
Information about Fitness First Pennant Hills
2120, Sydney
Opening hours
- sunday: 7:30-17:30
- monday: 5:30-20:30
- tuesday: 5:30-20:30
- wednesday: 5:30-20:30
- thursday: 5:30-20:30
- friday: 5:30-19h
- saturday: 7:30-17:30
Services, Machines and Guided Classes
Fitness First Pennant Hills: Opinions
Fantastic experience: I joined this gym late last year and decided to train with Sean. Even though I’ve been training for many years, I’ve learned so much from him that I didn’t know before. Thanks to his guidance, I’m achieving things I never thought I could do. The gym itself has everything you need, but if you have the opportunity, I highly recommend training with Sean—his expertise and coaching make a huge difference!
Hello Tom, this is so amazing to hear, thank you so much for sharing. We will pass your kind words on to Sean and the team to celebrate with him!
Fantastic experience: The sales manager at this gym is so warm and cuddly, he really helps me out and it’s such a good motivation in the morning when i see his cute smile
Thank you for your positive review!
Fantastic experience: Great local GYM! Receptionists are always friendly. Make you feel welcome... Equipment is old but the service makes up for it....
Thank you for your positive feedback, Christopher! We're so glad to hear that you enjoy our friendly service and feel welcome at the gym. While we appreciate your understanding regarding the equipment, we are always working on ways to improve the overall experience for our members. Your input helps us strive for better every day, and we hope to continue supporting your fitness journey!
Positive experience: Looks better since being renovated. Machines did look a little outdated before. Friendly staff and good facilities. Not sure why but the layout of the gym doesn’t seem right to me. Machines and weights scattered around. Just a personal preference/opinion.
Thank you for taking the time to share your feedback! We're glad to hear you’ve noticed the improvements since our renovation and appreciate your kind words about our friendly staff and facilities. We value your input regarding the gym layout, as it helps us make enhancements that better serve our members. If you have any specific suggestions, we’d love to hear them! Your experience is important to us, and we’re here to ensure you have the best time at the gym.
Negative experience: Dedicated staff but some of the worst cardiovascular equipment of any Fitness First I have attended across VIC and NSW. Equipment like cross trainers visibly rusting, clunky and painfully out of date and yet to be replaced despite clearly not being fit for service for use by those paying for membership.
Thank you for your feedback, Priyanka. We're glad to hear you appreciate our dedicated staff, but we're sorry to learn about your experience with our equipment. Your concerns about the condition of the cross trainers and other machines are important to us, and we will address them with our team. We are committed to providing our members with high-quality equipment and will take your feedback into consideration as we plan for upgrades. If you have any further concerns, please feel free to reach out.
Positive experience: Great gym. Would give 5 stars if they permanently put up the 100kg punching bag for me to use.
Thanks for your feedback, Riz! We're glad to hear you’re enjoying the gym. We appreciate your suggestion about the 100kg punching bag, and we'll pass it along to the team for consideration. If you have any other ideas or requests, feel free to let us know – we’re always looking for ways to improve. Hope to see you back soon!
Negative experience: Rude female PT. I left my belongings on the floor to bring some weights, and then she started training someone in that spot. I came over to take my belongings, and she rudely said that they were training there. No, sorry, nothing. She could have learned some manners. The space at the gym is equally everyone's, and people training with PT shouldn’t be a priority! I won’t mind sharing the space with everyone; it is just how rudely she spoke!
We’re sorry to hear about your experience. This is not the level of service we aim to provide, and we appreciate your feedback. We will address this with our team to ensure that all members are treated with respect. Thank you for bringing this to our attention, and we hope your next visit will be more positive.
Positive experience: Edit: Can add a hip abductor machine. There are a lot of leg press machines. But one or two seem to be under utilised. A sitting abs machine would be an alternative for spine and maybe change the leg lift machine to one with a semi fitness ball for back padding for better lumbar support. Everything else is perfect
Hi Harry, thank you for your review. If there's anything we can do to make this as 5/5 experience, let us know! Appreciate it.
Fantastic experience: Underrated gym with great staff and the best grips and handle variety of any gym I’ve been too
Yay Ryan! Thank you for your review and for letting us be a part of your fitness journey!
Fantastic experience: Professional staff ,natural athmosfere,great athedants.
Thanks for the great review!
Fantastic experience: My gym for many years. Not too crowded. Friendly staff - actually I should get there more often!!!
Haha! Great to hear you're happy at the club. If there's anything we can do to motivate you to visit more often, don't be afraid to let us know.
Fantastic experience: PH Fitty First is a Great club, friendly team who always make you feel welcome and dedicated instructors, thank you!
Fantastic experience: Great community atmosphere. Friendly helpful staff and management that listen to their members n try 2 make improvements.
Negative experience: Bad timing they close too early and off in any holiday
Fantastic experience: This gym has got good parking area. I only came for group classes. As the studio is not huge, there were less people when I came during the day, which is exactly what I prefer. Washroom is clean and staff friendly.
Negative experience: cant slam weights ://///
Negative experience: This place keeps pranking me, you can hear people laughing and talking and then hang up! How professional!
