South Pacific Health Club St Kilda

Negative experience: Former member here. While it does have a few pros, the cons far outweigh them. Pros - Good amount of space - Plenty of cardio and squat racks - Has a great view of the beach - what drew me to signing up - Don’t need to pay to replace key pass Cons - No cold water, tepid all year long - Run down and old equipment, some you can’t identify the weight at all - Egregiously overpriced membership if you’re not attending classes which from what I’ve seen from reviews are difficult to secure a spot anyways - Constantly in a state of filth, covered in dust bunnies and the stretching floor with hair - Next to no courtesy/sense of community, without fail there are always weights strewn around or left on machines and witnessed a club PT put a 20kg plate in front of a 2.5kg plate rack - Many of the lockers aren’t in working order, at least in the female bathrooms - They won’t change your billing date to suit you, and I received the most expensive overdraft fees I’ve ever had at a gym - I personally like to do some strength exercises without my shoes, which isn’t allowed here and got told off by a PT once. And then I saw a gentleman doing exercises without his shoes (and socks no less!) in the presence of the same PT and yet he got away with it. You might want to enforce your rules better unless you’d like to appear sexist, or maybe you just are. - Continuing from the previous point, if you’re a young female I would steer clear as majority of club members are old men who behave like they’ve never seen a female in their life. Had an old man sitting at a machine that had a vantage point of me, not even using the machine just so he could watch me do deadlifts. This kind of thing was not an isolated incident. - Interesting how four basically carbon copy reviews exclusively mentioning the classes or the same pt come out all within ten hours of each other, trying to cover up the bad reviews? Perhaps it may have been incentivised? - Seems like there’s a real lack of accountability in their responses to the bad reviews with them regularly citing “conflict of interest”. Newsflash! No one cares enough to post up fake reviews for a gym containing legitimate concerns and gripes. Maybe your gym is just that: bad. Update: Way to reinforce my point with your sensationally dismissive response. As a business, you had an opportunity to make amends for the terrible experiences I’ve had at your gym and you completely missed the mark. I hope you leave it so everyone can see and avoids you.

Fantastic experience: I have been coming to St Kilda Sea baths for many years and one of the main reasons is the classes In particular the body pump classes. Marisa takes the classes on a Monday and Tuesday evening. She is very committed and even recently when injured still took the class - she really has everyone’s best interests and never cancels a class. She makes everyone feel so welcome and special with her energy and words of encouragement. Technique is also so important to her. I was so appreciative after one session she spent time correcting my posture and modified my technique. I am not hurting my shoulder now. Thank you Marisa and the sea baths for creating a welcoming and friendly environment to workout.

Fantastic experience: My experiences with Michael and his Slow Flow Yoga classes have been transformative in so many ways. He has created such a positive and complete space that no matter how you feel when entering his class, by the time you leave an inner and outer strength always sits with me. I was new to yoga and felt unsure of how I would go, but a year later through Michael’s guidance, I feel the potential for so much more.

Positive experience: Great view, not enough machines/equipment during peak times, equipment frequently goes missing, staff unfriendly/unhelpful compared with most gyms. Dodgy cancellation policies even on non-fixed term agreements. Not great value but more equipment than nearby any time on Fitzroy St.

Negative experience: Came in to use the spa and pool today and the cleanliness of the pool area and bathrooms were not to standard

Fantastic experience: Lou Tues am The best yin class ever. Don’t ever let her go. I’m going to live longer with what she brings to us.

Fantastic experience: Love Eliza's yoga on Tuesdays and Wednesdays! Pair them up with a cold dip and you are winning the day!

Fantastic experience: Large - well located gym with a good range of classes and PT’s. Michael definitely helps out my motivation and results.

Negative experience: This has to be the worst gym I have ever attended The machines are always broken, the steam room/pool area is absolutely disgusting 24/7 The price of this gym is so expensive for how horrible the service and state of the place is I can see why so many people are leaving! Not to mention the fact you bring in a causal friend with you and they charge you the price for a full week…. Save yourself time and money and never come to this place

Fantastic experience: Fantastic gym with top-notch equipment, amazing staff, and an unbeatable location right by the beach, friendly people everywhere! Highly recommended, went there for two years and loved it so much!

Positive experience: I've been going here for some time now, and although you can use the gym and pool for the fortnightly price you pay, it's definitely a steep price since the place is so bad. Majority of the time the access gate is broken, the locker rooms have horrible ventilation and mould growing on the ceiling, not to mention the whole place smells like a foot. A lot of the equipment is broken, noone enforces the rules (wear shoes, don't drop weights, bring a towel), so many people ignore all 3 and get away with it daily. The worst would be working out on an incline bench with a friend and almost killing myself because the roof caved in slightly and water poured over us while I was in the middle of a rep. Since then on rainy days there is a bucket under the area to catch water, doesn't really help fix the roof or my fear of going back to that area of the gym.

Fantastic experience: I recently joined the club, after a quick chat with Faaz at reception, I signed up for a year and I am loving it so far! Faaz provided excellent customer service, fast, simple and effective. Thank you!

