Anytime Fitness

Fantastic experience: Fantastic gym. Great equipment. Awesome environment and the manager, Nick, is an absolute legend

Fantastic experience: Best 24h gyms around, always clean, tidy and up to date equipment.

Positive experience: Poor ventilation in second floor Staff says no wifi is provided even thou there is AF wifi available. Then says its because of franchise. Been to 10+ AF gyms and majority will provide free wifi while the rest get their wifi from next door shops. I will be reconsidering whether I should renew my AF membership since service is inconsistent and, at times, rude.

Negative experience: Decent enough gym. Generally quite clean. Reason for the 2 star is because they refuse to acknowledge you when you wish to cancel your membership. 3 emails and 15 days later, I still haven’t heard from them. Had to get my bank involved to stop their payments.

Fantastic experience: Very happy with Heidelberg Fitness Heidelberg. No influencers filming. Staff are friendly, and gym members are all kind and respectful. Plenty of change rooms and decent space. New Reno’s improved space and decent equipment. Good works guys

Positive experience: Good gym but bathrooms very, very dirty on the weekend and no soap or toilet paper? Not good

Fantastic experience: Always clean and good equipment

Positive experience: A bit small but has all the basic stuff and is a pretty active gym.

Fantastic experience: Best thing is anytime

Fantastic experience: An extensively equipped, clean and convenient local gym. Recommended!

Positive experience: Very friendly staff and a clean environment. I haven't spent enough time there to write an in-depth review but my experience so far has been great. Would recommend if anyone is thinking about joining a gym.

Fantastic experience: Great gym, good team, lovely people. Highly recommend. Go in and check it out as it is clean and has a good variety of equipment.

Fantastic experience: Great club, great atmosphere. Nick the manager was very helpful.

Fantastic experience: I have not used a gym in over 50 years. They have been very helpful and supportive to someone who was at essentially a pre-school level of skills in gym usage!

Fantastic experience: Value for money

Negative experience: Not the best anytime fitness I’ve been to but it does the job. Not ideal in the upstairs area as it’s like a sauna up there.

Positive experience: Good gym all round. Huge advantage with opening hours and network-membership. Everything you'd need to exercise in a way that suits. Good vibe and range of people at differnt stages of fitness journey. Could be cleaner.

Positive experience: Easily accessible after hours

Negative experience: I made an appointment with Anytime Fitness Heidelberg. They kept spamming me with "special offer" text messages multiple times a day and several reminders regarding my upcoming appointment. Why do I need three text messages about the same "special offer" in the space of one minute? Anyway, I get to the gym at 3pm, ready for my appointment. No one is around. I waited outside for 10 minutes. No one insight. A gym member decided to let me in, which is nice but against policy. Then I walked over to the manager's office to find it completely empty. I then decided to walk around the gym hoping to find an employee, I couldn't find anyone but a whole bunch of gym guys staring at me, which made me feel pretty uncomfortable. After that, I decided to head back over to the office and gave them a call. Guess what, no answer... It's been 35 minutes now and it didn't look like anyone was going to show. The next day, one of the employees left me a voicemail which basically said "we are currently understaffed and didn't have anyone available for your appointment." I understand that a lot of businesses at the moment are having staffing issues but why would you let me book an appointment on a day no one is rostered on? There was no heads up or any kind of communication, if you had just sent me a text one hour earlier I would've understood. I guess the two reminder messages I got the day before should've been for you guys. I didn't even bother to reschedule because the samething would've happened again. Thanks for leaving me out to dry. I will be going to Snap Fitness from now on.

Fantastic experience: Always a good session! Great environment, people and equipment! Thanks Team!

Negative experience: The worst anytime I’ve ever been too, it’s absolutely disgusting and extremely messy.

Positive experience: Equipment is pretty solid, unfortunately quite crowded most times you'd want to go

Fantastic experience: Great facilities and friendly staff

Fantastic experience: Great gym with an even better community. I enjoy training there when I’m in the area.

Fantastic experience: This gym has Great staff, equipment and it’s really clean!

Fantastic experience: Great club to train at

Fantastic experience: Great staff, clean and friendly gym!

Fantastic experience: Great gym with all the equipment I need

Fantastic experience: love this gym ! , perfect layout for a gym with a wide variety of equipment

Negative experience: Kept getting charged significantly after contract expiry.

Negative experience: After ending my membership and confirming with payment, I have continued to be charged for 4 months, staff seemingly have no idea why! I can't believe such a basic and important task can't be done correctly and it seems I'm not the only one.

Positive experience: I love this gym! Great relaxed atmosphere. Not too busy. Staff are helpful. Good vibes. Only gripe would be that the after hours door never works for my fob! Apart from that it's my favourite gym in Melbourne to work out!

Negative experience: Very slow to cancel your membership when you request.

Positive experience: Good gym overall. Best to pay upfront, as the direct-debt company they use are very difficult

Fantastic experience: Have been a member for almost ten (10) years. It is so convenient for myself and my husband .... as it reads .. ANYTIME!! No excuses (apart from covid) All year round, comfortable conditions, plenty of equipment and friendly group. Help is always at hand thanks to terrific staff. Thanks to John and now Blake. Good Luck guys .. M

Fantastic experience: great

Negative experience: Lost my job with the pandemic,trying to cancel my membership with this guys after 1 year and l have been told that actually l have a 1.5years contract and also another 4 month on top becouse of the lockdown. And what bothers me is that l can't find understanding with this people even in times like this....very disappointed,very bad experience

Negative experience: Non existent communication and absolutely no attention paid by staff to the necessary ongoing management of accounts.

