Information about Jetts Box Hill
3128, Melbourne
Opening hours
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- friday: 0h-0h
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Our comment from FitFit Australia about Jetts Box Hill:
Jetts Box Hill in Melbourne is a welcoming and friendly fitness community ideal for those looking to get serious about their health and fitness journey. The owner, Bill, and his team, including Bree and Clark, are often praised for their warm demeanor and willingness to help, making every member feel comfortable and valued during their workouts.
Key features of Jetts Box Hill include:
- Flexible 24/7 Access: Enjoy the freedom to work out at any time that suits your schedule.
- Well-Maintained Equipment: The gym offers a range of modern and clean machines suitable for both cardio and strength training.
- Friendly Atmosphere: Members appreciate the community vibe, with many noting the supportive staff and fellow gym-goers.
- Convenient Location: Situated close to transport links, making it easily accessible for local residents.
- Helpful Customer Service: The staff are quick to respond to member inquiries, as seen in numerous reviews highlighting their excellent service.
However, some users have mentioned that the gym can feel a bit small and crowded during peak times, particularly in the evenings, which might lead to waiting for certain machines. Additionally, members have noted the need for improvements in parking availability and occasional maintenance issues, such as equipment cleanliness and limited facilities. Despite these concerns, the positive feedback predominantly highlights the supportive community atmosphere and the quality of staff, making Jetts Box Hill a great choice for fitness enthusiasts.
Services, Machines and Guided Classes
Jetts Box Hill: Opinions
Fantastic experience: I very much enjoyed my time at Jetts in Box Hill. The owner Bill is extremely friendly and welcoming and always there when you need help. The staff is also very kind and I felt very comfortable training there. Necessary equipment is there and it's not too full, so you can stick to your plan without waiting for the machines. All the best to everyone there.
Fantastic experience: A good place to workout
Fantastic experience: The place where I started years ago getting serious about fitness training and workout. The place I missed so much now and the gym buddies I used to train with and got encouraged… I’ve moved away and relocated somewhere else since then but never forget about. Wish everything goes well with the big boss Bill and great pt Clark!
Thank you so much for your such as good comments with our gym. We fully understand that the success of our gym is inseparable from the strong support of you, our members. So we would like to express our deep gratitude for your strong support over the years. We wish you good health and all the best in the future!
Fantastic experience: Love this place. They really keep everything nice and clean.
Hey Ian!! Thank you so much for the review and we are so glad you are loving it :D
Fantastic experience: 員工 多謝你哋 岑先生
Thank you Lawrence for the review! This is much appreciated :) See you around soon!
Fantastic experience: Bree is the BEST!! Helpful and sweet!!
Thank you so much!!! We appreciate this review and will continue providing the best service. Take care! :)
Fantastic experience: It's always a great place to work out. The staff - Bree, Clark and Bill are friendly and helpful. Thanks Jetts Box Hill!
Very much appreciated Chris!! Thank you for being a wonderful member and we will continue to make sure you have a great experience :)
Fantastic experience: Very timely with their responses. I was looking to have a membership suspended online as I wasn’t able to go in, and got this done for me by Bree within minutes. Appreciate the service and staff!!
Thank you for your review Shaya and we will continue to help you when you need! :)
Fantastic experience: Clean. People are friendly. I tend to go after hours so enough parking around the area.
Thanks for the great review Tyrone! We're glad you're enjoying your experience here at Jetts Box Hill :D
Fantastic experience: Amazing and friendly staff! Good facilities, well maintained, if I didn’t move would of kept my membership!
Thank you so much for your five-star rating. Our achievements are inseparable from the support of you lovely members. Whish you all the best!
Fantastic experience: 리셉션에 계신분이 귀여워요
Fantastic experience: The experience is very good ~ First of all, the facilities of this gym are very advanced and diversified. Whether you prefer cardio or strength training, there is a wide variety of machines for you to choose from. Moreover, the maintenance of the equipment and equipment is very good, everything is clean and tidy, which makes people feel comfortable and secure. Secondly, the customer service in this gym is very professional and friendly. In addition, the environment of this gym is very warm and friendly. Whether you are new or an old member, everyone will be warmly welcomed and cared for. Overall, I highly recommend this gym.
