
Workout Zone 24/7 Fitness Caulfield North

Information about Workout Zone 24/7 Fitness Caulfield North
Opening hours
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Our comment from FitFit Australia about Workout Zone 24/7 Fitness Caulfield North:
The Workout Zone 24/7 Fitness in Caulfield North is highly regarded as a top-notch gym in Melbourne, boasting a range of impressive features that make it a popular choice among fitness enthusiasts. Here are some highlights based on user feedback:
- Cleanliness: Consistently praised for being the cleanest gym members have ever encountered, with a strong emphasis on hygiene and regular maintenance of equipment.
- Friendly Environment: The gym fosters a welcoming atmosphere, where staff and members create a positive, non-intimidating space for workouts.
- Diverse Equipment: Featuring a variety of modern equipment, including free weights, cardio machines, and even a dedicated kickboxing area, Workout Zone caters to all fitness needs.
- Supportive Staff: Members appreciate the approachable and helpful staff who are always ready to assist with training tips and personal training sessions.
- Accessible 24/7: The gym offers convenient access around the clock, making it easy for members to fit workouts into their busy schedules.
While the majority of reviews are glowing, with many users expressing their satisfaction with the gym's atmosphere and cleanliness, there have been a few isolated complaints regarding management and policies, particularly concerning the enforcement of gym rules. However, these issues do not seem to overshadow the overall positive experience that most people have at Workout Zone.
All in all, Workout Zone 24/7 Fitness is recognized as a fantastic gym option for anyone looking to start or continue their fitness journey in a supportive and friendly environment.
Services, Machines and Guided Classes
Workout Zone 24/7 Fitness Caulfield North: Opinions
Fantastic experience: Best gym in the area! Always on top of hygiene and making sure every member is comfortable in the gym. Great vibes
Hi Maryam, thanks so much for taking the time to give us your 5 star review. We're happy to hear you're enjoying ur fun and friendly gym. Thanks again. The Workout Zone Team
Fantastic experience: I’ve been in many gyms around Melbourne but I can confidently say Workout Zone is by far the cleanest & most friendly gym I have ever walked into. It can be so confronting walking into a new gym but when you walk into Workout Zone any nerves disappear immediately due to the comfortable environment, lovely members & amazing atmosphere. I couldn’t recommend Workout Zone enough!! If you’re looking for a gym to comfortably go in, get your workout done and leave, Workout Zone is the gym to go to.
Hi Kylah, thanks for your review. Your a star
Negative experience: Disappointed!! Management attitude remains me Germany in 40th. Step out of line and you will be out no warning. A huge abusive block without introducing himself came to me during exercise and started demanding to stop it in the middle. The reason I forgot to put a towel on the current machine because I left it on the other machine. I ignore him and finish the set, and of course, I put it later on. Okay no big deal for me but I bruise his ego. I was told later HE IS THE OWNER To be honest, every 3rd person, including himself, does have a towel or it is a tiny piece. So I have been told to leave immediately. My advice is if you are free-spirited and don't need a personal trainer stay out of this place I have been going to gyms for 30 years this is absolutely crup.
This reply is to the general public that may be considering joining Workout Zone for your training needs. Many of our members had previously to this review had mentioned to staff and management that the above reviewer Sam Briskin had a grumpy and arrogant demeanour about him when was training and walking around the gym floor. Two members had mentioned he had thrown their towels off equipment when they had only been away from the equipment for 1 or 2 minutes so that he could use the equipment. He also threw P/T trainer Trevor's towel on the floor for the same reason above. Trevor explained to him that he was using the machine with a client but offered Sam to work in with him. Sam reply was rude and arrogant towards Trevor in front of his client. In the week beginning 13/05/24 I ( one of the owners ) kindly asked Sam to use his towel on his bench he answered rudely " ok but just for you " I replied not for just me, for you and all the other members as this is a requirement of the gym for cleanliness and also, so members know if equipment is being used to not. I then pointed to all the other members using their towels to demonstrate this is what everyone does here. He then arrogantly grunted and gave me a head gesture. All of the above mentioned we let slide hoping Sam would eventually get on board so members and staff could continue enjoying the space they have come to love. On Monday the 20/05/24 Sam was on a machine not using his towel again Peter ( my business partner ) bent down to practically one knee which is not an easy task as Peter is 6'3" and 65 years of age as Sam was seated. Peter asked " could you please use a towel when using the equipment ". Sam ignored him, started doing his exercises and raised his voice saying " I'll do it when I finish this set ". Pete walked away to give Sam space and time to finish his set and then organise his towel. After finishing his set Sam approached one of our P/T's Lisa to lodge a complaint and started walking up to Peter and I. Lisa was panicking thinking he was complaining about her with his aggressive attitude. I then asked him into the office to explain that he and his attitude was not a good fit for us here at Workout Zone and that I would be cancelling his membership immediately and refunding his remaining membership fees. At this stage he told me he would be dropping our google reviews rating by giving us a terrible review and taking us to VCAT as we couldn't cancel his membership like this. I explained to Sam he had 3 days remaining on his 2 week DD billing cycle = $6.81. I gave him $10 cash and said sorry your membership with us hasn't worked out well for anyone, all the best. After Sam had left the building I had several members and staff asking what had happened and all of them, approximately 7members and 3 staff members said that Sam had made them feel uneasy and felt his nature was grumpy and arrogant and that they didn't want to workout near him when he was in the gym..... Sorry this is a long winded reply but we think it's important to let future members know that our gym policy of you must have a towel and use it on your equipment is a standard gym policy in every gym and that we do adhere in our gym which the majority of members love and congratulate us for. Workout Zone is one of the neatest, cleanest and amazing friendship community minded gyms you will ever join. Please don't let this reviewer influence your decision to come in and have a look around whilst you're doing a complimentary visit . All the best The Workout Zone Team & Management
Fantastic experience: Great place to work out. No Meatheads. The perfect place to get your workout in and done. Noticed a lot of mature folks coming in too. And have one on one coaching.
