Anytime Fitness

Negative experience: Terrible experience with a personal trainer who kept trying to give me contrary advice to my physio. Definitely made injury worse. Missed some sessions due to injury was waiting to cancel until after I had seen the physio. The trainer intentionally didn't remind me of the 24 hour cancellation requirement so he could be paid for doing nothing. impossible to get hold of. When you ring them you cannot even leave a message. Definitely do not recommend!

Fantastic experience: The new manager is doing an amazing job getting the club back into shape. Can definitely tell that she has a passion for it unlike previous staff members. Excited to see where she takes it

Positive experience: My visiting Canadian niece joined. She was happy with it.

Negative experience: They don’t answer their phone, they don’t return calls, they don’t respond to emails, definitely not a new problem I’ve experienced here…better chance of getting onto the same person at your national telco twice than you do getting onto staff here. Definitely deterred me from re-joining here!

Negative experience: Disgusting treatment by their manager and personal trainers, I've never felt more humiliated and exploited. I cancelled my membership more than a month ago in writing and they are still harrassing me for payment.

Negative experience: Dont go to anytime fitness Altona I saw one of the staff standing near the gym on a call using a bluetooth headset swearing. Extremely unprofessional especially whilst wearing anytime fitness branded clothing.

Negative experience: Deceiving.

Positive experience: opening hours.. toilets.. nothing tidy

Negative experience: I visited Anytime fitness Altona today to see if I could do a casual visit and I was treated poorly and very pressured to sign up. The man I spoke to was quite rude and wasn't friendly towards me. I've been to other gyms before but never have I been treated like this! It's left me with a bad taste.

Fantastic experience: Brand new equipment and amenities after the reform! Very happy with the quality!

Negative experience: Cancelled my membership in writing 3 months ago confirmed by them. 3 months later they are still taking money from my account. It's impossible to contact them by phone as it goes straight to voicemail, no replies to my emails really unprofessional to deal with would not recommend.

Negative experience: Huge ripoff… Currently the gym is under service and unavailable, they are still taking money. Wouldn’t recommend it.

Fantastic experience: Great team and environment to train in. Ella is an exceptional PT! Staff are very friendly and welcoming.

Negative experience: The quality of the gym equipment is really good, always nice and clean, friendly staff. However, my partner and I are going away for a few months and we had to cancel our membership, the membership finished at the end of June, as per our 18 month contract. We were called that the membership is finished, and we confirmed for it to be cancelled. However, I had $70 taken out of my account, and when I called to remind them that I had cancelled, they said that it doesn’t matter if they call me, I have to specifically call them to confirm to cancel, otherwise it’s “standard procedure” for money to continuously be taken out of my account. We were not notified that this would still occur, as after an 18 month contract, the contract should finish, not continue, until you have to say that you’ve cancelled the membership MULTIPLE times. Because of their now ‘30 day policy’, next month I will have another $70 taken out, even though my membership which i have confirmed to cancel MULTIPLE times, ended two months ago. Anytime fitness is a scam and will take your money anytime they please with a new bunch of rules. You can find another gym that doesn’t have these ridiculous rules

Fantastic experience: Recently moved to Altona and have visited this branch a few times front desk staff are friendly as the gym has a good amount of equipment to offer

Positive experience: Small and pretty busy, especially after work times, so prepare to wait to use a machine or dumbbells more often than not, but conveniently located right on Pier Street if you're local to the area, and nice staff.

Negative experience: DO NOT JOIN THIS GYM! The manager tried to blame me for his incompetence. Very poor responsiveness to email enquiries, responses were nonsensical due to poor grammar, spelling, missing information, then when I complained (after several requests), his phone manner was even worse. In this current economic climate, the franchisee should be more selective in who they choose to "manage" their business. Having had referred friends to this gym in the past, I will now be strongly advising people to avoid this gym at all costs.

Positive experience: Update October 2023: the club has had a makeover including new equipment, better layout of mirrors, loads of room! Love it now! Showers are in better condition too. Changed to 4/5 stars. Thanks AF Altona June 2023 review: It's a decent gym. Equipment is good. The lay out isn't the best as there isn't much of a functional area and mirrors are in awkward spots. Only reason for the 2 stars is the lack of maintenance in the bathrooms. The showers are literally falling to bits and nothing's been done about it for months. The metal lever that controls the shower falls off. There was no shower head for quite some time - just a hose. (This has now been fixed so props to them for atleast fixing something). There are body wash dispensers in every shower but I have never seen them full, aways empty. They may as well just remove them if they're not going to fill them up. Just feel like for the money we pay they could do better. 2/5

Fantastic experience: Love this gym always so clean and the equipment is up-to-date.. love it!

