Information about Club Lime Five Dock

49 Queens Rd
2046, Sydney
+61280734800

Opening hours

  • sunday: 7h-16h
  • monday: 5:30-21:30
  • tuesday: 5:30-21:30
  • wednesday: 5:30-21:30
  • thursday: 5:30-21h
  • friday: 5:30-20h
  • saturday: 7h-17h
Within the streets of Five Dock sits a neighbourhood club that is more than meets the eye. Packed with brand new cardio, free weights, and functional equipment, plus wellness classes and a creche.

Our comment from FitFit Australia about Club Lime Five Dock:

Club Lime Five Dock, located in Sydney, offers a spacious and well-equipped gym environment with friendly staff and a strong sense of community among its members. Many users appreciate the variety of equipment available and the additional amenities such as the sauna, steam room, and swimming pool. The center provides a welcoming atmosphere where members feel respected and supported in their fitness journeys.

Key highlights include:

  • Spacious Layout: Plenty of room for workouts without waiting for equipment.
  • Quality Equipment: A wide range of machines and weights available.
  • Community Spirit: A friendly atmosphere where members enjoy working out together.
  • Excellent Facilities: Includes a pool, sauna, and steam room.
  • Convenient Parking: Two-hour free parking available underground.

Some areas for improvement have been highlighted in user feedback:

  • Concerns about cleanliness in shower and toilet facilities, with reports of maintenance issues.
  • Inconsistent staff responsiveness and customer service experiences.
  • Equipment organization and timely cleaning may require more attention.

Overall, while some elements need addressing, Club Lime Five Dock remains a popular choice for those seeking a supportive and well-equipped gym environment.

Services, Machines and Guided Classes

Cardio
Functional
Free Weights

Club Lime Five Dock: Opinions

3.5/5 (101 Opinions)
Kanye 10 months ago

Negative experience: Good gym. However, their Sauna and steam is by far the filthiest I have ever been to. Never gets cleaned yet they thought it was a good idea to put cockroach poison inside of the sauna! Unbelievable. A good place to get a skin infection if anybody is interested.

Club Lime Five Dock
Club Lime Five Dock

Hi Kayne, thank you for your review here. We apologise this has been your experience. If you would like to send us this feedback you can reach us at [email protected]

Daniel Johnson 10 months ago

Positive experience: Sauna, steam room, showers, and urinals are rarely cleaned. Cockroaches and other insects the size of my fist are constantly on the Sauna floor. I caught a Staph infection in the Sauna, no joke. I constantly see people waiting at the desk to join, while the staff are working out, chatting etc. I saw the bald manager eject a member for having the wrong fabric of towel for working out with also. Limited choice of equipment, you'll be queuing constantly.

Club Lime Five Dock
Club Lime Five Dock

Hi Daniel! We apologise for your experience! If you are happy to discuss this feedback with us further, please email [email protected].

Dany Mikhail 1 year ago

Positive experience: Amazing gym with great facilities. What I love about the place is that all the clientele are polite and friendly. Don't have any intimidating roid heads !

Club Lime Five Dock
Club Lime Five Dock

Thanks so much Dany! We're glad you're loving the gym.

A W 1 year ago

Positive experience: I used to come here when it was run by Fit n Fast and can say that the amenities were much better maintained. Disappointing that they no longer accept Fitness Passport which is how I found out about the gym when they were run by Fit n Fast.

Club Lime Five Dock
Club Lime Five Dock

Hi A, we would love to hear your feedback on the amenities! Send us an email at [email protected] so we can chat :)

James Marroun 1 year ago

Negative experience: Great staff, great members, toilet and shower facilities are disgraceful, cockroaches insects, bathrooms always filthy can’t use showers, emailed head office no response

Club Lime Five Dock
Club Lime Five Dock

Hi James, I am sorry to hear you did not receive a response! Please email us here so we can help: [email protected]

John Smallios 1 year ago

Fantastic experience: Great facilities. Spacious. For the $$$ you pay its loaded with value. Sure the staff can learn to smile a little more, but not enough to ruin my day :()

Club Lime Five Dock
Club Lime Five Dock

Hi John, thanks for your review here

Yun Mao 1 year ago

Fantastic experience: Love to have a free sauna after gym

Club Lime Five Dock
Club Lime Five Dock

Thank you for you review!

STEVEN VIRAG 2 years ago

Negative experience: Be a lucky if you find both steam room and sauna working!! They should think of crediting customers until repaired and working! Only reason I joined was for steam room and sauna!

