Jetts Woolloongabba
Information about Jetts Woolloongabba
4102, Brisbane
Opening hours
- Monday: 10:00 AM – 2:00 PM, 3:00 – 7:00 PM
- Tuesday: 10:00 AM – 2:00 PM, 3:00 – 7:00 PM
- Wednesday: 10:00 AM – 2:00 PM, 3:00 – 7:00 PM
- Thursday: 10:00 AM – 2:00 PM, 3:00 – 7:00 PM
- Friday: 9:00 AM – 12:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Our comment from FitFit Australia about Jetts Woolloongabba:
Jetts Woolloongabba is a vibrant gym located in Brisbane, known for its welcoming and supportive environment. Many members highlight the exceptional customer service provided by staff, particularly manager Rita, who is described as attentive and friendly. Users appreciate the gym's cleanliness and well-maintained facilities, which contribute to a pleasant workout experience. The gym is well-equipped with a variety of machines and specialty equipment, making it a great choice for fitness enthusiasts.
While some patrons have noted minor issues such as peak hour busyness, occasional discomfort due to temperature control, and the gym's compact size, the overall sentiment remains positive. The affordable Zap memberships and the community atmosphere enhance the gym's appeal. Members also enjoy the convenient location and easy access to parking, making Jetts Woolloongabba a practical choice for all fitness levels.
Overall, this gym fosters a sense of belonging, and many users state that they feel included and supported during their fitness journey. Despite a few areas for improvement, time and again, members express their satisfaction and recommend Jetts Woolloongabba for anyone looking to enhance their fitness lifestyle.
Jetts Woolloongabba: Opinions
Fantastic experience: Great location. Great set up
Great to hear! Thanks Chris
Negative experience: I find this situation truly unreasonable. I requested to cancel my membership, but they were told that I must continue it for another 30 days. but when I signed up, they not informed notice about cancel membership they told me I could cancel my membership at any time. Now, suddenly, you are telling me about a 30-day notice policy, which makes me feel deceived and very disappointed. Had I been informed of this earlier, I would have taken action in advance. Because I already told staff ‘ I want to contract around 3month because my job schedule is flexible’ And then staff told me ‘you can cancel your membership whenever you want ‘ It’s the worst things about Australia And If you want to freeze your membership ,your contract will be extending , keep in mind all person who want to sign up for Zap fitness But they are not giving notice or they are hiding about that when you contract Please don’t deceive people
Negative experience: Small place and every machine is close to each other. Stealing money from account after cancellation. When I give them a call, they did not even say sorry for the wrong payment. Negative attitude and slowly responsive.
Hi Weiber
Confused at your review as the team spoke to you and advised you of the error from our debiting company and refunded you the money that was taken from your account.
Please call 1300 927 348 if there are any issues we are unaware of
Negative experience: I am very disappointed with the service at Zap Fitness. This is not the first time I’ve been unable to access the gym because the app requires an update—without any prior notice. I’ve tried to enter the gym multiple times, only to be denied access, which is extremely frustrating considering I’m paying for a service that relies on a poorly functioning app. I’ve been a member at other gyms, such as GoodLife, and have never experienced this kind of issue. Unfortunately, this seems to be a common problem at Zap Fitness, and it needs to be addressed.
Hi Dayana
I can see you have had access issues twice once in March and one today.
Everything on our end is fine all that is needed is an app update.
I can see that you were advised of this when you called in. Please let us know if there are any ongoing issues and we can help you out :)
Fantastic experience: Best gym ever. Modern exercise equipment, very helpful staffs and great convenient locations with extremely competitive fortnightly fee.
Thanks for your feedback
Fantastic experience: Awesome gym friendly staff and a clean environment just wish there was a boxing bag
Thank you so much for taking the time to leave a 5 star review. Great to hear you are enjoying the club!
Negative experience: Find a local gym if possible. These guys suck, what sucks even more is the company they use to charge your account. They get a kick back from a company that charges you $10-$20 for missing a payment. I was referred by my CTP insurer. I will be trying to get them to use another company.
