a small bench at the mercy of anyone who wants to have a quick look
Thank you so much for your feedback, Chris. We're happy to hear you appreciate our equipment at 1 Million Strong Gym. We understand the inconvenience you've faced during peak hours for the showers and appreciate your suggestions regarding having more hooks. We value your feedback and will certainly consider it to provide a better experience. Looking forward to seeing you at the gym more often.
Fantastic experience: Excellent gym all round, well maintained gear, and a good variety, always clean toilets and surrounds, positive & friendly staff that run a tidy ship, Simon & team are always willing to help with a smile, & the members are respectful also, a highly recommended gym imo. Thx 1mil
Your positive feedback, Jeremy, is genuinely appreciated. We put great effort into maintaining a clean and friendly environment at the 1 Million Strong Gym, and it's wonderful to hear that our efforts are noted. We're pleased that the variety and condition of our gear have met your expectations, and that Simon's team has been on hand to assist and add to your experience. Your recommendation means a lot to us. We hope to see you continuing to enjoy our facilities.
Fantastic experience: Amazing gym, friendly and attractive staff. Couldn’t recommend more.
It’s great hearing about your positive experience at 1 Million Strong Gym, hazerthehitman99. We appreciate your kind words regarding our gym and our staff, who strive to make all members feel welcome and comfortable. It would be great to see you again as we continue providing top-notch service.
Fantastic experience: The tattooed guy behind the counters pretty handsome ngl
We value your feedback, Christian. It's fabulous that you've enjoyed your visit to the 1 Million Strong Gym, and it seems our tattooed team member made a great impression. We hope to see you back for more workouts in the future.
Fantastic experience: Best gym I’ve ever been to, friendly staff incredible machines and good vibes
We're very grateful for your fantastic feedback, Nick. We appreciate your recognition of the welcoming atmosphere at 1 Million Strong Gym, our amazing equipment and our supportive staff. Your experience is just the kind we aim to offer all our members. Please feel free to come back anytime for more workouts and positive energy.
Fantastic experience: The attention to detail and the welcoming atmosphere at 1 Million Strong truly set it apart from other gyms in the Northern Beaches. Whether you’re a seasoned athlete or just starting your fitness journey, the team ensures you feel supported every step of the way. With state-of-the-art equipment, world-class trainers, and a focus on personalized support, it’s not just a gym—it’s a place where members can achieve their goals and grow with confidence. Neil and his team have created more than a fitness center; they’ve cultivated a space where excellence is the standard. If you’re searching for a gym that combines professionalism, cutting-edge fitness, and a supportive environment, 1 Million Strong is the ultimate choice.
Thank you for your kind review Ryan!
Fantastic experience: Great gym, loads of different machines and weights, close to shops and amenities <3
We appreciate your review, Nathan. At 1 Million Strong Gym, we do make certain there are a variety of machines and weights to meet everyone's needs. Your encouraging words are great motivation for us to continue. It's good to know that our location near shops and amenities also added to your experience. Please do come again for your gym requirements.
Fantastic experience: Best gym in Cairns!!! You won’t find a better gym / price in the area!! Being Family & locally owned you can tell they really care about you and your needs! They offer really good options for locals wanting a long term gym and people just visiting for a short time!! Everything you need in a gym, I would definitely pop in and see what they are all about if you are living in or visiting Cairns / Northern beaches
Negative experience: Came here today to start to work out the guy at the reception said " we are under staffed can you guys come back tomorrow? what a great service thanks I'm super motivated to come back on 31 of February
Hey Arlene, we are sorry that you feel this way, but unfortunately you did come in at 6:15pm when our gym is staffed till 6pm!
And you misheard the manager when he said we are “unstaffed” not understaffed.
Thank you for leaving a 1 star review..
Fantastic experience: Great place to train, lots of equipment and friendly staff
Thank you for your kind review!
Fantastic experience: Visiting while on holiday and I must say that I picked what I feel is the best gym in Cairns. I love the convenience of the location which is located near plenty of other shops including grocery making the area a one stop shop! Not only do they have the very best of equipment and plenty of it but the place is so freaking clean. And the staff, my highest regards to both Amber and Simon who have been nothing but great!! Perfect gym for first time goers up to elite athletes. Oh, and did I say no contracts!!! What are you waiting for, get your butt in the gym already!! ❤️
Thank you so much for your kind review Casey! We hope so see you back when you visit Cairns next
Positive experience: Good gym but the music is unbearably loud and usually not the best selection of music. Not even noise cancelling headphones work at blocking it out, could easily be turned down 50% for those who do want to listen to it and be a great gym!
