Flip Out Wagga Wagga

Information about Flip Out Wagga Wagga
2650, Wagga Wagga
Opening hours
- Monday: 9:30 AM – 7:00 PM
- Tuesday: 9:30 AM – 7:00 PM
- Wednesday: 9:30 AM – 7:00 PM
- Thursday: 9:30 AM – 7:00 PM
- Friday: 9:30 AM – 8:30 PM
- Saturday: 9:30 AM – 8:30 PM
- Sunday: 9:30 AM – 4:00 PM
Our comment from FitFit Australia about Flip Out Wagga Wagga:
Flip Out Wagga Wagga is a vibrant and fun-filled venue for families and children of all ages. The center boasts an exciting range of activities, including trampolines, foam pits, and designated areas for younger jumpers, ensuring that everyone can enjoy a safe and entertaining time.
Highlights of Flip Out Wagga Wagga include:
- Friendly and professional staff, dedicated to providing a great experience.
- Excellent facilities that are clean and well-maintained.
- A fun atmosphere that keeps kids entertained for hours.
- Reasonable pricing for entry and party bookings.
- A great venue for birthday parties along with hassle-free catering options.
While many visitors have praised the experience, some have expressed concerns regarding the size of the venue and inconsistencies in customer service. Despite a few criticisms, overall feedback reflects a positive environment where families can burn off energy and enjoy quality time together. If you’re looking for a great place to entertain the kids, Flip Out Wagga Wagga is definitely worth a visit!
Flip Out Wagga Wagga: Opinions
Positive experience: Great fun way to burn some energy with the kids
Negative experience: I like the old flip out better. Air bag is only good thing here
Positive experience: Excellent staff! Professional and friendly. Area is great, if a little small. Do yourself a favour and go check it out
Fantastic experience: Great place for kids
Fantastic experience: Reasonable price fun
Fantastic experience: Nice place. Kids loved it!
Fantastic experience: Great venue for kids, awesome staff & facilities!
Fantastic experience: Very happy to receive a five star support from the staff managing my daughters Birthday party.The party went smooth and staff were very friendly and supportive throughout. I definitely will recommend Flip Out Wagga Wagga to others. The kids had the so much fun while the adults chilled with the best coffee ! Highly recommend.
Fantastic experience: Amazing place to have a birthday party. Kids had loads of fun. Excellent staff !!!
Fantastic experience: Went on a road trip with the family and popped into flipout to get the kids out of the car and burn some energy. What a great venue and staff were awesome!
Fantastic experience: Splendid arena, fantastic owners and staff, super friendly. Would recommend and will definitely revisit next time I'm passing through.
Fantastic experience: my family and I had a amazing time! Staff were lovely and the store was very clean!
Fantastic experience: Really enjoyed ourselves during the toddler playgroup session and loved the special deal during the last week of school term 4. Friendly owner & clean facilities with change table.
Positive experience: WHAT HAPPENED TO THE OLD LOCATION, IT WAS SOOO MUCH BETTER its still fun but i will never forget riding a scooter at one point then doing backflips the next minute favourite childhood place i would beg my parents to go all the time. the staff are friendly and interact with everyone its a great atmosphere loads of fun.
Fantastic experience: Love this place.
Thanks for your review Tamsin. Glad you had a great time!
Fantastic experience: Greatest time out with the kids
Thanks for your review Tessa. Glad you all had a great time!
Positive experience: Great coffee, grandkids love it
Thanks for your review Christine.
Fantastic experience: Fantastic fun, well designed!
Thanks for your review Jamie. Much appreciated!
Fantastic experience: Never been there this is off the reviews
Thanks for your review Hudson.
Fantastic experience: Kids had a blast!
Thanks for your review Shez. Glad the kids had a great time!
Fantastic experience: Great fun for the kids!
Thanks for your review Robert. Great to hear you had a fun time!
Negative experience: Pretty small. We all liked the other location better
Thank you for your 2 star review Taylor. Unfortunately due to covid and to continue to provide a Flip Out facility in the Wagga Region we had to downsize in order to keep the doors open. We have attempted to cater for all age groups and provide a newer and fresh facility. Have a great day!