Fantastic experience: Have been a member for over 20 years and enjoy all Classes , but have to say Marisa’s Pump Classes are the best . Marisa’s Class is not only fun but Marisa is an expert and will always give advice and correct movements imposture for all exercises .

Positive experience: There are some great classes- Pilates with Christine, Nicole and Clare, body pump with Marisa, Bec and Katina and Michael’s yoga yin are my favourites!

Fantastic experience: Loving my PT sessions with Michael Saalfield at South Pacific St Kilda. Michael’s sessions have been a huge help getting me back on track after all of the lockdown grief. Michael understands my goals and pushes me to achieve more with every work out. This keeps things interesting, encouraging me to keep at it. His wise cracks help keep it all fun. It’s really great to feel like I’m moving forward. The gym itself is fantastic, has a fab crew on staff and the views… well they’re deluxe. Check it out.

Fantastic experience: I have been a member of South Pacific for over 10 years. The gym is situated right on the beach and has a great variety of classes available. The Monday and Tuesday body pump class taught by Marisa is a favourite, she is such a fantastic instructor. I am also a big fan of Eliza’s Tuesday vinyasa class

Negative experience: I had an awful experience at this gym. The equipment is outdated and often broken. The cleanliness is subpar, with locker rooms consistently messy and smelling unpleasant. To top it off, the staff are unhelpful and dismissive. Additionally, the environment feels toxic—I've overheard male staff from their main office making inappropriate and uncomfortable comments, which made my workouts feel very unwelcome. I wouldn't recommend this gym to anyone looking for a positive or professional fitness experience.

Positive experience: Great gym offering and location for the price. Access to yoga, pilates, boxing, hydro pool… teachers are really good. Only challenge can be booking in for some of the classes and can get really busy at times. Would recommend yoga with Eliza, pilates with Nicole and yin meditation (and sound bath) with Michael.

Fantastic experience: Reviewing on behalf of my boyfriend Sam who doesn’t know how to use a computer. “I have been training with Michael for two years now and my confidence in the gym and my body has soared. Michael is really approachable and gives me the best advice always. And most importantly we have the craic. I don’t know where I’d be without him. His knowledge and patience is second to none. Can’t wait for our next sesh”

Fantastic experience: I can't recommend enough doing the Pump Class with the beautifully talented & very skilled Marisa as the teacher! Her infectious motivating, bubbly personality makes you never want to miss out on her classes! Highly recommend her classes and soon, l guarantee, you will be calling her a friend & mentor! Another deserved shout out goes to my favourite Spin instructor Clifford who does an awesome & intense workout with his specialised motivating music that adds to the enjoyment! Can't recommend his class enough! You will be addicted! Last but not least, the wonderful Yoga instructors Deb & Michael whose years of experience really shine through making their classes a must do! I love them!! Thanks South Pacific for these great instructors!!

Fantastic experience: I've attending Michael Symon's yoga classes, and they are truly transformative. He begins and ends each session with calming meditation, setting the perfect tone for the practice. His wisdom and deep knowledge of yoga shine through in every class. I leave every session feeling happier, more centered, and eager for the next one.

Fantastic experience: I work as a teacher with refugee backgrounds girls and women completing year 11 and 12. Some of our students completing a cert II in Sport and Rec were able to gain industry insight thanks to the amazing management and staff at #southpacifichealthclub who were so kind to make time for our students to come out on an excursion and learn about the gym operations, jobs in the sector and career pathways. The staff were so thoughtful, supportive and friendly and made a lasting positive impression on our students who have experienced severe trauma in their lives. The students left feeling inspired, hopeful and excited about a career in the fitness industry. I’d like to thank the management and staff for supporting these girls by sharing your knowledge and insights with them and giving them your time and energy. It is so heartwarming to meet business people who are also so community minded and willing to go the extra mile to engage and support the most disadvantaged people in our community. Well done!

Fantastic experience: I've been attending Marisa's bodypump classes for over 5 years, and they remain my absolute favourite! Marisa is an incredibly knowledgeable, kind, and dedicated instructor. Every class is spot on, from the fun soundtracks to her focus on perfect technique. Thank you Marisa, for always delivering such an amazing experience!

Fantastic experience: Have been at this gym for over a year and would have to say Eliza’s yoga classes are my favourite part!! The energy she brings to the practice is so welcoming and the standard is 1st class. I was so excited when she started here! Hate when I miss a week!!

Negative experience: Left the business 18 months ago and they still haven't paid my super! Disgraceful.

Fantastic experience: I have been a client of Michael Saalfield for well over a year and I cannot recommend him higher. He has helped me lose close to 20kgs, always pushes me toward my goals and keeps me consistent. Michael has been an integral part of me changing my life both physically & mentally, and I always look forward to our sessions. He deserves far more than 5 stars.

