Anytime Fitness Bass Hill

Negative experience: Cool story bro

Fantastic experience: Thank you to the always friendly and accommodating Shareena and team at ATBH for the great space and badass playlist. You’re helping me build and love the momentum!

Fantastic experience: My favourite place to close my day after work! Fantastic atmosphere clean everyday and excellent service!

Fantastic experience: Best gym ever!! Best vibes, great atmosphere, if you’re new and looking for a gym, can’t go wrong over at this gym. Friendly and professional. Come to this gym and be yourself see you guys there

Fantastic experience: I've been a loyal member of Anytime Fitness Bass Hill for nearly two years, and I continue to be impressed by the exceptional customer service provided by the staff. From the moment I walk in, I'm greeted with a warm welcome and genuine enthusiasm from the team. Whether it's answering my questions, assisting with equipment, or providing workout tips, they go above and beyond to ensure I have a positive experience every time I visit. The staff's dedication to creating a friendly and supportive environment truly sets Anytime Fitness Bass Hill apart. I look forward to my next visit as always thanks to the friendly staff

Negative experience: Hi The gym so small not clean not enough machines very messy They let you sign contracts and if you have injury they keeping charge you even you gonna given them referral they not gonna trust you I don’t recommend anyone to use this gym

Negative experience: Careless staff, they come and go. Since Covid the management and staff came and went like the wind. It matters because Ieft. It matters because they up the price on me and I was a foundation member of over 7 years who was promised eternal price capped. Wouldn't mind if it went up a little but it honestly doubled and I joined a top Gym for the same money. Bass Hill is lacking in atmosphere, mood, equipment, hygiene, customer service and mostly space! It's,too small and parking is a mission especially during special events like Ramadan, Easter etc when the shopping centre gets,bottle necked going in or going out, you're stuck for who knows how long and you came in for was a quick session before work and now you're late. Used to be an,awesome Gym when it was downstairs, staff were awesome, lots,of room and,space and equipment, happy mood, can play music or change it, alter the volume, super clean toilets and floor most of the time, go see it now..Toilet doors don't lock, toilet flush button wrecked for months, taps leaking and blocked drains for months, no one listens to complaints or feedback. Go anywhere else, it's better for your pocket and health. I'm paying 107 AUD per month at Today Fitness, google it and see how awesome THAT place is, no comparison. Even World Gym isn't far off in price. Bass Hill was charging me 120 AUD per month and rising. I was capped at 60 per month as a foundation member. And you know what, when I asked to reason woth the halfwits, they had an attitude and told me to basically go get..if they asked me nicely, I may have been loyal and stupid and stayed. Even though I wasn't happy. Loyalty was,for me everything. Can you believe those unprofessional and untrained careless staff. I brought them several members during my time..Never a thanks and goodbye, it was ' if you don't like it, good luck finding a cheaper place mate ' hahahaha ..well I found many...Adios ! Stay away.

Negative experience: If you like a messy gym that plays awful music really loudly then this is the place for you. No standards here.

Negative experience: It's not my favorite place….not the place where should I feel in energy time!

Negative experience: I've been to most anytime fitness gyms in the area of a 10km radius. Anytime BASS HILL is BY FAR THE WORST No one puts their weights back. When asked, people just give you attitude. There's weights everywhere. People don't wipe their machines and don't use a towel. Staff Decent, people who go there are TERRIBLE

Positive experience: No parking after 1030pm. Also, there should be more toilets.

Negative experience: Used a bike there is no straps for weeks now and to small no staff to ask questions I saw a member did not know how to use the equipment no pt if you want to contact someone that is how to lose members

Negative experience: I was with anytime fitness for 12 years, always paid on time, no dramas. I wasn’t training for 2 years so I decided to cancel my membership. I wanted to rejoin recently and called up, the lady did not care about helping me rejoin, it’s almost as if she enjoys turning people away, or that they have enough members so they don’t care. The best I was offered was $105 a month. I went to plus fitness and signed up for $67 a month, and the people were actually nice and seemed to value you joining their gym. Anytime fitness bass hill is horrible, don’t waste your time with them.

Negative experience: The most unorganised and dishonest gym in Sydney. They have just increased by 100% from $54/month to $100/month my membership fee without letting me know in advance.