Hi Mark, we're happy to hear you're enjoying your time training in our friendly environment. Thanks for taking the time to give us your 5 star review. See you around the gym soon. The Workout Zone Team
Fantastic experience: Just new here, but seems to have a vast array of equipment and Kylah made it easy to sign up.
Hi Angela, welcome to Workout Zone and thanks for your 5 star review. We hope you enjoy your time training here with us and all of our staff are friendly just like Kylah so if you need some advise just ask.
Fantastic experience: Amazing gym and facilities staff are so friendly and welcoming!
Hi Paige, it's good to know you feel welcome with our friendly environment. Staff and members are all here to have fun and help if they can. Thanks so much for taking the time to give us your review.
Fantastic experience: Great gym! Great staff! Amazing experience. Highly recommend it !
Hi Nadija, thanks for taking the time to give us your 5 star review. We're glad to hear you enjoyed your time training with us.
Fantastic experience: Fantastic gym. Staff are super friendly and helpful, the equipment is great and well cared for, and the gym is always spotless. It's not cramped like many other gyms in the area either, and the change rooms are well equipped. Love the fact it has lockers for your valuables. The gym is also very reasonably priced. Highly recommend it!
Hi Lee, thanks so much for taking the time to give us your 5 star review. We're glad to hear you've been enjoying our friendly space to workout in. Thanks again, see you around the gym floor soon. The Workout Zone Team
Fantastic experience: Really good and easy to use equipment. Gym is always super clean and everyone who goes there is really nice. Best gym in Caulfield by far!
Hi Darcy, thanks for taking the time to give us your 5 star review. We're glad you're enjoying the gym.
Fantastic experience: Nice and clean, good environment for workout
Hi Jeannie, thanks for your review. The staff spend a lot of time keeping the gym to very high standards so we're happy to hear your enjoying working out in our super clean environment. Thanks again, the Team at Workout Zone
Negative experience: Professional scammers
Hi Luca, I'm one of the owners of Workout Zone. I'm very sorry and concerned that you left a 1 star review saying that we are " professional scammers ". I have checked our data base and I can see that your not a member or have never been a member of Workout Zone our 24/7 gym. Can you please let us know why you think we are professional scammers! We offer our members a fit, healthy, fun and friendly space and environment for all our members to enjoy their training needs with no lock in contracts @ $14.95 p/w with only 30 days written notice to cancel a membership. There is never any pressure to join our gym or any pressure to stay. We value our Google reviews and really need to understand why you have been made to feel the way you feel about us. Please add more information or call me at the gym on 9509-2577 during staffed hours Monday - Thursday 10am-2,30pm & 3.30pm-8pm, Friday and Saturday 10am -2pm and hopefully we can sort this misunderstanding out. Regards Matt
Fantastic experience: Pretty happy here with everything. I can sign up for the length i want (roughly), and no annoying sales guys trying to push me into long contracts. Doesn't feel claustrophobic - things are spaced well apart.
Hi Mat, thanks for taking the time to give us your 5 star review. We're glad to hear that you've found a comfortable place to meet your training needs here with us at Workout Zone. See you around the gym floor soon.
Fantastic experience: Nice clean 24hr gym, the staff are very friendly and there are a range of PT's you can work with who specialise in different fields. Always feels safe, and you can just get in and do your sesh.
Hi Elizabeth, thank you so much for your 5 star review. We're happy to hear you've found Workout Zone to be a gym where you can feel comfortable, safe and enjoy your training in a friendly environment. Look forward to seeing you training on the gym floor soon. The Workout Zone Team.