Positive experience: 8gb
Fantastic experience: It is great to renew my membership with Pennant Hills Fitness First again! I wanted to express my gratitude and satisfaction with the exceptional service I received from the team at Pennant Hills Fitness First, particularly Graeme Bradley. Graeme's initiatives and prompt manner in resolving my request is greatly appreciated. Graeme's dedication, effort, and commitment to ensuring customer satisfaction were truly commendable. I would like to extend my appreciation to the entire team at Pennant Hills Fitness First for fostering a welcoming and supportive fitness community. I will not hesitate to recommend your gym to my friends, family, and neighbours based on the positive experience I had, thanks to Graeme and your team.
Fantastic experience: I’ve been a member for ~3 months and so far very happy with the equipment, staff and environment. Easy parking as well which helps.
Negative experience: No 24/7
Negative experience: This gym is notorious for opening late. 5:30am (Monday to Friday) means 5:30am, not some later time. 7:30am on Sunday means 7:30am. This morning (Sunday) I waited, with other clients, until 7:55 before finally leaving. Fitness First - you need to sort this out! One star for getting it right on Saturdays.
Fantastic experience: Forever mirin Az.
Negative experience: Do not join this gym, I have been trying to cancel my membership for five months, I send emails no reply, continue to go in and they use every single excuse that I can’t cancel, even though it clearly says in the fine print that I can, I said that then they tell me that all their eftpos machines are not working, they don’t except cash payment only credit card, I’m not giving my credit card details as I have been scammed, so I asked again and was told they do eftpos payments, I’ve sent emails wanting to talk to someone and never a reply , now I’m having to get the department of fair trading involved
Fantastic experience: Wasn't much of a gym person but glad I joined. The instructors for the Yoga, Body Balance and Body Pump are superb! Look forward to the sessions every time! Very happy!
Positive experience: Old equipment but staff, instructors and classes are great!
Negative experience: Signed up for 4 week trial, in the end I was told need to notify them 4 weeks in advance to cancel
Positive experience: 4 stars only because of a few different things; one opening times, two some girls stare weirdly at me. Other than that all good, staff are friendly, gym relatively clean and good equipment +music & ambiance
Negative experience: the gym is old fashioned and outdated with their cables and machines, they also continuously call people nonstop for a free trial, claiming that a “friend referred them” not professional at all
Fantastic experience: I only do spinning classes but they are great. Fabulous leaders who get the best out of you. People, friendliness and cleanliness are first rate.
Positive experience: Lots of equipment, lots of classes and friendly people.
Negative experience: Very bad yoga classes! Maybe other instructors are good.
Positive experience: It has all basic equipment and lots of cardio machines. If you are doing cardio, you will never have to wait. The equipment can be updated but it is very conveniently located and it is important for me.
Fantastic experience: Amazing gym,the people that work out they are easy going friendly and the staff members are very helpful,kind and friendly and very professional in the job,I'm happy I'm really lucky that I'm member of this gym.
Positive experience: Staffs are always friendly. Equipments are a bit old but do the job.
Fantastic experience: It was very clean and the staff were very friendly
Positive experience: Good team working at pennant hills. A well managed gym. Go try them out
Fantastic experience: A great gym been a member for a number of years and very happy
Fantastic experience: Nice
Positive experience: Older gym (minus a star there) but does the job. The staff are lovely. Good trainers as well.
Negative experience: The equipment is So old and the gym is too tired. It needs a major renovation and upgrade.
Positive experience: ive found it to be a comfortable friendly gym to be in.
Positive experience: Nice and quiet, lots of machines and the weights are was practically empty. Good time to get started on getting healthy again. Wish it was 24/7 but can't have everything.
Positive experience: Not bad
Fantastic experience: I love this club! So many good classes, with lots of different times to choose from. The staff are really friendly and helpful, they always make me feel welcome.
Negative experience: Last week on Friday morning at 5:30, noticed used tissues on the bicycle. And then mats were black not at all cleaned. Obviously cleaners don’t clean machines and it is not checked. Told to lady at the reception and she put it in the bin.. is it really safe to go to Gym, where vivid-19 virus is spreading very fast. there are many people visiting Gym and
Positive experience: A great place to train when I'm in the area but every single time Ive been here (thrice) I get pitched by one of your trainers to be a part of their Isagenix MLM / pyramid scheme. Probably won't come back.
Fantastic experience: The staff are amazing, so helpful and beyond willing to help you reach your goals!
Negative experience: very old equipment
Fantastic experience: I've been a member for 10 years and couldn't be happier. The staff are super fun and real easy going, they also have a very wide variety of trainers to help achieve your goal. Highly recommended.
Fantastic experience: Really fun community club. Friendly staff and lovely members
Negative experience: They are so irritating when it comes to cancellation of membership. I wanted to cancel my membership and provided them with my physician's statement that I am unable to continue the gym. Even then they didn't cancel it but freeze it for no apparent reason. For this freezing term i have to pay them 8 dollars fortnightly for about 6 months. And these 6 months don't even get counted in my membership term of 1 year. Now they ask me to get another statement from my doctor which says that I am unable to do the gym for minimum term that i signed in for this membership, then they will cancel it completely else as freezing period end, i had to pay them regularly or even if i still want to cancel my membership then i'll have to pay them 600 dollars. they are Like show us that you will die in this minimum term then we'll cancel your membership. they want money and nothing else. Not concerned a bit about their customer's health. Customer can't even cancel his or herr membership whenever he wants to.... That's a disgusting way of looting their customers. I wish I could give them 0 star..
Positive experience: Gym is adequate, not overly crowded with people. Equipment is ok, bit close to each other They have classes too but not as frequent, timings not very convinent Joined up with a 50 visit pass for half a year. Price is reasonable
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