Negative experience: I joined Anytime Bass Hill for 6 months, and I'd definitely say there are better options around. Weights were never put back, most members don't come with a towel, it's gets pretty hot inside and it's just an untidy gym space. Over the 6 months I was signed up, I went to anytime around 6-7 times and ended up signing up at another gym before my agreement finished. I hope this gym makes significant changes to be the gym it used to be when it was downstairs in the plaza.

Fantastic experience: Haven’t been to this gym in a long while, but was met by the new gym manager Sharina (if I’ve spelt it correctly.) If you’re having a bad day, she’s sure to change your mood to pure positivity. Great experience for the first time back! She must be related to Maui cause she made us feel welcome. Cheers Sharina.

Negative experience: Bad customer service

Fantastic experience: Loving it

Negative experience: Poorly managed staff never around weights never racked AC never works and to small with not enough equipment

Positive experience: There isn't anywhere to charge your phone

Negative experience: Bad customer service. Changed from Fairfield to here it’s shocking. Nobody picks up the weights. The customers intimidate you off your sets. Don’t bother join plus fitness instead

Negative experience: Very bad team

Fantastic experience: Great local gym, friendly and accommodating staff and great classes.

Positive experience: This gym is a total shambles but it’s close by the hotel I have to stay at when I come to Sydney for work so it’s convenient. The people inside seem to keep to themselves but some are a bit angry looking. It’s got a reasonable amount of equipment but the weights lack organisation and they don’t have the full stack of weights on their machines and have replaced them with a funky spring presumably to stop their members from smashing the weights down. Externally the car park is a bit scary. A lady who appeared impaired by something nearly ran over me when I was leaving one time. That’s not the gyms fault though.

Negative experience: Join if you love a dirty gym and broken equipment. What can I say, when the staff need to leave 5 star reviews it really tells you everything you know about this place.

Fantastic experience: New member here - great gym - heaps of equipment and machines to use - gym is clean and tidy throughout the day - the staff are welcoming and approachable

Negative experience: In terms of gym etiquette, this is the worst anytime gym I've visited. Especially during the peak night periods. You'll spend half your session looking for weights. It's not so bad if you go during the afternoon or weekend. The locker area is a constant mess of drink bottles and unclaimed towels.

Fantastic experience: Really nice gym, great environment and staff especially Catherine!

Negative experience: This is a grubby gym. Weights are all over the place, syringe bin is overflowing for customers to see, toilets are not cleaned. Equipment is broken, still usable but broken. The music is blaring that your ears hurt. I only come to this place if I really have to when I'm travelling from interstate, otherwise I would not come here :(

Positive experience: It’s a nice gym and good environment but this gym significantly lacks gym etiquette. There are plates and dumbbell scattered on the floor. If they are not on the floor they are not in their kg area where they are supposed to be at. I literally have to find weights all over the gym.

Fantastic experience: Hands down the cleanest & meanest 24/7 gym in the area wallah. Has all the equipments, machines & free weights you’ll never need. #BankstownBoys #MakeSomeNoise #2200

Fantastic experience: Been training here for a couple years now and wow! Such a good vibe and friendly staff. Always cleaning the gym, chatting to members and playing good music. Good equipment. Super convenient being in the shopping centre too ☺️

Negative experience: Can we have no stars for this gym? This is the worst gym in Australia. I would never recommend it to anyone! Save your money and go somewhere else. I have never attended the gym but had unfortunately signed a one year contract that I had asked to be cancelled for maybe 50 times but I was forced to stay in the contract! Not only that, but also renewed without my consent. The communication here is the worst, the manager is rude and no one listens.

Negative experience: I don't know why Anytime Fitness continually advertise on the radio. I sent an email enquiry via their website last week and have had no reply. Obviously they aren't interested in getting new members. Having now read the other reviews I wouldn't be interested in joining anymore.

Fantastic experience: Friendly staff and a wide range of equipment.

Negative experience: Rude staff especially the girl or manager whatever. Water also leaks from the ceiling.

Positive experience: Not anytime since the lockdown besides that not a bad gym. Only thing I've noticed is women on weighs machine take forever most of the time spent on there phone and some of the men too. Be nice if there could be something done about these inconsiderate people.

Negative experience: Never been inside

Fantastic experience: Clean and tidy, great day staff

Fantastic experience: Clean gym, nice and professional staff and awesome atmosphere!

