PCYC Bateau Bay

Fantastic experience: Mark is nothing but friendly and accomodating. He goes out of his way to help people. He is also great with kids and families. We play pickleball on sundays

Negative experience: Not opening on time I’ve been waiting here for 40 minutes. It says it’s open but no one is inside and the doors are locked

Negative experience: I’ve never given a 1 star review but I’m sorry to say, why would anyone become a member here? For intermediate Pickleball players they have 3 courts that allows for 12 players, yet they allow for 16 players to register with only 2 hours of play. This means 4 players must sideline and wait. Then the staff get the members to set up the courts and dismantle them. That’s not too bad but it does bite into your paid time. If you’re paying for membership isn’t that their job? There is no encouragement for joining up here. The same goes for the social players. They have 3 courts with 17 players. Simply looks like revenue raising rather than the interests of players. I gave them 1 star as they allowed an extra 30 minutes of play, but really just think about this sidelining 4 players, as it cools players down and makes them not ready to play until they warm up again. VERY POOR MANAGEMENT PEOPLE. Can see no benefit whatsoever becoming a member here. Very reluctant to book here again going forward until this overselling of spots is rectified in my honest opinion. My apologies if you see my comments too abrupt.

Negative experience: I accentually paid for a membership. Called up minutes later and they refused to refund me even though there was no way I could use it. Quite rude on the phone. Acted as if it was a weird request to get a refund for something I didn’t intend to purchase and couldn’t use

Negative experience: Coaches occasionally swear in front of children, Coaches on their phone most of the time, don’t take proper care of children, they say something to one child and say another to a different child.

Negative experience: blonde front lady said i look like i smoke a lot of bongs after i asked if they had a gym, i went to another gym

Negative experience: Blonde lady at the front desk needs further training. Wanted to check out facilities and sign up for memberships but she was a little too busy doing her makeup to serve. Plenty of other gyms in the area :)

Fantastic experience: My children love the Martial arts with Matt. They have so much fun and it's also fun to watch.

Positive experience: Great cat show.