Negative experience: There's not enough gym machines. They are old and in poor condition. When broken, they are not repaired for months. The hygiene of the showers is lacking, with little flies flying all over the place and even grime on the walls. Soap empty often. The lockers often get stuck, and you have to get a master key to open. You can always hear a member complain about something in the locker rooms or steam room, which is, by the way, often malfunctioning. A staff member dared telling me, and I quote: "Why do you always have to come when we are about to close" when there were still 35 minutes left on the clock and closed behind me with chains with a bad mood. I decided to ignore her attitude, as she might be having a day and said I was going to be quick. Then I even joked around trying to be funny when she and the other staff member passed on the gym floor to try to cheer them up. I worked out and when drying myself from showering, still within opening time as there were 7 minutes left on the clock, the other staff member turned off the lights while I was changing, to which I shouted "I am still here please turn on the lights as I am changing", 3 times, the first time she said OK, and didn't do anything and went back down. As nothing happened, I hurried up and went down in a rush, leaving my 55 AUD water bottle due to the stress and lights off situation, thinking they were going to lock me inside. When I get down they were patiently waiting against the wall. They knew all along I was changing still, they just wanted to pressure me in an immature and unprofessional manner. When confronted about it, they gaslighted me about the experience saying they didn't know I was still upstairs (inconsistency number one, as they were waiting for me when I went back down), the other one denied saying anything when I came into the gym, but then (inconsistency number 2), said she was saying it in a joking tone, which was definitely not the case. They acted as victims and called me an aggressor over complaining to them and the reactive aggressive tone that came out of me after being gaslighted and denied the reality of what had happened. And I had been assertive, but that was the limit that had me go into establishing boundaries to borderline behaviour from these staff members. They were resorting to narcissistic abusive tactics, blaming and shame shifting the experience towards me, victim blaming me. All to avoid accountability for their actions. I complained to the manager Brendan Dean and even though he acknowledged the inconsistencies in their version of how things occurred, he didn't assume the responsibility for the lost water bottle that I had to purchase again due to these staff members that were having a temper tantrum and impacted my life with their unproffesional behaviour. The only one affected was me, as I had to assume the cost of the lost water bottle, and they dare tell me that if I go back I need to behave respectfully towards the staff members, as if I was the one doing anything wrong here. These people believe that passive aggressive Narcissistic abuse is ok, but aggressive assertive behaviour to set boundaries against borderline individuals that are committing abuse is not ok. Like the one that shows the healthy emotional response is the problem. They need therapy. Passive aggressive behaviour and Narcissistic abuse is not stoicism, assertive behaviour is, and aggressive assertive without being abusive is used for These people are UNBELEIVABLE. Save your money. They should behave more professionally and not just rely on their popularity based on being a popular touristic place. Truly appalled by the experience. I never expected to be treated so poorly. The emotional distress they put me through when they victim blamed me and called me an aggressor and said that they filmed me when I complained to them, to have as evidence of my aggression towards them, but didn't have camera footage of the day before and what they did to me, because it's only live footage only. Horrible people they should be ashamed.

Fantastic experience: If you are looking for a gold class personal trainer, go to Michael Saalfield. I have been training with him for over three years now. He is incredibly knowledgeable, *sometimes* funny, and always goes above and beyond to help his clients achieve their goals. If I could rate higher than 5 stars, I would.

Fantastic experience: The neg reviews are bewildering to me. Take them with a grain of salt. The venue is showing a little wear as it’s likely had a ton of patronage over time in this location, but I’ve been training here for 6 months and love it. The added facilities like the salt water pool, tons of classes and gym make it pretty good value. Staff are friendly and I’m not recommending my dedicated, thoughtful personal trainer Jaxon because everyone will book him!! ️‍♂️

Fantastic experience: Clifford Moss is the best spin instructor I've had. He is passionate about music and cycling, and it really shows in his classes. Excellent musical mixes that drive the energy and gets you in the zone. Highly recommended.

Fantastic experience: Marisa's Pump class is always outstanding, the effort she puts into ensuring technique is perfect, participants are safe and the class is always motivating. Thanks for always bringing your A game Marisa! Gemma's Spin class is also outstanding, she really motivates you to do your best! South Pacific is the best gym!

Negative experience: After attending this gym my experience with staff members named Natalie, Dora and Faaz had been quite disappointing. Natalie consistently exhibits poor customer service, appearing unapproachable and displaying rudeness. It is disheartening that she fails to greet clients properly. Drawing from my own experiences managing multiple businesses, I understand the crucial role that customer-facing employees play, and Natalie's behaviour does not align with the expectations of such a role and the values held by South Pacific. Regrettably, my negative encounters with Natalie are not isolated incidents but rather an ongoing pattern. It is clear that she may not have the inclination or disposition to welcome and assist guests, which is a fundamental aspect of her position. Unfortunately, I am not alone in this sentiment, as others within the gym community share my concerns.

Negative experience: Is this the filthiest pool in Australia?? Mould everywhere, tiles falling off, cupboards rotten and mouldy. Foul odour in stream room - dirty filters? Kids in the spa - urine?? Architect idea of viewing the beach from the spa totally blocked by pool blankets. I repeat - filthy and mouldy everywhere. $15 entry plus $3 bucks for a locker plus parking - top shelf pool prices but you wouldn’t know it. Never again. The giveaway should have been the filthy glass entry doors - health department should visit. Catch a tram to MSAC instead. Horrible.