We are sorry to hear this Brie!
We will take notice of the music levels from now on, have a great day!
Fantastic experience: Just moved to cairns, did some research and after a few trials 1 million was by far the best for service and equipment.
Thank you Locky!
We are glad you’re enjoying our facility :D
Fantastic experience: One of the best gyms I’ve been to, lots of equipment and space, and the fact that you don’t have to sign a contract is brilliant. They ask you stay a minimum of 3 weeks and come in person to cancel, which was fine as we were planning on staying in Cairns for around 3 months. However, we ended up having a bad car accident and had to leave cairns early, after only 2 weeks. When we called up to cancel and explain that we couldn’t come in in person, they were very understanding and let us cancel early, which was really really appreciated. In short- very friendly staff and fantastic gym.
Thank you for the kind review Fred & we are glad you enjoyed our facility! We hope everything is okay with the accident too, we hope to see you guys back soon.
Fantastic experience: Great Gym, very well equipped, good vibe. Amber was very Welcoming and a huge asset to this Facility
Thank you for visiting & for the kind words Graham!
Fantastic experience: Great gym that's always kept clean with friendly staff and great workout equipment
Thank you Riley!
Fantastic experience: Popular
Negative experience: Didnt go there
Pretty fair to give us a 1 star review when you “didn’t go there”
Fantastic experience: I would recommend! Great staff and great gym. Best in Cairns for sure.
Thank you for the kind words Jonathan!
Fantastic experience: Banger gym with awesome staff
Fantastic experience: Super fun place with friendly people and amazing equipment
Fantastic experience: Love this place been going for a year haven’t changed since!
Fantastic experience: Great equipment, amazing vibe, and everyones easy going
Fantastic experience: Friendly staff, great equipment, great environment.
Fantastic experience: Best gym in cairns, good equipment
Fantastic experience: Best gym ever. The community is great
Fantastic experience: Such a supportive environment with great trainers, staff and equipment.
Fantastic experience: Best gym I’ve ever been too
Fantastic experience: Fantastic Gym. Great team. Highly recommended.
Fantastic experience: Been at 1 million for over a year now and have never had anything bad to say about it good community and staff definitely recommend
Fantastic experience: Great atmosphere Great staff Most importantly tho the best range of up to date equipment
Fantastic experience: amazing staff and great community. i go here everyday and i feel accepted and welcomed.
Fantastic experience: Fantastic staff and a wide variety of equipment to satisfy my needs 100% recommend!
Fantastic experience: Great gym with great staff and an all around great atmosphere to workout in.
Fantastic experience: Amazing gym, good equipment been apart of it for over a year
Fantastic experience: amazing gym and amazing staff. definitely recommend
Fantastic experience: Really nice gym, great workers, love to train there.
Fantastic experience: Recently moved to Cairns. Tried out numerous gyms, I recommend 1Million Strong. Great vibe, Friendly staff, made me feel right at home.
Fantastic experience: my favourite gym hands down feels like my second home. amazing equipment and the staff are always super friendly
Fantastic experience: Really great gym, very nice and helpful staff. Would recommend
Fantastic experience: Been going to 1 Million Strong in smithfiled for almost 3 years now. Best decision I have ever made and wish I had done it sooner. Highly recommend!
Fantastic experience: Hands down the best gym in the beaches; great equipment, staff and atmosphere, wouldn’t go anywhere else !!
Fantastic experience: Best gym in FNQ by far, good equipment, good staff. Most definitely recommend signing up!!
Fantastic experience: Great gym Great people Great management Absolutely love working out here Atmosphere is always friendly
Fantastic experience: Great gym with an awesome community and very friendly staff, i can’t think of one downside to this gym.
Fantastic experience: Neat and tidy with a variety of machines and equipment. Sign up was super easy compared to others & far less “in your business” with what information is collected. Cancellations at this gym are instant as long as you’re doing so 3+ weeks after your original sign up. No waiting weeks on end while being charged! And at under $15 a week, no lock in contract, what more could you ask for? Staff were friendly, professional and informative. I would recommend
Fantastic experience: Being going here for 3 years. Great gym and has everything you need including a good community.
