Anytime Fitness

Negative experience: Abruptly cancelled key fob and restricted access to only staffed hours because my age isn't 18. Why would I pay $20/week, if I can only come in during staffed hours and have no freedom of scheduling events in accordance with my own timetable. This change bars you from entering the gym on Sundays completely.

Fantastic experience: One of the best Anytime Fitness gyms I’ve been too - very spacious - clean - lots of lockers - lots of bathrooms - lots of machines - friendly staff - good location and heaps of natural light - I’ve been to 20+ AF’s and only reviewed 2 of them for a reason so it’s up there - should be 5 star

Positive experience: Would be good but the cable machine is missing one cable attachment carabiner. Dumbbells are ok, but for a premium gym, would’ve thought a shower with soap wouldn’t go astray

Fantastic experience: Good facilities. Only negative are school kids letting in their mates or grouping around machines and workout areas without using them. Otherwise good gym overall.

Negative experience: Is there anyone could do some cleaning? As member, we don’t deserve this. Thanks

Positive experience: has everything but no deodorant?

Negative experience: The whole place could do with a really good clean. I was there today (Sunday) and all areas were pretty grotty. Didn't feel like a comfortable and clean environment to work out in at all.

Negative experience: Membership fee gets charged for the equipment which don’t work

Positive experience: New Rack City Also have the smith and Jones machine from Mt Waverley. Good spacious gym. Haven't been in peak hour, don't plan on either. Morning sessions are easy to get access to machine/ weights. Ps. Not sure what the point of the desk at front is for... most of the staff sitting there make an effort to ignore you as you come/ go. Once you get past that awkward entry in, it's all good.

Negative experience: Joined this gym recently, as i am temporary in Melbourne. Since then almost everyday here. Good equipment and good opening hours. However, I am always the only one using towels and wipes. Ridiculous how you can set up such a nice places and let people behave like that.

Negative experience: There have been recent bad reviews about the acting managers in this centre and they are right. These acting managers have no customer service skills, were aggressive and has no empathy. Would not even consider to offer a win-win solution. I would definitely take my complaint further.

Fantastic experience: The facilities are top-notch, with a wide variety of modern equipment that's always clean and well maintained.

Fantastic experience: Great gym, very spacious and nice vibes. lol who is @alanzhang, guy can't afford phone data

Negative experience: Rubbish Gym don’t come here

Negative experience: Im paying $21 a week for a gym that doesn't offer free wifi. what kind of gym doesn't even offer free wifi. please avoid this gym at all cost!

Negative experience: Had a bad experience with a rude staff ( supposedly the acting manager now ) negotiating a gym transfer. The only issue was I did not know the name of the staff who gave the transfer card which clearly says no key fob fee. It’s not a matter of paying again but I expect the staff to be patient n polite with customers while taking queries & not be rude on the call. I am seriously reconsidering if I should do the transfer plus my membership here based on the phone response.

Negative experience: Trainers are not good, spend too much time on talking. Waste of money

Fantastic experience: I gym here.

Negative experience: Not recommend to anyone.

Fantastic experience: Excellent gym and equipments.

Negative experience: Really bad experience, literally no staff support!!!!!! Had to come down after work 3 times to transfer member and still couldn’t be done.

Positive experience: Nice anytime fitness fit out. The free weights and strength racks are great. The dumbbells a bit old and location tight. The cardio and other cable machines were standard. Nice fit out with showers and a small class room. Parking also bit hard. Some spots outside but often park 500m away.

Fantastic experience: By far one of the best AFs I've been to. So many machines, squat racks, bench press areas, and so on. Everything is kept very clean too

Positive experience: I like this Gym but I cannot find a parking spot great than 2h. Also, Parking area is a bit far.

Fantastic experience: The team is truly fantastic, and I thoroughly enjoy the group classes. I want to give a special mention to Lisha Ma, who is not only a Zumba instructor but also a personal trainer. Her grace and excellence as a dancer are truly remarkable. Participating in Zumba sessions with her is incredibly refreshing and takes the experience to a whole new level. She has the ability to make you fall head over heels in love with Zumba.