Positive experience: Three star-awsome place but some weird rules. Firstly if a Punter purchases a multi-entry pass why is the pass only valid 12 months. Why put a time limit on this? Profit right? Secondly, Charging for towel surely could be absorbed into the fees. 3. Nowhere inside to store my expensive bike while I swim.

Fantastic experience: Rooftop yoga overlooking the sea and gorgeous sky with beautiful Fernanda leading a gentle yin class... so relaxing. So beautiful.

Negative experience: Really poor service. I went to the gym to have a trial with my friend who’s a long term member. The guy at the counter said no as I’m not a local resident. I also work at the VPC in St Kilda and was looking for a gym in the area. He refused and said if you want to trial this gym you need to be a local resident of St Kilda. I’ve never heard of this policy. It’s a pity as the location is amazing but sadly I couldn’t even do a trial. He said I could join but couldn’t do a trial until I moved to this local area. It seems like a massive barrier to increasing members.

Positive experience: Kind, helpful staff and good facilities but charging members $5 for a towel leaves a bad taste for sure.

Negative experience: Former member. If you are looking for place to get fit, this is NOT the right place for you. Unprofessional and inexperienced staff, facilities lack of cleaning especially toilets, wellness and stretching area (hideous smell), Management is absolutely useless. Horrible atmosphere and culture

Fantastic experience: Don’t believe any of the negative comments. After almost 20 years I can tell you it’s a Great gym I have two minor gripes. Members not returning weights and no internet on the treadmills.

Fantastic experience: Amanda is a fitness wizard !! You cannot go to South Pacific without doing Amanda’s spin classes. She has completely changed my perspective on exercise and discipline. Much appreciation for this legend!

Negative experience: Reception really needs to pull there heads in, no call backs and don’t respond to emails. Cancellation is a nightmare, was told after 3 months we could cancel instantly with no notice period.. now it’s 2 weeks notice period. A joke. Overall gym is mediocre for its price and inclusions.

Fantastic experience: Really great gym with a huge variety of equipment and training areas! Was shown around by the club manager, Brendan, who was really knowledgeable and made sure to give me a more in depth tour of all the areas that I was most interested in like the group classes and high altitude training areas. The location is great and the view from the gym is stunning, I’m so excited to do all my workouts with a beach view!

Fantastic experience: I came to Melbourne on a one-year visa, and this gym was in walking distance from my flat. Staff was super friendly. Everything looked well taken care of and upgraded. I enjoyed using the pool rather than the beach when the weather was chilly. I was able to make friends by attending some of the yoga classes. Closing out my account when I was ready to move back to the states was a little difficult/confusing. Make sure you read the fine print when signing up for a membership because you will be charged fees when you close out etc. I would recommend this gym for anyone traveling from out of the country. If I move back to Australia, I will definitely use this gym again.

Negative experience: Crazy how they call within 5 minutes of you enquiry about joining. But cant respond when you want to cancel. They are not transparent with their contracts and get you to sign up thinking one thing when its not. Be very vigilent before agreeing. I also booked a PT session and they didnt show up. The classes are quite hard to book as they fill very quickly. Update: cancelled membership and paid cancelation fee but they are still charging me. No refund offer for PT session booked by their staff in which they did not attend and I sat waiting for them for 30 minutes.

Fantastic experience: I’ve been doing spin class for a couple of years on and off and Amanda’s class is my favourite! High energy, so much encouragement and you feel like you’re a team working together! I left in a great mood full of motivation for the day! Fantastic gym, awesome staff and great sea views ❤️

Negative experience: I love this pool. But Im so dismayed by the state of the bathrooms Im thinking of moving pools to MSAC. its unhygenic, unsanitary and a health risk. Mould and dust and rubbish everywhere. How so I know they are wiped down for covid safety? No one wants to touch these bathrooms and I dont think they wil ever care. I suspect they arent even cleaned at all. See photos and zoom in. I know Im not the only one disgusted by them consistently.

Fantastic experience: South Pacific health club has a fantastic Yin yoga instructor Michael who has trained in pelvic floor health, sounds baths and yoga for mental health. He is a very considerate and conscious practitioner who is well equipped to work with people of all abilities.

Negative experience: My 14 year old daughter went to the gym two months ago to ask about joining. They let her have a workout and then got her (a minor) to sign the contract without my knowledge. They then proceeded to use my credit card probably from a previous membership on file and take out a unauthorised payment from bank account stating my 14 year old authorised the payment from my account. Complete lies. I requested one month ago for the payment to be put back into my account but denied. The managers Keally, Noah and branch manager Brendan all deny these serious breaches and unfortunately with this type of management these serious issues will continue. The bank was shocked and stated it is total fraudulent. Consumer affairs stated misleading, fraudulent conduct. I requested finance dept and head office numbers and denied by Brendan the Branch manager instead he just cancelled my daughters membership without discussion, authorisation or approval to avoid the situation. BEWARE.

Fantastic experience: I’ve been a member of this fabulous facility for over a decade. It has individual and group fitness classes with the Spin and Pilates being particularly awesome. Had the pleasure of connecting with my Personal Trainer Amanda 8 years ago and still keeps me motivated and goal focussed. Thank you South Pacific.

