Club Lime Liverpool

Negative experience: 2 stars because they don't turn on the fans especially in summer and the weather is so hot, I hope you guys fix this issue

Negative experience: With the recent $3 increase a week, i would expect the sanitising wipes to be refilled…whole gym had no wipes available.

Fantastic experience: Great value for money, lovely staff and very well equipped

Negative experience: Lily is very rude person and she shout and scream at the members when needing help If you are after clean place to workout this place is ok but when it’s come to member assistance you are very unfortunate to deal with Lily Please educational stuff to be nice to the member I don’t recommend anyone becoming member at clublime liverpool

Fantastic experience: Hi guys Ive been to many gyms in the last 20 years, and i just wanted say thanks to the staff at clublime. This is by far the cleanest and tidiest gym by far. The cleaning staff is good. The site staff is seriousely amazing. I just watched a staff member named Mya clean sanitise then carry and reposition every piece of moveable equipment in here including heavy benches, olympic poles , dumbells, 20kg weitghts, keytle bells and pads. Etc. Everything has been put into perfect place. Never seen that level of professionalism and dedication at a gym. Seriousely impressive Mya!! . 10/10 rating Clean and tidy Smells good Loads of equipment Friendly hardworking staff Mens bathroom is very clean Thanks again. Big fan... Peter

Negative experience: Dumbbell rack smells like dead skin

Negative experience: Been training for over a year and half here at Club Lime Orange Grove. For the most part, both the gym and its staff have been perfect towards me, never once did I have an issue with either. However, I've noticed recently that my experience training here has dramatically decreased in regards to the staff. Majority of the staff are exceptional and should be applauded for their committment to the gym but an individual staff has not only soured my experience but is genuinely making me reconsider my membership with Club Lime moving forward. Moreover, as one of the younger members training at club lime, it's evident that our treatment is segregated from those older than myself. Staff such as "Lily" have evidently targeted younger members through constant monitoring and reminders. Although I understand it may part of their job, I have never seen her target the older members similarly to how she targets younger individuals. It's genuinely embarrassing how staff such as Lily believe they can get away with totalitarian behaviour towards young members. Futhermore, Lily's attitude is remarkable in its contradiction to Club Limes " Friendly Staff " moto that has been constantly displayed. Throughout my last 3 training sessions, Lily has interrupted me during my workout to constantly remind me to "rerack" my weights. Note, I have never had this issue as I'm always putting my weights back after finishing my exercise. However, when other older members fail to rerack their weights, Lily does not intervene and remind them which perfectly showcases the hypocrisy that she has. Lily has been the only Club Lime staff with whom I have had an issue and is genuinely making me reconsider my membership moving forward. The gym has no longer become a space where I can be alone and free, rather, It's recently been feeling as if I were constantly monitored to find any wrongdoings. Similarly, the equipment during peak hours is constantly hogged by members who utilise multiple equipment forcing other members to either work in or completely change their routine which staff do nothing about. Ultimately, I have been extremely disappointed with my recent experiences training atClub Lime. I hope my review acts as a catalyst for the gym moving forward as I genuinely do enjoy training at Club Lime.

Negative experience: No customer service there during the week days, I was waiting for the customer service until 12:00pm no one here yet

Negative experience: Trust me They are a Scammer After the cancellation they still debited money from my account… I hate this Gym .. The Fans are also very Dirty and They have limited Gym accessories And if i complained for anything they have excuses for everything… Really Bad experience with me and my Friends I think this Gym is not Deserve in Australia.. u can open your Gym in Hell.. Better for u

Negative experience: Low grade demographic and poor supervision. The gym is used for rice and stir fry lunches in unstaffed hours. Inconsiderate idiots vape inside regularly as if they’re sure nothing will be done about it. Equipment maintenance is poor too. I left after about 2 months. Wouldn’t go back for free.

Negative experience: Gym has gone down hill. A ridiculous no bag rule was introduced, meaning bad news for those with gym equipment like belts, wraps, etc. I also carry some valuables with me as I frequently travel from work, but due to the no bag rule, you are forced to place your belongings in their designated bag slots. Even if you choose to bring your belonging without a bag, you will be told to place them in the bag slots. These bag slots have no security at all, and anyone can easily take your belongings. Their "secure" boxes are too small to even fit a bag in, so you have no choice but to use the open bag holder. These secure boxes also require your own lock, which means your own key, but since you can't have your bag with you, this is also easily stolen. I've had figure 8 straps stollen from me already, so I heavily advise against using their bag holders. On top of that, you have no option but to keep your towel on the dirty ground when not in use, which completely defeats the purpose of the towel. I have been going to this gym for 10+ years, even before they rebranded. I never write reviews, but my recent experience has been so disappointing that I just had to write one to warn others. I will be cancelling my membership and look elsewhere for a gym.

