Fitness First Glen Waverley

Negative experience: Aarons workout is eating a burger with the lot. No personal trainers have any idea of what they are doing. The equipment is rubbish and the business is a rip off. Hungry Jacks are gonna name a burger after Aaron.

Negative experience: Very disappointed with how badly this gym has deteriorated over the last 12 months. I joined 18 months ago and since the new management its gotten so bad that I have decided to cancel my membership. Over priced is an understatement. The men's locker rooms are always dirty. I don't recommend using the men's toilets. The Sauna is grimy. The equipment is old. Think twice before joining as there are much newer, cleaner and more affordable gyms in the area. I would instead recommend Snap Fitness Glen Waverley which is brand new, a lot cheaper and much more approachable staff.

Negative experience: I referred a friend of mine to GW FF and he just wanted to have a trail session to train with me before deciding whether to change his gym to FF. However, there’s very rude Asian girl Jessica being so unfriendly to my friend and asked him to show his ID to check his address. Jessica then told my friend he needs to go to his local FF club to try, because he’s not living in GW area. I then explained to her I had referred many other members before at my home club and I never had this experience before, if FF has club here, why people has to go to where he lives to train? Jessica said please take him to your local FF club. We have our policy here. I can’t believe how rude she is and how can FF get new members if everyone staff is like her. This is nothing but terrible!

Negative experience: so expensive :'(

Positive experience: It has good equipment and the restrooms are clean

Fantastic experience: Thon at Anytime Fitness is a pleasure to work with, providing a happy demeanour every time i see him! Thank you for providing such a great opportunity mate, Anytime Fitness is very lucky to have you!

Fantastic experience: Really enjoying my PT sessions with Coach Dee (Diarna) - and am already seeing results in my 2nd and 3rd weeks! She’s 1000% dedicated and determined for me to reach my goals, which is super-motivating. She’s also the only female in the gym that I’ve seen do a full set of non-assisted pull-ups - looking forward to getting stronger with this boss!

Fantastic experience: Have been a member here for a short while and lost my Fitness First key card sometime last week. Just went in to get it replaced. Staff here are always friendly. Nafiz was particularly helpful at the service desk.

Fantastic experience: i enjoy my weekly early Monday morning group fitness "fix"! 6:15am Body Pump with Jen. Highly recommended and a great way to start the week!

Positive experience: No rude PTs here, members are polite, not like Melbourne central or QV fitness first

Fantastic experience: Glen waverley fitness is the best, I just recently joined in, they offered good deal with perfect rate, look for Jeff Quan, he will try his best to help you to join the club with a good offer. Every one is so friendly there, including members, I feel welcomed when I go to team classes, it feels like your own home there, Strong recommend, come and join, they got promotion now.

Negative experience: I’ve had it! I provided feed back to the Manager but there is still immaturity with your staff here. I want to feel welcomed, not hear “he’s gone, with your front desk”. I like the equipment here, and the sauna and steam room facilities, but man! I don’t know where this millennials think the world revolves around them. I might edit this, and call out names.. I’m so damn sick of it! DO YOUR JOB and STAY PROFESSIONAL!

Positive experience: It's been my gym for 9 years but feels like it's getting a little tired. Excellent staff. Great classes. Good equipment. So it scrapes in at 4 stars. BUT the gym equipment in part is aging. The cleaning isn't exactly perfect. It's very dusty. Toilets are always under repair and the showers could do with a re-tile. It's probably in need of a renovation. May not have the cash though.

Negative experience: 我办了一个月的健身卡，办理时销售员没有告知我需要自己发邮件取消健身卡，并且在一个月之后持续扣费。我发现账单上这一问题立刻去前台出理，但工作人员表示他无法取消必须自己发邮件……管理系统混乱，工作人员有权利办会员卡但没有权利取消会员………并且拨打取消会员的电话也没人接………极差的体验

Fantastic experience: Awesome gym to train, professional PT and equipments for powerlifting and weight lifting ️‍♂️

Fantastic experience: Matt was an amazing consultant, he was genuine plus exclusively knowledgeable. He provided so much information which he explained simplistically and was awesome to have look after me during my sign up and short stay at the gym. I definitely will recommend him to cover anything you're looking for at Fitness First Glen Waverley. Great work, once again. Hope to train there again soon.

Fantastic experience: Practical, pleasant, and potential to provide full 24/7 days experience once cleared OHS emergency training when needed for members.