Fantastic experience: My local gym. Always clean nice people and good vibe.
Hi Kyri, we are very lucky to have the such amazing members and also amazing staff that create such a fun and friendly environment to train in. We're glad to see and hear you're enjoying your training with us. Thanks for your 5 star review. The Workout Zone Team
Fantastic experience: Great Gym. Very comfortable and non intimidating environment. Very clean and friendly staff and fellow patrons.
Hi Brent, thanks for your 5 star review. We're glad to hear your enjoying our great space to train in. We look forward to seeing you training on the gym floor again soon.
Positive experience: Decent gym. Equipment a little older than other gyms I've been too. But good pricing and easy sign up.
Hi LC, sorry for the very late reply your review got lost somewhere but now we have received it. Thanks for taking the time to give us your review. The Workout Zone Team.
Fantastic experience: Joined recently after doing lots of research and am so happy with my decision. Really great place and not intimidating at all. Everyone is great, but a special mention to Kylah, the gym manager, she is extremely helpful, personable & knowledgeable. Her positivity is contagious. If you are thinking of joining- do it.
Hi Madre, we're glad to hear you're enjoying our friendly environment and you're feeling comfortable training with us. Thanks for your 5 star review. The Workout Zone Team
Positive experience: Been a member for last 5 years. Always clean and well maintained gym. Director Matt always friendly and helpful. Non stress environment where you can go, workout, stay fit and come back for more the next day. Thanks and Success!!
Hi Art, thanks for taking the time to give us your review. We're glad to hear you've enjoyed your training and time here with us. Continue to stay fit and healthy.
Fantastic experience: Loved this gym, spacious, clean, great equipment, nice bathrooms and helpful and friendly staff. Would highly recommend it.
Hi Olga, thanks for taking the time to leave us your great review. We're glad to hear that you've enjoyed your training sessions at Workout Zone. Thanks again
Fantastic experience: It’s small, clean and friendly. Loads of really nice personal trainers too. I almost don’t want to leave a review, because it’s our little secret
Hi Swanny, thanks for your 5 star review. And thanks for sharing your little secret.
Fantastic experience: This is the best gym that I've ever been! Every piece of equipment is top of the line and perfectly placed in the gym. The facilities are kept clean and organised on a daily basis. There's enough space to accommodate a multitude of gym members and a fun and positive atmosphere that makes you feel comfortable and productive. The staff members are friendly and welcoming and they're always eager to assist you if you need something. Even during peak times, you can always workout and use the equipment that you want. Furthermore, Trevor, one of the personal trainers who works there, helped me build a workout plan and showed me everything that I need to know in a friendly and professional manner. I highly recommend this gym if you live in or around Caulfield North! It feels good to be a member of this gym!
Hi Alexandros, thanks so much for your amazing review. We're glad to hear that you have seen and felt the fun, friendly and super clean environment we strive to maintain and improve for our members. We look forward to seeing you on the gym floor soon. Thanks again, the Workout Zone team
Fantastic experience: Great people, very clean and focused on being COVID-19 safe. Great price always a friendly welcome. All positive things to say! You can tell they pride themselves on communication and quality. And signing up was pleasant they don't harass you to join like other gyms.
Hi Lakesha, we're so happy to hear your enjoying your training with us. We strive to give our members the best experience we can provide and are continually trying to improve where we can. Thanks for taking the time to give us your 5 star rating and thoughtful review. See you in the gym again soon. The Workout Zone Team
Fantastic experience: Friendly staff, clean, spacious and good equipment
Hi Stefan, we're glad to hear your enjoying your time training with us. Thanks for taking the time to leave your 5 star review. see you around the gym soon. The Workout Zone Team
Positive experience: Clean equipment, spacious and good atmosphere for a workout!
Hi Komal, thanks for your review. We hope you enjoy your time working out with us. The Workout Zone Team.
Fantastic experience: Great local gym! Facilities are always clean and tidy and the staff never too busy to stop and help or just for a friendly chat. Highly recommend!
Hi Jack, thanks so much for taking the time to review our gym. We hope you find another gym fun and friendly near your new home. Take care, The Workout Zone team
Fantastic experience: Surprisingly good gym. Pleasantly surprised.
Hi Mark, thanks for taking the time to review our gym. We're glad to hear you have enjoyed our facility and our friendly environment. We look forward to seeing you again after the Covid-19 restrictions have been lifted. Until then stay healthy and safe. The Workout Zone team
Fantastic experience: The cleanest, newest and overall best gym I've ever been to. Staff are helpful and friendly, all the equipment is top of the line and the place just has a really great vibe. Good for having a great sesh whether you're lifting heavy weights or doing some light cardio work. Would definitely recommend having a trial session to see how nice it is.