Negative experience: A few months ago now, but had a bad experience with this venue. I do not recommend this Anytime franchise, but others may be ok... or any other surrounding gym... even working out at home would be preferable!

Positive experience: Good but small

Fantastic experience: Good sized, no fuss gym with everything you need and good facilities. Upstairs is free weights, weights machines and cardio machines, downstairs has a large training area, smaller stretching area, ab machines and toilet/bathroom facilities. Customer carpark off the main street, out the back.

Positive experience: Great gym. And convenient

Negative experience: I have just received a call from a collections agency based on a bill from this anytime fitness. I cancelled my membership 3 years ago, and have never received a bill from anytime fitness, and have never had any communication to say I owe them money. 3 years later I find they have sold my information to a collection agency who says I owe them hundreds of dollars. What kind of scam are you guys running?

Negative experience: I was a member of this gym until approx. 4 years ago. Out of the blue, I start getting messages from Anytime Fitness that my account was in arrears even though my membership was cancelled fully paid up years ago). Despite the fact that it is clearly an error on their end - they keep demanding payment and even referred the matter to a debt collection agency. Absolutely appalling business practice- they need to get their house in order.

Fantastic experience: Being AF Heidelberg from long time. One of my Gyms those I have been.

Fantastic experience: clean and new equip, best trainers and people at this AF

Fantastic experience: Good gym - sufficient equipment and facilities which are maintained well and the gym itself is kept clean! Also spacious and not too crowded

Fantastic experience: Another good anytime fitness. It's over a couple of levels and there is off street parking.

Fantastic experience: Never been there...but Google insists that I have!

Positive experience: Friendly staff, quite well laid out over 2 levels. Probably my favourite anytime so far. Signed up here and got a decent deal too :)

Positive experience: Good gym, not too busy (obviously peak hour is always busy). Equipment fairly new, wishing it was a bit more spacious however and can get pretty busy during peak times. AC/fans seldom aren't working do can also get quite hot as well. Overall however, not enough negatives to deter away.

Positive experience: Very small gym, not too much equipment. Definitely do not go during peak times. Clean place and well kept though.

Fantastic experience: Good equipment range and love how it's not as packed as other AFs during the evening.

Positive experience: Thanks for the free trial! Small gym, mixed crowd, only 2 racks, more chin up bars would be really good. There is no where to jump up to the bar.

Fantastic experience: Staff are so friendly!

Positive experience: Tasq

Fantastic experience: Love this gym

Fantastic experience: Sufficient equipments. Clean. Safe. 24hrs. Friendly manager. Spacious. Improve: 6/10 for toilet hygiene.

Fantastic experience: best staff

Fantastic experience: good amount of equipment and not too busy

Fantastic experience: Good range of facilities and machines and the venue was clean.

Positive experience: Nice place, can get busy in peak time but otherwise its not to bad.

Fantastic experience: A good range of equipment in good condition, clean and not too crowded

Fantastic experience: Great gym

Positive experience: Good gym, no regrets joining this place when I moved into the area.

Fantastic experience: Terrific service and awesome staff. Definitely worth your time

Positive experience: Pretty good for an anytime

Positive experience: Good spot

Negative experience: Couldn't wait for my membership to expire. I hated this gym. Staff was NOT very friendly or helpful. The female staff act like they're back in high school. It was clean and well-kept but the environment was catty.

Negative experience: Anytime claims that you can use their gyms "anytime anywhere". Which is not true at all. First of all, the front door look at Heidelberg won't open, because the lock is very tricky. But don't worry, management will teach you how to use it ("you need to listen for a click, not to wait for a green light" (c)). Next, if you are using gym at another place more often, you'll be transferred there (automatically and even against your will). That means you need to go there to renew your membership, if you want. And it is such a pain to be transferred back. And then your pass won't work. And you'll ring them and they will tell you it's all fixed and you'll face a closed door again and it won't open. I payed for a year in advance. I regret it, but there's not much I can do about it. Join today! Let's suffer together..

Negative experience: Couldn't get in on Sunday because my account was in arrears by a couple of days (due to my debit card expiring and me having to get a new one). Nowhere in the late payment notice did it say I wouldn't be able to get in to the gym. So I drove 15 minutes to the gym to be locked out even though by that stage I had paid! There is only one step machine which is always in use. Gym is also over-priced relative to other gyms which have better facilities/equipment. When I lost my card for a month and was using a mate's I was threatened with a fine. How is that justified when I'm paying my monthly fees? You're going to fine me for accessing my own gym? Terrible experience so far. Avoid at all costs.

Fantastic experience: Amazing gym! Such friendly staff and just a great atmosphere :) Love working out here!

Positive experience: Very clean, well-maintained gym. Pretty complete with well functioning equipment. Wish it had a pool though. Some of the female staff can be annoying, they tend to be loud and obnoxious, evidently desperate for attention. Just be sure to bring your preferred mp3 player or headphones to plug into the televisions attached to some of the cardio equipment to prevent getting a headache from the cackling.

Positive experience: Best Gym in Hedelberg!