Club Lime Five Dock
Club Lime Five Dock

Hi Steven, sorry to hear of your experience. If you would like to email our Member Assist team, you can reach us at [email protected]

Alex 2 years ago

Fantastic experience: 5star considering the location, covered 2h parking underground. Enough equipment in the Gym and relaxation area. Great steam sauna around 3×6m with a 3 layers. Friendly staff. Disadvantages: most of the showers need to be fixed, dirty floors in the relaxation area. Overall good to visit.

Andy C 2 years ago

Fantastic experience: Pretty good setup and excellent parking option underneath. The staff are friendly and the trainers appear knowledgable. Dumbells go up to 50kg. All the usual equipment. Good layout.

Club Lime Five Dock
Club Lime Five Dock

Thanks Andrew for leaving a review with us.

gambitgreen 2 years ago

Fantastic experience: A great spacious gym with friendly staff

Club Lime Five Dock
Club Lime Five Dock

Thanks for the review.

Ashlee Baron 2 years ago

Fantastic experience: Such a good gym! The staff are friendly and the members have a lot of respect for each other and the equipment.

Club Lime Five Dock
Club Lime Five Dock

Thanks Ashlee. This is really great to hear.

Payam Toloo 2 years ago

Fantastic experience: Friendly staff, very clean and always well equipped. Been going there for over 5 years. The Bad reviews here are probably from their competitors…

Club Lime Five Dock
Club Lime Five Dock

Thanks for the great feedback, Payam. We thank you for your ongoing loyalty and support. See you again next time.

Maree Boate 2 years ago

Positive experience: Club Lime Five Dock has a great vibe, everyone is welcome and very friendly

Belkis Mereles 2 years ago

Fantastic experience: Update Aug 2023: still loving it. So glad I've discovered Reformer Pilates. Dee is amazing. Gotta get in early as classes always get fully booked. Just wish there was an earlier session than 6.30 and more evening ones! First time inside a gym in 6+ years. Did the endurance class with Andrew. Great facilities and no judgement on my lack of fitness or form. Also pleased to find out there's access between certain hours to the indoor pool. Definitely glad ive joined Club Lime and will be back again... Once I recover from today's session...

Club Lime Five Dock
Club Lime Five Dock

Thanks Belkis - we're so glad you chose Club Lime Five Dock to restart your fitness journey. We hope you continue to enjoy training with us!

Aaron D 2 years ago

Negative experience: Average gym, ok eqipment but ridiculously busy at peak times. Parking is rubbish and expensive. Staff are clueless. Membership process and promotions are a scam.

Club Lime Five Dock
Club Lime Five Dock

Sorry to hear that you may have had some confusion over the process and promotion, Aaron. Our Member Assist Team are available to address any queries or assist with any issues you may have- [email protected].

KIA SIA 2 years ago

Negative experience: I do reformer classes as well as gym from time to time. I find Dee quite rude and she repeats the same class too many times. She does the same exercises over and over again. We aren’t there to do crunches but work the machines. Pilates has so many different exercises yet we do the same thing over and over again. It’s quite boring!! Reformer classes definitely could be better and change it up so you’re not doing the same class all week! We need to challenge our bodies.

The Princess Guy 2 years ago

Negative experience: Would not recommend for following reasons; - Personal trainers and their clients hog multiple machines simultaneously - Staff don’t actually work, mainly found chit chatting with members working out - bathrooms constantly a mess

Club Lime Five Dock
Club Lime Five Dock

Sorry to hear you may not have enjoyed your experience. TPG. We hope that you can email the Member Assist Team with any feedback to follow up on- [email protected].

Christina laz 2 years ago

Positive experience: Clean and spacious, plenty of equipment, free underground parking for 2hrs and reception staff are nice. Not too busy around the usual peak time (6-7) but gets crowded around 3-4pm, I guess bc the highschool across the street but members are respectful so no issues. Bathrooms are usually clean but shared with the pool facility in the same building so floors are often wet. Would give 5* if they were 24/7, so many gyms are nowdays and five docks opening hours are way too short.

Club Lime Five Dock
Club Lime Five Dock

Thank you for taking the time to share your feedback with us, Christina. We look forward to seeing you in club.

Chie Harashima 2 years ago

Fantastic experience: Club Lime has a fantastic Creche servce to look after your kids while you work out. I brought my son two to three times a week. Ladies treated my son so well and they are great to chat with. I could't make gym going into the habit without ths service. Thank you so much Tanya and the team!!

Club Lime Five Dock
Club Lime Five Dock

Glad you are enjoying the facilities, Chie. We look forward to seeing you in club.

Janice Wong 2 years ago

Fantastic experience: The best personal trainers who actually care about your form! They also remember your name and remember your goals. Highly recommend the HIIT classes with Andrew and Daniel!

