Anytime Fitness

Positive experience: Don’t know what the deal is with this gym, the location is very convenient but I come in during the week and it’s a bunch of rap music on the speakers, and it’s not even good either. I’m not the type to be critical of lyrical content, it’s typical rap content, but it’s definitely not exercise music, and feels more like whatever the employee working that day wants to listen to instead of typical music for a gym. There’s also a broken rowing machine strap that hasn’t been fixed in the 3 months I’ve been there, surprised it’s not been fixed yet.

Positive experience: Recently renovated apparently, looks exactly the same, same 2 broken treadmills, a lot of the cardio equipment is outdated, especially compared to other locations. Only go to this location for late night training, other times it's always overpacked

Fantastic experience: Amazing customer service, staff is always so dedicated towards all members. Jeremy was really nice throughout the whole sign up process too.

Negative experience: Walked for 35 minutes and took pre workout to get here and they are closed for renovations.. I know as a business owner it take 2 minutes to change the status to "temporary closed" on google.. Would have saved me the time and headache.

Negative experience: Would’ve been nice for the gym to inform members either via text/email that the gym is closed.

Negative experience: Very unprofessional and poor managements. Worst experience ever. Very rude.

Negative experience: They making money without any permission they make deductions from account very bad experience

Positive experience: Holes in the roof could be fixed. Floors around the cable machines are dirty and needs repairs too.

Fantastic experience: Absolutely love the space in the gym, cleanliness and friendly staff

Positive experience: Decently sized gym, the two half racks mounted to the wall are desperately lacking plates, there are only four Olympic 20KG plates between the two racks and the nearby landmine bar.

Positive experience: Gym is ok and amenities are nice but it's way too overpriced for what it is. Not to mention they don't even have free wifi.

Fantastic experience: staff are so friendly!! love the environment and especially the manager always so kind and understanding

Fantastic experience: The staff at this gym are really lovely and helpful and it’s great to see them when we come in. Love the challenges the gym does and how workers get involved. There are a couple things that need to be fixed, but overall it is a great gym!

Positive experience: Great staff who are always smiling and very helpful + makes a good environment. Lots of natural light in the morning and day which is very inviting and relaxing when I’m working out.

Fantastic experience: Excellent gym. Stellar service. Amazing community. 5 stars all around!

Negative experience: Worst ATF in Sydney. Small, Dirty and smelly. Zero maintenance has been carried out. Big holes in the floor and roof!! Equipment is outdated and not serviced. Nobody uses towels and wipes are rarely available.

Negative experience: Scamming people without letting them know about money they owe. Then charging higher using excuse from direct debit.

Fantastic experience: 10/10 gym! perfect size and the extremely easy to navigate! the staff is also so so helpful and nice! always greeting me with a smile!

Negative experience: Gotta be on the worst Anytime's in the Hills. Always packed, not much equipment, you're better off going to the other ones around the area. Lack of power racks in comparison.

Negative experience: Place is in horrible condition, packed in peak hours. Things have been broken for months with no fix/a horribly cheap fix

Negative experience: Gym increases prices while offering no changes. Gets far too busy, gym is too small. the equipment is in horrible condition (handles and seats are broken), there are huge holes in the floor, roofs and wall that havent been fixed in years. No new machines are added and the ones they use are very low quality

Fantastic experience: Good place for a workout but the parking is inadequate at busy times.

Negative experience: Well what can I say I’ll try and be as gentle as I can... firstly the Gym is soo dirty stains all over the seats the floor is disgusting has it ever been cleaned?? The machines that are 90% are soo loose I was afraid to use them in case they broke personal this had to be the worst AT in Sydney that I’ve came across obvious the owners don’t care about the Gym and or clients shame on you! It’s owners like this need to get out of the Health & Fitness game !! And in the area it’s situated in WOW !!!

Fantastic experience: Love the clean feel of the place. Staff are friendly. Love their wipe system where they have proper dispensers, makes cleaning down of equipment so much easier!!!! Like the area upstairs for cardio and warmup and stretching.