Fantastic experience: Fitness First Glen Waverley is the place to be for an amazing workout experience! The staff are incredibly welcoming and supportive, making you feel right at home from day one. Their facilities are top-notch, with well-maintained equipment and a wide range of classes to choose from , though some equipment needs to be updated Whether you're a beginner or a seasoned gym-goer, the staff are always there to offer guidance and encouragement, making your fitness journey a breeze. The only small hiccup is occasionally having trouble logging into the app, but that's easily overshadowed by everything else the gym has to offer. Overall, Fitness First Glen Waverley is a five-star gem where you'll not only crush your fitness goals but also make lasting friendships along the way. Highly recommended for anyone looking to elevate their fitness game!

Fantastic experience: This gym has such a good atmosphere. Aaron Curtis is a legend at what he does. Keep it up. Second gym I go on school holidays

Fantastic experience: Great gym managed by Jade and her friendly team. The facilities are well-maintained and kept clean, with a great range of equipment

Fantastic experience: Love my gym

Fantastic experience: Great place, not too busy generally.

Positive experience: Good strength equipment, big space. Dbs and machine bit old. Looks good from outside. Vibe is a bit off , asked for a day pass guy said he would txt me code. Never got code. Went elsewhere $29 a week is current offer and waive sign in fee

Negative experience: Worst place

Negative experience: Yesterday I visited the gym with my friend and encountered a concerning situation. An Asian staff Jessica took my car keys as collateral, which I understand is a policy for bringing a friend in. However, upon completing our workout and retrieving my keys, I found them left unattended on a table with no staff present. Yes, It was during staff hours. This lack of security is alarming, as anyone could have taken my keys that with a very obvious brand of car emblem on them, it would not taken a genius to have found my car to drive away. I hope the gym can address this issue promptly to ensure the safety of members’ belongings.

Negative experience: Gym it self is good. Reception staff is helpful except rude Asian lady. In last 5 months there were few issues with that lady who is extremely rude and not helpful at all. Customer service is very poor. Not really happy about the service.

Fantastic experience: Winnie is a great coach for me. Very supportive, patient & caring.

Fantastic experience: great place for workout, very friendly staff + Good equipment's.

Positive experience: State-Of-The-Art Equipment. Competent and Helpful Staff.

Fantastic experience: Decent space, clean change and toilet block convenient location

Negative experience: Horrible absolutely horrible. The weights are constantly not organised people just drop them on the floor in the corner. No one ever removes their weights from the barbells after using them no matter what time you go so you waste so much time taking off other people's weights and setting up your own. Obviously management doesn't care or confront anyone about this. Staff are rude, I've never been greeted or said goodbye to anytime I've gone whereas at Fitness First Brighton the staff always do. The only positive I can say about the facility is that it has parking and there's a large area for sled push which not all gyms have. If management actually bothers looking at these reviews here are my suggestions. 1) reiterate to staff that they should be greeting and saying goodbye to patrons (it's not that hard) 2) Have one staff member go around and telling people to put back their weights if they see them just dump them and leave for the next exercise.

Fantastic experience: Huge space. Super convenient location.

Fantastic experience: Great atmosphere

Positive experience: Nice size gym. Needs clarification on lb or kg on some equipment as well as more attachments

Fantastic experience: Good gym , Marcel more than made up for one indiscretion , has been very polite and helpful since .

Positive experience: Pretty good, relaxation zone could be a bit bigger but does the job.

Fantastic experience: Josh was very accomodating with my membership

Fantastic experience: Highly recommend place, always clean and neat.

Positive experience: I have a passport m'ship and popped in here to use sauna particularly. Nice size. Great facilities, spacious and have variety of good equipment. Bathrooms fitted with lockers are spacious. Fairly clean - just keep your hand on continuous cleaning.

Negative experience: Doors constantly faulty - can’t even get into the gym before staffed hours…

Negative experience: Very unfriendly reception, especially someone who works on Sundays. Please teach them how to smile and say "hi" to the clients.

Negative experience: Join this gym if you want to be in background of people filming in the gym. People constantly smashing weights on the floor. Vibe has gone from years ago. Equipment is aged with something always out of order. New manager doesn’t seem to enforce rules like previous manager did. Club etiquette signs you can ignore these like most do even some staff. It’s never enforced.Time to cancel membership and go to another gym.

Positive experience: some new equipment arrived which is good, but the hygiene is not really attended to properly. Bathrooms and washing sinks are always dirty. They may need some renovations. It would be good if someone mops the gym floor and remove the dust from pieces of equipment as the dust can enter the respiratory system when we exercise. Overall, I enjoy my time in the gym.

Fantastic experience: Great gym and friendly atmosphere. Love the sauna!

Fantastic experience: Unfortunately my old gym closed down, I tested heaps of others and chose this one in the end. Its huge with lots of room, got everything, staff are nice, so Im happy with my decision.

