Goodlife Health Clubs Holland Park

Negative experience: Asked for these to be fixed over 12 months ago. As with most Goodlife clubs, multiple requests about machines needing repair are ignored.

Fantastic experience: It's really good gym and relaxing time in gym,

Negative experience: Very old, limited barbells, seems like they’ve given up, many nicer gyms around

Negative experience: Disgusting. Guy in the Sauna is always there HACKING AND COUGHING everywhere without covering his mouth, I literally gag and gag... Gym is FILTHY. Staff do nothing to help with these concerns... Car park is also absurdly bad. I would not recommend here at all

Negative experience: 0 stars if I could. Your Simcox boss had debt collectors on me when I'd never even entered your gym. He signed me up for after surgery but didn't actually make it after my surgery when I was allowed to exercise, so started charging me before the right date. Next thing I have debt collectors threatening me saying I owe hundreds to this gym, which I had never stepped foot into or been shown around yet... Yes they had me pay them hundreds for their mistake. I'll never trust a Goodlife you guys really suck.

Fantastic experience: Love all the goodlife clubs and this one is no exception. Friendly staff, great instructors and a nice large training area including my favourite: an open space to train!

Positive experience: Been at HPGL for nearly 20 years now. I have never seen the gym look so dirty. Change rooms and showers look like they have never been cleaned. Tiles in female showers are covered in mould. The whole gym needs a deep clean. Adele

Negative experience: If anyone in management could tell the truth at GLHP it would be amazing. I have been asking for months now as to when aqua classes would be returning to the timetable. Nobody can even answer my email.. Obviously my membership isn't very valued to the crew at this gym. Not good enough. Just take your money monthly and that's it. Don't these people realise that without members they have no job. Carmel

Negative experience: I joined Goodlife holland park on the 11th of September and it has become a safe space for me. This morning I was using a weight machine when I was approached by a staff member who told me that I wasn’t allowed to wear my crocs in the gym and that I needed to wear sneakers in the gym. I have been wearing crocs since the 23rd of September as directed by my doctor due to trauma on my big toe, sneakers put too much pressure on my toe (I go to the gym daily and crocs haven’t been an issue since the 23rd). Being approached in the middle of the gym was extremely embarrassing because I felt everyone staring at me which caused me to have an anxiety attack and leave. I’m highly considering cancelling my membership because half of the time when I need customer service no one is at the front desk or when they are like this morning and I asked to pause my membership I wasn’t even asked why or anything like that. I don’t feel like I am treated like a person at this gym just a number.

Negative experience: Went for a gym trial with my friend and was appalled by the service (or lack there of) by salesman (Aran?). After signing in and hearing the standard spiel about how amazing their gym is and being asked if we were interested in “growing our bundas” we were then told to handover some form of ID/car keys to continue with the trial. This was a strange red flag, but we did so. After trialling the facilities for 30 mins my friend and I approached the receptionist to get our belongings back. We were told we had to speak with Aran again in order to do so. We said we wanted to think about our options, to which Aran responded with “what is there to think about”. He spoke in a sulky and aggressive manner, whist positioning himself in front of the door. We felt uncomfortable and like we were being pressured into a membership. Would not recommend, will be going elsewhere.

Fantastic experience: Nice gym with pool and squash courts. Only downside is not being 24/7

Positive experience: Never been to a gym where 3 benches are empty but 5 squats are taken up with people doing bench press. Other than that, which happens daily it’s pretty good

Negative experience: The Sauna has not been working for the last 6 weeks and this is absolutely appalling subject

Fantastic experience: Does Holland Park Good life gym open 24 hours?

Positive experience: Can you please advise your customers you can not exit the premises and turn right across the unbroken line on Nursery Road.

Positive experience: Okay facilities. A bit old need machine upgrade But friendly receptionist is a plus

Fantastic experience: Please fix sauna only thing and heat up the pool only things for the gym to become no.1 :)

Fantastic experience: I regularly attend the Body Balance and Pilates classes at the Holland Park Club. I like the instructors who teach the classes, but there are only mirrors on the wall behind the stage and it is not very convenient to do exercise without additional mirrors to the right and left of the stage. You can't see what the instructor is doing and you need to look around and lose time on the exercises. Is it possible to put extra mirrors in the studio similar to Carina Heights Club for the benefit of all class participants?

Fantastic experience: Great gym. Friendly environment and over all awesome atmosphere.

Fantastic experience: Goodlife Health Clubs Holland Park is fantastic! The equipment is top-notch, and the pool, squash courts, and sauna are excellent. The floor and bathroom areas are always clean, and the aircon is perfect. The day care and helpful desk staff make it even better. Highly recommend!

