Jetts Brisbane CBD
Information about Jetts Brisbane CBD
4000, Brisbane
Opening hours
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 6:30 PM
- Friday: 10:00 AM – 12:00 PM
- Saturday: Closed
- Sunday: Closed
Our comment from FitFit Australia about Jetts Brisbane CBD:
Jetts Brisbane CBD offers a modern and friendly training environment with an extensive range of equipment and 24/7 access. Many users appreciate the nice new cardio machines and abundant free weights, making it an ideal spot for a variety of workouts. Customers highlight the following strengths:
- Great location: Centrally located, it's convenient for those working in the Brisbane CBD.
- Friendly staff: Many reviews commend the welcoming and helpful nature of the staff, making newcomers feel at ease.
- Diverse offerings: Features such as the J series group classes provide excellent training options.
- Good equipment: While some equipment may be older, it's generally well-maintained and sufficient for a full-body workout.
- Affordable prices: Many users find it to be good value for money, with no lock-in contracts.
However, some users have pointed out areas for improvement:
- Size limitations: Some find the gym area a bit cramped, especially during peak times.
- Cleanliness issues: There have been reports regarding the hygiene of the restrooms and equipment, suggesting a need for regular cleaning and maintenance.
- Equipment condition: A few pieces of equipment require upgrades, and there’s a call for enhancing the availability of machines during busy hours.
Overall, Jetts Brisbane CBD is regarded as a solid gym option in the city, providing great value and a welcoming atmosphere. With some improvements in cleanliness and equipment variety, it holds the potential to enhance the experience even further.
Jetts Brisbane CBD: Opinions
Negative experience: I already sent an email to cancel my membership but they still continue charging me via my credit card. Typical scam company.
Hi there
If your membership is in a notice period you will continue to debit but still have access to the clubs until the notice period is finished.
This is explained when your cancellation request is received
If you wish to discuss further please do not hesitate to contact us on 1300 927 348
Fantastic experience: In my experience visiting, the manager was polite, has the gym neat tidy and had positive interactions with patrons. There were no issues with equipment or cleanliness. Seems to be a great place
Thank you so much for your 5-star review and feedback!
Fantastic experience: Good equipment and pretty empty considering location
Thank you for taking the time to leave us a review
Positive experience: 적당히 관리가 잘 되고 적당히 북적이는 피트니스 센터. 혼자 운동하기 좋음
Thank you for your feedback
Negative experience: I have been going to zap fitness at CBD and camp hill for some time now. I’ve noticed that compared to camp hill, zap fitness staff is so different. I sometimes don’t even see staff at the desk, today I needed help and I couldn’t even find the staff at cbd. I also notice that it doesn’t look so clean and there is a lack of noticing when things run out e.g paper towels. I was fine with Zap service at camp hill, I’ve also gone to another location once and found it fine. But at cbd even when I pressed the buzzer, nobody came out to help. Super disappointing.
Hi Cora. Thank you for taking the time to leave a review and feedback. This has been passed on to management.
Negative experience: I have been going to zap fitness at CBD and camp hill for some time now. I’ve noticed that compared to camp hill, zap fitness staff is so different. I sometimes don’t even see staff at the desk, today I needed help and I couldn’t even find the staff at cbd. I also notice that it doesn’t look so clean and there is a lack of noticing when things run out e.g paper towels. I was fine with Zap service at camp hill, I’ve also gone to another location once and found it fine. But at cbd even when I pressed the buzzer, nobody came out to help. Super disappointing.
Hi Cora. Thank you for taking the time to leave a review and feedback. This has been passed on to management.
Positive experience: The gyms location is ideal for me with the bus stop right outside. There is a very extensive amount of equipment so plenty to choose from. I go about 8:30 am and there is no manager at that time. I would like some help at setting up the rowing machine.
Hi Trevor thank you for your feedback I will pass it on for you
Fantastic experience: Dropped in for a workout today and was pretty happy with the setup. The gym is clean and well-lit. It has plenty of free weights, machines, and cardio gear. It wasn’t too crowded when I went their today which made it easy to move through my routine without waiting around.
Thank you for taking the time to leave us your feedback
Great to hear about your experience with us
Fantastic experience: Really nice gym..got a transfer from my frnd...trying to find a staff here,came here at 430 Monday,it says staffed hours on the app,but couldn't find anyone...help me out...
