Orangetheory Fitness Aspley

Fantastic experience: I’ve been a member of this gym for close to 5 years and it’s been terrific. The staff have always been lovely but Georgia on front desk is a real standout. She is friendly and efficient and helpful. She is always updating us on what’s going on or coming up and she ensures she gets to the bottom of any issues we have. Thanks Georgia for all you do!

Fantastic experience: Amazing workout! The product really does work. If you want a welcoming environment to help with gym anxiety this is the place to go!!

Fantastic experience: Professional staff

Negative experience: None of the staff know what's going on. Clients state to them they are in financial trouble. They make it seem like they want to help but they don't. They give you wrong figures and even when they have staffing issues, they don't pass this on to clients and how that can affect them finding out information. Not to mention I'm sure they've breached privacy policies by discussing clients times etc with other clients. Not to mention equipment quite often breaking. It was good a year, 18 months ago but over recent months it's gone down hill- and I haven't even attended. Absolutely poor customer service. Money better spent at another gym with a PT.

Negative experience: Orangetheory is an absolute joke of a franchise, Orangetheory Aspley in Australia still hasn’t paid me my super from 3 years ago after asking multiple times, I won’t not pursue this like so many other just give up, I have a right and that was my earned money, buisness like Orangetheory are taking advantage and know they can get away with not paying, and making money off members & staff is ridiculous

Fantastic experience: Great fitness centre and chiropractic services plenty of parking friendly staff

Fantastic experience: The most amazing gym. The atmosphere and vibe is unmatched.

Negative experience: 30% of equipment was out of order for far longer than it should have been, though full prices, arrogant staff when cancelling

Fantastic experience: Great gym

Fantastic experience: The team at Aspley have always been welcoming and encouraging of myself with my journey at their studio. The class formats continue to challenge me and all of the coaches and admin staff are amazing at their jobs.

Fantastic experience: This gym is awesome! The trainers have been so patient with me and have explained and helped me along my fitness journey so far. The welcoming atmosphere and group setting for training has helped me immensely. I highly recommend this training style to everyone.

Fantastic experience: I have been going to Orange Theory Aspley for 9 months now and in that time I can’t rate the service, the workouts the trainers and the staff highly enough. I have 3 daughters and they all train with me at Aspley too. We walk out fo the studio knowing we have had a session that has pushed us to our own personal limits. Not only do my daughters train with me but my brother, best friends, their family and even my coworkers. Thanks Orange Theory

Negative experience: We had a lady come into our office to hand us a flyer to promote the gym, she greeted a member of the office. Most of us are already signed up to a gym and this was advised.The response from this particular lady was "oh and what do you do for fitness" not sure if that was necessary and seems a little degrading.Not really a question that she should have to answer. Maybe a more friendly approach will work guys. Thanks!

Fantastic experience: Awesome training facility with solid workouts designed to push and improve your existing fitness levels. Staff and trainers are super energetic and passionate who will take the time to assist you if required.

Fantastic experience: Awesome place for a great training session.Staff who care, about making sure you perform the exercises properly.Iv'e only been a couple of weeks and i feel fitter already!.

Fantastic experience: Amazing workouts, always feel so good after a session! The fact that the coaches are awesome and cutomise their approach for each individual is amazing! I would highly recommend this workout for anyone at any fitness level as it's in a group setting but the exercises can always be regressed or advanced. The heart rate monitors are cool as you can track your progress! Love the fact you can have up to 36 hours of after burn after a session!!!

Fantastic experience: Great system. Great caring trainers.

Fantastic experience: Onange is like no other place I have trained before , the results speak for them selves. I have just completed 12 months here and not one training day has been the same . They always come up with another way to keep it interesting, challenging and enjoyable. In the last 8 week challenge I lost 10% of my body weight . This was achieved not only by the training but the support given from the team out side the training floor. It starts at the top with the manger Simon and his team of trainers Mel, Josh and Mark. Each using there unique skills to assist me to stay motivated and reach my goals . I have recommended 6 of my friends here and I am glad to say they are all succeeding in reaching the goals they have set. I look forward to each day here and is worth every dollar I invest in my health. Thanks team Orange theory Aspley Trent Spencer General manager Uptiles

Positive experience: Fab studio. Giving it 4 stars because I think it is significantly OVER-PRICED but the sessions are great. The venue is clean and the staff are friendly. The sessions basically exist of intermittent cardio and then floor work. What’s great about this fitness solution is that it has a team vibe without any pressure to match other athletes in the room. Everyone is focussed on their personal best and their own heart rate which is displayed on a large screen, along with everyone else’s rates. No one seems to care about anyone else’s rates or calories burnt, so it’s good that way. I found this exercise useful because the heart rate helped me see when I was not pushing myself hard enough. Down side - the price! Seems like original members have significant discounts whilst members that joined a year later are (like me) were paying a ridiculous fee. (Costs roughly about $120 -140 per month (from memory) to be able to train more than twice a week). There are fixed sessions that you can attend and you need to pre-book to ensure you can get space. I think it’s a great concept and great gym but wish the price could be corrected. I experienced some pressure sales when I wanted to join but a lot of pressure when I wanted to leave. There is a one month notice fee, but no annual contracts, which is great! A few people I know have had injuries (including myself) over time that have meant we had to see a Physiotherapy or similar during our training at Orange Theory but that’s simply because it is very intense training. Your fitness should be boosted significantly, and there floor work includes a good free-weight strength training component. You will also be expected to buy their heart monitor watch or chest strap. The watch option (newer) was must more comfortable and seems to have more consistent readings when doing rowing etc. I found the chest strap would slip or stop reading occasionally. All in all a good gym, but after a while the membership feee gets a bit OTT when taking into account access limitation and the comparison gym memberships in the area. Yes, it’s a great concept - but I think the price asked in exchange is unrealistic and extreme. Probably good value for the few members who attend 5 times a week but I found that my body needed rest days to minimise injuries and to allow for my body to recover from the intensity of the excercise sessions. _________________________________________ PLEASE CLICK ‘LIKE’ if you found any part of my review useful or informative. I put a lot of effort into my reviews and it would make it worth while if I felt my time was well spent and made a difference. _________________________________________ For other reviews feel free to click on my Google profile. _________________________________________ THANKS

Fantastic experience: The best fitness studio ive been too Would recommend it to everyone Great coaches, staff and members

Fantastic experience: Josh and all the trainers at OTF Aspley are amazing. Their sessions provide a great environment so that we can push outselves to get the most benefit out of our sessions. Complemented by very welcoming customer service, this is a great place to improve our fitness.

Fantastic experience: Fabulous staff, great for motivation and helping you reach your fitness goals

Negative experience: Very unsatisfactory customer service, will continue to take your money after cancellation. Very unprofessional

Fantastic experience: I absolutely LOVE the team at Orangetheory Fitness in Aspley. They're so passionate at what they do and are genuinely interested in improving their customers' fitness. Definitely a pleasure to work with this studio - can't wait to start training!