Positive experience: busy and small but overall a good gym cannot fault it

Fantastic experience: I’ve joined anytime fitness for 1 year. Cancelled as I joined another gym with other services like spa and pool. However my time at anytime fitness was good. Staff was good. Cancelling membership and joining was easy.

Fantastic experience: Kerri and the team at AF Norwest are super friendly, helpful and very professional! I have been going to this gym for many years now and it's definitely one of the better gyms in the area. It has everything you need for a great workout, and the members are always friendly and approachable, if you're after a chat. Would recommend this gym to anyone looking to start their fitness journey.

Fantastic experience: Great gym! and great staff- super friendly and helpful!

Fantastic experience: Love this gym! Kerrie is the best manager and the actual layout of the gym is unbeatable. Definitely recommend to anyone in the area!

Positive experience: This gym is big and spacious, but it has almost half the amount of equipment that local gyms have. What's the point of having space when it's not even utilised, most of the time the benches are in use even at quiet times. More equipment is needed, even more benches.

Positive experience: Cool gym, no music

Negative experience: Last night I went into the gym at Norwest with my friend at around 6:15pm, as I was walking into the gym there was another person walking out and she held the door open for me and my friend, but we still tapped in when we walked in. The staff member her name was Lana yelled something we thought she was talking to the person sitting with her in the reception bit as they were being loud and laughing when we had walked in. But she was yelling at me and my friend as we walked in, we did not hear her properly. My friend thought she had said show me your tag so we both showed our tags and then kept walking up the stairs she then yelled something and chased after me. She then got very close to me pointing in my face telling me not to walk away from her, I am disrespectful and rude! I honestly did not know what was going on. She then aggressively says that I did not tap in & that I need to scan my tag again. She then continues to carry on following me closely saying when I tell you to stop you stop. I then went to tap in and apologised saying I did not hear her, and I thought she was talking to the friend sitting with her, she then continued to get in my face pointing at me with her nails in my face saying she did not care. I told her she was being rude to me, and it was unnecessary the way she was treating me & she continued to get aggressive and told me I was rude for walking away and she will kick me out of the gym, I then said I don’t want to be at this gym and left the gym. Lana made me feel so uncomfortable and threatened by getting so close to my face. I already get anxiety going to the gym having something like this happen has made me quite hesitant to return to a gym, I will definitely not be returning to this gym. ALSO, after checking my anytime app visit history, it DOES show that I tapped my tag in and the whole situation was so not needed. I then went to Baulkham Hills anytime. They made me feel quite welcomed.

Fantastic experience: The best service from any other gym I called before signing up. The staff were informative and tried to help as much as they could before I committed. Good rates and nice and clean place

Fantastic experience: One of the best gyms in the area Friendly staff Clean and tidy place

Negative experience: Pathetic gym ever. I can't believe the centre manager is such a big theif. Seriously the centre manager of bella vista branch is rude and asks for $100 from people for no bloody reason.

Positive experience: Amazing Gym in Belle Vista. The place is good has good equipments for exercise. My PT is amazing he will make you work hard. Remember you lose weight in kitchen and not gym.

Fantastic experience: Friendly staff, plenty of parking, good range of equipments, 5 shower rooms and 2 changing rooms. Overall very spacious and open with skylight windows, bushy outlooks and loads of cardio/ stretching and weights areas

Fantastic experience: Very clean and neat. Heaps of parking spaces available and usually not so crowded during weekdays.

Positive experience: The gym has a good amount of equipment, but the cleanliness is not fantastic as weights aren't put away by members or staff from the looks of things after multiple visits.