Thank you so much for taking the time to leave a 5 star review. If there is anything we can help you with, please contact us on 1300 927 348
Negative experience: Avoid if humanly possible. Have been trying to cancel membership since December, done via email and on the phone and i am still getting charged, even though they promised refunds would come in 30 business days. Charged again today, so more than $100 charged since i cancelled my account.
Hi David I can see you spoke with one of the team. We processed your refund and actioned your cancellation as per your request. Unfortunately the debit company did not action on their end. We have since contacted them to action asap. Sorry for the inconvenience
Fantastic experience: best price for the equipment. i like the fact that this gym is not too crowded even around 4-7pm. we don't have to wait to use the equipment and the best part is no body odour smells around ✌️
Thank you for your 5 star review
Fantastic experience: I love how easy it is to get in and out of this gym. The access hours are great, and the place is always clean. Plus, the staff are easy-going but still know their stuff. Makes a big difference when you're trying to stay consistent!
Awesome! Glad you are enjoying the club
Fantastic experience: They have separate areas for different kinds of workouts, which prevents overcrowding. It’s nice to have dedicated zones for weights, cardio, and stretching.
Thank you for your feedback
Negative experience: Never come here or any other store of this brand, they will automatically renew your expired membership without any notice including email, phone or text message, if you want to cancel, then sorry, you will have to pay a month's use fee, this is very unjustifiable and unacceptable. If you want to waste your money, then please sign a contract with them.
Hi Jiachen. All of our memberships are ongoing unless we are contacted to cancel the membership and clearly stated in the terms and conditions before signing.
Negative experience: Poor experience. I chose the flexi plan so that I can hold or cancel the membership at any time but hidden charges their staff didn’t mention and I ended up paying them $100 extra for nothing. Your staff should tell such things upfront while signing up.
Sorry to hear of your experience. All flexi memberships do require a 30-day notice period to cancel the membership as mentioned in our terms and conditions.
Negative experience: Never again will i deal with this lot. Head office are a bunch of arrogant robots. Save yourself the trouble and pick another gym. The facilities are sub par at most of the venues!
Sorry to see this review :(
I can't find you in the system are you able to contact us on 1300 927 348 to discuss further
Fantastic experience: A academia e super limpa e segura .
Thank you for your feedback
Fantastic experience: Nice new cardio equipment
Negative experience: Gym area too small. Gym staff just seems like he just hangs around all day doing nothing and not interested in helping out or answering questions. One should get paid for doing nothing all day.
Hi Peter Sorry to see your review. If Brisbane CBD is to small if you have a passport membership you can train in any of our clubs Regarding the team member I will pass it on for you
Fantastic experience: Friendly staff, modern equipment, good facilities
Thank you for your review
Fantastic experience: Trainers and staff are nice. The location is great the whole place is clean and easy to worked out. Thanks!
Thank you for taking the time to leave your feedback :)
Fantastic experience: They are upgrading the machines and everything but for me it already has everything necessary.
Thanks for your feedback David :)
Fantastic experience: They are upgrading the machines and everything but for me it already has everything necessary.
Thanks for your feedback David :)
Fantastic experience: Spacious with lots of equipment
Negative experience: Neglected equipment and building.
Negative experience: The showers are absolutely filthy and are a health hazard - they haven’t been cleaned in months with mould around the tiles and screen. The bathrooms smell putrid and of urine. The equipment is poorly maintained and falling apart. This must be the worst gym in Brisbane
Positive experience: Good gym for the price. Pretty quiet so you can enjoy your workouts without having to wait for certain machines, they also have safety bars so you can squat or bench press to failure safely without the need of a spotter. Missing machines like a proper hack squat and some machines break a bit frequently like leg curl machine and smith machine, also there aren’t too many machines but all the basic ones are present, although it is understandable for the lack of space. Overall great gym for the price!