Hi Beau
Our debiting company is no different to any other business or bank. If a debit declines a penalty fee is charged. All members choose the day they want debiting to suit their payment schedule. Debit Success debit the account on the day the member has chosen. If you need to change your debit day please contact us on 1300 927 348
Negative experience: Impossible to cancel membership, only offer a freeze in app which also cost money of course. Be careful when you sign up because they will bleed you dry. There is a $200 cancellation fee be careful when you sign up gyms they don’t put this information readily available it’s in the fine print. Make sure to read contract before signing up
Hi Maija
Surprised to see this review. I have checked our emails, phone recordings and in club emails and you have not contacted us at all to discuss your membership. We did attempt to reach you today but did not get an answer.
Please contact us on 1300 927 348 if there is anything you would like to discuss so we can help you :)
Fantastic experience: I’m really happy with my membership. The facilities are always spotless, and I appreciate that the equipment is well-maintained. I always feel comfortable working out here.
Thanks for taking the time to leave your feedback
Fantastic experience: Easy parking. Great Equipment. Love my personal trainer Mazaki. I am in the gym 4-5 days a week. Zap is great value. I only pay $10 pre month.
Thank you so much for taking time to leave your feedback :)
Fantastic experience: Small gym with all equipment need it Check the memberships available
Thanks for taking the time to leave a 5 star review :)
Fantastic experience: Pablo has had me change the rating to 5*. He keeps the gym clean and his friendly nature helps boost up the mood for a good workout session
Thank you for your feedback
Positive experience: Decent small gym, they have some cool equipment compared to most small gyms like microplates, decline situp, specialty bars (SSB, multi-grip bar, 15kg bar). 2 squat racks, only 1 DL platform but it's usually free. It gets busy at peak hours. My main complaint is the aircon isn't always on or not set very cool, and the fans are pretty terrible. Zap memberships are really cheap compared to most chains.
Thank you for feedback
Negative experience: This gym is terrible. Small, cramped and smelly.
Hi Brooke really sorry to see your review. I will pass your feedback on but if you do have a passport membership you can train in another club that is bigger
Fantastic experience: I had an amazing experience with this gym but I would say because of Rita she is amazing lady and also every time when I went there she was always very attentive ,pleasant and always seeks to offer her best ,thank you Rita for having made my experience become amazing when I was training there !
Thank you so much for your review I will pass it on :)
Fantastic experience: Good morning Zap managers I have just received news that Rita from Zap at woolloongabba branch is leaving. She has been nothing but supportive in my endeavours to support my fitness during times of chemo therapy treatment The fitness centre is always hygienic and clean which I need as I am immuocompromise I am so sorry to see her leave as she truly cares about her clientele All the best Rita in your future endeavours JMC
Hi Jeanette
Thank you so much for taking the time to leave your review.
I will pass it on for you :)
Fantastic experience: Can't say enough about the manager "Rita" most genuine and very very attentive helpful person ,always ready to assist with anything helpful any queries questions or concerns. And Rita is more than happy to make things right, very pleased awsome!
Fantastic experience: I have had a fantastic experience at Zap Gym Woolloongabba, largely thanks to the exceptional customer service provided by the manager, Rita. She consistently goes above and beyond, always wearing a smile and addressing any inquiries with kindness and efficiency. Today, I brought a friend who was considering joining, and we were pleasantly surprised by the gym's cleanliness and impeccable condition. After meeting the staff and seeing the top-notch facilities, my friend decided to join without hesitation. Rita's dedication and the gym's well-maintained environment make it a standout choice for fitness lovers!
We are very lucky to have Rita :) Thanks for your feedback
Fantastic experience: I joined Zap Fitness in July as my friend who already went there said that I should start a membership. I cannot stress how clean and tidy this gym is, and how all members tidy up after themselves. Rita the manager of the gym is warm and encouraging and helped me get my membership easily and always helps me out if I have any problems! I would fully recommend signing up for a membership at Zap Fitness.
Thanks for your feedback Lara great to see :)
Fantastic experience: Love this gym! Super friendly and helpful staff along with great equipment.
Thanks so much for your review! We're glad you're loving it :)
Fantastic experience: Clean, not crowded
Fantastic experience: 100% amazing place. Amazing trainers, members & very much feel included here
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: Yes, it's good, I like it
Fantastic experience: Great gym! Conveniently located! Super clean! Equipment is in top shape! Everyone is friendly and I'm happy I joined up with Jetts! Best decision I made in 2020 lol
Fantastic experience: Mad and very friendly environment
Fantastic experience: Couldn't be happier at Jetts Woolloongabba! Large size with everything you could ask for at an affordable price. The staff are super friendly and accommodating, would recommend 10/10
Fantastic experience: Very friendly staff. The gym is always clean & organised! Great location and easy to park close to the gym.