Thank you so much for your great comment with our gym Lin. We'll continue to work hard to make all of our members happy. Cheers!
Fantastic experience: well experience good service
Thank you for taking the time to review us and we are glad to provide well experiences and 5 star service :)
Negative experience: Very small place, no car park and extremely limited with workout equipments and machines compared to other gyms .
Fantastic experience: good environment atmosphere facilities and equipments
Thank you for your five-star rating. We will continue to work hard to serve our members well.
Positive experience: Needed the shower fixed
Fantastic experience: friendly staff and nice nice postion
Fantastic experience: Great gym, lovely management team and machines all well kept and plenty available especially if you go in the morning.
We appreciate you Jaclyn! Thank you for the great review. Mornings are always great :D Best workout time for sure!
Fantastic experience: clark bree bill and nancy are all very friendly staff members :)
Thank you so much for your nice review. We'll keep working hard to serve our members well!
Positive experience: It's pretty good. Except for that one guy who keeps hogging the bench press. You know who you are
Fantastic experience: excellent gym and a good family, I'm going to miss you, I hope to see you soon
Hey Ernest! Thank you for the 5 Star review and we are so happy you enjoyed your experience here at Jetts in Box Hill. Best of luck with your move and can't wait to see you again in the future :) Kindest regards, Jetts Box Hill Team
Fantastic experience: Sadly, moving closer to work but I just enjoyed working out at this gym. Also probably the cleanest gym I have ever been to!! Always smiling stuff and gym members. Thanks!!
Hey Mathi!! We really appreciate your kind words and hope your move went well. I'm so glad to hear you enjoyed the cleanliness - we do our absolute best to ensure it's clean for our members. Hope to see you again in the future!! :)
Fantastic experience: A very nice gym option in box hill, definitely enjoyed my workout here. I usually go 8ish in the morning, and I found it usually pretty good in term of busyness! The staff there is also very friendly, and a special shoutout to Bree, who is always friendly and helpful.
Neekey!! Thank you so much for your wonderful review. 8am sure is a great time to do your workout - awesome start to the morning :) Thank you for the shoutout!! We do our best to be kind and helpful here at Jetts Box Hill.
Fantastic experience: Its a 24 hours gym, which is flexible in my time schedule. You got all the equipment needed here. Also, they have great service and staff are professional
Hey Alberto!! What kind words :) Thank you very much. 24 hours access is awesome - especially with a busy schedule!! We're so glad all the equipment is suitable for your needs and that we are able to provide great, professional service - we do our best :)
Positive experience: I quitted the gym as I thought I would have to relocate… Location is really the reason why I picked this gym. It is at the heart of Box Hill which is very close to the train/tram/bus stops. Jetts does not has as many gyms in Melbourne as its competitors, most of them are in the East and the North, but it will be fine if you live near this gym. A bit of the cons - it is a bit old and not so clean to be very honest, and yes it is indeed a very small gym. Would be nice if they can hire someone to clean regularly or even to renovate the gym or move to a place nearby with more space. It does not has fancy machines or designs but it is, not so packed tho during daytime, and it has everything I need for a workout. I love how flexible its gym membership options are, I did not have to stay with Jetts for at least 12 / 18 months, and was allowed to end my membership without paying any hidden fees. Bree and Clark are both very friendly and nice staff! They are genuine and nice people to meet with. (I love their paintings on the wall)
Fantastic experience: Good selection of machines
Positive experience: Gym itself is good. However bring your own water, the vending machine water says $3 but charged me $6. When I complained to staff they said I must have tapped my card twice in which case I should get 2 bottles which wasn't the case.
Fantastic experience: good
Thank you Woon, we appreciate the review
Fantastic experience: Love this gym! 24/7 and has all the equipment you need, and friendly staff!
