Information about Westcare Health and Fitness

College St 13
5015, Port Adelaide
+61 8 7078 9929

Opening hours

  • Monday: 9:00 AM – 7:00 PM
  • Tuesday: 9:00 AM – 7:00 PM
  • Wednesday: 9:00 AM – 7:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 9:00 AM – 1:00 PM
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: Closed
We aim to improve the health of the community through exercise. Good health should not be taken for granted, and is vital to achieving a happy, productive life. Exercise is a scientifically-proven method by which you can exert a positive impact on your overall health and wellbeing; joining a gym provides you with multiple exercise options and the social benefit of meeting others will improve your motivation and commitment. At Westcare Health and Fitness you can improve your fitness in a friendly respectful environment, with outstanding equipment and facilities, together with guidance from our professional, enthusiastic and dedicated staff.

Our comment from FitFit Australia about Westcare Health and Fitness:

Westcare Health and Fitness, located in Port Adelaide, is a highly regarded gym that boasts a range of impressive facilities and a welcoming atmosphere. Many users praise it for its:

  • Hi-tech equipment: The gym features advanced machines from TechnoGym, ensuring an excellent workout experience.
  • Friendly staff: Most members highlight the kindness and helpfulness of the staff, making the gym feel more inviting.
  • Inclusivity: The gym supports various demographics, including teenagers and individuals with autism, fostering a community spirit.
  • Affordable membership: The gym offers a reasonable membership rate, which many users feel is worth the features provided.
  • Clean and spacious environment: The facility is noted for its cleanliness and well-maintained amenities, providing a comfortable workout space.
  • Variety of classes: Users appreciate the fun and engaging classes available, catering to different fitness levels.

However, there have been some concerns regarding customer service, particularly about billing issues and management responsiveness. A few members reported challenges with the debit process and felt that the management could improve in handling such situations. Despite this feedback, the overall sentiment remains positive.

With a focus on community support and a solid feature set, Westcare Health and Fitness is recommended for anyone looking for a welcoming gym environment.

Westcare Health and Fitness: Opinions

4.1/5 (46 Opinions)
Kathy Gray 2 months ago

Negative experience: The gym is nice. Don’t bother leaving a voicemail as they won’t listen to it. Like all gyms cancelling is a nightmare. They confirm your cancellation, but then continue to take money from your account after the agreed cancellation period and then they say it’s the “direct debit” company you need to talk to. Extremely rude customer “non-service” woman.

Brooke Julia 3 months ago

Fantastic experience: I've moved away and unfortunately no matter how I try and plan, I don't think I'll be making it back regularly like I used to. I think about this gym regularly. It was the most comfortable gym I've ever been in. Its equipment was fantastic with options for apps, it had plenty of parking, 24/7 access with a great layout. Where I've moved and in between work, NOWHERE offers such an amazing deal of 9.95 a month with a 12 month join. Nowhere. Everywhere is easily 300+ a year which I simply can't justify for what would be limited timed workouts anyway due to being so busy with work and kids. This place was amazing and I miss it immensely. Absolute no brainer if I ever move closer again.

Paul Miniken 3 months ago

Fantastic experience: Very friendly gym great staff.