Club Lime Five Dock
Club Lime Five Dock

We are glad to hear you are enjoying the classes, Janice. We look forward to seeing you next session.

J H 3 years ago

Fantastic experience: Amazing team, equipment and classes. Very clean and well maintained. All members are very polite and you can literally spend the entire day there! Gym, pilates, yoga, sauna, pool

Miya 3 years ago

Positive experience: Gym itself is not bad, much better after renovation. I did have a bad experience with one of the trainers but he stopped bothering me after I complained. They have a creche on site, as well as 2hr free parking for members.

Brent Nicholls 3 years ago

Positive experience: A relative clean and spacious gym with a great assortment of workout equipment and runners/bikes. The gym equipment seems new with branding on the weights. Lack of air-conditioning can make it a little warm, but it has everything you want for a great workout. The packages they offer for membership seem good value, I was only visiting for 3 weeks but found it better to buy a month + joining fee for the amount or time I planned to go, while a casual visit costs $20 per visit. Friendly and helpful staff too

Wisam Bahmad 3 years ago

Negative experience: Stay away!!! I warn you... Once you sign up good luck trying to get out ot the membership even if you are on a month by month deal... They will squeeze every cent out of you. You sign up @ the front desk and that's the easy part. Then if you want to quit... Don't you dare they say!!! They will milk you... You can't just quit at the front desk... No... You have to give them 28days notice and in writing via email... But it does not stop there... Even after I did all this I had funds coming out of my account for the next 3 months. I tried to get a refund and they refused saying, take them to court! Please, please... Go to a different gym.

Club Lime Five Dock
Club Lime Five Dock

Hi Wisam, Thanks for your feedback. Apologies to hear you feel this way about Club Lime Five Dock. Please contact [email protected] to speak with the Member Assist Team and have your situation reviewed further.

Trust Winters 3 years ago

Negative experience: Nice upgrades, but notice you've kept the cockroaches in the sauna. Looks like they've been using the facilities as they are huge. Got tip - clean it.

Jason Tidswell 3 years ago

Negative experience: Do not use this gym. In essence they will not stop your membership and keep taking money from your account. They are really disgusting in their behaviour as we have found out from trying to cancel for two years.

chris chapman 3 years ago

Positive experience: Excellent facilities and equipment, friendly polite staff. Only (minor) gripe is opening hours are a little limited.

Bianca Cullen 3 years ago

Fantastic experience: Great new upgrades. All new machinery. Bathrooms are always clean. Changeroom facilities are fantastic. Staff are super lovely.

Jaimy Lancaster 3 years ago

Negative experience: They've been taking unauthorised payments for two years after a membership was cancelled and it's impossible to get in contact with them. I've tried email, phone, Facebook, Instagram and web inquiry. The worst!!!!!!!!

Justin Hou 4 years ago

Fantastic experience: Not too bad. I left them due to COVID restrictions hardship. They are not that pushing to sell. Was wondering to find a personal trainer when I joined, but never got a follow up call about this. Facility has been updated during last lockdown. Staff working there are very friendly. I had an treadmill accident before and the guy Sam? was very nice helping with bandage before my visit to Concord Hospital emergency department. A local ︎ gym. Convenient parking downstairs. The weekly rate is pretty reasonable since they also have a pool mainly for kids learning.

Nadim A 4 years ago

Fantastic experience: Very spacious area with separate cardiovascular and weights sections. Personal training offered here and a wide variety of machines to use.

Karla Bosnar 4 years ago

Fantastic experience: New gym looks great

Sebastian Vella 4 years ago

Fantastic experience: Even tho it's very popular its sheer size and space never leave you waiting for equipment, excellent gym and competitive price.

Jonny Caviar 4 years ago

Positive experience: Good gym with lots of equipment, sauna and steam room. Staff are mostly friendly and helpful. Not into other gym users leaving their towels on equipment so no one can use it while they chat on their phones for twenty minutes. Perhaps some reminders and enforcement of gym etiquette wouldn’t go astray

Alan Khoury 4 years ago

Positive experience: Nice gym with sauna and steam room. One negative is that the free weights are never organised correctly.

Club Lime Five Dock
Club Lime Five Dock

The refurbishment to a Club Lime gym is currently underway. Expect the re-vamped club to re-open on Monday, 3 May, 2021.

Marlon Hastwell 4 years ago

Negative experience: One time i had a sauna at this gym without a cockroach.

Club Lime Five Dock
Club Lime Five Dock

The refurbishment to a Club Lime gym is currently underway. Expect the re-vamped club to re-open on Monday, 3 May, 2021.