Negative experience: Terrible customer service. Worst experience. Do not join this gym.

Negative experience: The way one of the female staff treated younger gym members is a complete joke. Constantly arguing and yelling on top of them and their parents as they were trying to solve an issue with the gym payment is unacceptable. If I could give them 0 stars I would’ve but 1 is the lowest I can give …

Negative experience: I recently had a regrettable experience at Club Lime that compelled me to share my concerns. The staff’s behavior was nothing short of disrespectful, especially towards younger members. On more than one occasion, I witnessed them shouting profanity at kids, creating an uncomfortable atmosphere. This type of behavior is unacceptable and goes against the principles of a welcoming and inclusive gym environment. I hope Club Lime takes steps to address and rectify these issues for the well-being of its members.

Negative experience: As a responsible and conscientious consumer, it is my duty to shed light on the abhorrent practices and discriminatory behaviours I encountered at Clublime gym. My experience at this establishment left me utterly disillusioned and deeply disturbed, prompting me to issue this scathing one-star review to caution others against patronizing such an establishment. First and foremost, let's address the issue of ageism rampant within Clublime. As a middle-aged individual, I was appalled by the blatant favouritism shown towards younger gym-goers. It became painfully evident that the gym staff and trainers predominantly catered to the younger demographic, often neglecting or dismissing the needs and concerns of older members. Not only did this create an unwelcoming atmosphere for individuals of a certain age, but it also perpetuated harmful stereotypes and prejudices against older adults seeking to maintain their health and fitness. Furthermore, my time at Clublime was marred by the disturbing presence of profanity, which was carelessly and irresponsibly thrown around in the presence of minors. Despite numerous complaints from concerned parents and members, the management seemed indifferent to addressing this issue, allowing foul language to pervade the gym environment unchecked. This egregious disregard for basic decency and respect not only sets a poor example for impressionable young minds but also creates an unsafe and inappropriate environment for families and individuals seeking to pursue their fitness goals without being subjected to offensive language. Equally distressing was the casual racism I observed towards individuals of Asian descent within Clublime. Whether it was through insensitive remarks, microaggressions, or discriminatory treatment by staff members, it was abundantly clear that Asians were not afforded the same level of respect and dignity as other members. This insidious form of discrimination not only undermines the inclusivity and diversity purportedly championed by Clublime but also perpetuates harmful stereotypes and prejudices that have no place in any modern society. In conclusion, my experience at Clublime gym was nothing short of a nightmare, marred by ageism, profanity, and casual racism. The management's failure to address these issues in a timely and effective manner speaks volumes about their priorities and values as a business. I urge prospective members to think twice before supporting an establishment that condones such reprehensible behaviour and fails to uphold the basic principles of respect, inclusivity, and dignity for all. Steer clear of Clublime if you value your integrity and well-being.

Negative experience: I am deeply disappointed by my experience at Club Lime, where the supposed focus on safety is overshadowed by the blatant discrimination and mistreatment of minors. The gym staff and adult members exhibit ageist behavior, constantly picking on us for trivial reasons such as our attire or using our phones during rest periods. Furthermore, we are unfairly reprimanded for spending “too long” on equipment, even though we are doing reasonable number of sets, unlike some adults who claim ownership of machines for extensive periods. Adding insult to injury, whenever we attempt to use unoccupied equipment, we are yelled at by adults falsely claiming use of the machine before us. The hypocrisy of the staff and adult members is staggering, as they engage in the same behaviors they condemn us for, if not worse. Such egotistical and hypocritical conduct has no place in a gym environment and severely undermines its reputation. I strongly advise against supporting Club Lime if you value fair treatment and respect for all members, regardless of age.

Negative experience: My recent experience at the Club limes Orange Grove was incredibly disappointing. Despite being innocent bystanders, my friends and I, all minors, were unjustly accused and berated by the staff after an incident involving a hole in the wall. What's more, the staff resorted to swearing at us, and supposedly suspending all 4 of us which is completely unacceptable given our age and the situation. Despite attempts to resolve the situation calmly, the staff remained uncooperative and even lying claiming my account was suspended while charging my bank account. Additionally, when my friend and his father attempted to discuss the issue, they were threatened with police involvement. This level of unprofessionalism is unacceptable, and I urge others to reconsider hell hole of an establishment.