Positive experience: Really good gym, nice and big, well equipped and the members facilities are nice. The sauna seems a bit dated, but it works. The South Pacific Health Clubs app is sporadically unfuctional though. Randomly freezes and I keep getting locked out of classes. But objectively, a good gym and really well equipped for the price.

Fantastic experience: I mainly attend Yoga classes at South Pacific and they are all fantastic. Each teacher brings something different to each class which only enhances my yoga journey. Pauline, Deb and Michael make each class and joy to be in. Technique is a high priority for them. . I couldn’t recommend these classes more highly.

Fantastic experience: I have been a member for over twenty years, Anthony gave me my introductory workout and we are both still there. I live literally across the road and train every day as it’s so easy. It’s the best positioned facility in Melbourne and amazing value if you use everything. Things changed a few months ago when Amanda who’s been there 16 years started getting involved upstairs, she’s amazing and given the place a lift. Her spin classes are motivating, fun, hard and always full. I know some members who she trains and say she’s different because she listens and motivates rather than going through the motions. I love she wears normal gym clothes rather than the depressing clothes the trainers wear. We need more bright sparks like her.

Fantastic experience: As I started my 63rd year with a session at SPHC St. Kilda Sea Baths this morning, I thought it time to reaffirm how much I enjoy the facilities and the staff. I’m certainly no Gym Junkie, but I cannot praise PT Amanda Lenny more highly. I have been working out with her for 4 years now and really enjoy the exercise, challenge and friendship. She is extremely knowledgeable and able to modify the work out to meet my ever aging body. The facilities and spaces at St.Kilda are first rate. Highly recommended.

Fantastic experience: I was going through the reviews and it is so sad to read such bad reviews. The truth is that I’ve been a member over an year, and I never had any issue, they have always been very nice and polite either at the reception, as well as at the gym area. I truly recommend this gym

Fantastic experience: Absolutely loving my time at South Pacific Health Club! The body pump class taken by Marissa is a highlight. Such clear instructions and incredibly motivating. I look forward to her classes each week!

Fantastic experience: Marisa is the most fabulous, expert and dedicated trainer I’ve had the pleasure of knowing. Her pump classes are fun and engaging - well worth the experience. Love coming to the sea baths just for Marisa.

Fantastic experience: The St. Kilda SPHC is undoubtedly one of the best in Melbourne but the reason why I go is Marisa Viola, the Bodypump instructor. I have taken many classes at SP and I can safely say that Marisa is the best in the club. Marisa is knowledgeable, attentive, caring and fun. No one can doubt that. Her classes book out immediately and I always try my best to be part of them. During my postpartum recovery time she always made sure to keep an eye on me, modify exercises and take the time to chat to me about my needs and expectations prior and after class. Marisa is the reason why many of us continue to go to SPHC.

Fantastic experience: An employee by the name of Riley helped me find my phone that I had lost on the premises. This level of dedication from the employees really shows why South Pacific Health Club is number 1!

Negative experience: The only redeeming quality of this place is the beautiful beach location however this is entirely overshadowed by terrible management, maintenance and staff culture. Instead of pretending not to know any of the people leaving bad reviews the owners should listen to their concerns and try to turn this place around starting with management, staff training and looking after the members, equipment and facilities.

Fantastic experience: One of the only gyms in Melbourne on the beach with so many classes available and equipment to enjoy for hours. Great vibe and love training here!

Negative experience: took double payments on more than one occasion, pool closed more often than open, was verbally told on sign up that it was $71.90 monthly not fortnightly and was handed an iPad and told to just scroll and sign down the bottom. I really wanted to love this place but ultimately the communication with staff was negative and the email responses didn’t feel professional or helpful. It seems that the company’s responses to every other 1 star review is also met with the same level of attitude and defensive nature, so I was hesitant to even leave this review.

Fantastic experience: After months out of the gym & traveling I recently Joined Sea Baths St Kilda. It’s a beautiful gym with a variety of facilities. Amanda PT is incredible too, holds me accountable to my goals… pushes me to do my best… 10/10

Negative experience: I visited South Pacific Gym in St Kilda for the first time and was highly disappointed. The equipment quality was poor, featuring rusted and torn components and even missing weight labels. The stretching area had an unbearable odor, and there were no staff available to assist with locating or using equipment. The layout of the machines poses a safety risk, as they are too closely placed to each other. To top it off, not only were parking costs undisclosed, but the token provided for reduced parking fees also failed to work. Given these numerous shortcomings, I can't recommend this gym and advise potential members to proceed with caution.