Saara Thakker 4 years ago

Fantastic experience: Great gym with nice staff and lots of things to do.

Monique Cozzubbo 4 years ago

Negative experience: I've been a member for a year. In December, (during COVID) I decided to suspend my account until February because just was too worried. Unfortunately, I was charged. When dealing with them, it's ridiculous. You are chasing them up for an answer or they give you credit, not your money back! When I did have my membership, I was entitled to two PT sessions, I emailed and talked to receptionist. I was always met with the same answer, we currently busy or we will get back to you soon. Go to another gym!

Philip Tian 4 years ago

Fantastic experience: Pretty clean Gym and the machines are well maintained. Would like to see more free weights for the squat rack and bars.

Georgia 4 years ago

Fantastic experience: They’ve just finished the fit out for Club Lime and omg it’s amazing! Such a different vibe but it’s so nice, feels like a more functional workspace and a lot more room to exercise! Amazing gym! FitnFast; I’ve been coming to this gym for over 2 years now and I really love coming here. You see the same faces over and over again and it feels like a community. They have a great range of weights and exercise machines. Would recommend!

S JY55555 4 years ago

Positive experience: The facilities are a bit old as there are some rubber handles falling off and stuff, however considering the relatively cheap price, friendly staffs, and clean and organised environment, it is a fair gym to go.

Scott Wagemaker 5 years ago

Fantastic experience: One of the best gyms I've been to. Abundance of machines and ample room to train. Very pleasant and nice staff. Luv it. Scotty

maroun azzi 5 years ago

Fantastic experience: Great place, great atmosphere

Makhlouf “Makka” Tanjung 5 years ago

Fantastic experience: Great place to train, has a variety of equipment, not to mention the pool available to members, and the staff are friendly, helpful and a pleasure to talk to.

theloneoutsider 5 years ago

Negative experience: Staff broke in to all lockers without notifying any members. Unprofessional service when dealing with this issue. Failed to provide other services as outlined in contract. Unable to give a basic level of customer service relating to any issues. Will only be supportive if you are giving them money.

Michael Logiudice 5 years ago

Negative experience: Just wondering when the last time the steam room was cleaned? FYI there is mould growing everywhere! Otherwise, a great gym.

Club Lime Five Dock
Club Lime Five Dock

Hi Michael, Thank you for taking the time to leave us your feedback. We have escalated this onto the club manager to investigate further. In the meantime, if you have any further concerns, please contact our team at reception or on (02) 8073 4800. Many thanks, Team FNF

J Lay 5 years ago

Positive experience: I do like the equipment they have and there's plenty of room to work out. That said, it's not 24 hours meaning there are A LOT of people cramping the free weight section during peak hour straight through to when the gym shuts.

Club Lime Five Dock
Club Lime Five Dock

Hi J, Thank you for taking the time to leave us your feedback. Our Five Dock club, along with other FNF gyms, have recently been purchased by fitness company Viva leisure who will be making some exciting changes to the Five Dock gym. For more information, please feel free to speak to our team directly at reception. Many thanks, Team FNF

SUJAN ACHARYA 5 years ago

Fantastic experience: All good this club

Club Lime Five Dock
Club Lime Five Dock

Thank you Sujan, it's wonderful to receive your positive star rating! We hope you continue to enjoy your training. Many thanks, Team FNF

Prasanna Kumar 5 years ago

Positive experience: Good gym with swimming pool, steam bath and sauna. Already limited timings but now even less than usual.

Club Lime Five Dock
Club Lime Five Dock

Thank you for your taking the time to leave us your star rating. We are always looking for ways to enhance our members experience. Feel free to reach out to us directly so we can address any issues you may have. Many thanks, Team FNF

Bolek Szymczyna 5 years ago

Fantastic experience: Great and cheap. Well equipped.

Club Lime Five Dock
Club Lime Five Dock

Thank you Bolek it's wonderful to receive your positive feedback star rating! We hope you continue to enjoy your training. Many thanks, Team FNF

Ali Akl 5 years ago

Positive experience: Chloe is the bomb, cheerful personality just what I need every morning at 6 am.

Club Lime Five Dock
Club Lime Five Dock

Thank you Ali, it's wonderful to receive your positive feedback and star rating! We hope you continue to enjoy your training. Many thanks, Team FNF

amir e 5 years ago

Negative experience: I train in almost every FNF gym in Sydney because of work, this is the only one where I get constantly harrased by one of the employees (cemil), everyone else in the gym is friendly and they don't bother people as much as he does. The gym would totally benefit from his leave.