Negative experience: My recent encounter with clublime at orange grove was nothing short of disappointing and downright disrespectful. Not only did the staff fail to provide adequate service, but their blatant use of profanity towards customers was utterly unacceptable. It's appalling to witness such unprofessional behavior in a supposedly reputable establishment. I would strongly advise anyone considering patronizing this place to think twice before subjecting themselves to such rude and offensive treatment." there reason to suspend us was "this is why we dont trust kids under 18" they were really rude to me and my mates for doing nothing wrong and they wont do anything to change

Negative experience: Agree with Every Negative Comment Made by Others. The space is very tight. Feel like Overcrowded GYM. MACHINE has been updated in terms of the Cardio Machine. Although. The Girl(s) Staff and Tia was easily assisted my Enquiries via Email and Phone. Friendly Customer Service. Feel like an OLD 1980s Vibe GYM.

Fantastic experience: Best gym ever

Fantastic experience: Tia was amazing and had great customer service, she helped me register and get me started into this amazing gym!

Negative experience: Do not recommend this gym. Any issues you have they tell you to email their member assist team which they do nothing to help you. You just go around in circles. I couldn't get out of a membership that I was in for a long time. My account kept getting more and more expensive even tho I was not attending. Management needs an overhaul and the member assist team also.

Negative experience: This place is an absolute joke! If you are ever offered any 2 week trials do NOT take it. I did the 2 week trial that was it and they started taking membership fees out of my bank. I tried numerous times to cancel the membership however they want me to pay for something I did not attend. And now the fees have accumulated. All which was meant to be a 2 week trial. Do not recommend this gym and it's so hard to get out of the membership be warned. I have known a few people who have had the same experience as myself.

Positive experience: Nice and friendly staff and PTs. Most of the people there are quite friendly as well

Positive experience: Goood Staff big space

Positive experience: Plenty of room to work out in. Plenty of carpark space underground. Good range of equipment, but not many compared to others I have been to. Male change room, toilets and showers needs an upgrade. Its very dirty, and run down. I would not take a shower in there. There is an old man who hogs machines by placing his phone on the ground next to one. He wonders around the gym to use other equipment, then comes back to use that equipment again and again. This is not acceptable. Staff should confront him and tell him to stop doing it. One equipment at a time.

Positive experience: Excellent gym! Bathrooms could use a bit of a fix up.

Negative experience: Fix your water bubblers, no cold water no proper running water where people needs it the most. Your costumers getting dehydrated here. It’s been months since it’s broken. Air conditioning not managed. It gets really hot at times. Such a good gym if it was managed better.

Positive experience: It's ok too many phone playing people in this gym

Positive experience: Good range of equipment for all types of training. Quality of equipment is above average. Equipment being left around by inconsiderate members needs to be better enforced as its a serious problem at this gym. AC needs to be fixed or upgraded and the water cooler needs to be fixed. Fix these issues and the gym will be a much better experience for all members.

Positive experience: Decent gym however equipment lacking. Aircon has been non operation for what feels like an eternity now.

Negative experience: Refused to honour the $25 credit to the friend who referred me when they promise it would be credited to him. When I followed up about it they came up with 10 lies as to why he doesnt get the credit. One of them was no one offer it to you when one of their female staff did.

Positive experience: So many gym instruments are broken

Fantastic experience: I’ve been going to Club Lime for just over a year and I must say it’s probably the best gym around plenty and a variety of equipment to use, I also love the positive and supportive community that this gym has. Highly Recommend Club Lime if your looking to starting your gym journey!

Negative experience: Ever since they renovated the this gym the alot of equipment is missing especially the Machines . Air con I don't even know if it's on or off but there is no proper air going through the gym only the fans which really don't do anything at all but make u sick. Management really need to take on feedback because if your going to put your prices then offer a better experience for your customers . I hope this is taken seriously because what I have mentioned are some serious issues and really need to be fixed .

Fantastic experience: Good facilities. It's bigger than it seems. Lots of equipment. Half hour classes Monday to Thursday at 630pm

Positive experience: Good gym that needs more equipments, no paper towels, water cooler only have room temperature water. But overall it's OK.

Positive experience: Nice gym

Negative experience: Very poor Custer service. They have a free trail for only 1 day but when I asked they say there was wasn’t any trails and they aren’t allow to give any trails

Fantastic experience: Fantastic

Negative experience: Very bad stuffs , and the gym itself is always dirty . Cleaning is terrible .

Negative experience: Very expensive and not affordable

Positive experience: Yo this gym has been upgraded big time! I've been a member since they opened (2010) and in recent years it was desperately in need of an upgrade which it has now. It's got all the equipment you need and has increased free weights/racks/benches etc. I can only speak for the 4am-6am club, during those hours nice and quiet with plenty of room friendly members and no staff haha. One thing that could be improved that would give it the 5 stars is the amenities haven't been upgraded and are absolutely filthy in the early hours as they probably don't get cleaned around regular business hours.