Negative experience: I want unsubscribe my account 3 months back , but staff told me to freeze my account for next 3 months and if i need to continue i can , but if I don’t they will unsubscribe my account, yesterday i saw my money deducted from my accounts and today i went there for explanation, so WHY i was not got informed for reactivates my account and why the hell they don’t inform you for future payments will deduct from your account for particular date , so a person can make arrangements to meet them from busy life. There are heaps of explanations from their side “SO YOU CANNOT DO MUCH “ I really unhappy for that kind of service

Negative experience: BAD BODY ODOUR ALERT- Literally 2 mins away from me but the constant BO is such a deterrent that I go to another anytime 20 mins away. Don't train here unless you like working out in an armpit

Fantastic experience: Awsome!!

Negative experience: DO NOT JOIN THIS GYM. I got told they would match my $13 a week plan from another anytime, got this confrimed 5 times that the price would not change, No joke the day i transfered they had increased my plan to $18 a week. DO NOT TRUST THIS GYM. They do not care about your fittness goals just your money.

Negative experience: Rude staff and weight was everywhere, I find one on running machine. Not clean at all.

Fantastic experience: Awesome gym with plenty of machines, 24/7 in every suburb, and a music app to choose your own

Positive experience: Good friendly staff. Just a bit cosey and crowded

Negative experience: Horrible experience with Brandon, extremely rude and seriously lacks customer service big time. Explained costs very secretively, as soon as face to face to register new fees came up and when questioned became very rude and aggressive. I wouldn't employ him to clean floors even, unless it's a family business And he got lucky. I would never join as long as he works there

Positive experience: Need to clean the change rooms more frequently, someone likes to use the mirrors as a Kleenex ... disgusting, been there since i joined also.

Fantastic experience: Staff here are very friendly and the gym has just had a refurb as well. This gym has everything you need for a great workout. Their are the monkeys and meatheads that drop weights and walk sideways through door-frames as the think they are huge but you get that everywhere. I enjoy training at the Norwest gym and can highly recommend it.

Fantastic experience: Renovations were overdue but have spruced things up a bit. Try to avoid peak times it gets a bit crowded but overall great gym when it’s not too busy.

Negative experience: I really don't like the manage, who does he think he is?!! Why do you pay such expensive price by meeting such staff here, plus the area very small, too crowded?

Negative experience: The manager Mr Abandon (Brandon, apologize for my accent) is sooo unprofessional, tricky and rude. Be very careful before you sign a contract here as what he tells you always change as you don't have a record before! Not worthy to pay here !

Negative experience: Misleading information. Rude and unprofessional manager. Be extra careful when signing up here. The agreement is too greedy and unfair. I didn't realize it until it's too late.

Fantastic experience: Renovation was such a good addition and improvement

Negative experience: Small and limited equipments, most worst is the manager of this club, how could he act so fake by being “nice” for a moment while turning so rude after ???!!!!!!!!!!!!!!!!!!

Negative experience: Very expensive and staffs don't do their job properly

Negative experience: Staffs are really irresponsible. Always I should call many times just for small question.I am so disappointed .

Fantastic experience: nice fitness spot

Fantastic experience: Brandon the gym manager is very accomodating and goes out of his way to help out ! Highly recommend this Anytime Fitness Branch.

Fantastic experience: Good gym and friendly staff. Clean New equipment ‍♀️

Fantastic experience: Awesome gym. Staff are super friendly and helpful as well. Made the switch from anytime fitness kingspark and I couldn’t be happier. Gains for days.

Fantastic experience: Awesome Gym

Negative experience: The staff who handle the emails and complaints are rude!!! Do not sign up here!!! They want you to sign up and hope and pray that you forget about your membership. They’ll tell you they will freeze the membership for you only to restart it without ANY REMINDERS. EVEN THOUGH THEY REMINDED YOU BEFORE. AND EXPECT YOU TO REMEMBER so that they can take out 5 months worth of payments for nothing!!! NO SYMPATHY FROM THIS MONEY HUNGRY ESTABLISHMENT WHO HVE GOTTEN EBOUGH. they couldn’t care less when I told them in in the middle of planning my wedding and all our money is getting emptied. I WILL DEFINITELY BE TAKING THIS FURTHER NO MATTER WHAT YOU THINK YOULL GET AWAY WITH.