Hi Callum, thanks so much for spending the time to give us a 5 star review. The team at Workout Zone are happy to know that not only are you getting a great workout but your enjoying the space and friendly environment that the staff and all our members help to create. Thanks again and we look forward to seeing you back in the gym after this 2nd lockdown is over. Until then stay healthy and fit.
Fantastic experience: The best gym I've ever belonged to, by far. Helpful and friendly staff, great amenities and a wide range of equipment which is well cared for and maintained. It's never really busy, even at peak times. The vibe is very welcoming and inclusive, definitely not your typical "muscle bro" gym at all. Can't recommend it enough.
Hi Lykke, thanks for your 5 star comment. We're happy to hear your enjoying our great space. Thanks, again. The Workout Zone Team
Fantastic experience: Fantastic gym to workout in, spacious and bright with extremely high ceilings not cluttered and dark like other gyms in the area. Extremely clean with beautiful bathrooms.
Hi Nadia, thanks so much for your 5 star review. All our staff and members do their very best to keep our facility clean, hygienic and friendly by always using towels on equipment and wiping down the equipment they have used with the disinfectant spray bottles and paper towels we provide in several location on the gym floor. Thanks again for your review
Fantastic experience: Clean, friendly, well equipped gym to workout...excellent and supportive trainers who really know their stuff!
Hi Kathryn, thanks so much for your review. We're glad to hear our trainers are doing the right thing by you and giving you what you need within your programming and training. See you in the gym soon.
Fantastic experience: Great gym with amazing equipment. Very clean and change rooms are beautiful. Highly recommended.
Hi Dianne, we're glad your enjoying training with us at your new home away from home. Thanks for taking the time to review us with your 5 star review. The Workout Zone Team
Fantastic experience: Great boutique gym. Very friendly and professional staff!
Hi Katarina, we appreciate your 5 star review and are very happy to hear your enjoying training in our facility. Thanks for taking the time to review us. The Team at Workout Zone
Fantastic experience: Clean and friendly staffs
Hi Robinson, thanks for your 5 star review. We're glad to hear your enjoying training in this great gym. We're also glad to hear all is going well with your new little one. We hope you get some sleep soon but being a father myself........ foooorget sleep for you and your wife it's never going to happen again.
Fantastic experience: Best gym so far in Caulfield North, i am transforming my body there... Wbu? PS: they do no contract plans.
Hi Swadeshi, thanks for your review. We're glad to hear your on your own journey to make a better you. We're also happy to hear your enjoying your journey her with us. Thanks again the Workout Zone Team
Fantastic experience: Great gym excellent trainers
Hi Max, thanks for your 5 star review. We appreciate your positive feed back and are glad your enjoying your time training here with us and your trainer Lidija. Thanks again the Workout Zone Team
Fantastic experience: I enjoy working out at Workout Zone. The gym is modern, fresh and clean, with a great selection of equipment for getting a great workout. I also recommend working with one of the trainers, they're all very knowledgeable and friendly. Infact, all the team are friendly there. It also has a nice vibe. No grunting muscle heads just down to earth people who exercise. If you're looking for a new gym in the area, give Workout Zone a go. You won't be disappointed.
Hi Cade, we're glad to hear your enjoying our friendly environment to do your workouts. Thanks for your review, see you in the gym soon. The Workout Zone Team
Positive experience: Great gym. Spotless. Plenty of space for social distancing. We are very happy there. Good people too
Thanks for your review Lynda
Fantastic experience: I was a founding member with this gym & have nothing but good things to say about it. Its super clean, a friendly & inviting environment for all to work out in. I would also recommend any of the personal trainers at Workout Zone. Keep up the great work guys. I'll miss you :)
Hey Joel, thanks for you 5 star review .We miss you and Beck too! We hope you both find a new gym up north as good as ours. We doubt it will be as clean and friendly as ours but even if it's half as good it should be an enjoyable training experience for you both. ❤️
Fantastic experience: Equipment is the latest, very clean it place, team is fantastic, and always enjoy training. 10/10
Hi Malcolm, thanks for your 5 star review. We've noticed you haven't been in the gym for a while......I guess it's time for that New Years resolution.........Let's get you back in the gym more often this year. All the best from the team at Workout Zone. Thanks again
Fantastic experience: Great gym with a friendly atmosphere. Everyone says gday and even offers advice. Always room to do what you need to with all equipment you need. A gym that puts the clients first.
Hi Luke, we're glad to to hear your enjoying your time training with us. Thanks for your time in giving us this review. The Workout Zone Team
Fantastic experience: Nice gym 27/7. No membership fees for me was ideal. Just I needed to pay the cost of device to get into everyday. Good equipment and not too busy, so I can always have my space for workout comfortable.
Hi Noelia, thanks for taking the time to review our gym. We're glad to hear your enjoying your workouts here with us. keep up the good work. The Workout Zone team
Positive experience: Great Place to Workout. Gym remains super clean throughout the day and the plus side is that its very spacious. Friendly staff gives it the edge over other places.