Fantastic experience: Having been a member at SPHC StKilda SeaBaths since the year it opened I now feel sufficiently qualified to review this gym. While the space has evolved from it’s boutique beginnings into the comprehensive fitness facility of today a couple of things have remained consistent. Namely the quality of trainers and class instructors, some of Melbourne's finest Yoga and Pilates teachers (Dawn, Lyra, Michael, Fluer, Clare, Amanda, Elka, Tanya, Jo & Nicole to name a few) all share their skills and impart their wisdom within the group fitness room walls making classes so much more than exercise. Another is their reception/customer service team, the unsung hero’s of the club, both friendly and efficient, the morning crew (I’m an early workout person) specifically but not exclusively Natalie, Kelsey, Tony and Liam who where possible personally greet myself and other regular members as we arrive a small gesture but not an insignificant one. Knowing I’ll meet a friendly face before my session makes early starts and punishing workouts all the more rewarding. And in the inevitable case of queries or challenges that arise from time to time I’ve always found the team go above and beyond to address issues with grace, patience and expedience. Thank you all so much for providing this wellness space. My life is exponentially better for having you all in it.

Fantastic experience: The only reason I go to gym is classes. These are some of the best classes I’ve been to especially the Pilates and Yoga classes are especially impressive and initially why I joined. Although all the instructors are great and bring their own flavour, Elka’s Pilates class is unlike anything I’ve done before, her mix of traditional Pilates, ballet, boot camp and more, along with her ability to just sense what you need physically and emotionally is incredible- I’m obsessed. The new St Kilda branch manager Amanda Lenny goes above and beyond for her members, ensuring lots of fantastic class options, even jumping in to deliver as necessary, (Amanda is another instructor to get excited about btw). These classes are better than F45 and any Pilates studio I’ve tried.

Fantastic experience: Best gym in Melbourne! Extremely affordable, heaps of classes available, great range of equipment and the views are unmatched! The customer service and staff are also amazing. I always get a speedy reply whenever I e-mail with a query, and most importantly, I am consistently greeted by a warm smile at reception! Do try Amanda and Brooke's classes, they are awesome!

Fantastic experience: Been over a year now attending Amanda Lenny's spin and class and continue to enjoy her classes every week. Amanda is a true professional caring for all her clients. She is a great instructor, very inspirational and a great motivator. She keeps her sessions fresh by varying the music and routine in most classes. Her classes are not to be missed. The only negative is that you need to remember to book or else you miss out.

Fantastic experience: I was thrilled when I heard Amanda Lenny was coming back to St Kilda South Pacific. She’s an absolute gem in every way possible. She’s ultra professional and approachable and her gym, training and management skills are outstanding. Her spin classes are a reflection of her greater self; highly charged, upbeat, fast and furious, caring, controlled, fair, encouraging, colourful and motivating. And music choice is something else!!

Fantastic experience: Amazing place in an amazing location!

Negative experience: Arrived at Pool Sunday night and was told the pool closes in 18 minutes which was 6.30pm. On The most prominent area to market services, HERE, it says 7.00pm. The gent at the door still went on to charge us $20 with no reason only that It is Paul’s responsibility. Well Paul please explain??

Negative experience: Worst gym ever. Members are treated very badly and neglected. Once you’re a member they will keep increasing the fee while luring new members in at a low fee. Plus there’s no support at all. The staff appears to know nothing.

Fantastic experience: My faith in humanity has been restored the lovely lady at reception in a heartwarming display she looked after my misplaced credit and seniors card left at desk on entry till I left and returned them with a smile ! This is the best steam room in Aust

Positive experience: Have been coming here the last 2 years and for another year in 2017. I love this gym I just wish when it was 30 degrees they would use the air-conditioning

Fantastic experience: I just wanted to leave a review for Adele. We only had one class with her but I just loved her energy, her kindness and focus on learning. She was gentle yet firm. Highly recommend her as swimming instructor. Keep it up Adele and thank you.

Fantastic experience: Had my first Pump class this evening with Marissa. Absolutely loved it. The intensity and energy in the class was sensational along with the well taught techniques. Looking forward to another one!

Fantastic experience: Amazing gym! Great variety of classes to choose from. Member since 2016 and the the facilities and trainers get better and better every year! Shout out to Marissa! Would highly recommend!

Fantastic experience: Marissa Viola is the best coach ever, I started going seriously to the gym just because of her body pump courses, love her energy she's stunning. Big heads to @marissaviola good point to the st kinda pacific club having her.

Fantastic experience: Great facility with a variety of classes. In particular I love my Monday bodypump classes with Marisa Viola. Marisa loves the bodypump discipline and it shows in the way she teaches - her energy makes you want to go that extra mile!

Fantastic experience: I’ve been a member for over 10 years and just love it. It’s even better having Amanda back full-time. Her energy in classes is 100% every single time and her general presence in the gym is so uplifting to members.

Fantastic experience: I just joined South Pacific St kilda 6 weeks ago and I could not be happier. The variety of classes and the easy booking app are diverse and convenient. Marisa Violas Pump class is hands down the best I have been too! Love this class, thank you

Negative experience: Great gym and facilities BUT bad customer service. After 5 years with them, I am moving away and had to cancel my membership. Apparently you have a 4 weeks cool off period, so they will charge you 4 weeks worth of membership even if you tell then you cannot access the gym anymore. Disgraceful. It’s a gym membership, not a property where you have to give a notice period! Shame.