Club Lime Five Dock
Club Lime Five Dock

Hi Amir, We are very sorry to hear about your recent experience at our Five Dock club. We have escalated this onto the club manager to further investigate, but if you can please get in touch with our team on (02) 8073 4800 to provide more information, that would be much appreciated. Many thanks, Team FNF

Haro Tatian 5 years ago

Positive experience: Not a bad gym I've been a member for a while, I like that they have sauna, steam room and an indoor pool. But can you please get a waist exercise machine, also can you open the gym 24/7 that would be great.

Club Lime Five Dock
Club Lime Five Dock

Hi Harout, Thank you for taking the time to leave us your feedback. Your feedback is important to us so we have passed this onto management. We hope you continue to enjoy your training. Many thanks, Team FNF

L J 5 years ago

Negative experience: Terrible, overcrowded, rude members and even worse staff that allow members to get away with their poor behaviour

Club Lime Five Dock
Club Lime Five Dock

Hi there, We are very sorry to hear about your recent experience at our Five Dock club. Your feedback is very important to us, so we have forwarded this onto the club manager. If you have any further concerns, please speak to our team in club directly. Many thanks, Team FNF

Geoff Francis 5 years ago

Fantastic experience: Great gym, very spacious and clean,

Club Lime Five Dock
Club Lime Five Dock

Thank you Geoff, it's wonderful to receive your positive feedback and star rating! We hope you continue to enjoy your training. Many thanks, Team FNF

Iveta Zvěřinová 6 years ago

Positive experience: Not bad gym at all. Good classes, good equipment and nice space but women's changeroom is disaster. Often very busy with little children from swimming classes.

Club Lime Five Dock
Club Lime Five Dock

Hi Iveta, thank you for leaving us your star rating and feedback, your feedback and reviews are important to us so we have escalated this onto the club manager. Many thanks! Team FNF

Nick M 6 years ago

Positive experience: Sauna and steam room, some equipment is old (spin bikes)

Club Lime Five Dock
Club Lime Five Dock

Hi Nick, thank you for leaving us such a great star rating. Your feedback and reviews are important to us, so we have passed this onto the club manager. Many thanks! Team FNF

lesley` Warner 6 years ago

Negative experience: Disgusting facilities and v rude management

Club Lime Five Dock
Club Lime Five Dock

Hi Lesley, We are sorry to hear of your negative experience. Our members experience in our club is extremely important to us. We have passed this onto our club manager at Five Dock who will get in touch with you to discuss your feedback. Many thanks, Team FNF

Adam Stenlake 6 years ago

Fantastic experience: Great gym! Awesome staff and trainers and friendly members. Lots of classes, machines and weights to choose from.

Club Lime Five Dock
Club Lime Five Dock

Thank you for the incredible star rating Adam and for your positive feedback. We are really glad to know you are enjoying your time at our Five Dock club. We hope you continue to enjoy your training. Many thanks, Team FNF

Luka G 6 years ago

Fantastic experience: From Beth & Gab at reception to the club manager Andrew - the service and experience here is worth every cent!

Club Lime Five Dock
Club Lime Five Dock

Thank you Luke, it's wonderful to receive your positive star rating and feedback! We hope you continue to enjoy your training. Many thanks, Team FNF

Natalie D 6 years ago

Fantastic experience: Have been a member for 6 years. Great atmosphere, classes are fun. Equipment is in great condition

Club Lime Five Dock
Club Lime Five Dock

Thank you for the incredible star rating Natalie and for your positive feedback. We are really glad to know you are enjoying your time at our Five Dock club and loving our facilities. We hope you continue to enjoy your training. Many thanks, Team FNF

Peter Troiano 6 years ago

Fantastic experience: Good equipment and staffing

Club Lime Five Dock
Club Lime Five Dock

Thank you for leaving us such a great star rating and feedback Peter! We are so happy to know you are having a great experience at our at yo ur club. Many thanks, Team FNF

Mauricio Marulanda 6 years ago

Negative experience: Guys don't even bother about this Gym, They have the worse customer service I ever experienced. They don't even looking in to your eyes to say hello when you arrive Because usually they are to busy looking at their phones or computer in front desk. And let's don't start talking about the want to be trainers they are just a joke Not experience at all and just gossiping about every one the whole day. Due all of this I just canceled my membership and moved on to a lot better Gym with real Personal trainers and awesome customer service. Guys let's don't support this kind of poor customer service and abuse!!! Make sure you look around before you sign up with this people.