Positive experience: A 'smallish' gym here in Altona but makes up for it in location. Has all the standard equipment and showers, and you can always take a run along the beach if you feel like it.

Fantastic experience: Frist class gym, great staff,

Fantastic experience: Never joined a gym in my life until this one a year ago. This gym has transformed my life. It’s a gym for anyone. It’s friendly it’s welcoming. The equipment has clear instructions on it for people who have never used them before. It’s affordable. I can’t recommend this gym enough.

Negative experience: There is nothing here to scan your key and no way to gain entry without staff inside

Negative experience: Run by crooks. Try to cancel a membership and 3 months later theyre still charging me.

Negative experience: 0/10 Arrogant receptionist!! He didn't give my key deposit back and forced to keep the access key. Not recommended for any one to Join this gym. The better option is "Altona North" Anytime Fitness

Fantastic experience: Great location and an awesome all round gym. Would certainly recommend

Fantastic experience: Friendly staff and great facilities

Fantastic experience: Awesome club. Great staff, equipment and it’s really clean!

Fantastic experience: Awesome club with amazing staff

Fantastic experience: The club is great, has everything you need and it’s clean

Fantastic experience: Awesome gym, great equipment and friendly staff

Fantastic experience: 10 years of anytime membership, this is by far the cleanest best set out having been at. Well done

Negative experience: Anytime Fitness Altona is the worst gym I have ever joined. 1. They ignore and do not reply to emails 2. They charged my card while I was recovering from surgery, despite being given a letter from my surgeon covering the relevant period and my multiple requests to put my membership on hold. Then they ignore emails asking why they charged my card while I was recovering from surgery. Avoid this Anytime Fitness.

Fantastic experience: Great location, easy access, lots of equipment and plenty of parking!

Fantastic experience: A great gym and recently renovated. Been an AF member for many years and have tried other branches; this one is my current gym and my favourite so far.

Fantastic experience: Anytime fitness is self explanatory, to where there are fully accredited personal trainers to help from beginner's to the elderly, from all walks of life. Anytime fitness will get you fit ANYTIME!!! ( Adam ARROW Rowe). A.T.F.!!

Negative experience: Someone signed up to this gym with my name and phone number. I only found out once debt collectors contacted me to pay the outstanding fee. Turns out they do absolutely nothing to check if the information given is correct. A simple I.D check is all it takes. I contacted them and they spared themselves of any blame. Despite debt collectors hounding me the gym just won't get back to me. Appalling customer service.

Positive experience: 1 full rack, 2 half racks - one with a platform, 2 modular full racks, not many Olympic bars around though. Spacious room in the free weights area but could use more benches. Hammer Strength so the Smith Machine can be used for hip thrusts. Couldn't see a t-bar. Well ventilated gym, not many people use wipes.

Fantastic experience: Have been at Anytime Fitness Altona Do it just join well worth your time great staff and facilities feeling good about myself Anytime Fitness Altona If you need a Personal trainer Nick is the best you can find Keep you posted

Fantastic experience: Great gym, friendly staff and good hygiene

Fantastic experience: It has a great Gym enroment, Great Staff and clean equipment :)

Positive experience: Really enjoy this gym, the staff are great and the trainers Nic and Em are very experienced and know exactly what they are doing. The equipment is very good and always kept clean and tidy. The space itself can get a little crowded sometimes but if you avoid peak times there is no problem getting access to equipment. Highly recommend

Positive experience: Very limited free weights. Always running out of toilet paper and wipes. Even the PTs dont wipe down thier equipment. Management spen more time socializing than actually maintaining the venue. Altona Nth is a much better maintained gym. Cleaner, more equipment and much more professional management and PTs.

Fantastic experience: signed up earlier this week and i feel like i made the best choice this year. The staff is very supportive and the gym itself is clean.

Positive experience: Nice gym with good, clean facilities

Fantastic experience: Cool Anytime club. The manager's often there and super energetic. The place has a bit of a family vibe, but not cliquee. Lot's of space and equipment.

Fantastic experience: Great staff at this gym always willing to help and very knowledgeable. Clean facilities and great local community. Good to be back.

Fantastic experience: Great staff specially two young, energetic and hardworking girls.cant wait go back to the gym.

Negative experience: Forgot my fairly expensive shampoo and conditioner in the shower, contacted the staff straight away and checked myself. The lady on the phone was friendly and told me she would check with the cleaning staff which came after I left and would get back to me. Never heard anything back and when I double checked no one answered. Shame people steal these things or throw it away.

Fantastic experience: awesome gym friendly staff .. recommend to all local around the area ..

Fantastic experience: NICe gym in the heart of Altona. Friendly staff.. clean, new equipment, great atmosphere. Gym is Got 2 boxing areas, big functional area, spacious.