Fantastic experience: Your gym and equipment are outstanding. Clean and the vibe is brilliant. Some staff felt unapproachable but Georgina is an absolute gem and asset to this business: Wow ….she went out her way for us and her service and friendliness is just second to none. She is just the bomb. Loved this gym and would rate it right up there on top of the gyms I’ve ever visited.
Positive experience: Great staff and equipment, but the music is weird and way too loud.
Negative experience: Went there recently; the staff were super rude and seems very sketchy stuff going on there, would not recommend going. Would rather do a band workout at home and it snap and break on my face. Good luck lol
Thank you for your review Connor! Reading that you’d rather have a band break on your face than train at the most highly rated gym in Cairns due to our customer service we most definitely won’t take this review seriously as it is most definitely just an silly attack :D
Fantastic experience: Lots of equipment, great rate and no lock in contract. I just renew it when I am back in the region.
Positive experience: Equipment is left broken for months, good gym but can’t recommend with the broken equipment. Two of the stair machines have been broken for over a month Leg curl machine broken Elliptical machine broken Pec fly broken One of the cable racks is broken
Thanks for your review Broozer (clearly a fake account)but unfortunately we have never had a piece broken for longer than a couple weeks & if it is for longer than that then we are waiting for certain parts which do take time to get to us.Our machines are fixed within days and we order new pieces and make sure our members have the best available!Have a great afternoon! :D
Fantastic experience: Inclusive energised atmosphere with staff who greet you like an old friend who's returned home. All walks interact, and I have never seen more warrior legs in my life, very motivating.
Positive experience: Nettes mittelgroßes Gym. Tageskarte für 20$. Auswahl an Kardio-Geräten nicht sehr groß, aber zum Aufwärmen völlig ausreichend. Staff sehr nett.
Fantastic experience: Good gym
Fantastic experience: Great place! Flexible.
Fantastic experience: Great gym, great equipment
Positive experience: Friendly staff and good price, but dusty fans. I have a sore throat when I come back home after work out.
Fantastic experience: The gym has everything you need and more. It is the most positive environment I've ever trained in. The staff are incredible and go out of their way to provide the best service possible. I drive half an hour each way, passing a number of gyms, just so I can train here. Clean, great staff and just a top notch gym.
Positive experience: Ok gym. Only weights and treadmills etc in use to more facilities like fitness first, fair weekly price which is good . But Always over packed by teens and can never use any of the equipment, had to cancel after a few months due to this .
Thank you for your 3 star review Adam..Yes we are a very busy gym due to our great facility & No lock in contracts!! We are sorry to see you go due to the popularity.
Fantastic experience: Best gym in cairns
Fantastic experience: Great atmosphere and staff!
Fantastic experience: Did it for my home boy
Fantastic experience: Best in cns
Fantastic experience: Great place to workout and the staff were lovely
Fantastic experience: Best gym in cairns for sure
Fantastic experience: Best of the best staff is great, always very clean
Positive experience: Didn't have the fitness or program I asked for. Only machines for you to use.
Negative experience: Terrible experience employees have poor communication! Avoid!
Fantastic experience: Affordable memberships, excellent equipment and friendly/helpful staff.
Fantastic experience: The staff is great! They ensure the equipment/area is clean and the equipment is working.
Negative experience: Don’t go to this gym unless you want them to threaten your life over a way you worked out
we can see that the whole family has jumped on the band wagon to give poor reviews on a gym you have never been too.
Fantastic experience: Best gym in cairns nothing but the best to say about it.
Fantastic experience: Great gym, great music, great equipment, great people, I recommend this gym to anyone whose trying to get in shape, or find a new hobby
Fantastic experience: Best Gym in FNQ. Friendly helpful staff, great equipment and amazing atmosphere.
Fantastic experience: Great gym, awesome facility, fantastic staff and trainers
Fantastic experience: Great gym. Friendly people no classes but heaps of machines
Fantastic experience: Love the staff! Been training at 1mil for a couple of years now and love it. 100% recommend.
Negative experience: Bullying has no place in our society, some of the patrons of this gym think it’s their right to intimidate and threaten others.
we can see that the whole family has jumped on the band wagon to give poor reviews on a gym you have never been too.
Fantastic experience: 1 Million Strong Gym has a very welcoming environment to workout in! The employees are also super kind! Highly recommend
Fantastic experience: So happy to be apart of this loverly gym!! Everyone here makes me feel very welcomed after moving up here from vic! Get excited to see everyone’s smiling faces every morning !!!