Chris!!! Thank you!!! Such a lovely review - we very much appreciate this and we are glad to hear you enjoy the services we provide :D
Fantastic experience: Very wonderful community and staff, always very welcoming and helpful. Time going here was cut short due to health reasons but super grateful for the help in starting my fitness journey.
Thank you very much Miguel :) !!
Fantastic experience: Probably the best gym in this area. Clean, good equipment and reasonable price. Staff is also friendly and helpful.
Thank you so much for the feedback Maru! Much appreciated :)
Positive experience: Good gym with all the basics. Friendly welcoming staff. No issues here
Hey Peter! Thank you for the great review :)
Fantastic experience: Good atmosphere, Friendly staff
Thank you Pouya!! We appreciate the review :D
Positive experience: Great staff, very friendly and warm However gym is too small and it gets crowded especially in the evenings after everyone finishes work. Would recommend it for those who can work out in the arvo
Thanks so much for the review and feedback Ernest! :) Unfortunately at Jetts Box Hill - our peek period is around 4:30pm-6:30pm as this is when most people finish work/school. If you can avoid this time, the gym is definitely not overcrowded :D Thanks again for the reveiw!
Fantastic experience: I've been training here for the last couple of years and I absolutely love the place. The friendly atmosphere, cleanliness and service has been top-notch. Highly recommend!
Thank you so much Glen!! We appreciate the review :D Thanks for always being so great!
Fantastic experience: Love this gym so much! It has all the equipment I need: free-weight, body-weight and pin-loaded. All of it is very high quality, the cables and pulleys in the pin-loaded machines are buttery-smooth. There's also heaps of cardio stuff that looks pretty expensive, with TVs and all that jazz attached, although I never used these. Bree and Clark are the club managers. They are responsible for the friendliest and most approachable gym I've ever set foot in. They take this gym from a high-quality place with good value-for-money to the kind of place you look forward to visiting every day, and hate to leave. It's state-of-the-art equipment crossed with the vibes of your favourite coffee place on the way to work! Could not recommend this place more highly. I haven't even had time to mention the monthly club challenges, treasure hunts, vending machine samples, the infamous chalk board, the epic insta page ...
David!!! Thank you so much for such a wonderful review. Means so much to us :) Appreciate it greatly!!
Fantastic experience: I love this gym!! Great facility and the manager and trainer are absolute legends and make you feel super welcome and comfortable! Good space and good range of equipment. Highly recommend :)
Thank you for your lovely review Daniel!!! :)
Fantastic experience: All good.
Thank you Seyed! :)
Fantastic experience: Clean and tidy gym with friendly, helpful staff.
Thank you so much Sean!! We appreciate the review! :D
Positive experience: Flexible contract. Decent floor space. Lovely staff. Convenient location.
Thank you Asha!! :)
Fantastic experience: Convenient location
Fantastic experience: The Great Wall of China is "too long,"
Positive experience: Machines new, well maintained, everything good. However they should have full body scanning appointments after hours.
Fantastic experience: Nice and clean, complete set of equipments. People are nice and very good location just in front of box Hill Central and tram109. Look for Bree for a body transformation.
Hey Villie Jo!!! Thank you so much for the review and we are glad you enjoy your experience here at Jetts Box Hill. Great talking to you today :)
Fantastic experience: When you go ask for Clark.!!! Clark is the legend.!!
Fantastic experience: Very strategic location- near Tram Station and BH central. Not busy during the afternoon. Very tidy place.
Positive experience: 不错的健身房
Fantastic experience: Great staff and atmosphere. Favourite gym I've been to!!
Negative experience: Jetts Fitness Box Hill They are charging members 7 dollars per fortnight during lockdown!!! I signed up for a 24 hour gym, but they are taking 7 dollars from my account while their gym is closed and in lockdown. They think because its a small amount no one will complain. This is what the manager wrote to me after I attempted to reach out to them twice. I quote " Jetts clubs are charging members $7 per fortnight during the lockdown period.........An email was sent out to explain this so everyone was aware". This is unacceptable, an email is not a valid reason for taking my hard earn money for a service that i did not sign up for. The email they sent us which is essentially using emotional manipulation techniques to make you think they need the 7 dollars or they will go bankrupt. These companies taking government money on one hand and manipulating the customers on the other hand. Everyone suffers in covid, not only you. It is not an excuse to take money from peoples account without consent.