Fantastic experience: The gym is actually pretty good, especially after the renovation. Plenty of space inside, a lot of underground parking, good and quality equipment. Staff is amazing and friendly. You will love it if you like deadlifts, squats and bench presses as they have plenty of racks. Probably on of the best gyms in the area.

Fantastic experience: Awesome gym.. so much space and enough weights that in peak hour even don't struggle in doing exercise

Positive experience: Decent

Negative experience: Been a loyal member of the FNF brand only to have my membership benefit of bring a friend for free removed, while not providing a discount for the loss. Blamed COVID, then narrative changed to a lack of public liability insurance. Kudos for the COVID cleaning, but nobody seems to use a towel and there is nill control of ovesight.

Negative experience: Concerns of their COVID Safe practices. Went into the gym on the 1st of November and saw the absence of any staff members or Covid Marshall's for a venue that had easily more than 30 people inside. Not sure if lack of staff is related to the loyalty of the management at this branch. Every time I come in there's always new workers at the desk. Doesnt make it a postive environment to train if staff keep getting let go for no reason.

Positive experience: No specials for new customers, very basic

Positive experience: Good range of equipment and location. The changeover from FnF to clublime was fine but staff were unsure about membership changes and I was being charged for benefits that didn't exist anymore. Their customer phone line was good and helped solve the issue. However did take about a week before receiving an update. I feel like people could be overcharged from their old contracts and not know.

Fantastic experience: If you wanna change your body and get fit this is the best place to come

Negative experience: Staff aren’t friendly, the one day I come without a towel and they didn’t let me in. Understandable that it’s the rules and I offered to buy a towel but they didn’t have any. At the same moment I noticed about 4 people leaving the gym empty handed. Rubbish customer service. Will be cancelling my membership and not recommending this gym to anyone else.

Positive experience: Neat place to entertain kids

Fantastic experience: Busy from 5-8 am and 4-8 pm but you will have the place almost to yourself during the day..........the music is for a retirement village though bring your own music

Fantastic experience: My other local gym, spacious, plenty of equipment and parking.

Positive experience: Good gym for a workout

Positive experience: Good

Positive experience: Has all the equipments that u need to workout. Too bad it's not associated with 'fitness passport'. If it was I would encourage my work colleagues to go too.

Positive experience: Fantastic gym facilities. Large size. Has everything you could need plus more. The slow staff response time and level of support is the only downside which is why I have given 4 not 5 stars. If you're confident enough on your own to do your own thing you'll be right but if you need admin support forget it

Positive experience: I haven't been in there my husband actually goes bit he says it's ok.

Positive experience: Good equipment but the place is very old , ladies BATHROOM is not as good , it doesn't have hair dryer or straightener , old toilets

Fantastic experience: Convenient and have lots is space and good equipment

Positive experience: nice

Positive experience: Great place to train at but a bit small, no bad odour, but at night around 3am does the building automatic sliding open ,which is close to your gym ( the sliding door which let people into the stores)open at night Thank

Fantastic experience: Great management

Negative experience: Joined up thought it looked like a nice gym..once in and working out the change rooms are seriously outdated theres like a total of 2 wipe down stations on the whole gym so you spend half your workout time chasing spray bottles to clean the equipment so you dont look like a pig leaving your sweat all over the machines then add in trying to book in a trainer is next to impossible unless you have no life and can work on their schedule ...then I try to cancel and the first gentleman tells me yeah no worries ots taken care of...2 weeks later they pulled another payment...I call again this gentleman tells me he will get the manager to call and cancel the membership and refund the money...no call and 2 weeks later here I am having yet another lot of money coming out..I call this time I'm told I have to send an email in and they will handle it that i should hear from someone monday... well i give up o waiting and call their head office only to be hung up on...calling fair trading tomorrow as this is just becoming a joke Edit: they have refunded me 1 of the 3 payments ... guess its better than nothing at all but im still keeping this up so people see your attrocious behavior maybe it will save someone the time of dealing with people who lie (your manager on the phone) first tells me i never called then changes the story to i did call and was told to send an email(which i add never happened nor did i get her call back the following week like i was supposed to)

Positive experience: Good gym, would be great if there was a punching bag to train punches as well as kicks. Still good though

Positive experience: Big gym lots of equipment, staff could be alot more friendlier

Fantastic experience: Lots of equipment available, spacious and clean

Negative experience: The gym has been incredibly busy during the times of 8-11 so it's best to avoid that time slot. This also means that the gym during this time is very messy like that of a children's playground with dumbells and barbells littered in front of the mirrors. This can pose as a hazard and is also highly unfair for those who do the right thing to rerack the weights. Today especially was disappointing where almost 70% of the dumbells were gone and on the floor. I hope you take my complaint into consideration and establish and enforce some ground rules within the gym.