Fantastic experience: I joined with a great amount of hesitation, fear and nerves because I've always felt a degree of awkwardness at the gym but now 5 months in, other than the holiday breaks - I've been attending classes 2-3 times a week and absolutely love it. I do highly recommend taking up personal training sessions, I took up the trial PT pack plus the extra 4 session with Kurt - and so glad I did becuase he helped me feel more confident with the equipment around the gym and also in class. By far the the best PT training experience I've had and will look to return to Kurt's PT when I need that extra help in training. 3 years ago I fractured my spine, today I'm feeling strong enough to complete HIIT classes, Pilates and a range of strength work. Thank you Kurt & the great team at South Pacific Health Club St Kilda.

Negative experience: I have been a dedicated member of this gym for several years, and I have hesitated to share my honest feedback out of concern for my identity being exposed in the review. I faithfully visit the gym 5-6 times a week, both in the mornings and afternoons. While the facility itself is passable, with basic machines that often have maintenance issues, such as delayed padding repairs, my main concern centers around the staff, a sentiment shared by several of my friends who also frequent this gym. I must commend the morning team, particularly Tony and Natalie, who provide exceptional service. However, my experience in the afternoons and evenings, particularly with a staff member named Elise, has been quite disappointing. Elise consistently exhibits poor customer service, appearing unapproachable and displaying rudeness. It is disheartening that she fails to greet clients properly. Drawing from my own experiences managing multiple businesses, I understand the crucial role that customer-facing employees play, and Elise's behaviour does not align with the expectations of such a role and the values held by South Pacific. Regrettably, my negative encounters with Elise are not isolated incidents but rather an ongoing pattern. It is clear that she may not have the inclination or disposition to welcome and assist guests, which is a fundamental aspect of her position. Unfortunately, I am not alone in this sentiment, as others within the gym community share my concerns.

Fantastic experience: Marisa is an excellent instructor. Her classes are so popular they are hard to book into. Marisa is enthusiastic, supportive and motivates the class with an element of fun! After class she welcomes feedback and has time to chat to you about any questions you might have. She has helped me with my technique and given me more motivation to exercise. Thank you Marisa!

Negative experience: Reliable source(s) have confirmed employees are still not getting paid their superannuation due to serious financial struggles this gym has experienced since COVID-19 and, very likely, prior. I've been a member of this gym for well over 3 years and appears to continue to decline, especially after the former manager's (Paul K's) departure: the machine that creates higher altitude for the Altitude88 fitness sessions is constantly broken; soap and hot water is unpredictably available in the pool area men's locker room. Previous contractors are still owed money for services rendered which is why the Altitude88 machine is usually broken. These and other obvious concerns are compounded by folks swimming in their underwear and spitting on the thermostat in the steam sauna ... yes, spitting water on the thermostat, presumably to cause the room to get hotter. Staff continuously quickly cycle in/out of the gym which pretty much verifies these and other concerns.

Fantastic experience: The body pump class was incredible. First time trying it out, the instructor took the time to help me get set up and ensure I had the correct form. She's got the energy of one of those envious 80s aerobic instructors, infinitely positive and bubbly, helped to motivate the whole class and get it done, especially when things got tough. The trial was super easy to set up with the club - will definitely be back. My body is so sore today! Thank you Marisa!

Fantastic experience: Marissa who is the body pump instructor that teaches Monday nights is the best start to my week! She's welcoming, knowledgeable, clear, consistent, and focuses on technique and safety. Marissa remembers everyone's names and goes the extra mile by giving us extra tips to get the most out of our workout. Keep up the great job!

Fantastic experience: Love bodypump with Katina, always a great energy in the the class! I have been doing pre natal PT sessions with Amanda. It’s been great to have some expert guidance working out when pregnant. I get a great workout but also advise on adjustments I can make in classes so I’m still getting the most out of my membership and feel safe doing the workouts I enjoy. The gorgeous sea views are a bonus!

Fantastic experience: I've been a member of this gym for just over a month, and it's been a great journey so far, especially thanks to Marisa, our Pump class instructor. Her classes are in high demand, booked within minutes, and now I understand why. As a first-time pumper, I was a bit apprehensive, but Marisa's classes were a game-changer. Her energy and motivating spirit are truly contagious. What sets her apart is her genuine dedication to our progress. She takes the time to ensure that even newcomers like me get the exercises right. Debs' yoga classes are equally remarkable. Her expertise and passion shine through, making every session a true learning experience. And then there's Amanda – her classes are a burst of motivation. Her uplifting approach is just what you need. The importance of finding the right instructors cannot be overstated, and this gym has hit the jackpot. Marisa, Deb, and Amanda are seasoned pros who make this place exceptional. While I haven't yet tried all the classes offered, I'm confident there are more instructors in this facility who are just as skilled and passionate. The gym facilities are pristine, the equipment is top-notch, and the beach view is the cherry on top.