Positive experience: Been gymming here for almost 2 years now. The new site is really nice and can definitely see their improvements and the efforts of the team.

Negative experience: When I wanted to cancel, the service attitude was very poor. When I applied for the card two years ago, he told us that if we want to cancel after one year, it will be free. Now he tells me that if we want to cancel, we need to pay an extra month to cancel. deceive consumers

Fantastic experience: Anytime Fitness is a true gem in the fitness world. From the moment I stepped foot inside, I knew I had found the perfect gym. The state-of-the-art equipment, combined with knowledgeable trainers, creates an unbeatable workout experience. The cleanliness and hygiene standards are impeccable, ensuring a comfortable environment. The diverse class offerings cater to all fitness levels and keep workouts exciting. The friendly and welcoming atmosphere makes every visit a joy. Anytime Fitness sets a new standard for excellence in the fitness industry. I highly recommend this gym to anyone seeking a top-tier fitness facility.

Positive experience: I love this gym! Have been coming here more frequently since the start of the year. Everyone is super friendly, both staff and other members and I feel safe whenever I am working out. I am also comfortable with asking for help or if I have any questions. One downside is that I've found there are sometimes not enough barbell collars during peak hour or that they seem to always be broken (not the fault of staff but maybe gym members). Otherwise, I always look forward to coming to this gym because for the most part, it is very well looked after (I often see staff putting away weights or cleaning) and the equipment works very well.

Fantastic experience: The best gym in town!

Fantastic experience: The best gym in the area with lovely supportive staff..They provide lots of different classes such as yoga and boxing which can satisfy your needed . Good vibes and enough space for everyone .

Positive experience: I recently had the opportunity to train at Anytime Fitness GW, and overall, I found it to be a gym with its fair share of strengths and areas for improvement. While I thoroughly enjoyed the training experience and the facilities provided, there were a few aspects that left me wanting more. Let's start with the positives. The gym itself boasts a decent array of equipment, providing everything you need for a solid workout. The facilities are well-maintained, and it's evident that cleanliness is a priority. Regular cleaning routines ensure a hygienic environment, which is always reassuring, especially during these times. Anytime Fitness GW offers an open and inviting atmosphere, making it a pleasant place to exercise. The spacious layout allows for a comfortable training experience, particularly during less crowded hours. I appreciated the ample windows of time where I could freely enjoy the facilities without feeling cramped or rushed. However, there is one aspect of the gym that I found somewhat frustrating. The culture of putting weights away could be improved. While weights are generally returned to their designated areas, I noticed that they were often stacked haphazardly, with different sizes intermingled. This arrangement made it unnecessarily difficult to locate and retrieve the specific weights I needed, which sometimes proved to be a drain on my energy and focus. I believe a more organized approach to arranging the weights would greatly enhance the overall experience. Furthermore, during peak hours, the gym tends to get quite busy, which is not unusual for a popular fitness facility. However, I must admit that accessing particular pieces of equipment can become a challenge during these times. It would be beneficial if the gym management could explore ways to optimize the availability of equipment, ensuring a smoother flow for all members, even during peak hours.

Positive experience: Signed up recently with AF and first time here. The place looks immaculate, nicely spread out and good quality equipment. The reason for the 4 stars is the number of tripping hazards at the free weights area and the back area, so yellow paint would help. It's an avoidable accident waiting to happen.

