Kieser Heidelberg

Information about Kieser Heidelberg
3084, Melbourne
Opening hours
- sunday: 8h-13h
- monday: 6h-20:30
- tuesday: 6h-20:30
- wednesday: 6h-20:30
- thursday: 6h-20:30
- friday: 6h-19h
- saturday: 7h-15h
Services, Machines and Guided Classes
Kieser Heidelberg: Opinions
Fantastic experience: Roslyn the physiotherapist here is extremely caring and accommodating. Highly recommend! She deserves a raise ❤️
Thank you for sharing your experience with Kieser, Rose. We appreciate your feedback and look forward to seeing you at your next session.
Positive experience: Was recommended by my GP, but left after some 5 months feeling frustrated. The concept of Kieser is excellent and the staff are very friendly and most accommodating, but they are not trained as they should be in regard to pre existing injuries. The whole concept is base around increasing the weights gradually but constantly. This in principle sounds great but they dont take account your age and pre existing injuries. If an injury occurs the you are forced to consult with the physiotherapist which costs $130 extra. I found that new injuries were created, so I backed off substantially, unfortunately the damage was done. Great concept but if you are a little older and have injuries tread warily.
Thank you for sharing your experience, David. We’re glad you found our team friendly and accommodating, but we’re sorry your time with us didn’t meet your expectations. At Kieser, we focus on providing safe and effective strength training tailored to each individual, including those with pre-existing injuries. Our physiotherapists work closely with our exercise scientists to ensure programs support client abilities, injuries and conditions. Our memberships also include regular review sessions to ensure programs remain appropriate to each client's specific needs. We've shared your concerns with our Heidelberg clinic leader, but if you’d like to discuss your experience further, please feel free to contact the team at Heidelberg directly.
Fantastic experience: Great place to work out
Thank you for taking the time to leave us a review, Leigh. We really appreciate your feedback, and look forward to seeing you in the clinic soon!
Fantastic experience: Absolutely love these folks, legends..the magic of movement ..xx See you at 6am
Thank you for your lovely feedback, Sheelagh. We look forward to seeing you in the clinic soon!
Fantastic experience: Great place which I started at for my back pain. Very friendly staff and respectful calm atmosphere.
Thank you for leaving a review, Allison. We look forward to seeing you in the Heidelberg clinic soon!
Fantastic experience: Excellent equipment for injury rehabilitation
Thank you for taking the time to leave us a review, Brendon. We appreciate your feedback and look forward to seeing you in the Heidelberg clinic soon!
Negative experience: I came here for a review of a back work injury. They have an arrangement with hospital to provide a free assessment and initial treatment for work injuries. The person I saw was very geared to upselling the rest of the business when I was clear I was only there for the work cover includes assessment. During my assessment he hit a very tender spot in my back which caused quite a lot of tears. I realised there was a lot of stress and emotions that were pent up that once someone went proding around caused me to have an unexpected cry in combination with being sore from the strain injury. The physio had absolutely no idea how to manage or support me in a state of distress and wanted to push on through without allowing time or space. I ended up leaving early without coming back. I would have thought staff would have had some or better training in trauma informed care and understanding of a holistic approach. I was really disappointed and would never recommend or to back after my experience.
Hi Bron, thank you for providing this feedback. We have passed it on to the clinic leader and they will be in contact with you shortly.
Fantastic experience: I go there 3 times a week. It is full of friendly staff always willing to help. A year has past and I still rate this place.
Thank you for your feedback Peter. We are so glad you had a great experience with our facilities and team! Keep us updated with your progress.
Negative experience: Wasn't happy with the outcome and left disappointed with no treatment done on me , this place was way far from what I was expecting
Thank you for your feedback, Hossain. We're sorry to hear that your experience didn't meet expectations. We value your input and are committed to improving.
Fantastic experience: Friendly staff who will acquaint you with the facility and their approach to help with your personal goals. Degree-qualified Exercise Physiotherapists. No music. Modest gym attire only. Assistance whenever you need it. Attracts both young and old.
Thanks for your lovely review Michael. We are so glad to hear that you are having a great experience with our Physiotherapy team! Keep us updated with your progress!
Fantastic experience: Great service and friendly . Pad is been very helpful and professional with my back issue .
