Plus Fitness 24/7 Northmead

Positive experience: Clean gym. Almost empty when I went except 2 or 3 people. Equipment works and the treadmill I used was functional and heart rate sensors were intact. The equipment is outdated and could use a refresh. Toilets were clean.

Positive experience: The equipments are old.

Fantastic experience: Friendly staff, Friendly members. Great gym.

Fantastic experience: I found Ash to be helpful and courteous today whilst training at the gym.

Negative experience: The worst experience at this gym. Absolutely useless. No one is ever there to answer the phone, even in staffed hours. The only reason i joined was because of the classes and the creche. Both have extremely limited times, and no way of knowing what times they are actually there. 3 times i have been and classes have been cancelled with no notice and the creche is closed!! All at different times and days too. Website is totally out of date. Gym equipment is old and gross. The bathrooms and 1 shower are disgusting. I have seen cleaner facilities in a highway servo. I will be cancelling immediately. Dont waste your time or money, go elsewhere. They are cheap but you get what you pay for i guess.

Positive experience: Decent gym for anyone that isn't training to become Mr Universe. Good size and decent facilities. Some equipment is dated, but you won't be lacking for too much. Staff are very friendly and considerate of members

Fantastic experience: I had the best experience at Plus Fitness Northmead. The customer service was amazing and it had fantastic quality equipment. Highly recommend.

Fantastic experience: Great gym friendly staff feels more like a family then a gym would recommend to anyone in the area for sure special mention to ash from the staff always bubbly an very professional

Fantastic experience: Good gym

Fantastic experience: Very friendly staff and very convenient gym. Has equipment for every type of exercise

Positive experience: My first time experience going to a gym and have no regrets absolutely joining here. Great ambience and very friendly and professional staff who are ready to help anytime.

Fantastic experience: Amazing gym!

Fantastic experience: Customer service was amazing! Love working out here big thank you to jade for always brightening up the place

Fantastic experience: The staff at plus northmead are amazing, they genuinely create a great environment that makes going to the gym a nicer place

Negative experience: I have been a dedicated and loyal member of Plus Fitness since its inception, having joined the gym when it first opened its doors to compete with other fitness centers like Anytime Fitness. However, my recent experience with the gym has left me incredibly dissatisfied, primarily due to the exorbitant rate increase. The recent rate hike, which now brings the membership fee to $20.95, is nothing short of unbelievable. This substantial increase is particularly disheartening when considering the outdated and aging facilities offered by Plus Fitness. As a long-term member, I expected more reasonable pricing, especially given the current market trends. Comparing Plus Fitness to its competitors only intensifies my disappointment. Other fitness centers like First Fitness and Virgin Active offer comprehensive packages at a rate of $25 per week, inclusive of additional amenities such as pools, saunas, and classes. Even Crunch, a well-known budget-friendly gym, provides services at a mere $7.95 per week, including classes. Paying $20.95 per week as a long-term member at Plus Fitness seems ludicrous when one considers the lack of added benefits. The gym fails to provide classes or pool access, making the recent rate increase appear unjustifiably high. In an era where various fitness centers are offering more for less, Plus Fitness's decision to charge such a premium for basic gym equipment is perplexing and disappointing. As a loyal customer who has supported Plus Fitness since its inception, I expected fair pricing and competitive rates. Unfortunately, the recent rate increase has left me questioning the value of my membership. I urge Plus Fitness to reconsider their pricing strategy and offer a more competitive and reasonable fee that aligns with the current market standards.

Negative experience: Gym instruments are very old, were corrosive and quite few of them were broken, plus entry and exit is not convenient make sense why it is always empty.

Fantastic experience: Nice people, good solid equipment.

Fantastic experience: Love training here. Great atmosphere, very clean with friendly staff.

Negative experience: The bathroom/toiler situation at this gym is horrible. The toilet area is usually dirty. The gym is quiet big and accommodates alot of people which does not match size of the toilet/bathroom Just horrid experience everytime

Positive experience: Small plus fitness but if you go at the right time you should be fine. Very large studio there for classes and there is plenty of parking. Squash courts and pool next door as well.

Positive experience: This is a decent gym with free group classes almost everyday. But the machines are really old and rusty. They only have one straight bench press. Not many benches at all.

Positive experience: Equipments bit old and rusty, some machines could be replaced

Positive experience: Not too bad...

Fantastic experience: Crystal from plus fitness was so wonderful and helpful to deal with. She has the sweetest personality and creates a lovely vibe! hope to bump into her often.

Positive experience: Tiny change rooms. Ancient weights machines and a sound system with blown speakers.

Negative experience: My wife is in hospital and is just out of intensive care. She called your Northmead Gym today to ask for a two week pause on her monthly payments. We have been members for many years. The lady she spoke to said she would have to come in to sign a form to do this. If this is your policy, I suggest that you change it.

Negative experience: Masks are mandated for gyms in NSW but this gym doesn’t seem to enforce that rule.

Negative experience: Very old equipment, dust is everywhere, no obligation to use towels, toilets are always filthy. It is totally wasting money, during your training there is no one to instruct you. Trainers in group classes do not care about proper warm up and cool down, they cause injuries with lack of knowledge. Manager is so rude and not helpful.

Fantastic experience: Nice and fresh setup

Fantastic experience: Fantastic gym, great facilities, multiple workout room, fitness classes includes

Positive experience: Run down building, didn’t feel nice here

Fantastic experience: Clean, great equipment and friendly staff

Fantastic experience: Yoga extremely good

Negative experience: Would leave 0 stars if possible. Similar experience to the negative reviews here, the no lockin contract is not valid if they will refuse to accept your cancellation and continue to charge as well as threatening debt collectors. Worst customer 'service' would never consider any outlet under this brand again.