Club Lime Five Dock
Club Lime Five Dock

Hi Mauricio, We do ensure our staff are providing the best customer service and experience to all of our members so we are sorry if you don't feel like you received this and had to see you go. Your feedback is important to us so we have escalated this onto the club manager at Five Dock. Many thanks, Team Fit n Fast

Andrew Buchanan 6 years ago

Positive experience: I Love your gym but it would be awesome if you guys could invest in some Calisthenics equipment such as a couple of pairs of Paralettes, some Weight Vests, Resistance Bands and maybe some skipping ropes in the Bar/Cardio Area. I believe this equipment would improve the bar area and would make this gym a lot more unique than others because I've looked into many gyms in Sydney and they don't really have the right equipment for evolving Calisthenics. The Bar area is awesome but i believe if you guys added the extra equipment, alot more people could take their Calisthenics training to the next level.

Club Lime Five Dock
Club Lime Five Dock

Thank you for your feedback on equipment Andrew. We have forwarded this onto the club manager at Five Dock as we do appreciate your suggestion. Many thanks!

Chantelle Starr 6 years ago

Fantastic experience: An awesome gym with plenty of equipment and lots of space.

Club Lime Five Dock
Club Lime Five Dock

Thank you Chantelle for your positive feedback, we are so happy to hear you are enjoying your Five Dock gym

Harriet Sandison 6 years ago

Positive experience: average gym, with average equipment. part of fitness passport.

Club Lime Five Dock
Club Lime Five Dock

Hi Harriet, Thanks for taking the time to leave us a review and your feedback. We'd love to chat through this more, would you be able to provide any further feedback to [email protected]? Thanks, Team Fit n Fast

William Yap 6 years ago

Fantastic experience: Love coming here. Spacious and well structured floor plan. Great facilities: sauna, steam room and a swimming pool on top of all the other standard facilities.

Club Lime Five Dock
Club Lime Five Dock

Thank you so much for leaving such positive feedback on our Five Dock club William! We love having you as a member and so happy to know that you are enjoying our facilities

Divya Sharma 7 years ago

Negative experience: Have been member for a while now, still won’t recommend.They need to get their facts right and they need to speak to the member before causing embarrassment to them. Disgusted!! The entire incident took so long and wasted our time.

Club Lime Five Dock
Club Lime Five Dock

Hi Divya, thank you for contacting us and leaving your feedback. We have escalated this onto the club manager at Five Dock who will contact you to discuss the issue further. We hope this can be resolved as soon as possible. Many thanks, Team Fit n Fast

Mr Anderson 7 years ago

Fantastic experience: Various space to work out !!

Club Lime Five Dock
Club Lime Five Dock

Thank you for the great feedback, we really appreciate it!

michael davidson 7 years ago

Negative experience: Has a few egotistical fools who cause trouble and when you defend yourself you get in trouble. What a waste of time and effort. Such a shame as there are a lot of good people there who are continually troubled by one idiot..

Club Lime Five Dock
Club Lime Five Dock

Hello Bruce, thank you for bringing this to our attention, can you please email your concerns to [email protected] so we can investigate further?

Brenton Yorath 7 years ago

Negative experience: Don't bother attending this gym if you're a Fitness Passport member as they'll want to charge either a $20 casual visit fee or $29 for a pass to attend the gym when it’s unstaffed. The only note for FnF Five Dock on the Fitness Passport websites states "*Fitness Passport members may need to purchase an electronic out of hours access key for a small fee paid directly to the gym on their first visit. The electronic key permits access during un-staffed hours and may also be used to keep a record of visitation”. Since I only wanted to visit this gym once and during staffed ours, I didn’t think I would need to pay any additional fees. Not sure why they're listed on the Fitness Passport website as the attitude of the girl on the front desk gave me the impression they don’t want Fitness Password members to attend.

Milda Satkute 7 years ago

Fantastic experience:

Club Lime Five Dock
Club Lime Five Dock

Thank you for the great star rating and feedback Milda. Team Fit n Fast

Ravi C 7 years ago

Positive experience: Parking maybe dramas somtimes

Club Lime Five Dock
Club Lime Five Dock

Hi Citi, thank you for passing on your feedback. We'll be sure to raise this issue to see if any improvements can be made.

Adam Lever 7 years ago

Positive experience: Good Gym.

Club Lime Five Dock
Club Lime Five Dock

Thank you Adam, we're grateful for your nice review!

Natalie Xu 7 years ago

Fantastic experience: Love the yogabar classes and instructors. Always room in the gym. Great Functional area. Could be improved by making it a 24 hour gym or later access on the weekends!

Club Lime Five Dock
Club Lime Five Dock

Hello Natalie, thanks for the love!