Fantastic experience: Great gym, easy going staff, spacious, 10+ squat racks, heaps of equipment and machines, as with any gym gets super busy on weeknights although I have never had an issue accessing all the machines I need :)

Fantastic experience: If you're looking for a gym with excellent facilities and services in Glen Waverley, then Anytime Fitness should definitely be on your list. I recently visited their gym and was thoroughly impressed by everything they had to offer. Firstly, the gym facilities are top-notch. They have a wide range of equipment that caters to all fitness levels, from cardio machines to strength training equipment. The gym is spacious, clean and well-maintained, which makes for a comfortable workout experience. What impressed me the most was the staff's willingness to help. Anytime Fitness Glen Waverley has a team of friendly and knowledgeable staff who are always ready to answer any queries you may have. They take the time to understand your fitness goals and offer advice and support to help you achieve them. This level of customer service is hard to come by these days, so it was a refreshing change. Thank you Bella, Mini, Mitch, Taylor and James. The environment at Anytime Fitness Glen Waverley is also worth mentioning. It's a great space for your fitness journey, with a positive and motivating atmosphere. The gym is well-lit and has a good sound system, which sets the right tone for a productive workout session. Overall, I highly recommend Anytime Fitness Glen Waverley for its excellent facilities and services. The staff is friendly and knowledgeable, and the environment is perfect for anyone looking to kickstart their fitness journey.

Negative experience: Gym needs a lot of TLC considering its a new location. Needs to improve - amenities needed cleaning, damaged/worn out equipment, no sanitising wipes. However lots of good power lifting equipment. Been to many Anytime gyms and this one could do a lot better for its location and size. Update June 2023 Gym still in the same state as my first review. Never been to another Anytime Fitness where management cut costs on hygiene essentials and worn out equipment. The other people giving reviews are obviously easily pleased and have not visited other gyms around Melbourne. Update June 2023 Hi Mitch, Paper towels are more environmentally friendly? Please re-consider your opinion. It is not an opinion that cost cutting is evident in this gym. Have a walk around and look at the wear and tear on the equipment. You try wiping your hands and exercise equipment with paper towels and a bottle of spray - good for large flat surfaces only, nothing else. In either case, if you believe the gym is being run at 100% then all the best.

Positive experience: I have 2 gym memberships, ones from Fitness1st which I love and the other one is Anytime Fitness in Mitcham. Mitcham branch is enough for me for a quick workout but this AFGW is on another level. It’s big, clean and enough equipment for a full on workout. Maybe the toilets can be cleaner but the gym itself..I like it a lot. Reminds me of the AF overseas

Fantastic experience: There are more equipment to use, and the mall also has a free 3-hour parking service, which is nice

Positive experience: Gym has an overall good vibe, however they do need to repair a few things , behind the water fountain needs to be covered to protect the electrical wiring as I often see puddles of water right next to a PowerPoint. Also if they can apply weight numbers on the steel dumbbells as most of them have their numbers scraped off due to use and often people don’t put the weights back in the appropriate placeholder , resulting in 2-5 additional minutes of just being sure the 3kg weight I need is accurate and not just picked up 4 or 2 instead for example . Also having people pulled up for putting the DB’s by the mirror in the wrong place as I often see people are very inconsiderate. Would like to see more various isolation machines that would ease congestion of everyone using the DB’s during peak times. And a good clean of the treadmills would be nice, that being said not a bad gym

Fantastic experience: Excellent facilities and friendly staff - highly recommended!

Fantastic experience: Clean gym and very spacious!

Negative experience: The staff not friendly...

Positive experience: Decent gym

Negative experience: The sales person is rude here! They don’t care if you are member or not, all they want is the money in your pocket! ‘I could ring mt waverley shop and ask them don’t give you discount’ one of the sales man said to me, what a joke is! Got much better deal from other store! Don’t come

Negative experience: Great space but the toilets and showers are always disgusting or out of order

Negative experience: When there is no pricing on website and want you to come in to lure you in first, that’s a fishy and shady business model and written MLM all over it. Once you are in their net, it’s very hard to walk out. I straight away hang up and find another. When you can’t be upfront with your pricing, what is there to hide? Is it because everyone in the same gym pays different pricing? When a pricing scheme not advertised and needs to be explained… I am no longer interested.