Positive experience: They have a good range of equipment

Negative experience: Very crowded

Negative experience: really need to replace those dame 35 and 40kilo dumbells :( broken for yrs lol

Positive experience: Place is pretty big and spaced out, but can be packed during peak hours.

Positive experience: It has big area and good for cardio and weight lifting. If you are more into classes may be this is not the one.

Negative experience: Nope

Fantastic experience: My gym..love it

Fantastic experience: Friendly staff, tons of equipment, great location!! I was wondering if you could put a friendly reminder notice in the bench areas for people to wear deoderant and to use towels? **Every Morning** there is a person whose body odor is extremely bad that it lingers for a couple minutes at a time. I've noticed that people just tend to avoid using any equipment that is nearby him and it's kind of disrupting. It's been so bad that I've just decided to work out at night instead.

Positive experience: They welcomes you

Fantastic experience: The staff and the management at this club are great. The vibe is fantastic. Ive trained at many gyms but most enjoyed being here. The management of gym clearly knows what they are doing!

Fantastic experience: Best facilities I’ve experienced and huge gym!

Fantastic experience: Great facility! I love the Qmax classes. Its a huge gym with lots of equipment and options.

Negative experience: Today a staff that claims she is the manager is very rude. When we came, the manager didn't let my two daughters to sit in front of the front desk on the chairs. She asked my two YOUNG daughters to sit outside where I couldn't see them. Because she said outside has building public insurance cover and inside doesn't have public insurance cover!!!!!! I am very upset because when I joined this gym I asked 'Is that OK if my two younger daughters will able to sit in front of the front desk on the chairs' and the other very kind and nice staff said my daughters were allowed and the first couple of time I went, they were fine with them sitting there. But today when we came the staff that claims she is the manager said that my daughter weren't allowed to sit in front of the front desk and threatened me and said 'I WILL CALL SECURITY' with a very rude and bad tone towards me, which made my daughters scared because they have never seen a more RUDE AND UNPROFESSIONAL women and made my daughters cry. She screamed out 'GET OUT OR I WILL CALL SECURITY', in a very loud and unprofessional tone. It is because of this manager that there gym is so quiet. If she was really a good manager she would really be making the customers happy and think about the customers and put the customer first and YOUNG KIDS safe first. May God Bless This Manager

Negative experience: The worst Gym ever, incompetent staff. Signed up recently and asked them to start on a particular day but they started charging me way before. The worst customer service, all they are after is your money and that’s it. For the money you pay there, you can get better elsewhere. I don’t recomend them.

Positive experience: It is a really good gym, modern facilities & great service! :)

Negative experience: Cancelled because I moved. But they still deducted monies out of my account. NOT HAPPY

Positive experience: Equipment could be updated and the peak hours it gets a bit more crowded. Decent gym otherwise

Negative experience: Horrible gym - rude racist staff, expensive fees, old dirty equipment. Definitely stay away from this gym.

Fantastic experience: The best club in the area, staff are super friendly, PT Drew is a great guy and very helpful.

Positive experience: equipment is good. Just do tourneys thing and go home.

Negative experience: I'm gonna close my membership cause of working time is not suitable for training, I star at 7am to 7pm sometimes 8pm finished and gym is not open 24hr it would be nice if it did so I can stay there more years to come. Been if gym for so many years sadly have to go to a 24hr gym.

Positive experience: Despite some negative and poorly written reviews below, I myself find the gym, great with super friendly staff. Gym equipment is more than sufficient if you actually weight train with free weights and not rely on machines. Though in saying that it would be awesome if they had the caged style squat racks. Obviously it will be busy if you got at peak hours as with any gym but I've rarely experienced long waits in 3 years of membership. PT staff are helpful even when not being paid by you and as yet, none have attempted to sleep with me as stated below (Not sure if I should be offended lol). Parking is crappy now that stupid DFO is open and Services NSW doesn't help either. It would have gotten 5 stars if not for the parking issues and not being 24hrs.

Negative experience: Decent gym but doesn't open on time consistently. I train first thing in the morning and the gym is either still closed or opens up to 45 mins later than it is supposed to. This happens to me at least twice a month. Very unprofessional and inconvenient.

Positive experience: Gym equipment needs an update, would be great if its 24hrs gym as well