Fantastic experience: Super helpful, friendly staff. Small gym but clean.
Fantastic experience: Great team and community!
Fantastic experience: Very friendly place. love, love love the new equipment.
Fantastic experience: Awesome to get back into training. Friendly place and good staff
Fantastic experience: Super helpful, friendly staff. Small gym but clean.
Fantastic experience: He manager (Jeff?) has top shelf service. I was here travelling for a month and he took care of me. I used two other gyms here along my stay before coming to this one seeking a holiday pass. When I return to Brisbane I will be happily coming back to this gym. Thanks!
Fantastic experience: Great gym
Fantastic experience: Have been a member for almost 2 years now and only ever had good experiences. The team are super friendly and helpful, facilities are always clean and well-maintained. Dexter is a great trainer and has helped significantly with my fitness. Definitely recommend this gym!
Fantastic experience: Nice place to workout, they recently refurbished the place it's really good
Negative experience: Needs notice on the door on how to join as a casual member
Fantastic experience: Great gym with friendly staff
Positive experience: Great gym. Busy at times but great location and friendly staff.
Positive experience: I think I am used to gyms in America but this place is small. It is good for a city gym and they have all the equipment you need it is just hard getting on said equipment when you need it. They make good use of the space they have. That being said the facilities are in too top shape and the staff was always great. I would recommend going at not peak times if you have a big workout planned.
Fantastic experience: Great community. Team are very friendly and helpful.
Fantastic experience: Excellent gym
Fantastic experience: I go here at least 4 times a week, facilities are great
Fantastic experience: Tony is just the best PT in the world .. Thanks !!!!
Fantastic experience: Great gym with friendly staff
Fantastic experience: Fairly chilled out for this type of gym, friendly staff
Fantastic experience: Great gym and friendly staff. Open 24/7!
Fantastic experience: Conviently located, enough equipment and super friendly staff!
Fantastic experience: Great place to workout
Fantastic experience: Friendly and helpful staff. Great facilities and location.
Positive experience: It's close to home
Fantastic experience: Friendly staff
Positive experience: Handy location - shops, transport, the Gabba, walking to South Bank isn't out of the question.
Fantastic experience: Friendly and helpful staff. Great facilities and location.
Positive experience: Next week it's about to be refurbished. New schmicko gym from 17 March 2017. I like this gym because it's a good size. Convenient to pickup groceries as required on the way home. Plenty of parking under. Have been a member since it opened, around 2009 from memory.
Positive experience: Been working out here for a while. Live in the complex above. So convenient and the staff don't bug you all the time. Machines I want are usually free. Only downsides is the occasional nasty smell if the place hasn't been aired out, and when it's super busy the place can feel a little cramped.
Negative experience: Has a bad smell to it. Most of the chairs are very wornout! cable machines need adjusting and equipment is heavily coated in some type of shine product. Just my review.
Fantastic experience: I gym here.
Fantastic experience: Great staff. Good location. Easy parking Good range of equipment.
Fantastic experience: Friendly staff
Fantastic experience: Awesome staff. Awesome equipment, never too crowded.
Negative experience: Work moved out of the CBD to East Brisbane, so I had to stop going to Brisbane Jetts which was one of the best. Jetts - Gabba was close to my new work so I decided to go there instead. Well that lasted not even one visit. The gym is small, narrow, the equipment looks old and dated and the smell was revolting! I don't know how anyone could workout in a gym that smelt like sewage! This is by far probably one of the worst gyms I have ever been to in my life. So for this reason I now get out of bed at 4am so I can go to the best Jetts in QLD, Upper Coomera! If you like small and pokey gyms that smell like pooh, then by all means go to Jetts Gabba. Wish I could give it zero stars!
Leave your opinion about Jetts Woolloongabba:
Jetts Woolloongabba appears in the following listings:
Jetts Woolloongabba appears in the following listings:
Other gyms that may interest you
Arte Suave BJJ Brisbane
F45 Training Kangaroo Point
SASSOM FITNESS & MMA
CrossFit® Woolloongabba
Club Vitality Woolloongabba
Publish your gym in our directory for free
If you manage a gym and you want to appear in our website, send us the information about your gym so we can include you in our directory.Appearing in our directory is free!