Fantastic experience: Good size gym, however busy it gets there is no wait time as such due to so many equipments, The reception team is excellent and always there to help

Fantastic experience: One of the best clubs I’ve been to. New equipments and great space. Plus the staff is pretty friendly and helpful.

Fantastic experience: Nice gym in a central location at Glen waverley.

Fantastic experience: Probably the top 2 gyms of the anytime fitness franchise. Clifton Hill and this gym are the biggest gyms I've been to with plenty of space, nicely cooled and pretty clean with secure lockers. Probdbly best in overall score, definitrly recommended!

Negative experience: Highly recommend bringing your own soap, toilet paper, and wipes as this branch is extremely poor in supplying hygiene consumables. Apparently they don't have any plans to improve as I have been experiencing this for months. They are also quite slow in fixing damaged equipment. The pulley of the crossover machine in the atrached photos has been left broken for months. Been with Anytime Fitness happily for years and have never experienced such a poor management in other branch. Months after my initial feedback, I revisited this gym on 8th Jan 2023 and observed more issues than my previous visit which wasn't a big surprise considering their initial response here. I couldn't find any paper roll to wipe the equipment prior to using. Also, bins were overspilling and some toilets paper rolls were empty. Really disgusting... More painfully, the broken crossover pully has not been touched months after my initial report. With Covid spreading around the country, this this a perfect example of absolutely issesponsible and unethical management to save some extra pennies which should be reported by the permanent users of the gym. I will keep all the photos in case of another irrelevant response by the gym management here.

Fantastic experience: Very spacious, lots of racks, hip trust machine is a big plus, very friendly staff, shoutout James for the help.

Fantastic experience: James is so cool

Fantastic experience: Excellent variation of gym equipment and very friendly staff.

Fantastic experience: He promised I would be able to bench more and he was right.

Fantastic experience: everybody here is chadded

Fantastic experience: Very nice for any training at here, trainers is good and awesome, every time when I come , they will suggest me doing a best train for my self, thank anytime fitness

Fantastic experience: Very spacious gym with plenty of equipment!!

Fantastic experience: Happy with Jaiden's service, good work!

Negative experience: The process of cancelling your membership here is ridiculous. Firstly, they can't process it over the phone. You have to go into the gym to sign a form. And secondly, for some reason, it takes FOUR weeks to process the cancellation, which means you still get charged a month after you ask to cancel. There's no reason for this except to make more money.

Fantastic experience: Love the stepper the whole venue is clean & well maintained. The staff are lovely, great vibe. The new manager is a pleasure, friendly, knowledgeable and passionate about fitness.

Fantastic experience: 10/10 would recommend

Fantastic experience: God tier Gym

Fantastic experience: Staff are great, equipment new and very good

Positive experience: Great new setup and equipment, neat clean and tidy. Only thing is the free weights- i was surprised to see dumbells have only 1 set of each weight which doesnt work well when you have 3 people in that area all wanting the same dumbells. Maybe invest in at least 2 sets, for the 12,.14, 16.. Also the kettlebells not really a good variety going on there either odds and ends one of each as well.

Fantastic experience: The friendliest staff who are always available to help when you have no idea what you're doing, and it's super convenient parking underneath the shopping centre and walking 2 minutes to the gym :)

Fantastic experience: Top gym, unreal staff was working in the area for a few weeks was looked after while I was here.

Fantastic experience: Great gym, great staff. If I wasn’t committed to another gym. I’d definitely stay at this gym.

Negative experience: My mum walked in recently interested in joining but first seeking a free trial for a short while and the manager (Joe) immediately declined saying they can’t accomodate until June. This is beyond deplorable and Anytime Fitness should ashamed at this level of customer service. I rarely leave a negative review - but common, this is beyond belief.

Fantastic experience: Much better, comfortable, and bigger than the old club, it’s definitely the best gym in Melbourne’s southeast

Fantastic experience: Very friendly staff, clean gym.

