Information about Valentine Hydrotherapy Pools Inc

St Johns Dr 1A
2280, Nelson Bay
+61 2 4946 8522

Opening hours

  • Monday: 8:00 AM – 1:00 PM
  • Tuesday: 8:00 AM – 1:00 PM
  • Wednesday: 8:00 AM – 1:00 PM
  • Thursday: 8:00 AM – 1:00 PM
  • Friday: 8:00 AM – 1:00 PM
  • Saturday: Closed
  • Sunday: Closed

Our comment from FitFit Australia about Valentine Hydrotherapy Pools Inc:

Valentine Hydrotherapy Pools Inc offers a wonderful aquatic experience in a well-maintained facility that is perfect for all ages. With a variety of pools including a great hydrotherapy pool equipped with a chair lift for those in need, the center promotes community health and wellness. Users appreciate the friendly and professional staff who create a welcoming atmosphere, making it an ideal place for swimming lessons and therapeutic exercises.

Key highlights include:

  • Ample free parking for guests
  • A clean and heated swimming environment
  • Excellent facilities for hydrotherapy and swimming lessons
  • Accessible to individuals with disabilities
  • A focus on community service and inclusion

However, some users have pointed out areas for improvement. Issues such as slippery dressing room floors and occasional staffing problems have been noted. Despite these concerns, many customers find the overall experience to be enjoyable and recommend it as a great place for both recreation and therapy.

Valentine Hydrotherapy Pools Inc: Opinions

4.5/5 (57 Opinions)
Kylee Drane 1 year ago

Fantastic experience: Love going here lots of free parking

Aaron Whalley 1 year ago

Fantastic experience: Great pool

Bruce Sibthorpe 1 year ago

Positive experience: Staff were helpful and venue was very affordable . Hydro pool dressing room floors were wet and without Matt's making dressing for someone with restricted movement very difficult. Temperature, equipment, and cleanliness was good. No assistance or supervision was provided.

Michael Calder 1 year ago

Fantastic experience: Good staff. Great fun exercise

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review and kind words Michael! :)

Rozlyn Jones 1 year ago

Fantastic experience: My kids have been learning to swim here. Great place, friendly staff and my children can swim better so they are also doing their jobs well

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review and kind words Rozlyn! :)

Peter Hanseb 1 year ago

Fantastic experience: Such an essential service and excellent people on the ground serving the community...well done Valentine Hydro!!

Valentine Hydrotherapy Pools Inc

Thank you Peter for the kind words and 5 star review! :)

Angus McLeod 1 year ago

Fantastic experience: Pools and amenities are very clean. Staff and trainers are fabulous.

Valentine Hydrotherapy Pools Inc

Thank you for your kind words and 5 star review Angus! :)

BananaPhobia 1 year ago

Fantastic experience: I have been training here for pretty much my entire life and it has been a great experience the whole time. Special thanks to Robbie, the best swim coach I’ve ever had :)

Valentine Hydrotherapy Pools Inc

Thank you for the kind words and 5 star review! :)

Cherie Santiago 1 year ago

Positive experience: It was great

Michael Fisher 1 year ago

Fantastic experience: Great complex and plenty of outdoor space.

Valentine Hydrotherapy Pools Inc

Thank you Michael for the lovely feedback and 5 star review! :)

Al Pen 1 year ago

Fantastic experience: Good place to go swimming

Valentine Hydrotherapy Pools Inc

Thank you Al for your kind words and 5 star review! :)

Skye Louise 1 year ago

Fantastic experience: Gorgeous little pool grounds, amenities, lovely reception & a beautiful teacher Wonderful experience with bub

Valentine Hydrotherapy Pools Inc

Thank you Skye for the kind words and 5 star review! :)

Eddie Seymour 1 year ago

Fantastic experience: Professional, friendly,easy access & parking! Affordable! Friendly, clean, great atmosphere!