Hi David, we're glad to hear your enjoying training in our facility and friendly environment. We are very lucky that our staff and members want and enjoy the friendly and community vibe that we have at Workout zone. Thanks for sharing your review. The Workout Zone Team
Fantastic experience: Unfortunately I have just left this gym because I have moved out of the area, but couldn't recommend this gym enough. Anyone looking for a clean, friendly and well equipped gym this is the place to go, easily the best gym in the area.
Hi Adam, we are sorry to see you leave but very happy to hear you have enjoyed your time training with us. Thanks for your review, much appreciated. We hope you keep up your training regime in the next gym you join. The Workout Zone team.
Fantastic experience: This Gym is a joy to attend. I have been a long time gym user and is the best I have attended. What I like is the fact since its opening, the owners have maintained an excellent standard on a day to day basis in the management of the gym (cleanliness and equipment) and are truly member focussed. Great to go to a gym that also upholds the guidelines of the gym relative to its use by members. Great operation!
Hi Libby, it's great to hear your enjoying the great space that the members and staff have contributed to make Workout Zone such a friendly environment to be in. Thanks very much for your review. The Workout Zone Team
Fantastic experience: Love this gym. Have been going since it opened and trust me compared to my previous gym this one is the best place to train. The equipment is first rate and always clean. The trainers are great and personal and you never feel that you don't belong there. In fact its not a muscle gym it just feels comfortable.
Hi Michael, we're glad to hear your enjoying your time training in our amazing facility. Thanks for your review and we look forward to seeing you on the gym floor soon. The Workout Zone Team
Fantastic experience: Highly recommend Bianca for PT sessions! Shes the only trainer to date that has maintained my motivation to keep working at achieving my goals. Also very good at explaining things to me in a way I understand about what and why im doing certain exercises.
Hi Que, thanks for your review. We're glad to hear Bianca is helping you on your health and fitness journey. The Workout Zone Team
Fantastic experience: Workout Zone is a very welcoming gym that I always feel very comfortable in. The staff and the trainers are supportive and helpful. The equipment is always very clean and organised. Keep up the great work!
Hi Patrick, we're glad to hear your enjoying this friendly environment and great facility. Thanks for sharing your thoughts. The Workout Zone Team
Fantastic experience: One of the best Gym I have come across here , Nice equipment, friendly staff , Hygienic place. I definitely enjoyed my time here :)
Hi Sai, we're glad you've enjoy training in the atmosphere and space we've created here. Thanks for your review
Fantastic experience: Great to find a gym that is clean, bright, well designed and that caters for boxing/kick-boxing, weights and the dreaded treadmills & AMT's all in the one space; without feeling like you're stepping on top of people! The staff always have a smile and a hello, it never feels like you're walking into a mass-produced moving factory; Even better, if you're new to the whole gym world, they're happy to give you advice/help when you're staring at gym equipment as if it's from outer-space (guilty). Thanks to Matt and his team for making going to the gym something I actually look forward to!
Hi Shona, thanks for your great review. We're glad to hear all the hard work and effort that all of our staff put in you enjoy training in this great space. Thanks again and we look forward to seeing you sweat soon. The Workout Zone Team
Negative experience: Wasnt happy with the overall experience on my trial. Dont like it when im guilt tripped into signing with a Gym when Ive used it for 1 day! Also im living in the area for 6 months and being told they can't cater for less than 12 month membership or would need to speak with Manager to allow "such a big exception".... jesus christ, what a joke! Good Luck trying to suck new people into your gym.
Hi Adrian, I'm sorry you've had such a bad experience with a gym. I have looked through our records and there is no record of you ever attending our gym. To do a complimentary visit everyone must compete a complimentary visit form, we do not have one for you. We offer Pre-paid memberships for 3 months, 6 months and 12 months. We also offer fortnightly direct debit memberships which you only need to give 30 days notice in writing via email to cancel your membership. All our members get a reply email to confirm your last payment date and the last day that your membership will be active. In 90% of cancellations we make up to 14 days exception on the needed 30 days notice. If A member wanting to leave for any reason cancels with written notice we can usually stop the last direct debit from occurring from our third party billing company given enough time. We also don't pressure anyone to join after a complimentary workout as we believe we are the best gym around by far for many different reasons. Being the fact we don't have you on record of attending our gym perhaps you may have got us confused with another gym the area. Please feel free to call us on 9509 2577 as we hope to remedy any confusion or misunderstanding you may have about us. Regards The Workout Zone Team
Negative experience: Very disappointing.