Thank you for taking the time to leave your review :)
Negative experience: Well that was dissapointing and waste of time. I moved to Brisbane and wanted to find a new gym. Saw they have 3 day trial. Sign up on Saturday. Got a message to book first session through link. Link takes you sign in page that you need account . No way to do that. Then recived rather unfriendly and arrogant call on Monday. Telling some sales 2 weeks free whatever. Then he also said my trial started from day i signed up. Even when signing up you need to wait a staff member call. Then he fixed himself and said fine it starts from when you actually come in.I tried to ask a question and he wanted to end a call. I understan you staff members hate doing cold calls but you need to train them better. After that call i thought i will not even come to trial but changed my mind as it is favourable location. So checked staffed opening hours from google, it said from 10 am. Came there 10.20. Need to ring a bell, no one opened door. Tried many times and also called the number i got call another day. Nothing. Thanks for wasting my morning
Hi Anna sorry to see this review that is definitely not the first impression we want to send to our members. Can you call 1300927 348 to discuss further?
Fantastic experience: Great!
Positive experience: Great gym, open 24/7
Negative experience: Bathrooms are always unhygienic. Personal trainer openly makes a racial joke to his client saying that you don’t see many Africans in hospitals because they would steal everything. The client he was training laughs and says that they only do that at night times. Not a good look guys…
Negative experience: I have tried to join this gym since Tuesday. I have left messages.sent emails. I have in fact tried five different independent clubs. Tried head office and left messages. How you survive as an organisation I have absolutely no idea
Positive experience: Nice sized jetts. Plenty of room. Lots of equipment and free weights. Although equipment is little older than other locations I have been too, it was all in good condition and had pretty much all that is needed to cover full body and get those gains. As for cleanness, the toilets were pretty darn bad. Toilet seats not secured and quite dirty and smelly. With a good spring clean, the place would be much better.
Negative experience: Reasonably ok sized gym and friendly staff is about all that it's got going for it. Carpet in areas doesn't look like it's been cleaned in 5 years, damaged and straight up missing equipment is starting to get to a point of it hindering workouts. For such a busy gym it seems to be running on fumes. E.g they have 4 dumbbell weight trees but only one set of 9kgs dumbbells.
Fantastic experience: Great gym with all the equipment you need and open 24 hours
Fantastic experience: Great Gym in Brisbane CBD. Simon and Laura have an excellent customer service!!!!!! I love training there.
Positive experience: So small
Fantastic experience: Great atmosphere. The equipment is good and the staff are friendly.
Fantastic experience: Good big open space, great for group fitness classes, they run J series here which is great, lots of equipment, one thing that could be updated is the old blue free weights, the newer versions are flatter and give more stability when setting up for presses.
Fantastic experience: Central location in the heart of the vivid Brisbane City! Regarding 2019, staff is super friendly and have a good environment with all the members. This facility has the tools to all types of training from cardio, to resistance and great offer for strength training. Jseries group classes are massive complement to any type of training and PTs offer is great as well! Highly recommended.
Fantastic experience: Nice gym, plenty of machines & nicely spaced / well kept equipment. J series classes are quite fun and well worth trying, trainers seem quite friendly & very helpful!
Positive experience: Large gym with lots of equipment and good air conditioning
Fantastic experience: Good Gym, needs more equipment though
Positive experience: They are taking covid protections seriously :)
Positive experience: Quite Centrally located Machinery well maintained Nice song collection Ok ventilation Great variety of offers
Negative experience: Poor customer service i have enquired about Jseries classes and discount,Gym manger told me that they dont have time for such activities and prices are firm. I will not join this gym again ..... Please improve your customer interaction.
Positive experience: Decent range of machines and free weights. Classes look well organised when they are on. Can get busy but if you head in at the right time not too bad. Good value for the price. Plumbing needs sorting but the staff know it and have reported it.
Fantastic experience: A great and large Jetts, they also run J Series classes which is great. My only critique of this Jetts is that the Free weights haven't been updated to the latest style that some of the others Jetts are using
Fantastic experience: Well equipped gym on the 1st floor in the city centre. Gets busy at the usual times. Good variety of equipment.
Fantastic experience: This is by far the biggest Jetts gym I have been to (been to 3, one on Melbourne, Brisbane and Perth). Great facilities, great service. Easy access. Great gym,
Fantastic experience: A larger gym on the second floor. Fantastic range of equipment and HIIT classes.
Fantastic experience: Good Jetts over multiple levels and multiple rooms. Surprisingly big and everything is working. Sometimes crowded between 12-1 pm, but come before or after and you'll always find a spot.
Fantastic experience: Nice staff.
Fantastic experience: The new staff is really friendly and professional.