Fantastic experience: I love this gym, they could add a few more different machines but overall has everything you’ll need. Sauna and steam room are really good additions. Staff are great and friendly!

Negative experience: Website details specified opening hours for ANZAC day were 9am-6pm. Arrived at 12pm and the gym was shut, no social media accounts for the branch so I was unable to see any posts regarding opening hours either. Otherwise good facilities, but bad transparency.

Fantastic experience: Alicia P and Rachel L are the best group fitness instructors. Love their classes.

Positive experience: First time training here and Only used the weights area so this review is not in full retrospect of the whole gym. This gym is as basic as it gets for its weights area with a lot more variety than first glance. You will comfortably be abke to do most every exercise here which is great if ur travelling like myself and this is your closest option. The staff here are friendly and willing to help as I found when I couldn't identify the weights. As for the gym maintenance.. For the area it is in. You do not expect it to be as well organised as it is. No weights left for someone to trip on on the floor. Weights on machines mostly put away. This gym shines where the other big gyms do not. I hope people find this review helpful as I was travelling blind in here. Also I thought it's worth mentioning. Just uo the road is a group of shops and one little Cafe that makes very decent coffee.. Its what fuled my workout.

Positive experience: The facilities are great. Has pool, sauna, steam room, squash court and gym. So it’s good great facilities. But the hidden fees and charges are deceitful. Whatever you do don’t do yearly memberships here. They will make you regrets the trust you placed in them. Also, ask them to explain hidden fees for everything from the start for all things not the things you ask for. They can creative with extra charges that you never thought could possibly exist. But otherwise it’s a good gym. Staff are friendly and it’s big and has so many facilities.

Fantastic experience: Supportive friendly lots of equipment

Negative experience: Thougt I lost my membership card and spent $50 for a new one. Found my OLD card after I went back home. So I asked the gym for a refund. Guess what? Non-refundable. I only hold that card for one night and never used it. Because I have to wait until this morning to talke the manager about the refund(the manage didn't even bother to talk to me today.). I spent $2,000 on my personal training in last 4 months. Now I feel like I am clown. I won't spend even one single cent with this gym any more. They don't repect their customers and only want you money.

Fantastic experience: Good equipment, plenty of power racks.

Negative experience: Hands down worst Goodlife in Brisbane, old broken equipment, floors are gross, bathrooms aren’t maintained. If I could give this place 0 stars I would, it’s very evident the owners do not care as this has been mentioned multiple times

Fantastic experience: Love it, clean, nice stuff. Friendly 10/10 keep up guys

Positive experience: Friendly staff - decent facilities - equipment needs to be updated/ cleaned better and all gym floors need a good deep clean - sauna and steam room need a deep clean too

Negative experience: Actually the most disgusting management I have ever come across. Do not waste your time here. Average facility with average services. I’ve recently become physically injured and unable to use the gym, sent my doctor’s certificate stating I am in recovery for 6-12months and a time freeze on my account is no longer an option. In the contract it states if you provide a doctor’s certificate confirming physical incapacity you are able to cancel without further payment. Woke up today with no communication from management & a $1000 bill on my account. Appalling they have the nerve to do such a thing to a person experiencing financial hardship & dump this on me with no warning. Straight to the ACCC I guess.

Fantastic experience: When travelling this is a perfect place to work put. Cost $20 casual visit. Fantastic facilities. Everything I needed in one spot.

Positive experience: Nice gym and friendly staff. Enjoy doing classes and wet areas .

Negative experience: Bad.

Negative experience: The gym is average at best. Equipment was poorly maintained and the gym was not clean. I’ve read previous reviews. As a founding member forever ago, I can say the air conditioning here has always been an issue. After long periods of injury, paying fees and not using the gym, I cancelled my membership. I was okay with having to pay out the four weeks cancellation period. The thing that has led to my one-star review? On the last week, of that four weeks, they charged me the quarterly personal training fee!!! How do you use a personal trainer when membership is done? Refuse to refund it. In all the time I’ve been a member, I’ve been paying this fee and haven’t once used this service. Due to my injuries, I’ve had to use a Physio to set my gym program. So, it’s not enough that they’ve received 100s of dollars without me using the service, they had to take every last cent they could get. Lastly, when my 12 month contract was up, my weekly membership fee was increased with no communication. Overall, so poor. Will never join this gym again.

Fantastic experience: I was recently asked to review my experience at the Holland Park Goodlife gym. I especially enjoy a number of classes, and the instructors really do over-perform with clear explanations, encouragement, feedback, care and friendliness. The facilities, equipment, all staff, and the clientele make the highlight of my day when I can get here.

Positive experience: Decent facilities, but usually crowded and full of grubs who don't use a towel on equipment or re-rack their weights.