Suzanne McCormick 4 months ago

Fantastic experience: Great gym good hi tech equipment

Marcus Alexander 4 months ago

Negative experience: I was a happy regular of this gym with my partner for a year. We hasd both signed up for a yearly membership and we're quite happy with the facilities and friendly staff. Fast forward a year later and it has been nothing but trouble. I renewed my yearly membership and was informed via email that my first payment was unsuccessful and I would be charged arrears. I latee received another email about my 2nd payment stating that the bank details I had signed up with were incorrect and I would again be charged arrears. When I checked my contract the bank details were 100% correct and I rang the gym to find answers. The Lady (manager) I spoke to from the gym ultimately denied any responsibility and provided no assistance at all. I requested multiple times for some sort of grace from the gym as I had been a member for 12 months previously with no issues. She declined and told me the only way I can get the situation amended was to contact debit success. The new manager here needs lessons in customer service, she hung up on me mid sentence after telling me "I had my back up at her" and that I best pay the arrears and to "get over it". After ringing debitsuccess they provided some clarity to the situation. They told me that the gym ultimately decided whether the arrears were charged and helped me put a stop on the weekly debit until the gym and its manager treat my situation with a higher standard of Customer service and understanding. Ultimately I would much prefer to continue using this gym and carry on with my membership and its payments. But the gym and its manager will need to provide me with a more adequate and fair outcome to my situation. My $9.95 per week membership has now amounted to over $100 in just 3 weeks which is just unacceptable considering the circumstances.

Pauline Nelli 8 months ago

Fantastic experience: The classes are fun with a good work out, very inclusive

Eunice San Diego 9 months ago

Fantastic experience: Cheap membership, neat and plenty gym equipments!

Mandy Raymond 10 months ago

Fantastic experience: Great place to work out without the pressure

seleke kamara 1 year ago

Fantastic experience: Love this Gym. All the staff are so kind and helpful. I would recommend to anyone.

Daniel Sunk 1 year ago

Fantastic experience: Great gym and teenage friendly environment for those who want to improve themselves .

David Van Eldik 1 year ago

Fantastic experience: Great to see this this gym supporting kids with autism and add, helping them to focus and achieve and improve frustration though training

kurk heald 1 year ago

Fantastic experience: Great Gym, pretty certain if Westcare don’t have the equipment it because it’s not needed for your fitness goals. Plenty of room too which makes all the difference from pokey boutique gyms popping up recently. A good friend of mine “Sinky” has made amazing gains there in a short time with staffs assistance. Including finally giving up smoking and losing his massive Gut and Chin

Sumetee Angkoonlertbaramee 1 year ago

Fantastic experience: An amazing gym and very supportive to people in their teens who want to better their lives. Excellent equipment and service.

Husk1 ??? 1 year ago

Positive experience: i hate debitsuccess, good gym tho

Bruno GUERRA 1 year ago

Negative experience: No one there to help waited 10min to be told come back later

Glenn Wedding 1 year ago

Positive experience: Good gym

Bob Westwood 1 year ago

Positive experience: Great!

HPSaucey 1 year ago

Fantastic experience: Great gym, not too crowded. Doesn't seem to be any meatheads here

G P 1 year ago

Fantastic experience: Wonderful clean gym and friendly staff!

ALY El-Shinawy 1 year ago

Fantastic experience: Plenty of New machines, well equipped, professional coaches

T L 1 year ago

Fantastic experience: 5/5 STAR GYM!! ⭐⭐⭐⭐⭐ Well equipped, clean, & spacious! Cleanliness: 5/5! Equipment Quality: advanced TechnoGym gym and fitness equipment. 5/5! Space: not crowded, plenty of space to move and train. There's even a separate room for group classes. 5/5! Staff: very welcoming, helpful and friendly. 5/5! Integrity: Honest and fair gym. Referred friends get to receive the same membership rate as existing members. 5/5! Cost: Gym membership cost is VERY reasonable for what this gym has to offer. 5/5. I've been to many gyms and this is by far my favourite!!

lau mariela 1 year ago

Fantastic experience: Amazing gym, really good customer service from front desk all the time and amazing boxing classes, also they have really moder new technology, the best in all Adelaide SA.

Munday Munday 1 year ago

Fantastic experience: Ben (Manager) and Irene (Business Admin) have been excellent with their customer service. Definitely would recommend Westcare Health and Fitness Gym - especially Irene - especially when you i struggle with mental health very supportive - all the way. Cheers guys

Devanagari Jarve 2 years ago

Negative experience: Will not put your account on hold if you’re behind on a payment , didn’t give reasoning just got a straight “no sorry, we can’t” ! read your contract.Debit success is a money hungry company , they will eat up all your cash. Don’t trust

Chris Riddle 2 years ago

Fantastic experience: Really great gym, nice staff, Gym is clean n organised

Marja Sopanen 2 years ago

Positive experience: Really friendly athmosphere .Good selection of exercise/ workout machines. All kind of weights for different fitness level.