Fantastic experience: Nice play area for all ages of kid. Book sessions early to avoid disappointment
Thankyou for your review Darshan. Great to see you had a good time.
Fantastic experience: Great place for the kids to have parties They get pizzas so I don't have to cook dinner
Thanks for your review Danny. Glad everyone enjoyed themselves!
Negative experience: Absolutely disgusting service and attitude. "The owner" shouldn't be working with children or the general public for that matter.
Fantastic experience: Great experience for the kids. Staff are always so helpful and kind towards the kids. Thank you for a fun experience!
Thank you Heidi for you review. We are happy to hear your family had a great experience.
Fantastic experience: My daughter had a great time, I had fun also plenty of laughs. Never too old for this I'm near 50
Thanks for your review SIMI. He are glad you had a great time. See you next time :)
Positive experience: The young woman working on the 29th august was extremely professional helpful and as I observed was extremely helpful, courteous and friendly. Needs to be recognised by management for her dedication to her work.
Thanks Jannice for you review.
Negative experience: Every interaction with the owner is negative. Our last visit the owner caused my 5yr old autistic child to have a meltdown over a simple attire issue, instead of approaching a parent she aggressively confronted a 5yr old. It doesn’t matter wether I’m paying her a large amount of money for a Birthday party or simply there for a 1 hour session she manages to upset a child or insult an adult. The owner lacks basic civility and should refrain from interacting with her customers until she receives training on customer service. In future I will be choosing an alternative play centre.
Hi Alyshia. Let me clarify a few things with your review that people may not be aware of. The attire issue you refer to is in relation to our policy of compulsory grip socks (which were offered to your child for free to assist). Unfortunately with public liability insurance and for the safety of your daughter and other customers we have no choice but to insist people wear grip socks whilst jumping in our facility. We understand your daughter has autism and we regularly have autistic children of all ages within our centre. Our great relationship with various disability groups within the Wagga area and surrounds would suggest your comments are untrue. We have numerous staff, customers and CCTV footage to disprove your defamatory comments in relation to today. We were extremely sympathetic to your circumstances to the point where we suggested you take a FREE pair of socks with you to assist in helping your daughter feeling more comfortable in relation to wearing our socks when attending, however, you bluntly declined. There was no negative interaction or aggression shown and it may be advisable to read your defamatory comments again and possibly reflect on the situation to see if your version is an extreme over reaction or a lie.
Positive experience: Awesome fun
Thanks for your review James.
Positive experience: A great place for kids.
Hi Martin. Thanks very much for your review. Glad the kids had a great time!
Positive experience: I like the new punch of staffies. Very friendly.
Hi Ali. Thanks very much for your review. Glad you appreciate the staff.
Positive experience: Was fun cafe as well it was well supervisord
Thanks for your review Kayla
Negative experience: Unbelievably rude staff. In serious need of basic customer service training.
Negative experience: Really bad customer service tried to spend money in there by ordering food but could not get service at either counter waited for over 15 minutes then complained I couldn't get service was rudely told it's not their fault I could not be patient and wait 5 minutes won't be back
Fantastic experience: Excellent place and great facility. Has snacks and drinks available. The staff are good and the ninjas program is excellent.
Thanks very much for your review Cameron!
Negative experience: Worst experience at Flip out today. Manager was aggressive and rude to both adults and children. Went as far as grabbing a 4 year olds arm when the poor kid was reaching in to grab another Ice cream- he is a small child honestly what the hell is wrong with people!!!! Should have looked at these reviews before we went because we are obviously not the only ones who have received disgusting service when it comes to this business.
Negative experience: $360 wasted on a birthday party the management was rude, party was un coordinated with what we could spend our time doing, we had 2 smaller children exhausted wanting a drink and told to go back down stairs to play to get our "moneys worth". Don't even get me started on the birthday room first off it was unlockable meaning we had all guest enter the party room, not one staff member informed me beforehand and I could have bought a plate of chips from the take away better then the party food, the sauce we got given smelt like vinegar and was off! Won't be back and won't be recommending to other parents either, Was a waste of my hard earnt money
Negative experience: Not Organised at all made a booking for 11.30 couldn't find the booking. Service is slow and was confused with questions I had asked. waste of money for the size and amount of trampolines. Mainly gir toddlers nit suitable for older kids.
