
Information about Port Douglas Gym
Opening hours
- sunday: 8h-16h
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 8h-16h
- friday: 8h-16h
- saturday: 8h-16h
Our comment from FitFit Australia about Port Douglas Gym:
Port Douglas Gym is an excellent fitness facility that offers 24/7 access, making it a convenient option for both locals and travelers alike. The gym features a broad range of well-maintained equipment, spacious workout areas, and dedicated cardio machines to cater to every fitness level. Visitors have expressed appreciation for the friendly and welcoming staff, particularly highlighting Terry and Tania for their exceptional customer service.
Some of the positive aspects noted by users include:
- Cleanliness: The gym is consistently praised for its immaculate conditions and commitment to hygiene.
- Variety of Equipment: It boasts an extensive array of machines and free weights, ensuring all exercise needs are met.
- Accessible Location: Conveniently located under Coles & Target, with plenty of parking available.
- Affordability: Reasonable rates for casual visits and various membership options for longer stays make it accessible to all types of users.
- Welcoming Atmosphere: Many visitors appreciate the upbeat environment, supportive staff, and motivational vibes that enhance their training experience.
However, some users have raised concerns:
- The air conditioning has reportedly had issues during peak heat times, leading to discomfort.
- A few patrons experienced less than satisfactory customer service at times, highlighting the importance of staff training.
- Some mentioned that the casual rates might feel steep compared to larger gym chains, particularly for short visits.
Overall, Port Douglas Gym stands out as a valuable resource for fitness enthusiasts, offering a friendly environment and thorough workout options, though occasional operational challenges could be improved upon.
Services, Machines and Guided Classes
Port Douglas Gym: Opinions
Fantastic experience: ABIERTO 24HS 365 DIAS AL ANO. Hay staff trabajando solo en una franja horaria durante el dia. Despues, te manejas por vos mismo. Hay banos con duchas dentro para usar. El precio del pase yo creo que esta bien, es acorde. Parking cubierto. Las maquinas y equipamientos estan en muy buen estado. Al ser la unica opcion que hay en Port, no se puede comparar con otro y no te queda opcion que ir ahi si queres entrenar en un gimnasio.
Fantastic experience: Enjoyed the friendly greeting and easy to sign up for casual 7 day visit. Plenty of good cardio machines
Fantastic experience: Great gym and facility. Terry at the front desk is very friendly and welcoming, just what every gym needs when you make that first step into a new training environment.
Fantastic experience: Great to have a local option. Casual rates are steep but plenty of multi-pass or regular options if you're staying a while. Drink station wasn't chilled, and the gym was crammed with equipment (and 70% full midday Tuesday!) but it has all the machine and weights you need. Staff were great
Fantastic experience: First time visitor to the gym , I found the staff helpful and friendly . I would suggest picking a time to go as it can get busy .
Fantastic experience: Came here for a holiday and bought the 7 visit pass. The gym is kept exceptionally clean at all times by the gym owner, Terry, who’s very nice. They have a variety of equipment, a very handy pre workout station, and a great deal of cardio machines. Overall the gym is absolutely perfect with very kind staff, the only thing i would change would be the music selection. 10/10!
Fantastic experience: Enjoyed working out here during our stay in PD. The gym caters to all, and I always find the gym to be fresh and clean. Will certainly join as a visitor next year when we return.
Fantastic experience: Great place Hamish makes you feel very welcome
Fantastic experience: All the equipment you could ever require Convenient and reasonably price
Fantastic experience: Great gym at an affordable price. All the equipment you could need,even when it's busy
Fantastic experience: Visited and did a workout here when I visited Port Douglas! Awesome gym! Terry is awesome and a pleasure to have a chat with! The gym is very clean and fully equipped with what you need to get a good workout!
Fantastic experience: 1 of the best gym I've ever trained at I've bn training for over 30yrs and never felt so at ease while flogn my ars out Great work guys keep it up
Fantastic experience: Great gym! Clean, top of the range equipment, ideal location and amazing staff. Not to mention, very affordable memberships.
Negative experience: Bought a membership for a month for train my fitness and be prepared to my role in a musical. Involves singing while training. Worker came up to me overly familiar and called me a weirdo. Continued to angrily swear at me and then force me to end my membership. Ignorant, aggressive and vulgar behaviour from staff
Fantastic experience: Perfect Gym for a traveller. Visited twice in my week at Port Douglas. Reasonable casual rate. Excellent equipment.