Negative experience: Be very carefull when you sign contracts with them. You ain't getting out of it even if you are dead

Positive experience: Supportive staff members. The toilet is not always clean. However, overall this is still a nice gym.

Fantastic experience: I would highly recommend my PT Mavlan, he is professional, friendly and patient. His encouragement has given me the confidence to start my fitness training journey. I enjoyed the group training seassion as much as the personal training session. I definitely enjoy my experience at fitness first Glen Waverley :)

Fantastic experience: Great well managed gym , helpful and professional staff, a variety of equipment and classes, and a lovely community feel that all makes for an enjoyable experience.

Negative experience: For the price you pay, the amenities aren’t really up to scratch. The equipment is ageing and hasn’t really been looked after and there isn’t a massive range of equipment available. The bathrooms are also quite unhygienic.

Positive experience: Love the group fitness classes. Friendly and inspiring group fitness instructors. Enjoy the people we meet and friends that we make through exercising together.

Fantastic experience: Awesome gym, has absolutely everything you need, no gyms these days have anything for recovery, but here they have a steam room and sauna room

Fantastic experience: This is an amazing gym. Lots of classes, friendly, helpful staff, very clean, and approachable person trainers. Friendly staff and a clean club encourage clients and members to be more socialable. Really love this gym

Positive experience: Can’t really fault this gym. It’s everything you’d expect. Clean facilities, lots of space and every piece of equipment you could want/need. Of course it does get busy at the standard times and it’s hard to get the weIghts machine you want but cardio is no problem even when it’s busy. I took one star away for unfriendly staff and poor overall vibe compared to other gyms I’ve been to, plus would absolutely love male and female saunas and/or steam rooms. I think it’s gross to share those types of spaces with blokes so don’t use them despite wanting to.

Negative experience: They charge top dollar for a ageing gym. Old machines, disgusting bathrooms and showers. Bathrooms is in need of a desperate renovation . I would not spend 25 a week for this gym. There is much better around the area for cheaper. Go figure!! Sarah Young posted 1 year ago about the bathroom and sauna, how disgusting and they ere. I was there yesterday and still no change the owner has replied but still no improvements have been made. The bathrooms are a health hazard. Let's see what there response will be to this. Absolutely disgusting.

Fantastic experience: Staff are always lovely

Fantastic experience: Excellent body pump class instructor. Highly recommended for those of you who are thinking of starting a fitness routine. She keeps an eye on new members in her class.

Fantastic experience: Friendly staffs-well huge range of equipments Edit: on 3rd Jan 2023: I myself again been served by a beautiful friendly receptionist. Thanks Cary. Definitely come back again for another day Happy New Year

Fantastic experience: FANTASTIC club, with an acquired physical disability the staff are always more than happy to help me out. Took some time off over the pandemic and on return there is heaps more equipment, everything is very clean and being in such a large venue with lots of cleaning wipes it’s reassuring in the current climate- the club looks great. During my time as a member I have seen lots of adjustments made making the use of the gym an ease to use with a physical disability. Luke the manager is even happy to deal with my insurance agency and is always more than happy to help clients as best he can. No place that size can be perfect but they do their best to come pretty close. I just want to thank the staff there they have made using a gym a breeze! Much appreciated

Fantastic experience: Great staff, excellent equipment.. highly recommend

Fantastic experience: Perfect gym and really good equipment and maintenance.

Positive experience: Very busy in the mornings, predictably. Still able to get a bench, a corner, a treadmill or whatever else is needed for a workout. Changing facilities are roomy and clean. Good parking in front. Friendly staff at the counter, patrons are a different matter.

Fantastic experience: Great variety of modern equipment and facilities, clean and spacious. What more could you want?

Fantastic experience: Very good place to train, nothing to complain about, classes are very intense and very helpful. I got a warm welcoming by the staff, they are also very helpful. Highly recommended

Fantastic experience: Finally back in the gym after 2 years and more than a few extra kilos heavier. I am so happy at Fitness First Glen Waverley, the staff are friendly and well qualified, the facilities are clean and neat and well equipped. I love the exercise classes.

Fantastic experience: Fitness First (Glen Waverley). I was greeted by Iggy (Sales Manager) who was extremally friendly, courteous and professional. The gym is extremely clean, very big and very well equipped (pin/free weights, cardio, yoga) with excellent bathroom facilities. Heaps of car park space directly in front of gym. Very safe and secure. High recommendable gym for both male/female and for all levels of fitness. Great gym all round!