Hi Rachel, I'm sorry you have felt the need for you and your friends to give us bad reviews as you had threatened in your email. The facts are as follows: 1/ You were notified by your bank that your account was overdrawn. 2/ You phoned our business, spoke to a staff member regarding the issue that you believed you had cancelled your membership by phone. 3/ Our staff member let you know all cancellations need 30 days notice and must be done via email at [email protected]. 4/ You then started using abusive and threatening language towards her and then told her you sent your cancellation through our website. 5/ Our staff member then asked you to email the manager with your issue as she was not in a position to give you anymore information and was quite offended and shaken up by the way you were speaking to her on the phone. 6/ After I had been informed of your situation and read your email, I replied in an email saying that we would stop all payments from today onwards waiving the 30 days written notice needed and if you could provide us with the original written cancellation we would happily refund your money as we did not have any record of receiving any contact from you either by phone or email. I also explained we have extremely good processes and systems in place so that this exact issue does not happen to any of our member. 7/ You then replied via email threatening to give us bad web reviews and informing me of how bad this would be for our business. 8/ Before I could respond to your threatening email we had received our very first bad review in the 20 months we have been open for ( we have no record of this reviewer ever being in our facility ). We then received 2 more bad reviews from you later that day. We have now received another bad review from another person we have no record of ever being in our facility. In summary I'm sorry that you had become so angry, aggressive and threatening that we could not work with you to reverse and amend you issues with us. Regards The Workout Zone Team
Negative experience: Very disappointed with the staff and gym.
Hi Rachel, I'm sorry you have felt the need for you and your friends to give us bad reviews as you had threatened in your email. The facts are as follows: 1/ You were notified by your bank that your account was overdrawn. 2/ You phoned our business, spoke to a staff member regarding the issue that you believed you had cancelled your membership by phone. 3/ Our staff member let you know all cancellations need 30 days notice and must be done via email at [email protected]. 4/ You then started using abusive and threatening language towards her and then told her you sent your cancellation through our website. 5/ Our staff member then asked you to email the manager with your issue as she was not in a position to give you anymore information and was quite offended and shaken up by the way you were speaking to her on the phone. 6/ After I had been informed of your situation and read your email, I replied in an email saying that we would stop all payments from today onwards waiving the 30 days written notice needed and if you could provide us with the original written cancellation we would happily refund your money as we did not have any record of receiving any contact from you either by phone or email. I also explained we have extremely good processes and systems in place so that this exact issue does not happen to any of our member. 7/ You then replied via email threatening to give us bad web reviews and informing me of how bad this would be for our business. 8/ Before I could respond to your threatening email we had received our very first bad review in the 20 months we have been open for ( we have no record of this reviewer ever being in our facility ). We then received 2 more bad reviews from you later that day. We have now received another bad review from another person we have no record of ever being in our facility. In summary I'm sorry that you had become so angry, aggressive and threatening that we could not work with you to reverse and amend you issues with us. Regards The Workout Zone Team
Negative experience: Really bad experience with this gym. Defiantly would not recommend.
Hi Mark, we're sorry to hear you've had a bad experience with us. We keep records of any person who chooses to do a complimentary visit with us or signs up with us. We do not have a record of you visiting us. If your experience with us is from a walk in enquiry which we do not keep a record of unless it is worth noting, bad or good. Please feel free to contact us via email [email protected] or by phone 9509 2577 so that we may have the opportunity to address and reverse your bad experience. Regards The Workout Zone Team
Fantastic experience: I have trained at approximately 6 or 7 gyms in the last 15 years and have based how positive or negative my experience has been on several common areas - price, range of equipment, clientele, staff, cleanliness and enforcement of gym rules & regulations. While most of the gyms I have trained at have displayed strengths in several of these areas, I have never trained at a gym which has strengths in all of these areas, until I joined Workout Zone. Workout Zone is a small but well equipped gym. They have an impressive array of machines and weights to suit any workout (Squat rack, power racks, Smith Machine, etc), and even have a dedicated room with multiple boxing bags if that tickles your fancy. The machines are constantly maintained and broken or faulty parts are promptly replaced - the equipment almost looks as new as it did the day that I signed up. They do not run any group classes, but offer personal training sessions, and even have a dedicated area for personal training clients. While I haven't participated in any personal training sessions, it is plain to see that the trainers are experienced and are very client-centered in their approach. The staff and members that I have encountered over the course of my membership have been friendly and approachable. Everyone is quick to offer a smile and the staff are more than happy to answer questions if you are unsure about anything. It has also been nice to note that over the course of my membership, I have yet to encounter anyone who drops their weights or leaves their machine fully stacked after using it. With regards to cleanliness, this is by far the cleanest gym I've ever worked out in, and the staff and members all contribute to maintaining a high level of cleanliness. Cleaning solution and paper towels are provided at either end of the gym, and it is pleasing to see members cleaning up the machines after they use them. There's nothing worse than jumping on a machine after you've seen someone with a dripping wet shirt get off it, and realizing that they have not been using a towel. In case the gym or equipment is still dirty, the gym is cleaned three times a day. Workout Zone is also the only gym that I have trained at that actually enforces their towel policy - if you do not have one, you will not be allowed to train. This is excellent as it encourages members to do the right thing. If you are looking for a local gym where you aren't just a number, or are dissatisfied with your current gym, I highly encourage you to check this place out. At $13.95 a week with no lock in contracts, it is hard to find a better gym in the area. You only have those extra kilos to lose! Keep up the amazing job guys!