Negative experience: We couldn't book online. The hours on the website is wrong. And the stuff was to bizzy talking to each other to notice a older boy kicking a ball at my grandson so wasent a good thing
Thank you for your feedback Danni , sorry you had a bad experience in our store. Unfortunately our booking requirements are annoying at times but you can do this online or over the phone if you are having trouble. The only time there are issues with booking online is when we are fully booked for private functions or we are at capacity. Our website hours are correct and a few times we have had to close earlier if we have had staffing issues but we always make sure if we have closed earlier we do put it on our social media platforms. Because we have a bookings only policy here we haven’t found this be be an issue with very many people. With childrens jump time we do have seats up on the platform to watch their own children as our staff are only there to make sure everyone is jumping safely. Hope we see you again and you have a better experience next time.
Fantastic experience: This place was great. Really positive vibes just kids running around going turbo smiling laughing and having fun. There was a guy from their team teaching kids the basics and keeping them safe. He was awesome. Our girls listened learnt some new moves and got stickers! Coffee from the cafe was good too. Great away to spend a day.
Thanks for your review Ben. Great to hear you had fantastic time.
Fantastic experience: Great experience today. The staff were brilliant. The two women welcomed us and nothing was too much trouble. Great layout and lots of fun. You helped to make my 8 year olds birthday a great one. Thank you so much for your kindness and hospitality
Thanks very much for your review!
Positive experience: It was fun. Staff need additional training in communicating respectfully, as well as in making coffee properly. My children were spoken to quite abruptly by a young man working there and chastised over a rule that they weren't aware of, and one was very upset by it. The young man making coffee made it two thirds froth and only one third milk. There seemed to be only teenagers running the show when we went with no experienced staff to guide them which did impact on our experience there. The kids had fun, and although it's a small facility it kept them occupied and active for an hour.
Thank you Rebecca for your feedback. I can assure you the store is never left unattended by a senior staff member. All our mangers in here are over 21 and there is a manger on everyday and majority of our other staff are over 17.With our rules they do come over a loud speaker every 20 mins and our rules are clearly written on signage at our front counter and up near our trampolines. Our staff will also go over these rules for the safety of our customers if they see them breaking those rules. Sorry the coffee was bad , it may of been made by someone who is still learning.Hopefully next time it will be better. As for the size of our store yes it is smaller than our old location but due to covid we had no choice but to down ground to a smaller site. I am happy to hear the kids still had fun. Hope to see you again.
Fantastic experience: My daughter had her 7th birthday party at flipout today. I can’t rate the service highly enough. All staff were wonderful. Shoutout to Cooper and Lillie who were our party helpers, they couldn’t have been better with the kids. So friendly and fun and on top of everything. Highly recommend this venue :)
Hi Tiggi. Thankyou very much for your review. Fantastic to hear the staff were great and everyone had a great time.
Fantastic experience: went here in the holidays and took the kidsfor a jump and they loved it, was meet by a lovely staff member Will i think his name was, very friendly and overall great experience
Fantastic experience: Great experience today. The staff were brilliant. The two women welcomed us and nothing was too much trouble. Great layout and lots of fun. You helped to make my 8 year olds birthday a great one. Thank you so much for your kindness and hospitality
Fantastic experience: Great activity for kids, lovely staff
Thanks for your review Belinda!
Fantastic experience: The facilities are great, super clean, spacious and well thought out. The kids will run around here for 1-2 hours no problems. Spaces for under 10s and above cater for various age groups. Main trampolines are supervised. Staff are super attentive and caring and show a real enthusiasm for the kids to have fun. Safety is a top priority. Parties can be organised and group bookings are very convenient. Lots of parking and snacks and coffee are available.
Thanks for your review James.
Fantastic experience: Kids loved it
Fantastic experience: Excellent
Fantastic experience: Great place and all kids would love this place
Thanks for your review Dale.
Fantastic experience: The kids loved it. Staff were friendly & helpful.
Thanks for your review Ali.