Negative experience: Not replying message from fitness first website, Not answering calls when it comes to membership cancellation, the staff at Glen Waverley fitness first utterly useless. Have tried calling the number of times only to be kept on a long hold. I have been a member since 2014, really disappointed with the service of fitness first.

Negative experience: My review was too long so please view photos as I’ve screenshotted my reasons for leaving 2 stars.

Positive experience: Great gym, I prefer the place for leg, arm and back days but overall I feel its quite gym with accessibility to almost all machines.

Negative experience: Not answering calls when it comes to membership cancellation. Have tried calling a number of times only to be kept on a long hold.

Negative experience: Not a good experience ! They try to rip you off. Example: Sauna was not operational for a while, and they say its customer’s fault. Very bad management.

Negative experience: VERY BAD!!!!!!! I dont recommend anyone to join this gym under long contracts because once you are under contract and you want to contact someone to freeze or cancel the remaining membership, they won't pick up your call and they will send you tons of invoices to pay. CHEATERS AS ALWAYS!!!!

Negative experience: Machines are often broken & sauna is sooooo gross. Needs to be fully redone, so much gunck & fungus in the seating. Good range or equipment though (when its not out of order)

Fantastic experience: Great facilities

Fantastic experience: Gym was quite big and had lots of equipment

Positive experience: Good place to train either alone or as a group. Open 24x7 for members.

Fantastic experience: Staff and members are very friendly and helpful. Great community!

Fantastic experience: Friendly staff and clean, well equipped gym.

Fantastic experience: Great members and staff, very friendly. Jess is good

Fantastic experience: I love everyone @ FF GW, especially sweetie Jess, Gary, Furkan, Brendan, Iggy, Shelle, Mimi, Marc, Vishnu. Staffs are friendly, sweet, and helpful. Always feel welcome and lots of fun. Thank you to everyone @ FF GW

Fantastic experience: Good gym, good member service. Not need. Ps. Juliah is very friendly!

Fantastic experience: Good service!!! Julia is the best!!

Fantastic experience: I have been a regular client of fitness first at Syndal for a very long time. I love it there as I found the instructors Sia, Christie and Iggy very good and dedicated! Luke the manager is very helpful and dedicated too!

Fantastic experience: Juliah jesss Garry and bo are the best staff. Say less

Fantastic experience: Friendly staff and management who care about gym members and are always free and available to help with any queries. Gary and Brendan in particular were very helpful. Overall, a fantastic gym with great standards!

Fantastic experience: Awesome!

Fantastic experience: A great place to train, awesome group fitness classes and a fabulous vibe!

Fantastic experience: Nice facilities and such a big car park.

Fantastic experience: At Fitness First Glen Waverley, not only are the staff always warm and welcoming any day of the week but personally, for me, the best part is the great selection and variance of group classes with a timetable that caters for all and with extremely professional, very well educated and passionate instructors, like Chrissy, who is my favourite. She knows how to have fun aswell as giving me the best training and instructing I've had, and with these fun group classes you will definitely get the most out of your membership. If group classes aren't your thing, I have also used the equipment on the gym floor and found it really well set out and organised with another timetable of smaller group class sessions within which I have done before too. Luke has lead his team to lift the standard of the entire gym to a new level and Iggy has set in motion his own highly professional side to it, as well as being one of the highest energy instructors, ever! I love it!

Fantastic experience: Must better then other gym in Glen, a lot of parking and very clean, staff member is friendly. No need to waste time to compare , this is the right choice. Go and visiting yourself and you will believe it.

Fantastic experience: Friendly staff, good selection of classes and great instructors. Iggy, Christelle, Cary and Vish are the stand outs!!

Fantastic experience: Most of staffs are kind and friendly and most of time the facility is clean. Each class instructor teaches well and I am enjoying to exercise here.^^ Hye~

Positive experience: The valet ended up taking my keys after 20 minutes of arguing that they didn't have a valet parking service. Classes are good.

Fantastic experience: Brilliant & accommodating stuff members! Premises is astetically encouraging with gym equipment spaced out. Shout out to Jess, Chan, Brendan, Gary & Marcell for their optimal customer services :) Cheers!

Fantastic experience: The facility is cleaned and maintained properly. Includes fitness classes, yoga sessions, boxing sessions etc. Having a very friendly staff and awesome instructors who help with your trainings. Good place for a workout Apart from that it has a considerably large car park where you can park your vehicle while you workout.

Fantastic experience: Alex is a fantastic PT, knows his stuff.

Positive experience: Ample of space, great equipment and friendly staff.

Negative experience: Filthy gym. Filthy showers and toilets.

Fantastic experience: Great place

Positive experience: good gym a bit pricey but still reasonable