Fantastic experience: Great facility, great price & great customer service, have been a member of this gym for years and the customer service and quality equipment is unbeatable!
Fantastic experience: State of the art equipment and always very welcoming staff!! Gym is always clean too which I have noticed!!
Fantastic experience: Great gym with friendly staff and management. All the quality equipment you need. Perfect
Fantastic experience: Best equipment this side of Cairns, staff are always friendly and approachable and the atmosphere isn’t competitive or uncomfortable like other gyms… Highly recommend!
Negative experience: This workout facility is awful! I have been to my fair share of gyms and this has to be on the bottom of the list for sure! If you actually want a gym that you are cared for by the employees go else where. I would strongly recommend not going!
we can see that the whole family has jumped on the band wagon to give poor reviews on a gym you have never been too.
Fantastic experience: Great gym, its a clean and modern facility with friendly staff who always make me feel welcome. Definitely the go to gym for me
Fantastic experience: Staff are always friendly and welcoming, high end equipment with a wide selection to cater to all workouts and gym is kept very clean
Fantastic experience: Been going to this gym for a few years after going on holiday and visiting others I have realised just how good this one is, 1MS is an awesome gym, awesome music and awesome staff.
Fantastic experience: Fantastic gym! Very helpful staff! Awesome how you can use five star and 1 million! Couldn’t recommend a better gym in cairns!
Fantastic experience: Been attending 1 Million Strong for over two years now and have nothing but the best to say about it and strongly recommend it to anyone. Always clean with state of the art equipment and an amazing atmosphere. The staff namely Neil and Amy as well as others have always been nothing but friendly, helpful and welcoming. Also, I would highly recommend the PTs that 1MS offers, especially Simon who's services I've been using since December helping me lose over 20kgs.
Fantastic experience: Been attending this gym for awhile now! And absolutely love it, the staff are so friendly and super helpful when your unsure on how to use equipment they show you, always big smiles around and there is nothing like going to gym where it feels like a second home!
Fantastic experience: Moved to cairns from Melbourne back in July 2020, Checked all the gyms out in cairns & it was a no brainer from day 1. Neil & his staff were fun knowledgeable and easy going. I went with my gut & I was on the money. I left cairns in dec 2020 and came back in may this year, and of course rejoined day 1 of arrival. My wife & I love training there. :)
Negative experience: I have used this gym for 2 years on and off. Today I went in and did a work out I have done many times. I performed power cleans and dropped the weight from my hips. I’ve performed this exercise many times without issue. A staff member came up to us and said your not allowed to do those “CrossFit exercises here.” I asked what I was doing wrong, they did not provide me with an answer. I left a review with my experience and within 5 minutes, because it wasn’t a 5 star review, my membership was cancelled and I was kicked out of the gym. No explanation. Nothing rude was said on our behalf, on our way out, a partner of one of the staff members got aggressive in my face threatening my wife and I. He said “ I will find where you sleep and where you live and show you what it means to workout here.” We asked him to back away and he proceeded to push up against me and my wife. If you don’t conform to their style or workouts, hypertrophy and body building, you are not welcome here. Aside from this experience, I had many great workouts. Gary is the best trainer there. He’s supportive and always encouraging. Gary is worth attending the gym for personal training. But there are other gyms in the area that have a greater diversity of equipment and welcome people from all workout backgrounds (Cross training, general fitness and body building etc)
We are extremely sorry about the words you received from another member as they were just really angry after witnessing the slamming of the weights which is no excuse to speak to another person how you were.As for the cancellation of the membership you were asked politely numerous times to not slam the weights as we are not a powerlifting gym which intimidates other members, which we have lost some prior to other occasions of people doing the same workouts.Again we are sorry for how you were spoken to and wish you the best.
Fantastic experience: I’ve been going to this gym for the last 8 months and my physique has improved dramatically because of it. All the machines are working well and everything is kept exceptionally clean. I also hired a Personal Trainer from there and i’ve achieved great results with him. The staff at the front desk are always enthusiastic and gregarious whenever I enter and exit. Definitely will be staying with this gym. Also love the no-contract membership that they provide us with.
Fantastic experience: LOVE IT HERE I moved down to Melbourne so stopped training at 1M for a while. Came back up for the weekend and oh maaaaaan it felt like being at home. Best facility (seriously, some of their equipment must be custom made because I haven't seen it anywhere else), friendly staff, and not too busy. Can't wait to come back up
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