Positive experience: A fun experience for the kids. The giant slide was a good bonus. Lots of trampolines to play on, fun music and food/beverage/bathroom facilities available. Grip socks needed for the trampolines are available for $3 or $3.50 each. One hour of jumping was definitely enough time given we had the place virtually all to ourselves. Will visit again!
Hi Jessica. Thanks for your review. Much appreciated!
Fantastic experience: Great venue for kids parties
Thanks for your review Nigel!
Fantastic experience: Very child friendly environment with wonderful staff specially Kiara, who was very helpful for us. My 4 year old son enjoyed to his best and we did too. Thank you flip flop.
Hi Chameera. Thanks very much for your review.
Fantastic experience: Kids love it
Thanks Jennette. Glad you had a great time.
Fantastic experience: Love it!!! Great staff and service!
Thanks for your review Toby! Glad you had a great time
Negative experience: Phone constantly engaged and when they finally answer the staff are rude, arrogant and unhelpful. Poor form
Negative experience: Worst customer service. The girl at the counter was a real horrible person, and spent her time flirting with a guy and holding up the trampolines for the kids. Disgraceful
Hi , sorry to hear you had a horrible experience with one of our team members today. We have 5 new staff members on today training, could you please send us an email and give us a description of the staff members involved and the times that this happened So we can ensure it doesn't happen again. our email is [email protected]
Negative experience: Very poor customer service, the lady there which is the owner is very rude and has absolutely no manners. For your information, you need to book... She made it very clear while being rude and asking "Aren't you from Wagga?" Well yes, we are from Wagga but hadn't been there before, hence not knowing you need to book and not everyone looks at a website before they visit somewhere. The rude manners has obviously rubbed off onto the other staff, because when we were told to leave a young girl rushed out and demanded to see that I had signed out.
Fantastic experience: Have always had a great experience when visiting Flip Out. Despite what others say, the staff have always been accommodating and welcoming. My thoughts are if you have an issue with the size or layout of this business open your own. Great for birthdays and occasional visits.
Thanks for your review David!
Fantastic experience: Great place for the kids.
Fantastic experience: Thanks to the young bloke who hosted our party this morning. He kept the kids amused with his humour and friendliness. Our 5yo and his friends had the best time.
Thanks Lisa. Great to hear you had a great time.
Fantastic experience: Lots of fun for parents and children
Thanks Victoria. So happy you had a great time.
Fantastic experience: Great for whole family and groups. Heaps of different activities and areas. We went in the morning and had it mostly to ourselves.
Thanks for your review.
Fantastic experience: V fun. The guy on duty was fun and offering advice to people.
Thanks Emily. Great to hear you had a fun time.
Fantastic experience: Love it!!! Great staff and service!
Fantastic experience: Staff were friendly. Great place for kids during holidays when its raining
Thanks for your review Kristy.
Fantastic experience: The staff were very welcoming and friendly from the moment I walked in. Great fun for all ages. There is a designated area for kids under 10 with trampolines and a foam pit. Seating area for spectators and some arcade games too. I went the 1 hour for $15 and $3.80 extra for the socks.
Thankyou for your review Lorenzo. Hope to see you again soon!
Fantastic experience: Have been here twice in the last week and my 3 year old has absolutely loved it both times! The only time he didn’t was when we were leaving have found all the staff to be amazing especially while under so much pressure! My only complaint would be that parents need to pay more attention to their child but no fault to the staff or management
Hi Angela,Thank you for your review . We are glad your Son had a great time. I will pass this on to our awesome team and we look forward to seeing you both again.
Fantastic experience: Best place, amazing staff!
Positive experience: It is a great place
Thankyou for your review.
Positive experience: Children of all ages love this place
Thanks for your review
Positive experience: Loads of fun but very expensive especially if you have 4 children.