Fantastic experience: A really nice gym with amazing staff and personal trainers. Going down to the lower area is my favourite with more privacy but the gym overall is excellent

Negative experience: Very unfriendly customer service with some problems of contact issues. I quit. Toilet and shower booth were terrible

Negative experience: Tried to cancel my membership during Covid. Although they received both my requests they then complained that they didn't have the staff to process my cancellation. That's OK cancel and refund me now. Oh we cant refund that is not our policy. OK please show me your policy, yep still waiting. Three other Plus Fitnesses said they were told to do the complete opposite. So no lock in contract just we will make it bloody hard to quit. Would leave zero stars but that is not possible

Positive experience: A nice gym, but would of liked more classes and perhaps a deal with the pool down stairs also. It would be much more lucrative if the gym and pool had a combination membership!

Positive experience: One of the few Plus that has lots of classes for free. The gym itself is quite small and can feel cramped when busy but the studio and variety of classes makes up for it. Friendly staff.

Fantastic experience: Love this gym, employees are wonderful and always up to help with any questions. (Toilets though need more ventilation)

Fantastic experience: Love it! Their classes are amazing!

Negative experience: I had some problems with the contract. The manager couldn't help me, and got rude on the phone. The Musik in the gym was always too loud and not even a changing genre.

Negative experience: Getting the contract cancelled was just a mess and suddenly my door card was cancelled even tho that it should still be working during the period bevor cancelling the contract. At least the classes were awsome thanks to Lizzy, she's just the best trainer!

Fantastic experience: Great plus fitness gym! In an odd location off Windsor Road. The carpark is in a driveway off Windamere road. The equipment is new and there is a large room dedicated for classes with a full timetable. Would be even better with more elliptical machined and dedicated squat rack

Positive experience: Its just "ok" half the time the music is too loud, the fans don't work and half the pins for the weight machines are lost or stolen so you can't select a weight. Other than that, good choice of classes, equipment and its decent for cost.

Negative experience: Not impressed! The weighlifting equipment is old and scarce- spent more times lookig for weights than working out, ended up using wrong weight. Two barbells (!) were missing as per the staff. The cage was way too small - kept hitting it with barbell. I have been to a lot of plus fitness gyms, big and small, will not be coming back to this one.

Negative experience: Very unprofessional receptionist. I went ther last week to join the gym. Receptionist saw me standing there, but still remained on the phone. Since then, I have been trying to get in contact with them on phone. But it always go on answering machine and I left message but never got contacted from anyone.

Negative experience: This place is being run into the ground. At least five broken machines, machines not assembled properly and new machines actually second hand from another location. Additionally there’s dumbbells that are in poor repair and have been for over eight months with n attempt made to either replace or repair. The floors are filthy and look like they haven’t seen a mop in months. Do yourself a favour and go elsewhere as it’s obvious that the current owner doesn’t care about the business or their customers.

Fantastic experience: Needs a vending machine and needs to be 24 hours.

Fantastic experience: Great gym with a great atmosphere

Positive experience: A good gym for basic work outs and a few good group classes. The facilities are quite old and basic, and when there is heavy rain the roof leaks in the class room and in the stairway - which are definite hazards! This will often go on for weeks if rain persists. The bathrooms are not great either and only one shower. That said, fees are fairly cheap & no lock in contract, so you get what you pay for. I've been happy enough going here most of the time.

Fantastic experience: Great gym! The classes are fabulous. The instructors are so experienced and are really motivating :D

Fantastic experience: Saturday morning fantastic gym to train in, machines are not the latest but functional and meet my needs. 5 stars.. ⭐⭐⭐⭐⭐

Positive experience: Medium sized gym above the swim centre. Friendly staff, some classes and a relaxed atmosphere. Parking on site.

Positive experience: Good price and nice club with lots of different sections. Easy parking and clean facilities.

Fantastic experience: So many instructor led classes, free child minding and such a great friendly atmosphere amongst the members!

Fantastic experience: Gym has great space, quality equipment, friendly staff and the best range of group classes. It is by far my favourite plus fitness gym.

Fantastic experience: Great gym! Love the group fitness classes, there are so many to choose from. The staff a great, always wanting to lend a helping hand with anything you ask. I would highly recommend paying them a visit!

Negative experience: They are ok - but less then average in my opinion. I was a member here for a few years over a couple of different brandings (they changed name or got bought out). they are a good price, and Cameron there (a PT) was AWESOME! (but im not rating him) the Gym does not include the pool below the gym (which is a shame) and when I had a car accident and put my account on hold temporary, they were fine with it. However, when i wanted to cancel my membership a sometime later as i was still recovering (i had a head-on car accident) they were impossible to deal with. They insisted that i visit them personally to cancel my membership, even though i could not drive and was not mobile (doctors orders). It got so bad in the end i explained that i had sent them multiple instructions in writing to cancel my membership, and if they continued to deduct my account, that i would get my solicitor involved. After which, they accepted my remote cancelation

Positive experience: Good facilities and friendly staff

Positive experience: It's ok. Pretty decent facilities. Nice staff.

Negative experience: Nice gym but falsely advertised as 24-7 which it is not. You can not go after 11pm as the alarms all start going off.

Positive experience: Great place,