Hi Andrew, we're very happy to hear your review and appreciative that you have posted it for others to see. We are also grateful that the culture and environment we strive to achieve is being enjoyed by yourself and others. Thanks again for the review. The Workout Zone Team
Fantastic experience: Amazing place and staff.
Hi Shawn, we're glad you've enjoyed the space and atmosphere that our staff and members have created. Thanks from the Workout Zone Team.
Fantastic experience: Amazing!
HI Hila, we're glad to have you here at Workout Zone and even happier to hear your comment. Thanks. The Workout Zone Team
Fantastic experience: Great small gym with friendly staff/personal trainers. Equipment is all fairly new and the place is kept clean and tidy. They don't run any classes but if you're after a fairly cheap, no-fuss gym then this is for you.
Hi Julian, it's great to hear your happy with the staff and your new training facility. Look forward to seeing you training in the gym. Thanks for the review. The Workout Zone Team
Fantastic experience: What you see and feel at WZ is a direct reflection of the dedication and passion the owners and staff at WZ have. The gym is versatile offering; free weights, start of the art machines and cardio equipment, a large stretching space and a boxing room filled with a variety of bags for all levels, lined with the best mats money can buy. The gym is immaculately clean, bright and spacious. The atmosphere is inviting, friendly, relaxed and social. If you are looking for a gym which has the vibe of the old school social community gym within a fresh, clean, state of the art facility WZ is the place to be.
Hi Nick, glad to see and hear your enjoying the space we've created. Thanks for your review
Fantastic experience: Work out zone offers a contemporary and friendly environment in which you can focus on your personal health and fitness goals. This boutique gym provides state of the art equipment; some of the best personal trainers in the industry, super clean bathrooms, spacious and secure lockers and well looked after equipment. Nothing is left ‘out of order’ or broken for more than 5 minutes; the staff are professional and keen to maintain their premium position in the Caulfield area. There is always parking available either out the front or in the side street and the music selection is always upbeat plus there are at least 4 TV channels to choose from. I’ve never had to wait for a cardio machine as there are plenty to choose from and the vibe in the gym is friendly, positive and upbeat. Its hands down the best gym in the Caulfield area and I highly recommend it to anyone looking for a modern, clean and friendly workout environment.
Hi Lisa, we're glad to hear your enjoying the environment we've created for our members to workout in. Thanks for taking the time to review us.
Fantastic experience: Love this place! You will not find a more friendly, knowledgable, genuine, helpful, happy team of trainers and they all specialise in different areas of fitness. The members are really great too, always smiling and happy. l love that the gym and bathrooms are always tidy and very clean. Workout Zone is your perfect place to get healthy and fit! Love my gym family.
Hi G, thanks so much for your review. Yes we are genuine in our caring for all our members and we genuinely want the best for them. Having said that we would like to see you in here more often ( consistently )!!! Thanks again an see you soon
Fantastic experience: Workout Zone being open 24/7 provides the perfect place to train whenever I find the time. It's the cleanest gym I've ever been a member of and has quality up to date equipment which is fixed instantly if ever out of order. It's extremely well laid out, spacious and flows well from cardio into weight machines positioned according to muscle group, into free weights. There's even more than one squat rack hallelujah!! I love that there's a kickboxing area, so unique to this gym and can tell it's a passion of the owner. Speaking of, it's the trainers of the gym that really make it 5 star. WZ has become a home away from home for me and I've been welcomed with open arms by the staff. So easy to talk to and laugh with, providing emotional support as well as training tips - perfect for those of us who've experienced that fitness is not only a physical struggle - all of the staff have taken time to work with me on my form and technique even though I'm not training with them - not often a personal trainer helps if they're not getting something from it and it's so refreshing to see. You can really tell when you enter the gym that they take pride in what they do and what they stand for, and they are so engaging it encourages you to come back for more. My weightloss journey has been a bit up and down, but since I joined this gym I've been totally on track and constantly motivated by the staff and other members to strive for my goals. I'm happy I was intrigued by the decor my first day in Caulfield, not to mention the extremely affordable membership. Would recommend 100%!
Hi Jen, it's great to hear the staff have helped make Workout Zone a home away from home for you. Your completely correct in saying we take pride in engaging and encouraging our members. We're trying and achieving a sense of community within our walls. Keep training hard, cause hard work pays off and thanks for taking the time to share your thoughts with your review.