Fantastic experience: Great staff members! Been really helpful!

Fantastic experience: nice

Fantastic experience: Friendly staffs

Fantastic experience: Fantastic facilities and friendly staff. Even has a Mandarin speaking staff member, very convenient.

Fantastic experience: Friendly staff and good equipment!!! Love it here (:

Fantastic experience: really good atmosphere!!!

Fantastic experience: Having been part of many gyms before, I have never received such attentive customer service than what I experienced with Kristina. She was very welcoming and makes you feel part of the gym even before you do your first workout. Can't wait to start training, as the facilities are everything you would need and really well maintained

Negative experience: When it comes to cancelling your membership, these people pull all sorts of tricks to get you to stay and to charge you as much as they can before you leave. I submitted a request to cancel my membership in November and they said it was all sorted. Turns out, they sent me the cancellation email in December. Now, instead of having to wait 30-days from my actual cancellation notice, they are charging for 30-days from December. Absolute scam!!

Fantastic experience: I had a great experience in this gym in last 4 years. Friendly staffs and professional trainers!

Fantastic experience: Very friendly staff, the gym is kept always in great and tidy condition.

Fantastic experience: Good quality/good communication and fully support by all the staff

Fantastic experience: Pretty chill and awesome here. Equipment good, looking forward to the new gym

Fantastic experience: As a new member I've found this gym extremely welcoming. Good facilities and even better staff!

Fantastic experience: Great environment with amazing supportive staff! Would highly recommend to any individual who likes to be apart of a growing gym community.

Fantastic experience: Great place to work out, friendly environment, and just good vibes all around!! Been working out their for almost a year now and no complaints!

Fantastic experience: Trainers are great and facilities are on point! Jaiden and Gov are obviously the heart of it ❤

Fantastic experience: The staff at this gym in one word… AMAZING

Fantastic experience: The staff is great everyone is super friendly. The place is really clean too - amazing group of people to be around!

Fantastic experience: It’s a great facility with a variety of free weights and machines. Has great staff too that are very friendly. Highly recommend coming down.

Fantastic experience: Very convenient good atmosphere and facilities

Fantastic experience: Great experience with good quality equipment!! Really nice staff and super hygienic!! Love coming here :)))

Fantastic experience: Great gym with lots of equipment and not too crowded.

Fantastic experience: Great service, friendly staff!

Fantastic experience: Nice facility and friendly staff. 10/10

Fantastic experience: Amazing customer service. I spoke to Isabella on the phone about a membership, and she was very kind, helpful and made my personal experience enjoyable. I was also very pleased with the communication from Mitch and Jaiden, in regards to the signing up process. Nice and secure facilities, excited to start my fitness journey! :)

Negative experience: 差评！发过去的邮件不回复，电话不接！员工非常没礼貌，偶尔接电话会突然挂断客户电话，完全没有服务意识，这样店居然在澳洲存在，不可思议！最恶心的是当你想办理退出会员时候，他们店长会恶意刁难设置重重困难，来回折腾客户，拖延不给办理，非常恶心！入会时候一定看好签的合同期限。Bad review! Don't answer emails, don't answer phone calls! The staff is very rude. Occasionally they answer the phone and suddenly hang up the customer's phone. They have no sense of service at all. The most disgusting is when you want to exit membership, their store manager will set up a lot of difficulties, back and forth to toss customers, delay not to deal with, very disgusting! Be sure to consider the length of the contract you sign when you join.

Negative experience: VERY BAD!!!! Nobody ever answers or even picks up the call. I had a chat in person of cancellation of my membership like 6 months ago but still I am being contacted and harrased by recoveries department to pay like 600 bucks now otherwise they will seize my personal belongings. WHAT IS THIS? This is only happening with temporary visa holders and not with citizens just because we don't have any right to speak against you.

Negative experience: Continue to charge full fare even they are closed due to lockdown, how disgusting

Positive experience: Equipment is a bit old but has a great atmosphere