Thank you for the lovely review Filippo. We are glad you are having a great experience with our Physiotherapist Pad. Keep us updated with your progress.
Fantastic experience: Jackson Deen is the best physio I’ve have after visited so many different physio In the past . He is really passionate about what he does and attention to his clients
Thank you for your feedback. We are so glad you had a great experience with our Physiotherapist Jackson! Keep us updated with your progress.
Fantastic experience: Admin staff, especially Areata very welcoming, efficient and professional. The Physiotherapist, Mr Jackson Read has been amazing with his accurate diagnosis and subsequent treatment plan. He has been able to titrate the exercises to match my fitness level and target areas that are challenging.
Thank you for your feedback MaryJane. We are so glad you had a great experience with our Physiotherapist Jackson! Keep us updated with your progress.
Fantastic experience: Great experience with friendly staff. First physiotherapists in the last 10 years to help with my back rehabilitation after having 2 surgeries.
Fantastic experience: Kieser helps me to achieve my goals. I thoroughly enjoy every moment at Kieser’s the staff are extremely friendly and helpful.
Fantastic experience: Kieser has been a game changer for my back. I have been going for 2 years . The facilities and staff at Heidelberg are fantastic . Special mention to Jess for her expertise and encouragement
Fantastic experience: I have been going to Kieser for over 2 years now and had received enormous benefits from the exercise regime designed for me by the Kieser team of professionals. There is always a friendly atmosphere at the 2 clinics we attend with the staff always ready to greet you and attend to any issues you may have with your exercise program
Fantastic experience: I have been attending Kieser Heidelberg for over three years, and have found the whole team to be helpful, courteous and professional at all times. I have had back issues for a very long time and decided to give it a try. I try and attend three times a week and it has become part of my everyday life. Not only has it helped improve my overall fitness but my pain is more bearable and I can do more things without medication. I would highly recommend giving Kieser a try especially for older women to maintain muscle strength. Toni
Fantastic experience: Thankyou to all the staff at Kieser for your friendly welcomes, your encouragement and your professional knowledge which all keeps me moving !!.
Fantastic experience: Chelsea my physiotherapist has been fantastic at diagnosing my injuries and explaining what we need to do for recovery. Highly recommended.
Fantastic experience: If you ever felt intimidated by normal gyms but want a great workout without being there for hours, Kiesser is the place to be. Everyone has their own personalised workout, no loud music, no mirrors everywhere, sessions are around 30 -40 mins. The team are always welcoming, friendly, knowledgeable, caring and very professional. You’ll feel great in no time!
Fantastic experience: I’ve been going to Kieser since late 2019 and the staff and facilities have always been excellent
Fantastic experience: My knees are more mobile since I started my programme with Andrew & Teagan. Thank you
Fantastic experience: Excellent attention from Andrew physiotherapist
Fantastic experience: Great place, super friendly team!
Fantastic experience: Nice atmosphere amazing staff and great service! Dad and i both go here and we enjoy it a lot!
Fantastic experience: Have been a member for a few months and enjoying seeing progress and focusing on getting stronger. Good access to machines and helpful staff and instructors. Definitely not a typical gym vibe - which I like. No mirrors, posers or loud music.
Fantastic experience: Personal attention. Great therapists.
Fantastic experience: Very professional
Fantastic experience: Great facility and all the staff are amazing there. Although it’s a bit different from the “regular” gyms, I felt like I was making some great progress there. There were times during my membership where I had to put it on hold and they were very helpful with this. Unfortunately I had to cancel my membership due to other commitments however it was a very easy process and I am hoping that one day I will be able to return. I would definitely recommend seeing them for any pain/issue you might have. They helped me through pregnancy and recovery so they really can help anyone.
Fantastic experience: Keeps my failing body going.
Fantastic experience: Tailored physio sessions to your need after a thorough assessment .
Fantastic experience: Lovely people and great facility. Efficient way to build strength in a safe scientific approach. I broke my femur and wouldn’t have been back to this level of strength and mobility. Thanks to the whole team
Fantastic experience: Lovely staff, clean equipment
Fantastic experience: The staff are great. A very process driven method of exercise. Not for everyone.
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