Negative experience: Beware of theft and take care of all personal belongings. Left a pair of brown colored korean (no brand) prescription glasses on top of cabinet next to their own wheelchair at the main pool area. It was gone after coming out of the steam room. If someone accidentally took it, please return it to the complex. Greatly appreciate! That ended the whole experience which was initially not that terrible. Entrance fee A$14/adult. Locker rental A$3.20 (including A$0.20 credit card surcharge) for 6 hours which was openable at anytime to put in items and locked back for continuous usage and 4 showers cubicles in the ladies toilet. Great ramp design access into the main pool with their own specialised wheelchair. Kids can wear floats in the main pool area near the ramp and jacuzzi. The jacuzzi at main pool was working but the button was faulty, salty water temperature nice for casual swim. The main pool had 3 different depths - 1m, 1.5m and 1.8m across and separated into 4 areas including the general/ramp/jacuzzi area and 3 designated lanes - slow, medium and fast. The hydrothermal spa smaller pool salty water temperature was warmer, 4+ space with spa function. There was a sign that recommended a limit of 10 minutes per use and please allow other patrons to use when asked. There was a side door that leads out to the beach which would be nice for summer. 1 water dispenser fountain type provided at main pool area. Toilets handles appeared rundown due to sea salt corrosion and cleanliness not maintained throughout the day. No photography in pool area. Was there on Sunday 11 June 2023, 2.45 to 4.30pm. Lost glasses around 4pm, left devastated :(

Fantastic experience: Spin Class with Amanda has been the highlight of my gym experience with South Pacific so far. Her teaching style is effortless and motivating from the very beginning to very end. She accounts for a wide variety of fitness levels with her instruction helping me as a beginner become confident in setting up correctly and how to get the absolute most out of every class. The music is loud and rhythmic which is great to keep your cycling in time. Amanda also never fails to give clear and concise instruction throughout the session inspiring you to push yourself consistently. Lastly I love the confidence and unity that she brings to every class it's obvious that it really encourages accountability. Thanks so much!!

Fantastic experience: LOVE this place so much! The classes are incredible & I love the spa + steam room

Positive experience: Warm salt water hydrotherapy, salt pool, sauna, ocean. Awesome setup.

Negative experience: Caveat Emptor. Check the contract carefully before signing up. I am unable to physically attend due to surgery - and even after 12 months - I have been forced to pay out an extra month's membership despite NOT being able to attend.

Positive experience: Great staff, decent gym with people of all different fitness levels, and heaps of classes!

Fantastic experience: Very good place. A lot of machines, spaces to train, classes... With an amazing view on the beach and the sea. The staff is also friendly. I love the fact you can access to the swimming pool and the sauna without any additional fees! I recommend it.

Negative experience: Customer service has really gone down hill. Edit: Thanks Amanda for ur reply even tho it was very timely. Unfortunately the customer service by Shawn was terrible and my opinion remains. It's my feedback of the South Pacific Gyms which Shawn represents hence the bad review. Everyone is entitled to their own opinions and reviews, Shawn too.

Fantastic experience: wide selection of gym equipment, lovely staff, Beautiful view of the beach with the option to pop out on to the balcony for some fresh air when you need. Freedom to use any room whenever you like

Negative experience: For a 'Premium' club charging 'Premium' pricing this gym is lacking in many aspects. There is only ONE lat pull down machine, only ONE rower machine, not enough free weights, the machines are so old and out of date, there is a lot of wasted floor space that they could fill with new machines and equipment. The back 'quiet section' is as hot as an oven because the air conditioning never works! Paying premium prices you would also expect 24/7 access which it doesn't have (although the Mentone South Pacific location does and that isnt a 'premium' gym..?) The only positive is the location. I am hoping someone else takes over this space and turns it into an amazing gym as it has so much potential. They should take a leaf out of Fitness First's Richmond Premium Club which has such a great set up with countless machines.

Negative experience: I've been going here about a year now. It's not a good gym. It's not worth the money. If you are serious about the gym this might not be the place for you. To be 100% honest I regret signing up to this gym. It's really not that good. There is 2 Bench press stations with the safety bars setup way to high to be useful. There is only 1 lat pulldown machine that's always in use no matter what time of the day. There is a abundance of treadmills taking up space that will never be used. There is also a room full of treadmills taking up space oh and if you want to use that room it's actually locked. No one is gonna use the treadmills when you could run along the beach. Sell them, get better equipment. Assisted pullup machine has a broken handle that's stayed the same for over 10 months. Also get's stuck and needs oiling. There is 5 benches, i know for a fact one has wobbly legs. I suspect there is at least 2 with wobbly legs however since they are always in use i can never check. The deadlift platform doesn't have a deadlift jack. The aircon is never on in the gym so it's hot on cold days. The doors can't be opened so there is no fresh air in the gym. There isn't really a view of the beach either. There WAS 2 boxing bags however they got rid of one and replaced it with nothing so now you get to wait if someone's using the only one. There is a room full of punching bags HOWEVER it's locked. Very limited accessory equipment so you will be waiting and walking around looking for the pulldown ropes and bars. All equipment is old and outdated. The cleaning spray to wipe down has been diluted. It started blue but over time it's gotten lighter in colour indicating that less cleaning product is being used and it's mainly just water. The bathrooms are unhygienic and NEED better airflow/venting. Also another thing, there seems to be a very high staff turnover rate at this place.... One good thing is the Personal trainers at this place, they are friendly and clearly very knowledgeable. However that's them and not the gym.