Fantastic experience: amazing gym, and the staff are so friendly and are willing to go out of their way to help everyone

Positive experience: Not the newest or biggest gym. All equipment is good enough though. Extremely busy during peak hours which is probably biggest drawback

Positive experience: Would be a good gym, but there is not enough weight plates. Bathrooms are barely clean. Also one of the gyms where other inconsiderate members don’t put their weights back. Every time I come to this gym, the weight plates are usually everywhere.

Negative experience: Unhygienic crowded and inconsiderate members using 3 machines during peak hour. You’ll find better cleanliness in a barn

Positive experience: Depends on what area... close to city, crowded most of the time.

Positive experience: good gym

Fantastic experience: Nice place.

Fantastic experience: Joined at this gym. Staff are friendly and accomodating, always greeting and smiling at the door. Gym always smells good compared to other gyms, good ventilation. Great equipment, small gym compared to most but it's got a large free area upstairs for stretching. Windows provide good natural light for workouts, cardio equipment faces windows which is refreshing. Gym's generally quieter than most Anytime Fitness gyms I've been to, mostly full of office people as it's in the middle of the Norwest Business Park. Only downside is Frango's and Gloria Jeans from across the road is too tempting...

Positive experience: Good gym, three power racks and one smith and a decent weight area but good luck when it gets busy. When its busy the need for more benches becomes obvious because people like to sit on them in between squatting sets of 1 plate. Also, find the person who broke the leg extension in Jan 2018, shoot them, and shoot them again. Ruined my leg day. How hard is it for people to readjust the pin. Idiots.

Fantastic experience: Not maintained very well, leg extension machine been broken for ages.

Positive experience: It's s basic gym

Fantastic experience: Plenty of parking

Fantastic experience: One of the best gyms in the area.

Positive experience: I've been to many gyms with different brands in different locations including 2 other Anytime Fitness clubs so I think I'm in a good place to give an honest comparison. While this gym overall space is not the most suitable for a gym, having small number of toilets and showers for the number of members and a few other things, the overall experience I'm having in this gym is good. There have been some areas where the standards could have been better however seeing the management attempt to improve the overall conditions of the gym is promising and positive. I'm looking forward to see the gym I'm spending the best hours of my day to be something I can be proud of. Keep the spotlights on Tony. You're a great guy.

Fantastic experience: Quiet gym, clean and has nice amenities

Fantastic experience: Anytime its never busy

Fantastic experience: Best gym I have been to in the area by far. The gym is clean and has a large range of strength equipment as well as cardio machines. Bathrooms are spacious and clean. Well ventilated. Can be busy in peak periods of the day. Staff are always friendly and helpful

Fantastic experience: My current gym for the last couple of months. Really like it. Rarely ever wait at a machine, everything is in great shape and the people are good.

Fantastic experience: Good gym. Friendly staff and people that go there.

Negative experience: Pretty small gym with a huge membership base makes it difficult to secure equipment. Had to go during inconvenient hours to train comfortably.

Negative experience: The weight cages are often filthy. Patrons don't clean up after themselves, and several times I've found the benches covered in sweat or drink spills. The weights are often scattered on the floor and I once found a weight by the treadmills. Either the staff aren't cleaning up or patrons are just so bad at cleaning up after themselves it feels like it's become a culture here to be completely grubby. Very unlike other Anytime gyms I've been to since I travel between Canberra, and Sydney. The Bella Vista Anytime gym is kinda gross now.

Positive experience: Social distancing is non existent. The 'hygiene' station is constantly out of supplies. Also the antibacterial wipe holder is either empty or overflowing with tissues late at night. I have seen people walkway after using equipment without a towel and no wipe down.

Positive experience: Nice looking gym just not sure about the 12 month contract with so many other flexible arrangements available

Positive experience: Nice gym but would like it if they had more equipment. Kept looking for plates and benches. Wasnt much in the circuit room.