Fantastic experience: I have been a member with Anytime Fitness for at least half a dozen gym managers, and I think about 3 owners. I have said hello to a lot of staff members and good bye to a lot as well, I have always found the gym to clean and it's staff to be very good. When I met Tashi the new gym owner this year I found him to very polite and accommodating. I am extremely impressed with the level of compassion, understanding and concern that I have had and felt from him (Tashi) and the staff members that I have dealt with...Nothing is too big or to small a problem from them to sort out. I feel very lucky that the gym is a 2 minute walk from me and that the staff members are all so friendly, makes going for a workout so much more easy. ;). I would recommend Anytime Fitness 100%.

Fantastic experience: Great staff SO SO SO FRIENDLY and always saying hi, awesome environment and just great atmosphere

Fantastic experience: My experience with this gym has been fantastic! The management and PTs are excellent, the equipment + facilities are great and there is a positive atmosphere within this place. I’ve made some amazing friends and I love the sense of community. Keep up the awesome work team!

Fantastic experience: This gym is amazing! Always clean, always welcoming and the staff are incredible. The change over of management has really helped this gym and I love going in to work out knowing that I will be looked after at this great place. An added bonus is that there are classes that you can go to throughout the week which are challenging and so much fun. I have made such a change in my active lifestyle thanks to the staff and this gym. 10/10 would highly recommend!

Fantastic experience: Very friendly staff, better than other Anytime fitness gym .

Fantastic experience: Foundation member great gym

Negative experience: Before change of management I was contacted numerous times regarding missed payments despite funds in my account. At one point I was in credit over $40 because double payments were taken and I was not refunded the late fees. After change of management the same issues occurred. I was contacted separate 3 occasions with threatening messages from their collections office and when I called fitness first they found discrepancy’s and had to contact their collections on my behalf to discontinue the threatening messages. Upon calling mentioning I would like to discontinue my account I was not advised I must send an email nor give 30 days notice. This gym is a money shark.

Fantastic experience: Good Club the Staff are always really happy to see you and go out of their way to say Gday

Fantastic experience: Anytime fitness is a great gym

Fantastic experience: Western Travel agent.

Fantastic experience: Clean gym. Great staff. Lots of equipment so no real wait. Lots of classes. Best!!!!

Negative experience: after my 12 months membership i called to cancel it in which i was advised it would be done (which is stated on the website). Since then i have continued to be debited without my consent and now am being refused to cancel my membership due to a one month arrears when i haven't used the gym since September 2018. Management are unreasonable and do not respond to enquiries in time or as per promised. Will be taking the matter further.

Negative experience: Worst worst worst experience Money money I have change my address from here. But he didn’t cut my services. Don’t come in here

Fantastic experience: I've been a member of this gym for that last 8 months, I go daily in the mornings. The Staff is always friendly. They are personable and take time to answer any questions and/or help you. They are also encouraging. I highly recommend this gym.

Fantastic experience: Great equipment, clean lockers, excellent service and management at this location! I have been a member for over 5 years now and wouldn't go anywhere else.

Fantastic experience: This gym has a great location in Altona. The spin class is awesome if you want a good quality workout! Highly recommend!

Negative experience: They made it incredibly hard to cancel. Difficult staff and poor communication when trying to terminate my membership. Continued to charge me even though I made it very clear that I would happily pay the exit fee and rinse my hands free of this service. Expect to be ignored until they can charge again and again and again.

Negative experience: Rude staff

Fantastic experience: The owner and the staff here are awesome! And they really care about you & place you top priority, not like these “corporate” gyms that look at you as a sale/number. The people that work out here are awesome as well.......letting you work in with them and being very friendly, I dig it. The best gym I’ve been to in Altona without a doubt!

Negative experience: Not a good gym.

Negative experience: Having moved from Jetts to Anytime I was expecting the same standard of good service and clean working equipment, however this was not the case. With Anytime Fitness Altona I tried to approach the so called welcoming and friendly staff several times over the 1 year membership I took out but all I felt was rushed and pushed aside as they were 'too busy' to help. The equipment was dirty and not always working, the carpet threadbare, and the bathroom facilities smelt bad. At least with Jetts there are NO lock in contracts, but with Anytime they hold you to 1 yr minimum, even when I asked them to cancel my membership after 10 months due to a very painful back issue, they said I had to see out the last 2 months of my contract. A VERY BAD EXPERIENCE overall...I won't be rejoining EVER!!

Positive experience: Nice gym. Work at your own pace

Fantastic experience: It's an Anytime fitness, you get what you expect from one.