Valentine Hydrotherapy Pools Inc

Thank you for the kind words and 5 star review Eddie! :)

Neil robinson 1 year ago

Fantastic experience: Great pools clean n tidy .people very friendly and well run

Valentine Hydrotherapy Pools Inc

Thank you for your kind words and 5 star review Neil :)

Robyn McGuirk 1 year ago

Positive experience: Pool was clean and a great temp. Plenty of parking and friendly staff.

Valentine Hydrotherapy Pools Inc

Thank you Robyn, we appreciated your positive feedback.VHPI :)

P B 1 year ago

Negative experience: Being turned away from my hydro sessions That I have been doing doing for 2 years Was a disaster today I have a disease and being doing this for 2 years as a valuable customer And being put aside for children is very bad I think that you’re loyal patients for hydro should be given priority no matter wha I am now going to Warner’s Bay Because of the way you treated me I will never be back PLEASE READ THIS I HAVE NO Problem with kids BUT I have a condition called Huntington disease that I find children around me very difficult to concentrate and do exercises So I think it is best for me WARNER BAY as I can concentrate There rules say NO KIDS in Hydro I think this is good for both of us

Valentine Hydrotherapy Pools Inc

Dear Paul, some Special Needs children are using the pool for 4% of the time the hydro pool is open on a Monday. We believe that they have every right to use this pool and be able to learn to swim - a potentially life saving skill. The Hydrotherapy pool is open from 6am to 6pm Monday to Friday so you are welcome to attend at any time other than that.Occasionally, like this morning, we have issues with another pool and need to move more little ones to the Hydrotherapy pool. We do this to ensure that not only do the kids continue to learn this potentially life saving skill, but also so that we continue to keep much needed funds rolling though the gate so that we can ensure the Valentine Hydrotherapy Pools Inc complex can remain open for all of our community for many years to come.We are sorry that you feel the need to leave to use another facility but sometimes mechanical failures occur that are beyond our control.If you would like to discuss this matter further, please contact our Management Committee via email at [email protected] sincerelyVHPI

Margaret Chidgey 1 year ago

Fantastic experience: Great 25m pool if you want to swim laps while Swansea and Speers Point pools are closed for winter. You can't do tumble turns because the pool is too shallow, but hey, it's better than no swim at all and the showers are hot. The aquarobics classes look like a blast but I haven't tried them yet.

Valentine Hydrotherapy Pools Inc

Hi Margaret, thank you for the 5 star review and kind words :)

Diane Cassells 1 year ago

Fantastic experience: Great hydrotherapy pool with chair lift for people in wheelchair

Valentine Hydrotherapy Pools Inc

Thank you Diane for the kind words and 5 star review :)

Ian Hamilton 2 years ago

Fantastic experience: Nice and quiet. Good environment for relaxing and doing my water exercises.

Valentine Hydrotherapy Pools Inc

Thank you Ian for the 5 star review and kind words. We appreciate your patronage :)

Jo-Ann Brittain 2 years ago

Positive experience: It was excellent thoroughly enjoyed the aquafit class.

Valentine Hydrotherapy Pools Inc

Thank you Jo-Ann! We are glad you enjoyed it :)

Raechel Fraser 3 years ago

Fantastic experience: Great place for swimming lessons. Wonderful staff.

Valentine Hydrotherapy Pools Inc

Thank you Raechel for the kind words and 5 star rating! :)

Joan Jones 4 years ago

Fantastic experience: Great pool, lesson excellent, staff friendly and helpful....

Valentine Hydrotherapy Pools Inc

Thank you Joan!! :) :)

kim Norris 4 years ago

Positive experience: Friendly people.

Judith Wilson 4 years ago

Fantastic experience: Best hydrotherapy pools in the area

Valentine Hydrotherapy Pools Inc

Thank you for the 5 stars Judith :)

Matt Crawford (Krauch) 4 years ago

Fantastic experience: Great place..