Fantastic experience: A great gym and amazing staff!

Negative experience: Instead of the staff making tiktoks all day, maybe they should mop up the leaks from the roof all over the gym. Puddles everywhere and the gym smells. The staff look like they can’t be bothered and just let the floor and equipment get wet from the leaky roof. Pretty poor experience for paying members, and unsafe overall. Not sure what their purpose is at the gym. Standards are pretty low here. Feel sorry for the cleaners in the evening who bend over backwards to clean up the mess.

Fantastic experience: Perfect

Positive experience: Worked out on weight machines and cross trainer and premises are clean

Negative experience: Shocking service on the phone.

Fantastic experience: I love this gym

Negative experience: After a long anticipated wait for the re-opening of Bass Hill ATF, I can't comprehend why you even bothered to move locations to then downgrade your set up. Lacks adequate equipment and space... a complete let down and it is a shame, but I will definitely be heading to a different ATF from now on.

Negative experience: They didn’t even bother to update the status on google as closed, It is CLOSED

Fantastic experience: My husband and I have been a member of Move Fitness for over a 1 year now. We loved it. There are lots of parking space, high quality fitouts, never over crowded and staffs are super friendly, especially David who always come to say hello and get to know you. We are very happy that we joined and I recommended other to try out.

Negative experience: SAVE YOUR MONEY!! The smell is so horrible at this gym and staff are so rude. Go and train in a park or at the beach. STAY AWAY FROM THIS GYM!!

Negative experience: Note the very similar experiences other people had regarding membership cancellations, they all tell the same story. The gym itself is OK, but if you want to cancel you're made to call them at THEIR convenient times. I attempted to call before the next payment cycle but they didn't pick up on the many occasions I tried, putting me over the date and charging me. The very unhelpful finance girl quoted that she tried to call me numerous times too (to her credit she did), but absolutely discarded my own efforts to calling numerous times over a few days to do the same, saying "she's got her job to do too". Might I just point out you're evidently doing a terrible job at it. The gym managers themselves like taking sides on issues, often tightening rules when they feel like but that's nowhere near as offensive as the experience I had with trying to cancel the membership.

Negative experience: Staff is very rude. Don’t join if you ever have to cancel membership ..

Negative experience: Definitely would not recommend. Payments are still being made even after membership has been cancelled.

Negative experience: What can I say check it out for yourself

Negative experience: TERRIBLE GYM TO GO IN AUSTRALIA FROM MY EXPERINCES. The size and location of the gym are tiny and all the equipments are old and do not function properly, I would never recommend it to anyone who is seeking health, the agreement between customer and gym is the worst agreement I have ever seen in my entire life. From my own personal experience, I had 12 months agreement and then they automatically renew it and force me to pay while I have no longer member of this gym. I DO NOT RECOMMEND IT TO ANYONE, AND IT IS THE WORST PLACE TO WASTE YOUR MONEY.

Negative experience: Million dollar company and not one skipping rope at the gym. Plus it gets so hot inside the fans are off, I wonder why people are complaining of a smell it's not from people it's from the dirty and unhygienic bathrooms. It's pretty offensive to put up signs saying for clients to use deodorant. Think you need to hire a cleaner to clean those bathrooms I think that's where the terrible smell is coming from.

Negative experience: Good enough equipment but this gym always smells very bad compared to other gyms. You can smell it before you even walk in. The tvs on the treadmills don't always work properly sometimes you can't change the channel.

Negative experience: Misleading information. Greedy manager. Be extra careful when signing up here.

Positive experience: Good gym, quite busy around 5-8pm.

Negative experience: Small gym with expected equipment. Cleanliness could be improved especially in the bathrooms. Service is poor recently tried to cancel membership and this was met with delays and excuses and once my membership was finally cancelled I was overcharged. They admitted it was a mistake but would not take ownership of the error referring me on to another company where I would have to contact them to resolve the issue myself. I have friends and family which experienced the same difficulty in cancelling their membership.

Fantastic experience: Great gym with great facilities and machines. Dumbells go up to 60kg which is awesome. Great music compared to Fitness First. Cardio machines have internet access to Youtube. The size of the gym is abit small and can get quite packed during peak hours. Overall great gym.