Positive experience: my good regular gym
Positive experience: Great gym!
Positive experience: Friendly staff, enough equipment, showers and lockers.
Negative experience: Standard Jett's gym but like all Jett's gyms, the music is appalling.
Positive experience: Its ok for a cbd gym. Not alot of equipment. No state of the art technology but ok for rehabilitation into physical activity.
Fantastic experience: Always great
Fantastic experience: Friendly staff, well priced
Fantastic experience: It is a simple, nice and clean gym :). I enjoy this one because there is Nutrition Warehouse and Pita Bread in the same building
Fantastic experience: Friendly peoples
Fantastic experience: Fairly big gym. Lots of fairly new equipment.
Fantastic experience: The lady was soooo nice! I went in there looking lost , like arghhhhh where is the weights, She came up to in a lovely manner and showed me where the toilets, showers, weights & treadmills were. Props to you my good lady! I think this was the manager! Give her a bonus!
Fantastic experience: As a non gym junkie I find the staff and facilities a pleasant surprise. Just had a fitout revamp - updated - some new equipment and now has HIIT classes!
Negative experience: Digital access is always disabled. Have to keep calling debit direct even though my payments are always up to date.
Positive experience: 24/7 access
Positive experience: Good gym, nice and big.
Positive experience: Good Gym although quite small compared to the one in the valley
Negative experience: Lack of a range of equipments and space, and the machines available aren’t good quality.
Fantastic experience: No need to lift their game, everything was a cinch to sort out in signing up and their equipment was in mint condition.. I'd recommend this particular branch to anyone.
Positive experience: Good cost and benefit with no lock-in contract. Very simple gym, but perfect for anyone who's fine with nothing fancy
Positive experience: Has potential but could be cleaner and managed better always wiping peoples sweet off because people dont use towels. Machines and gym gear could be cleaned more often or updated. Some torn and wornout cable hand grip and pulldown rope-not safe potential to cut hands. But saying all that its enough to workout and has two rooms with lots of gym equipment night time and weekends best to go quieter. not bad but could be better
Fantastic experience: No need to lift their game, everything was a cinch to sort out in signing up and their equipment was in mint condition.. I'd recommend this particular branch to anyone.
Fantastic experience: This is a very happening gym busy but not over the top. Lots of PTs and staff. A genuinely good gym to use. Lots of facilities.
Fantastic experience: Awesome gym with friendly staff. Modern equipment and clean change rooms.
Fantastic experience: Great gym
Fantastic experience: Staff is very nice and good equipment.
Fantastic experience: Great place Great staff.
Fantastic experience: Great gym; good and clean equipment/facilities, not overcrowded, friendly staff, reasonable price. Most importantly not a massive pain to suspend/cancel membership like Fitness First (I only cancelled because I'm moving to an island with no Jetts). Couldn't ask for more.
Fantastic experience: My favorite gym in whole Brisbane, just few steps away from my workplace. So convenient & friendly staff. Because it's in CBD, usually day times are packed with people
Negative experience: Not enough equipment for the amount of customers that go there
Positive experience: Good for night work outs, day times/arvos are packed.
Positive experience: Great Gym, I have been going here ever since it opened, the staff are really friendly. It gets packed though, especially around 4 - 6pm week days. Otherwise the equipment is in good repair and always clean.
Fantastic experience: Jetts Brisbane CBD 24 hour has plenty of equipment including treadmills, rowers, free weights & machines. Membership includes lunchtime HIIT, cardio & boxing. Friendly helpful staff, good atmosphere. I've been a member for 3 years.
Fantastic experience: Very good
Fantastic experience: Easy access
Fantastic experience: Great staff, always clean and not too crowded. Very cheap
Fantastic experience: Great location, well equipped facilities and very helpful and friendly staff.
Fantastic experience: Great gym with friendly staff
Fantastic experience: Been coming here for over a year and the staff are great. Jay and Brendan are a fantastic management team and the crazy ass Brazilian PT Neto is the best trainer you'll come across. Friendly environment, great range of equipment and a real convivial atmosphere.
Fantastic experience: By far the best gym in Brisbane CBD
Fantastic experience: One of the better gyms in the city. Friendly staff who are always happy to help out and answer questions.
Fantastic experience: Great and convenient gym, friendly staff and good range of equipment.
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