Negative experience: The Gym needs a HUGE update... the vibe, well there wasn't any vibe. The $20 visit fee was just ridiculous. Will definitely not be going back.

Fantastic experience: Very nice gym. Used their squash courts, the condition was ok. Pricing was very reasonable, went in there solo and got half price. Was very happy with this.

Fantastic experience: I really enjoy the size of this place. The people are very kind and everything is always organised.

Fantastic experience: Great gym and great staff. The group fitness class is fantastic with fantastic instructors; special thanks to Jess.

Negative experience: Don’t sign up, get a home gym instead. Poor experience with cancelling especially as going into a recession

Positive experience: Been going here for a few months now but thought it was time to leave a review. I mainly do fitness classes and i have to say the quality of instructors are fantastic. Really motivated and give lots of options for their exercise. Shout out to Jess K. Have only recently started going to her classes but have to say that i love how interactive she is with her groups, providing tips on techniques and just a fantastic motivator.

Positive experience: Great friendly people. Good facilities. Not pretentious and a good mix of people. Loving the sauna chats ☺️ Nice smorgasbord of ‘talent’ that makes my workout entertaining

Positive experience: Very large gym. Equipment is old but in good condition, weights are not listed on some machines.

Negative experience: They will do everything they can (deal wise, make accomodations) to get you to sign up and sign others up however once you want to leave or change your membership they are not flexible or considerate whatsoever.

Negative experience: I had loved this Club for Aqua aerobics but the management is totally unresponsive to ongoing commitment to continuing classes and providing services they had when I joined.

Negative experience: Very disappointed today , been notified through a sign at reception the heaters will not be replaced and the pool is a seasonal pool and the aqua classes will finish very soon. Since I joined this club in 2004 the aqua classes were all year around .Terrible news!

Fantastic experience: Good facilities including pool

Negative experience: There a lot of much less exploiting GoodLifes in Brisbane you can sign up for. Staff and managers will blatantly lie about prices/trials/ability to freeze membership or change home gym to make their gym money.

Fantastic experience: Friendly service and great instructors. I love attending the body combat and body pump classes. Thank you guys, always feel so energised after the classes.

Positive experience: Good gym for anyone just starting out. Lack of a fully functional airconditioning system isn't great during the hot months though

Negative experience: Poor communication - nothing is coimmunicated via email, it is all via the private fb group that noone tells you exists...or in house, which is no good if you haven't been in awhile... facilities are old, cardio equipment does not get frequently cleaned - i know this as used wipes have been left in the same machine for an entire weekend... also lots of members who believe the rules don't apply to them. Reception staff are friendly.

Fantastic experience: Great gym. Lots of room and equipment with pool and squash courts

Negative experience: SAVE YOURSELF THE TROUBLE! This place has a 4.1 star rating for a reason. Need to review their internal processes, procedures and potentially their staff. There are people there who definitely should not be in customer service , let alone management.

Fantastic experience: Great gym, staff are always friendly and helpful. Plenty of classes to choose from. Can get busy at times like all gyms but it’s never packed. Only downside is not 24hrs but not a major deal breaker as they’re open from 5am

Fantastic experience: Friendly staff. Has great variety of equipment. Spacious gym. Awesome sauna and pool

Fantastic experience: The Goodlife Holland Park staff are kind and welcoming. It's a good place to knock out a great workout!

Fantastic experience: Goodlife Health Club is truly worth joining. The club has varieties of classes of your choice and you will find it really exciting and productive. The traininners are very polite and helpful. Would definitely recommend to everyone.

Fantastic experience: Great place to play squash. Good training area. Lots if parking. Very friendly welcoming staff

Positive experience: Great club

Negative experience: This is a Scam, don't do it

Negative experience: Constantly messing up payments then subsequently attempting to charge late fees on errors they’ve made with their payment system. Upon calling up to sort out staff members seemed clueless to the matter and were extremely unhelpful in resolving, had to call up on 5 different occasions to be told it would be sorted out but would then find out later when I was again charged an incorrect amount that nothing had been done.

Positive experience: Holland Park Good life gym has well-designed classes, motivating instructors and a positive atmosphere for getting and staying fit!

Fantastic experience: Close to home and a lot of extra facilities (pool, spa, sauna, steam room & squash courts). I use the squash courts on a regular basis (however they could do with a little TLC), but they are a great bonus. Instructors are great (special mention to Jess who is a long term favorite, she is always full of fun & energy). Staff are so helpful (special call out to Imi who always greats me with a wonderful smile, good conversation and ensures my bookings are always sorted), keep up the good work HP!

Fantastic experience: I love the classes here! Alyssa has such an amazing spirit and always makes you leave her classes and workouts feeling amazing about yourself <3

Positive experience: Been a member for about 15 years on and off (between illnesses and injury). Staff are generality friendly and helpful. Love that they are doing an in-house 12 week challenge - great value with great trainers.