Negative experience: This gym continues to charge members full fees during lockdown. This is illegal according to Australian Consumer Law. I plead for everyone to check your bank accounts and ask for refund of all fees debited during lockdown. Jetts Box Hill has charged its members full fees for service not provided.
Positive experience: Ok
Positive experience: Great gym for the area, everything you need essentially, however in desperate need of more weight plates for all machines. Annoying having to wait for people to finish using 5s/10s just to finish a set but, otherwise a decent spot
Positive experience: Did what I had to do, not crowded, no waiting. Plenty of room.
Negative experience: They still haven't fixed the tv system in months...
Positive experience: A bit small but has everything you need
Negative experience: Stop charging memberhsip fee since its shut due to lockdown. And have the decency to reply to emails.
Negative experience: Stop charging me for a membership I cancelled last year? Like hello??
Fantastic experience: Have been going there since 2017. Sam (the club manager) is amazing and pretty helpful.
Negative experience: 设施少环境不太好
Positive experience: Little small, but has everything you need
Positive experience: It’s good but not great.
Positive experience: Great place to train. Friendly staff who are never too busy to have a chat. Solid gym. More space for them to work with would help them greatly though.
Negative experience: How to apply for a membership card .it is no officer inside .does Jett got free class?
Positive experience: There's a Chinese dude. Mostly came in at around 9-10pm. Great body but disgusting attitude. Walking around flexing his body and worst of all, never re-rack the weight plates he had used. Close to 200lbs he just left it and walk away. Not just once. I've seen him done it several times.He likes to wear white shirt. So watch out for him.
Positive experience: It is OK works well
Fantastic experience: Compact but good.
Positive experience: like any other jetts dirty toilets but friendly staff
Positive experience: Small space but had less weight and cardio machines that could have squeezed in. usually I go to Rowville Jetts which is great! Was a little disappointed.
Negative experience: This is the worst doorman I've ever met in my life,so bad attitude.I'll never come again.I can't tolerate that rude fellow.
Positive experience: It got upgraded recently with a second squat rack, however is still smaller than other gyms. Overall the basic euipments are enough, I would recommend to go there between 2-5pm, whereas it's crowded in the evening. The price rate is cheaper fairly, Jetts provides 3 day trial, and referrals get discount by inviting friends. So please tell me if you wanna have a try, I can be your tutor for free :)
Fantastic experience: Allowed my foundation membership to lapse without notification to sign me up on a higher rate. EDIT: Resolved by Stanley from Jetts who was professional about the matter. Rating adjusted accordingly.
Fantastic experience: Way better than a lot of Jetts. Looks small from the front but is actually quite deceptive and has lots of space. Plenty of machines and free weights
Fantastic experience: Always nice to have a 24hour
Thank you!! 24/7 access is the best :D
Positive experience: Enough equipments to start with
Fantastic experience: Cleen
Positive experience: Great place to workout. Parking can be an issue, but I workout after 6pm mostly therefore plenty of free parking around. Sometimes there are not enough machines. Have to wait a bit. Specially at peak times. Other than that it’s a great affordable place to workout. Great service staff. They were very friendly and helpful.
Positive experience: A bit smaller with less equipment than some other Jetts Gyms and parking is not convenient at all. Can't fault the staff however - very friendly and helpful.
Negative experience: The guy that works there is useless
Negative experience: It's ok. But they always have the AC set too high. It way too warm
Positive experience: Nice and large Jetts gym. Parking can be a bit of a problem but still very convenient.
Fantastic experience: Super friendly staff. Easy to walk to from home. Great selection of machines & weights for a small gym. Tip though it's quieter during the day or early arvo. Late at night is packed
Positive experience: Staff friendly only problem is lack of parking due to rear carpark full of tradies from 6.30am Go early before street parking kicks in.
Fantastic experience: These guys rock! Probably the best customer service I've ever had at a gym
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