Fantastic experience: Great local gym. Good equipment, good size with lots of different areas. Owner is a legend too.
Fantastic experience: 2nd time I have been when on holidays. Awesome friendly staff. Everything you can think about equipment wise. Aircon and good vibes are pumping. Definitely be back.
Fantastic experience: Great staff ,great place lots of equipment,clean
Positive experience: Fantastic gym. Just wished the aircon was on. Instead of doors open.
Fantastic experience: From Melbourne when I need motivation I change my surroundings and head to port Douglas and train here - terry is amazing great person and excellent customer service - gym is amazing- see you soon team PAOLO
Positive experience: Good gym. Plenty of exercise options and good treadmills.
Fantastic experience: My second fave gym in town. Clean. Great range of great quality machines. Solid crew. 24/7 access. Gold.
Fantastic experience: This is the best personalised service treatment gym you'll find. The owner runs it and does everything around it. Wish state capitals learned from this. There is also a large variety of weight machines to cater for your diversified workout. In fact, I found weight machines that Genesys and AnyTime fitness gym 5 times its size did not have in perth. Get a casual pass if you're a tourist and join right away. It's even better value that bigger cities offerings.
Positive experience: Great chance to workout when away on holidays. Staff friendly and helpful
Positive experience: This is a Really Awesome Gym to do your Workout when you on a Holiday for a Couple day or A Week and Owner is Very Nice and Helpful
Fantastic experience: Love it amazing gym!!
Fantastic experience: Attended this gym for 5 weeks and felt very welcome from Tania and Teri. Great gym, varied machines and free weights available. Well maintained and spotless, good pricing. I also took kickboxing classes with Teri and highly recommend him! He's very knowledgeable and is a great teacher for all experience levels. Thanks Teri
Fantastic experience: While on holidays my wife and I decided to get a 7 day pass to this gym, it did not disappoint with heaps of machines and free weights. The gym is kept in excellent condition and was super clean, all the machines I used were in great working order. I was there mid morning most days and the gym didn't seem to really get busy which was good. Just want to say a big thank you to the lady who served us, she was so friendly and helpful, if you're looking for a good gym with great staff in Port Douglas then this is the place for you.
Fantastic experience: Nice Place für ein ordentliches Work out! Check in war unkomplizert und das Personal sehr freundlich. Ich wolllte nur einen Tagespass. Es wird gleich gefragt und beraten, ab wann sich evt eine Wochenkarte lohnen würde. Also keine Abzocke, danke dafür! Es hat alles an Geräten und Equiment was man bracht. Deshalb war ich auch gleich mehrmals da während dem Uaub :)
Fantastic experience: Great gym, nice staff. The owner even let me train for free after I had misplaced my 7 day card :)
Positive experience: Great gym. Staff fantastic. Equipment enough. They do casual very greatful been coming here for probably 10years.
Positive experience: Friendly staff, good equipment, and great location.
Positive experience: I enjoyed working out at this gym during my week visit in Port Douglas. They have a good variety of machines and free weights for a good workout. And excellent equipment for cardio exercises. Prices were reasonable with good casual offering. The gym was clean and made good use of the space. The gym was conveniently located in the town centre and close to shops. Plenty of parking around. Staff were friendly. Highly recommended!
Fantastic experience: Great clean gym and nice staff. Perfect to train while on holidays.
Positive experience: Need a workout whilst on holidays. OK it alittle $$, but its a gym making money. If you don't want to work out then wait til you get home . Otherwise don't complain enjoy the workout and have a good holiday. Cheers Jeff
Fantastic experience: Very solid gym, had everything I needed . Also very well prepared for travellers needing one or a few visits.
Positive experience: Medium sized gym popular with locals and visitors. Has pretty much 1 of everything you need pin loaded plus exercise equipment. Staff there 8am to 4pm or you can rent an after hours token to get in. Casual 7 visits for $70 works well
Negative experience: Handy gym for general visits. They need to provide disinfection spray to wipe down the equipment. Everyone wipes down surfaces with towels. I wasn't best pleased to get Covid19 4 days after visiting.
Hello, I am confused by your review, as we have disinfection stations with both antibacterial wet wipe dispensers and disinfectant spray bottles with paper towels for all members to use. These are clearly located on the columns in the centre of the gym. And all members including casual visitors are required to bring and use a towel or hire a towel if they do not have one. We abide by all Covid19 public health directions.