J F 7 years ago

Positive experience: great facilities, great and friendly staff. loved qmax

Club Lime Five Dock
Club Lime Five Dock

Hello Justine, thank you for complimenting our great facilities and our friendly staff, and we're glad you love qmax too!

M&M M 7 years ago

Fantastic experience: It's great GYM

Club Lime Five Dock
Club Lime Five Dock

Thanks for complimenting our gym!

Leon Hage 7 years ago

Positive experience: Place could use a deep clean, the grime in the carpet and changerooms is appalling. Facilities are nice, but equipment maintenance is slow. Don't expect the club manager to reply to your emails either

Club Lime Five Dock
Club Lime Five Dock

Hi Leon, sorry to hear about your experience. We have passed this onto management and someone will be in touch to discuss this with you soon, Thanks Team Fit n Fast

Abbas Hussein 7 years ago

Positive experience: Large floor space. A little crowded around wrights area though.

Club Lime Five Dock
Club Lime Five Dock

Thanks for your review, we will see what we can do about making more room.

phillip martin 7 years ago

Positive experience: I like five dock gym as there is more space a bit confused wether you are allowed to use pool.

Club Lime Five Dock
Club Lime Five Dock

Hello Phillip, thanks for the great review, it's wonderful to hear that you enjoy our gym, please stop by the front desk and ask about using the pool. Thanks again.

Bruce Qiu 8 years ago

Negative experience: The number of terrible reviews for this place don't lie. The staff are antagonistic beyond belief and have no concept of customer service. When I asked about redeeming a promotion from their website I was told by a young man at the front desk that "he did not have to honour it". When I asked for a manager he said he was and would not give his name. (They don't wear name badges so are completely unidentifiable) and calling the head office also did not help. The girl who answered simply said "I don't know anything about the promotions". Disgusting staff. Stay away at all costs.

Club Lime Five Dock
Club Lime Five Dock

Hello Bruce, thank you for bringing these items to our attention, we will be sure to share them with our managers, so we can avoid any unpleasantness for your future visits.

Rappd 8 years ago

Positive experience: Nice clean gym

Club Lime Five Dock
Club Lime Five Dock

Thank you, we appreciate the compliment.

Marco Codato 8 years ago

Positive experience: Nice Gym with swimming pool (a bit shallow unfortunately)

Club Lime Five Dock
Club Lime Five Dock

Hello Marco, we are so grateful to you for the nice review!

Tamara G 8 years ago

Positive experience: I like the qmax classes

Club Lime Five Dock
Club Lime Five Dock

Hello Tamara, we're so glad to hear that you enjoy our qmax classes, thanks!

Chada Srisawaspakorn 8 years ago

Fantastic experience: I have been going to the Five Dock gym for a very long time now. We joke that I should get a job there as I am like part of the furniture. But that is the thing, loads of Gyms may seem the same but it is the people that make it like home. I love the team there. They are always so nice and we have a good laugh. That is what keeps me coming back. And the results too of course! This gym def has all that I need for my lifestyle.

Club Lime Five Dock
Club Lime Five Dock

Hello Chada, thank you for sharing your experiences with us. We are so glad to know that when you're at our gym, you feel at home! It's also great to hear about your 'love,' for the team and that you find everyone to be nice too, which is a big part of what keeps you coming back for more!

David Betancourt 8 years ago

Fantastic experience: Great gym, plenty of machines and space to work out. Swimming and spa facilities are also available.

Club Lime Five Dock
Club Lime Five Dock

Hello David, thanks for the nice review, it's great to hear that you're finding the machines you need and plenty of space for your workouts too. Additionally, it's nice to know that you enjoy our swimming and spa facilities as well.

Liz White 8 years ago

Positive experience: The ladies locker room does not have soap in the dispensers for the toilet sinks (for over a week) ... two of them are non existent and the hairdryers have been broken for quite some time ... the staff would be aware as they too use the toilets ... even if the dispensers were broken you could use the many pump soaps that are on the market as a temporary solution. This is an OH & S issue and needs to be fixed under health regulations .

Club Lime Five Dock
Club Lime Five Dock

Hello Liz, thank you for bringing your concerns to our attention. We will be sure to alert our maintenance team and have repairs made promptly. Thank you again.

Globex Beauty Solutions 8 years ago

Negative experience: Men's locker rooms are dirty, sticked chewing gum on the benches for months ! Nobody cares. Work out machines have been downgraded all the good were recently replaced with the bad ones, no good not professional machines. If there is another gym in the area I would swap immediately

Club Lime Five Dock
Club Lime Five Dock

Thank you for sharing your remarks. We will be sure to point out your concerns to our maintenance team who assists in keeping up with our club. Also, we will ensure that our equipment is being well maintained and we will work to make sure that we can improve this even more. Thank you again.