Fantastic experience: I first signed up to this gym about 1 month since it was opened. the staff has been nothing but friendly.. they are very approachable bunch of people and any questions you ask about weight lost they will not force you into a session. They are not about the $$$ like all the other gyms and turning over revenue, they are all about the people. Meanwhile all the members that join seem to be very happy to help each other out. This is definitely a Gym you want to join. you'll learn how to lose weight meanwhile make some friends on the way. The most friendly guy u'll see at the gym is that Asian bloke with the tatt on his arm.. his a top bloke and is very approachable =P anyway well done guys for opening up not only a beautiful gym but creating a wonderful environment for all members to appreciate
Hi Burnie, we're glad to hear your thoughts on our gym match what we're always trying to achieve. P.s I think I know who that asian guy with the tatt on his arm is......oh yes it's you, are looking for a job . Thanks for your review
Fantastic experience: WZ has been an overall best experience for me. I enjoy myself at WZ because the equipment, ambiance and the staff are quite decent and I am very much impressed with the quality and proficiency of the trainers. They interact with us in a friendly manner which makes us comfortable The gym has the best infrastructure with the best n latest fitness equipments. It is spacious ; this avoids crowding and queues for equipment. The changing room has lockers and it is always neat and clean and they have support staff who takes care of the hygiene and cleanliness of the shower room and toilets. The trainers design a workout program customized to individual needs and personality. Every person can maintain a record for his/her improvement and it is well organized. I am very much impressed with my trainer Lidija Clemens, who has been exceptionally good at designing my workout and motivating me to achieve the fitness level I desire. The best part of WZ-- it runs 24/7 with provided tags with reasonable rates. If you are looking for a positive transformation, I will surely recommend WZ.
Hi Amareswari, we're so happy to hear your enjoying our gym for all the reasons you mentioned. Thank you for your detailed review.
Fantastic experience: I work nearby and watched for months as Workout Zone was constructed and fitted out hoping it would be the sort of place that would entice me back to the gym after many years on the sideline. I was not disappointed. The equipment is first class. It is extremely spacious and clean. Most importantly, the staff are friendly and always willing to assist you with your weight loss / muscle gain goals. I highly recommend.
Hi Adam, I'm glad our gym is exactly what you needed to get you back into training and looking after yourself again. It really is important to look after yourself especially when you have a young family like you do. Keep up the good work and consistency in the gym. Thanks for your review.
Fantastic experience: Simply one of the best gyms around. The concept of having a kickboxing arena is unique and worth all my bucks. Warning: Be prepared to take your towels all the time or Lord Matt will tell you to back home and bring it
Hi Sami, thanks for your review and I'm happy to hear you'll never forget your towel again as we keep this gym cleaner and more hygienic than any other gym around. Also glad to hear your enjoying training with us.
Fantastic experience: This gym is world class. Great equipment (and plenty of it), great space with natural light, great bathroom facilities and awesome, friendly staff.
Hi Troy, we're glad to hear your enjoying our space to workout in and thanks for your review.
Fantastic experience: What I love about WZ is the staff and other members. Its so good to be in a gym with a group of people who share common goals and respect for the other members. If you are fed up with the droppers, grunters and strutters at your current gym, like I was and love to workout and get rid of the workday stress then this is the place for you. There is a great range of the latest equipment and machines, and a friendly group of trainers that are happy to chat and help out.
Hi Simon, we're glad you can feel the environment we are always striving to achieve and maintain for our members to enjoy. Nice review, thank you
Fantastic experience: This gym is amazing! You couldn't ask for anything better. The trainers are nice, friendly and will always help you with different exercises when you need it. The gym is spotless and a great vibe to work out in.
Hi Ryan, your the first of the Prince family to review us. Good to see you leading the charge and glad your enjoying the gym
Fantastic experience: They have cutting-edge machines with a constantly clean environment combined with the cheapest price around and convenience of 24/7 tags. What more could I want?! I'm getting into shape very quickly now.
Hi Jeremy, glad to hear your getting into the shape you want. Consistencies the key, keep up the good work and thanks for your review
Fantastic experience: Great new gym, offers everything you will need for someone that wants to use the gym whenever they want. All new equipment and place is always clean.
Hi Edward, thanks for taking the time to review us.
Fantastic experience: Great community feeling. Staff always warm and friendly, and very approachable. They make time to approach you to say hi, and to check if you need assistance. I would highly recommend this gym to a wide range of people of all ages and abilities. Whether you are getting your fitness back, muscle training or setting yourself a milestone, Workout Zone is right for you.
Hi Ryan, nice review. Thank you
Fantastic experience: Best space I've ever trained in. 25 year's of working out.
Short and sweet, thanks for the review, much appretiated
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