Fantastic experience: My family have been members since 2018 and we love the place. Friendly and welcoming with loads of classes and equipment. No equipment downtime that I have seen in the last 4 years. Keep up the great work Goodlife!!

Negative experience: Would rate it better, if the body combat instructor hadn't kicked me out of a class. I resigned my membership, no longer feel like going where I am not welcome! #nannystate

Fantastic experience: Been going here for years, it has everything you need and they maintain the building and equipment very well. Holly on the front counter is the best.

Fantastic experience: The group fitness classes are amazing and the instructors take the time to make sure you are doing the exercises correctly and safely. Couldn’t recommend more!

Fantastic experience: Very nice , only one Goodlife that has all facilities like gym swim steam and sauna , GL have to open more gyms like this “everywhere “ lol

Fantastic experience: Great club

Fantastic experience: I went to Goodlife Holland Park after a merger with Fitness First. Staff were welcoming and informative. Class timetable was good.

Negative experience: Opted out for offfers, still receiving spam at dinner time.

Negative experience: Cancelled my membership but they kept charging me

Negative experience: Steam room was moldy, it’s good they have a pool but I came to use the top floor (the actual gym) a large amount of equipment was broken or unable to adjust to my height cause it was it’s so old and stiff. The atmosphere in this particular goodlife was a bit still aswell :(.

Negative experience: The sauna is so dirty and smelly it's should be reported to health and safety authority.

Fantastic experience: Great gym spacious, clean, and everything you could possibly need for any workout. Amazing amount of equipment. Love it

Fantastic experience: Every club is different, some have good showers, some have newer machines and equipment, some only have unisex saunas, some have male and female saunas and some have no saunas - Holland Park is a good all rounder.

Positive experience: Friendly staff, got me onto a great membership. Some good equipment but gets a bit overcrowded for afternoons which is common for most gyms but sometimes hard to work around

Fantastic experience: Been coming to this gym for 5 years now. Lovely staff at front desk. Equipment and facilities are well looked after including the lap pool and sauna. The sauna at Holland Park is bigger than others I’ve been to so I felt like I was in my own space. Great gym

Fantastic experience: Great club, I joined and in 2 weeks I replaced smoking cigarettes with yoga and Pilates, I feel powerful and more confident of myself. My stress is gone and I can think clearly now. Love this club

Positive experience: Old setup and equipment but got all I need, enough parking and even a under cover area, would be 5 stars if 24hrs. Overall happy to train here even though they're dozens of newer and nicer goodlife around.

Fantastic experience: Excellent atmosphere, friendly staff.

Positive experience: Great gym

Fantastic experience: For me there are 3 things that separate gyms.. Culture Staff and Upkeep.. I can honestly say that the staff are very friendly and helpful at Holland Park. And because of this the culture is great.. This gym is also well maintained and clean.. If your looking to make a positive change but are a little unsure or maybe feel intimated I can guarantee that once you walk through the door you will be well looked after.. Everybody has to start somewhere.. Every member is there for the same reason.. Everytime you walk through the door it gets easier Start kicking goals

Positive experience: Good facilities , great staff , handy location .

Fantastic experience: Nice big area for weights and the pool is good for laps

Fantastic experience: Nice & helpful staff. Good, well maintained equipment even if a little dated. Good facilities.

Fantastic experience: Really really good facility. They have everything even squash courts and a pool! Been here a couple times now and love how friendly the staff is.

Negative experience: l have been a member of the Goodlife establishment for a number of years & I found myself quite humilated to be singled out and referred to by the staff "One of those" because I am medically exempt form wearing a mask. I am extremely disappointed by the staff statements & henceforth be looking a new gym.

Fantastic experience: Great

Fantastic experience: Excellent equipment and great trainers

Positive experience: Expansive facilities showing their age. This gym has numerous floor equipment, pool, squash courts, group fitness, sauna and even a day care. However the lustre wanes when you look closer at the worn finishes, the occasionally out of service sauna and piles of storage laying about the disused squash courts. Parking can also be a challenge some days.

Positive experience: Has great potential but left disappointed with the lack of maintenance at this gym. The staff are great, they talk highly about safety but falls short on action. Example is the all the Fluor lights still not fixed after months!

Negative experience: The steam room is filthy in growing bacteria/mould. Sauna smells like a fungus. Bins always over spilled. It’s been raised prior to covid, yet not addressed. Have changed gyms since. It’s a shame as we did like this location.

Fantastic experience: Great gym facilities and equipment. Staff were very friendly and made me feel welcome. Highly recommended

Fantastic experience: Love this place, the facilities are great and staff are very friendly