Valentine Hydrotherapy Pools Inc

Thank you Matt :)

Elizabeth Bellamy 4 years ago

Fantastic experience: Had a great day swimming

Amber McTaggart 4 years ago

Positive experience: Best place to learn to swim for all levels of indoor swimmers!

Melissa Sinclair 4 years ago

Fantastic experience: Great friendly staff, clean

Valentine Hydrotherapy Pools Inc

Thank you for the fantastic review Melissa :)

Kate Kiewiet 4 years ago

Negative experience: 25m pool very shallow . This pool is not a pool I would recommend for doing laps with tumble turns. I would say it's more of a walking pool.

Valentine Hydrotherapy Pools Inc

Hi Kate, our 25m pool is 1.4M deep in the middle and 0.8M deep at each end. We were wondering if you ventured into the deeper part of the pool? Kindest regards, VHP.

Sonya Maher 4 years ago

Positive experience: Therapy pool a bit deep other heated pool is great

leanne hodson 4 years ago

Negative experience: The old man that was working there this morning, did not even make an effort to serve me when I was waiting to pay to go in. He looked at me twice and looked away. I ended saying do you want me to leave the money here. He looked at me. It is pretty bad when an 8 year old comes back from the canteen and said that man is really rude.

Valentine Hydrotherapy Pools Inc

Hi Leanne, could you let us know in a private email roughly what time this was? That way we can ascertain which volunteer this was and have a word with them.Email address is: [email protected] you,VHP

Craig Morris 5 years ago

Fantastic experience: Great place to learn to swim

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review Craig!! :) :)

Greg Simms 5 years ago

Positive experience: Good to do a few laps or many. Both ends are shallow so don't dig to deep with your stroking or you will catch your nails on the bottom. Hard to pick when there will be a crowd or not in the 25m pool. Always lots of parents and kids in the learn to swim pool. Run mostly by volunteers.

Квася Квасянян 5 years ago

Fantastic experience: Swimming pool.

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review!! Much appreciated :) :)

Shilpa liz jacob 5 years ago

Fantastic experience: Great place. Staff are amazing...they look after my little one very well....staff are great...

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review and your kind words!! Much appreciated :) :)

Dean Koster 5 years ago

Positive experience: Community driven swim centre. The place has a Hydrotherapy pool which you can use after an assessment by a Physiotherapist. There are also a couple other pools for general swimming and they are all heated. Independent swimming lessons also take place at the centre.

Valentine Hydrotherapy Pools Inc

Thank you for your kind words Dean :) :)

Dominic Butterworth 5 years ago

Fantastic experience: Great place to spend the day out of the sun on those 40 deg days, very affordable too.

Valentine Hydrotherapy Pools Inc

Thank you for the 5 stars and your kind comments Dominic!! :) :)

Philip Horrell 5 years ago

Fantastic experience: Excellent community feel

Valentine Hydrotherapy Pools Inc

Thank you for the 5 star review and your kind words!! Much appreciated :) :)

samantha hawkins 5 years ago

Fantastic experience: Great for the kids all year round.. not the hydro pool but the main pools

Jasmine Sandford 5 years ago

Negative experience: Very disappointed took my 3 children there with family my twin daughters wore swim nappies as they always do when swimming and my mother in-law was confronted by the staff saying a woman ( who happened to be wearing a see through bikini) said that my daughters weren't wearing them in the pool apparently they were wearing normal nappies I am not irresponsible in the least when it comes to my children not to mention the dirty Band-Aids and other rubbish that was on the bottom of the pool and tiles all over the place completely soaked and slippery that place is nothing but an accident waiting to happen very disappointed and disgusted will defiantly not be going back there.

Chris Blake 6 years ago

Fantastic experience: Warm water and a fabulous swimming school.