Sue Murphy 2 years ago

Fantastic experience: Very clean, small gym with good parking and modern equipment. Can access 24hrs a day.

Deliah Onorato 2 years ago

Fantastic experience: Just started but clean, tidy and worth the price. Working with a great PT.

Alan Maynard 3 years ago

Positive experience: Good center, staff friendly, training staff don't bother to strike up conversations with existing members to see how their progressing. Almost to the membership level where there's a bit of a wait to use some equipment. If any busier, find another gym. Been a foundation member.

Susan Steel 3 years ago

Fantastic experience: A great gym, not too big. Excellent helpful staff. Good deals.

tracy 3 years ago

Positive experience: Great gym with friendly staff

Aaron Albino 3 years ago

Positive experience: Yeah

Ben Dodd 3 years ago

Positive experience: Pros: Great Machines, good price, no Streroid junkies, not too busy and most of the time a trainer is there, also friendly atmoshpere Cons: can be a bit small at times, would be nice if they had a swipe key for your key ring, only one rack (always taken) and too few benches which are mostly taken too when you need them

Silvano Coden 3 years ago

Fantastic experience: It is a excellent gym, will plenty of equipment to suit all users. Clean and tidy and provide clean toilets and shower and lockers. The staff are very friendly, knowledgeable and only to happy to help. There are dedicated training classes during the day to suit all ages.

Yvonne scudds 3 years ago

Fantastic experience: Very enjoyed my first session at the gym with Michael looking forward to my next sessionsession

Dionne Ngaia 3 years ago

Fantastic experience: Excellent staff

Kyri Tsavaridis 3 years ago

Fantastic experience: Best gym in Adelaide! Great machines with advanced technology, clean locker rooms and toilets, very friendly and professional staff. Always going in and smashing out goals every week. You guys are awesome!!

Kerry Goldring 4 years ago

Negative experience: I have been a member for a year now and have been an advocate for this gym. Due to the gym closure through covid I had lost my drive to start up again. I was offered a free PT session which I jumped at I arrived on time for the PT session but Michael didn't turn up. I waited for 15. I was disappointed and sent a message to the gym phone. Michael said he was there but I advised him that I was there and he definitely wasn't then he went on to say that he would expect anybody receiving a free PT session to be 5 mins early. It was so obvious that he was a no show and trying to cover it up by shifting blame. This is not a free PT session, it was a PT session for a financial member which I was entitled as part of my membership. I will no longer be a member due to this behaviour plenty more gyms with great deals. Best way to attract clients is to look after the ones you already have. No longer an advocate. My hard earnt cash is better spent else where.

Neil Poulton 4 years ago

Fantastic experience: Small but friendly local Gym

Ed Pat 4 years ago

Positive experience: Friendly staff and good place to train

Maggie Kloster-Zammit 4 years ago

Fantastic experience: Compact well laid out

Dayffyd Klippel-Cooper 4 years ago

Fantastic experience: A great gym with new machines and a food selection of free weights. The staff are always helpful and nice

Seth Buttery 5 years ago

Negative experience: Staff are lovely and the equipment is great - though the direct debt system needs improvement. I didn't get 4 weeks free like I signed up for; I was paying full price and them some each month....my friends and I were over charged almost every fortnight with out explanation/refunding or a bounce over for the next months payment. I also had to pay my way out of a non lock in contact...wasn't impressed at all.

Daniel Tadic 5 years ago

Fantastic experience: Reasonably priced gym for what it is. All equipment is brand new and staff are friendly. Doesn't get too busy yet. Majority of exercise machines can be synced through an app so you can track your progress. Only disappointing thing is there is only one power rack. Fully air conditioned and amenities are well up kept

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