Negative experience: Do not get involved with these people. My partner and I moved to the country and I have been trying to cancel the membership for months. No one answers emails, the phone bank is full. They asked for the title of my house and when I sent the statement of settlement they told me they couldn’t accept it as it could be for an investment. I then sent a bill along with a permit application. The other gym I was in contact with accepted these and this dump ignored that. This week I have received a text saying I am over due and an email from dept collection. I keep trying to call and forward all the relevant emails every time but no one responds. Save yourself the drama and don’t deal with them.

Positive experience: Good

Positive experience: Good facility. Always clean. My stuff didn’t feel safe in there bag areas though. Just leave your phone in the car next time

Negative experience: difficult to cancel longstanding membership without being gouged for more fees.

Positive experience: Great equipment and friendly staff. Early mornings are my preferable time; wish I could go every day!

Negative experience: Horrible... Toilets are skanky and the owners are awful. Stay away.

Fantastic experience: It is a nice family friendly gym. It had child care which for this working mom trying to stay on top of her fitness, is a plus the staff has already been friendly. It is a tad expensive than most gym but definitively much more inviting.

Fantastic experience: Wonderful employees and choices of classes offered. Great sense of community. Love to meet friends at cafe as well.

Fantastic experience: I have quickly become addicted to Anytime Fitness! It's a fast paced, high energy workout. The instructors are positive, upbeat, and motivating. Very nice equipment and facilities. Highly recommend it to anyone looking for a gym.

Fantastic experience: You cannot beat Anytime Fitness! They make you feel so accomplished - and challenged, and like you got a great workout in every single time! The instructors are so motivating and push me to challenge myself in ways I never thought I could! If you have not been to class yet-- What are you waiting for?!

Fantastic experience: Love it here. Been a member for 6 months. Most of the staff are great. The trainers are willing I give tips. I go in the morning. I've gotten to know others members. You can put your headphones in and do your thing or talk to other members. Classes are good to. 5 star. :)

Fantastic experience: Great gym and reasonably priced! The staff are very helpful and the equipment is always clean. I have really enjoyed my experience here and I definitely recommend Anytime Fitness to those looking for a nice place to work out. I have not taken advantage of their personal trainer staff, but I see them often working with people throughout the gym. They offer classes, personal training and have a tanning area. Their locker rooms are clean. I highly recommend Anytime Fitness for your fitness needs!

Fantastic experience: I've been a member of Anytime Fitness for 11 months now. This place has truly become my second home. All the trainers are great - always available to offer help or some advice. I would recommend Anytime Fitness to anyone. Love my Fit Family!!

Fantastic experience: Clean. Great customer service. Great size and value. Ask for a trial and check it out yourself.

Fantastic experience: Anytime Fitness has found the perfect blend of a welcoming, non-judgmental environment and a real gym where you can do real work. Very reasonable pricing and strong support of the Broken Arrow community. Glad to be a part of the Anytime Fitness!

Fantastic experience: The owner is very kind and so are the people who come. It is a very professional gym with about every machine you could think of for doing your workouts. Everything is very well kept here. I would definitely recommend this gym over any.

Fantastic experience: Nice and clean. Plenty of equipment. Would like the front entrance to work, as I don't like the rear entrance for late night sessions. Other than that, pretty good.

Fantastic experience: Great gym, staff are very helpful awesome friendly environment have been training here for years.

Negative experience: to expensive. needs student rates or a basic package for like 20 bucks a month.

Negative experience: 7 days trail is a set-up, want $99 deposit for the key, and pushing hard to pay this much to buy their special private lesson. After knowing I don't want to sign the year contract after the 7 days trail, got suggest "why don't you visit other gym first?" Yes Manager Ben asked me to get out of his GYM!! I live locally in Altona and this has been my worst experience with local shops. I was going to commit to a gym near home, and certainly not this one anymore. They blocked bad reviews on google but whoever want to try this gym please go to check their product review. A shop like this with a manager's very poor customer service shouldn't be survive. All they want is your money money money.

Negative experience: Terrible place. You never feel welcome and my experience with the staff has been horrible. The fact they trap you in contracts is just as bad. I would steer so far away from this place.

Negative experience: Management is bad. Gym packed and dirty.

Negative experience: Worst gym ever. I bought the package with 3 PTs, never got the PT sessions done as always there was an excuse from the them. after 6 months tried to cancel the membership as I got injured, as per the contract I was entitle to cancel it without pay the cancellation fee and they didn't honor the contract. The manager (Zoe something) Was a completely unprofessional. These guys just don't care about customer satisfaction, their own image but the money... Is ALL ABOUT MONEY. Equipment are OKAY, but depending on the time you go I may queue up to exercise with some. I would NEVER recommend anytime fitness to anyone, I had enough drama from this.

Positive experience: Decent price, good set up and available 24/7

Negative experience: New management sux

Fantastic experience: Great culture, awesome staff who is always willing to help