Valentine Hydrotherapy Pools Inc

Thank you Chris! :)

Nadine Peterson 6 years ago

Fantastic experience: Great staff really friendly

Valentine Hydrotherapy Pools Inc

Thank you Nadine! :)

Jake Yates 6 years ago

Fantastic experience: A great place for a relaxing non sun burning swim

Valentine Hydrotherapy Pools Inc

Thank you Jake for the 5 stars and wonderful review :)

Jason Pauling 6 years ago

Positive experience: Little guy learnt to swim here. Pretty good for swimming lessons. But it is a pool centre and not much more.

Java33 6 years ago

Fantastic experience: fabulous for birthday parties!

Valentine Hydrotherapy Pools Inc

Thank you Java! :)

Shane Peterson 6 years ago

Positive experience: great facilities containing an inside 50 metre lap pool, a 25 metre (private use only but available for hire) heated pool and a hydrotherapy pool. with a shower, rest rooms, disabled facilities, swim school, kiosk and plenty of parking its a convenient and well maintained public pool thats great for adults and children.

Valentine Hydrotherapy Pools Inc

Thank you for your lovely review Shane - much appreciated :)

Shane Garth 6 years ago

Fantastic experience: Fun

Uaine 6 years ago

Fantastic experience: asdf

John Bivard 7 years ago

Fantastic experience: Very good. Friendly. Good results . Happy

Valentine Hydrotherapy Pools Inc

Thank you John :)

Fiona Adams 7 years ago

Fantastic experience: What is there not to like about Valentine Pool. Wonderful helpful staff, clean well looked after facilities. Heated so you can use all year round meaning bored couped up kids in bad weather can be entertained easilly by popping down to Valentine Pool. As a parent have entertained the kids many a time at Valentine Pool whether cold winter day or 40 plus day when outdoor pool pools are like swimming in pea soup Valentine is climit controlled and refreshing even on the hottest days we had last summer.

Valentine Hydrotherapy Pools Inc

Thank you Fiona for the lovely review - we really appreciate it :)

brittany barwise 7 years ago

Fantastic experience: One of the best pool in NSW and the best volunteers I always feel welcome

Valentine Hydrotherapy Pools Inc

Thank you Brittany! :)

Dave C 7 years ago

Fantastic experience: Lovely place for the Elderly and infirm to soothe their aches away and do some hydrotherapy.

Valentine Hydrotherapy Pools Inc

Thank you Dave for the kind words and 5 star review :)

Sidney Turton 7 years ago

Fantastic experience: Great place to cool off - love that the pool is undercover as I need to stay out of the sun.

Lauren M 7 years ago

Fantastic experience: Really nice venue with great hydro pool. The facilities are quite clean and most of the staff are absolutely lovely (there is one grumpy guy but he’s not rude or anything). They are respectful and inclusive of people with disabilities which makes going to therapy that much more pleasant.

Valentine Hydrotherapy Pools Inc

Thank you Lauren for the lovely review and 5 star rating :)

Jeffery Newman 7 years ago

Fantastic experience: Crystal clear water. Pleasant temperature. Clean amenities.

Valentine Hydrotherapy Pools Inc

Thank you for the wonderful review Jeffery!! :)

Niki Baptista 7 years ago

Fantastic experience: Wonderful venue and fantastic staff!!

Valentine Hydrotherapy Pools Inc

Thank you for your great review Niki!! :)

Heather Maley 7 years ago

Negative experience: Discourteous staff and inappropriate authoritarian interactions with a disabled child in the presence of paid Carers .

Valentine Hydrotherapy Pools Inc

Hi Heather - as you were not in attendance at our Pool facility on the day in question we feel that your review is unfair and is not based on first hand knowledge. Staff here have advised that the Carers were not following clearly sign-posted Pool rules (some of which was brought to our Staff's attention by other patrons). When our staff approached the Carers, the Carers responded with hostility towards our Staff including verbal attitude and slamming doors and our gates. All public venues have rules that need to be adhered to and so do we. We are taking steps to have your Google review hopefully removed.Thanking you,Valentine Hydrotherapy Pools Inc.

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