Fantastic experience: Excellent
Fantastic experience: Clean, efficient and friendly and well equipped
Fantastic experience: I've had the privilege of being a visiting member for 3 months. I've been going to various gyms all around, since the 70s. Tania and Terri stand out because of their attention, knowledge and most importantly for their friendliness, PDG stands out as a result of Tania's and Terri's efforts.
Fantastic experience: Could not be happier to have joined the PDG! Tania and Terri have been so amazing and walked me through everything. Both very good at what they do! Gym is nice and cool and full of all the equipment you could need.
Negative experience: Terrible gym! Rude staff Absolute rip off!!!!!
Negative experience: The girl in the reception was really rude to me, because she thought I’m a backpacker. I don’t know what’s her problem, but she wasn’t nice, she didn’t explain what I wanted to know, and at the end tried to talk in Spanish, very poor Spanish which I couldn’t understand at all, because she said maybe then I ca mmm understand what she was saying Last week, 2 people told me the same. Sad.
Positive experience: Pretty small space, missing some necessary machines and good bodyweight zone. If another gym opened they'd have a problem with loss of customers for sure
Hi Kit, obviously we would love to have a bigger space and a bigger gym for more equipment, unfortunately we are limited on space and have no room to expand. Curious to know what necessary machines you would like to see in the gym? - Taylor from Port Douglas Gym
Fantastic experience: Good range of machines and kind staff. Bathrooms were very clean, everyone wiped down after use of equipment and good space at the back to warm up and do other excersises. Most of the people there were kind and overall very good
Fantastic experience: I really liked this gym. For a 1 horse country town it's pretty good. Staff were friendly. I thought $70 for the week was reasonably priced and it came with a 24 hour access card.
Fantastic experience: Gym was clean with a heap of equipment.
Fantastic experience: great gym. had everything I needed and more. staff was great and so was the music, definitely recommend
Positive experience: Well equipped gym . Great to use when on holidays
Fantastic experience: Great gym
Fantastic experience: Visited Port Douglas for a week, the staff member at the front (cant remember his name) was amazing and looked after us. Good size gym with all the equipment you need to get a decent workout.
Fantastic experience: Great gym and staff are super friendly !!
Fantastic experience: Great gym in Port. Reasonable price list and very well equipped.
Fantastic experience: I love this gym!
Fantastic experience: And back again, June 2023. Once more many thanks to Terry and his team for this great and happy exercise spot. Good range of equipment, nice busy buzz but never crowded, and always clean (Terry loves vacuuming!) See you next time! Back again, December, as good as ever! Very clean, great equipment, vibe still excellent. Many thanks Terry and Hamish! This is a great gym. Terry and Tanya are great hosts, the pricing is flexible, machines and weights are in plentiful supply and a comprehensive variety and the place has a good “up” buzz. Once signed up (easy process), the 24 hours access is convenient. Look forward to returning in December.
Fantastic experience: Highly Recommended!
Fantastic experience: This is honestly the perfect small town gym. It literally has every machine you would need for a really good session, and nothing you wouldn’t use. Nice selection of cardio equipment. Clean bathrooms and fun, friendly staff. Well worth a visit.
Fantastic experience: Very nice gym. Pricing is a bit more expensive than I'm used to but it is a smaller gym and in a tourist location. Easy to obtain a temporary swipe card to access 24/7 but make sure you come for your first visit during business hours when it's staffed. Lots of new, modern equipment and plenty of workout space. Not too busy either so didn't have to wait for any equipment to become available. Only negative would be a lack of a squat rack or deadlifting platform but there is a smaller squat station and you can improvise a deadlifting space quite easily.
Positive experience: Lots of equipment
Fantastic experience: Easy to pop in for a casual $20 session while on holidays. Nice and cool inside. Gym had everything I needed, although there was no squat rack - just a smith machine.
Fantastic experience: Went there while holidaying, easy to organise, straight forward and reasonable equipment
Fantastic experience: For all those people who don't have the time to get a workout through the day, it's open 24/7,and the staff are great, you can ask any worker for ideas for a workout that suits you!
Fantastic experience: Awesome space, lovely staff and good range of equipment. Great vibes
Fantastic experience: Great to find such a well equipped gym whilst on holiday. Staff were friendly & welcoming. Great atmosphere with large tv screens fitted throughout. Motivational tunes playing through ceiling speakers. Plenty of training options available, including free weights, machines, pulleys, soft floor area & a variety of cardio machines. They cater for short visits, including daily & 7 visit memberships (no expiry) at reasonable prices.