Thi Nguyen 8 years ago

Positive experience: Good gym with a variety of qmax classes.

Club Lime Five Dock
Club Lime Five Dock

Hello Trang, thank you for your review, we're glad to hear that you appreciate our qmax classes.

Thomas Tan 8 years ago

Fantastic experience: Friendly staff

Club Lime Five Dock
Club Lime Five Dock

Hello Thomas, thanks for the terrific review.

Maria Florrick 8 years ago

Negative experience: Gone downhill and customer service is none existent. My membership has been altered since the five dock club changed. I now no longer have access to yoga or Pilate classes and the group fitness classes have been reduced. I was advised I could pay an extra $5 to receive access because I was an existing member. This was not the case. Wish I had kept my fitness first membership. Your membership manager is very rude. I will be Lodging a complaint with consumer affairs. Not good to treat members like they are stupid and then I was told she would cancel the membership and that they had the right to make any changes they wanted to existing contracts. I had a very good membership at fitness first for 11years. Fit n fast talked me into joining their club and after weighing up the pros and cons I signed over. Now they have reduced all the classes and moved yoga & pilates to the yogabar and have told existing members we now have to pay an additional $12 a week to access it. Keep in mind if you sign up they can make changes at anytime they like and you could find your membership isn't worth the money you are paying.

Club Lime Five Dock
Club Lime Five Dock

Hello Tina, we want to sincerely apologize for any issues you may have had with our staff. We assure you that we make customer service one of our main priorities. Please know that we will be addressing this with our staff to make sure that these types of issues do not occur again. Thank you for reaching out and bringing these situations to our attention and be assured that we will work to make improvements soon.

Zoe Trussell 8 years ago

Negative experience: Weights are never put back in the right location. Rubbish left on treadmills for more than a week - I don't think the equipment gets cleaned or wiped down.

Club Lime Five Dock
Club Lime Five Dock

Hello Zoe, we understand your frustration and we will be sure to remind our cleaning staff to clean each piece of equipment and we'll have our staff remind each member to tidy up after themselves too.

wally bechara 8 years ago

Negative experience: ive put on 20 kgs of muscle since i left this gym. too many people just wanna hang around for an hour and talk, i could never train properly there. traffic is a real pain in the area and the basement car park takes ages to access. plus the pool is often used by the swimming school and the kids make a lot of noise in the toilets.

Club Lime Five Dock
Club Lime Five Dock

Hello Wally, thank you for your remarks. We will be sure to take them under advisement so we can make improvements soon.

Sarah M 8 years ago

Positive experience: A clean gym with plenty of equipment, friendly staff and great personal trainers.

Club Lime Five Dock
Club Lime Five Dock

Hello Sarah, it's great to know that you find our gym to be clean, with plenty of equipment and we're so glad you find our staff to be friendly and our personal trainers to be great too. Thank you.

Tim C 8 years ago

Positive experience: Nice but expensive.

Club Lime Five Dock
Club Lime Five Dock

Hello Timothy, thank you for your comments, we will see what we can do to improve.

Chris Betcher 8 years ago

Fantastic experience: Friendly staff and good facilities.

Club Lime Five Dock
Club Lime Five Dock

Hello Chris, thanks so much for the outstanding 5-star review!

Trevor Hall 8 years ago

Positive experience: This gym is reasonably priced and the facilities are good. The staff are busy but want to help. They are polite and all well meaning in my experience. The upkeep and maintenance for this facility is enormous and expensive. For the fees charged and facilities available you cannot complain. Thank you.

Club Lime Five Dock
Club Lime Five Dock

Hello Trevor, thank you for the great review, we're glad to hear that you find our staff to be polite and helpful and that our gym is well maintained.

Ciara Donaghy 8 years ago

Negative experience: I joined up in May this year happy with the classes promoted, about 8 weeks later they have cut the classes available and asked for additional weekly fees to access classes i originally had included in my contract. Customer services staff have not been helpful, get defensive bordering on rude. I know they are a business and need to make a profit but seems like the don't care at all about their clients. Just numbers in the door.

Club Lime Five Dock
Club Lime Five Dock

Hello Ciara, thank you for your comments and we will be sure to take them into consideration for making future improvements. We will be sure to continue working to keep our clients happy.

Mat N Dambroz 9 years ago

Fantastic experience: Grate location grate facilities and its all looking brand new after a massive Reno

Club Lime Five Dock
Club Lime Five Dock

Thank you for the great review, we're so glad you're enjoying the amenities!

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