Thanks Sally
Negative experience: Poor customer service, website not updated, wifi not working and the arcade game swallowed my coin, bad experience for a first timer, thumbs down wagga wagga
Negative experience: Fun but too basic, not enuff challenfeto the jumping zone
Positive experience: Great venue and the kids had lots of fun! Toilets and cafe werent very clean and customer service lacks friendliest but otherwise we had a good time
Thanks Olivia
Negative experience: I decided to take my son to flip out on a Saturday morning (1030) to fill in time. Disappointed to be informed that you MUST make a booking before arriving. One other family was using the facilities at the time with one other family arriving in the thirty minutes we were at the venue. I don't mind if you have to book prior and can appreciate that but to advertise it only on Facebook (I don't use Facebook) and then berrate customers for not understanding their new policy is unacceptable. I have later learned that the woman whom I dealt with is the owner. Others I have spoken to are not surprised with the interaction I have had with the owner of Flip Out Wagga, if you find yourself wanting a trip to Flip Out Wagga... stay the Flip away!
Negative experience: A staff member explained to my 3 kids and I that they weren't allowed on the trampolines in the under 10 area because of their age (11, 9 & 8) and their height, but were allowed to play on the swinging bag in the same area, which was understandable. (Even though my 2 youngest are 9 & 8 but because of their height were not allowed). There is definately some miscommunication between staff as another staff member explained they weren't allowed to be in that area at all. But then the same staff member stood there and watched another group of boys enter the area who were obviously to old and to tall and continued to use the trampolines but said nothing. I will not be spending my money there again. I think more signs need to be placed around the area to explain it more clearly..
Fantastic experience: Lots of fun for everyone. I have been to other trampoline parks and it does feel a little worn down compared to other big businesses but was not any less fun. They have a large multiple trampoline area, a wall running area, a foam pit and a specific area for little jumpers. Thanks for the laughs.
Fantastic experience: Stuart Park which hosts many of Wollongong's events is a pretty cool location. The parachutists landing is entertaining for kids. A lovely area in North Wollongong,adjacent to Beaches,Hotels and several Restaurants and Eateries, Heaps of play area for the Children, Bike track, picnic areas
Fantastic experience: Great place to take the kids. Friendly staff.
Thanks for your great review Paul.
Fantastic experience: My two boys, 5 and 9, plus my nephew, 18 months, loved Flip Out! Just the foam pits and trampolines would have been enough to keep them entertained for hours! You'd be hard pressed to find a better way to use up three little boys' energy!
Thanks for your review Sarah. Hope to see you all again soon!
Positive experience: Great time here went with school
Thanks Milli.
Negative experience: Terrible Owner is hostile and abusive Wont be returning
Positive experience: Great fun for the kids and adults alike.
Thanks for your review David.
Negative experience: Kids enjoyed the centre but customer service needs improvement
Hi Lara. Sorry to see your review. If you could elaborate a little more or send an email, would be appreciated.
Positive experience: Great place to take kids. Busy on school holidays... Duh.
Thanks for your review Alan.
Positive experience: My children had a lovely time and the young staff were very helpful, unfortunately the owner was rude to both myself and my children - a little bit of customer service goes a long way.
Fantastic experience: Lots of fun for everyone. I have been to other trampoline parks and it does feel a little worn down compared to other big businesses but was not any less fun. They have a large multiple trampoline area, a wall running area, a foam pit and a specific area for little jumpers. Thanks for the laughs.
Thanks for your review Mercedes. We try our best to keep up to date as a small business. Hope to see you you again.
Fantastic experience: That was a great time! The team is wonderful. I recommend! Xxx from France
Thanks for your awesome review. Glad you had a great time!
Fantastic experience: Great staff. Very well organised and executed.
Fantastic experience: the boys had a awesome time
Thanks Andy. Glad you had a great time in our store.
Fantastic experience: Great place for the kids. Little Ninja training for kids is awesome
Thanks for your review Travis. Great to hear the kids love it.
Fantastic experience: Great fun for the kids while I relax with a coffee.
Thanks Angandruss for your review. Hope to see you again soon.
Fantastic experience: I love ti
Thank you
Fantastic experience: My young fella loves this place, great prices, fantastic staff
Thanks Scott. Glad you and the kids have a great time.
Fantastic experience: Excellent
Thanks Terry. Glad you had a great time.
Fantastic experience: Great place for the family
Tanks for your review Mark. Glad you had a great time. Hope to see you again soon.
Positive experience: Great for kids fun
Thanks Sylvester. Glad you had a good time.
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