Fantastic experience: Nice place to train. New owners?
Positive experience: 日本人が全くいません。旅行者のかたもおいようです。安心してトレーニングが出来ました。
Fantastic experience: Great gym for people of all fitness levels.
Fantastic experience: This would be one of the best gym experiences I’ve ever had. The staff were incredibly friendly and welcoming and gave me assistance with using the machines. I am re-habbing from an ankle injury and they were so positive each time I visited that the whole experience was a highlight of my stay in Port Douglas. My sister, niece and nephew joined me too and also loved it. The gym is very well equipped and immaculately clean. I never felt intimidated and was able to try a number of machines I’d never seen. Their weekly passes are affordable and give the option of an access card so you can visit whenever you wish. Overall an awesome experience and I highly recommend if you’re visiting and want to maintain fitness on holiday.
Negative experience: This was one of the worst customer service experiences we had in Australia. We left here extremely disappointed with our experience with this company. The concept of the gym, with it being a 24/7 facility is nice. I purchased two day passes as we are traveling. Unlike most gyms that we have traveled to in the past, this has a very antiquated system and requires that you check in on site prior to receiving the pass during the very limited staff hours . Regardless, I made time after we flew in to walk down there, pay for the pass and leave, with the intention of returning the next morning. As a note at the front desk manager was very nice, but that certainly does not negate what happened after When I arrived the next morning, around 5:30 am, the air conditioning was not working. If you’re not familiar with Port Douglas weather, it is a balmy 90° in the morning outside, take a moment to reflect on what that would mean for a shop on the inside that’s been marinating overnight. It was over 100°. So, I had to leave, unable to work out, due to the unsafe workout conditions. After I left, I emailed them to ask them what was going on. The front desk manager did respond and said that she had resolved the problem and I should be able to return. Ok, not a problem - I understand things happen. On the second day, I make another trip to the facility, to exercise again only to find out yet AGAIN the air conditioning is not working. So I email again, and she says that they’re not able to resolve the problem for what would be approaching TWO WEEKS, which is long after we have left. Again - ok- thing happen - they break. Just refund my money. Thus is where it gets odd. They refused to refund my money ??!! This seems terribly dishonest. The facility was not functional, I made the time to down there not once, twice, but three times ( only to find out it wasn’t functional ) and now you’re telling me you can’t refund my money? That seems like stealing ? I paid for a service you did not provide. They then said I should have come down while they Were open to address this - although we had tour excursions booked during this time ...that seems strange to blame the customer for your facility being broken. They did offer ( knowing full well that I was unable to come in during staff hours to refund me the $20 deposit - resulting in my paying a $40 bill for their lack of air conditioner (???) IF I could come down during hours. ) we opted not to cancel the Great Barrier Reef trip with the family that’s been planned for a year so venture here for a fourth time. Such poor service is inexcusable. As such I had to resort to disputing the charge with my credit card company. I would highly suggest that you save yourself the struggle of dealing with these people. I understand mistakes happen - things break. I do not understand keeping someone’s money when you don’t provide a service because things broke . Seems dishonest.
Fantastic experience: Great gym and great people!
Positive experience: Good selection of weights and machines. Friendly helpful staff.
Fantastic experience: Looks like a great gym.
Fantastic experience: Good gym, friendly staff
Fantastic experience: Great facility and Great staff very family orientaded great views and affordable prices to use the gym 247 and convenient if your staying in town it's situated under Coles & Target in the Coles complex with a reasonable size gym Teri Wilson the Manager and PT instructor will take care of all your needs
Fantastic experience: Awesome small gym, staff helpful and friendly with an abundance of experience and knowledge.
Fantastic experience: Great place to train, 100% recommend. Great staff, quality equipment and a variety of resources!!
Negative experience: Hmm.
Fantastic experience: Super great gym
Fantastic experience: Great gym the owners are lovely very helpful would recommend it
Fantastic experience: It's not good
Fantastic experience: Fantastic place to train!! Coming from the fitness industry myself I was greeted by friendly staff who were more then helpful and gave me a great deal for the four days I was going to be training. Clean well equipped facility and great to see the staff out on the floor cleaning and chatting to members Thanks heaps for the warm welcome
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