Griffith University Aquatic and Fitness Centre
Information about Griffith University Aquatic and Fitness Centre
Opening hours
- Monday: 5:30 AM – 7:30 PM
- Tuesday: 5:30 AM – 7:30 PM
- Wednesday: 5:30 AM – 7:30 PM
- Thursday: 5:30 AM – 7:30 PM
- Friday: 5:30 AM – 7:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: 8:00 AM – 4:00 PM
Our comment from FitFit Australia about Griffith University Aquatic and Fitness Centre:
Welcome to the Griffith University Aquatic and Fitness Centre, a wonderful destination for families and individuals alike. Our facility offers:
- A Friendly Community Atmosphere: Enjoy a welcoming environment with friendly and helpful staff who are dedicated to making your experience enjoyable.
- Versatile Swimming Options: Featuring a clean, well-maintained 25m pool, a splash pool for toddlers, and excellent swimming classes for children and adults.
- Experienced Instructors: Our qualified teaching staff, including the renowned Miss Emily, are known for their supportive and engaging approach, helping children build confidence in the water.
- Convenient Amenities: We provide full gym facilities, good coffee, and a selection of reasonably priced snacks to cater to our patrons.
- Active Kids Programs: Our kid's holiday programs keep children engaged and active.
While we are proud of our offerings, some users have noted areas for improvement, particularly regarding management responsiveness and maintenance during busy times. We appreciate all feedback and are committed to enhancing the experience for our community.
Overall, Griffith University Aquatic and Fitness Centre is a hidden gem that offers a variety of activities and services for all ages. We look forward to welcoming you to our centre!
Services, Machines and Guided Classes
Griffith University Aquatic and Fitness Centre: Opinions
Fantastic experience: Always a friendly community pool, always friendly, helpful (and patient) staff and instructors.
Thanks so much for the lovely review. We really appreciate it. Jordan - Manager.
Fantastic experience: Fabulous tennis centre.
Fantastic experience: Great teaching staff
Thanks Mark :)
Fantastic experience: The kids love their swimming classes here. The team is excellent!
Hi Paul, thanks so much for the 5 star review! Really great to hear they love their lessons.
Positive experience: Good little gym.. the pool is great for some laps and has a spare lane to just relax or casual swim. Their opening and closing times obviously resolve around the usage of customers.
Fantastic experience: Cleanest public pool I've ever been. It wasn't busy when I went so a really peaceful and enjoyable experience. The staff are quite friendly too. Highly recommend.
Thanks so much for the 5 star review Rachel, we really appreciate it.
Fantastic experience: The ladies go water walking here and good amenities
Fantastic experience: Great staff
Thank you so much for the 5 star rating M O'C.
Fantastic experience: Active Kids holiday program is great.
Thanks Dominique for the 5 star review, it is great to hear you enjoy the Active Kids Program.
Fantastic experience: A hidden gem. 25 metre pool and toddler 30cm deep play pool area. Full gym facilities and swim training and lessons
Hi Ray, thanks so much for the amazing review. It is great to hear you are enjoying the centre. Thanks, Joe - Manager.
Positive experience: The pool is situated in a pretty location on a hill with native bush around but when we went to do our training there in the morning, it was way too cold!!! We did swim but it was a shock to the system and definitely not the 28°they'd said it was over the phone. When I asked apparently the cover is not being used as it is broken and they are hoping to get a new cover . Also duck poo around the pool and one of the showers in the woman's change room kept turning on and off again. The woman's change room was not that clean. They do make good coffee and the person behind the counter was friendly.
Positive experience: Very happy with the teacher and how she taught my kids. Unfortunately that’s where it ended. The management is not easy to deal with at all. Be very aware of the make up lesson policy. If you can’t get there in there allotted time, you lose your money. Plus I’m going on holiday and they won’t pause only cancel lessons meaning I forfeit make up lessons. Can’t use them up at end. Facilities are good, heated pool great. In short. Management fail. Teacher, great
We appreciate your feedback Mitch and are glad to hear you are happy with the teaching your children have received. We hope you found your conversation with our Aquatic Programs Coordinator constructive and look forward to seeing you at the Centre again soon.
Fantastic experience: My grandkids have recently started swim lessons with Miss Emily. They absolutely love her and the lesson. From an adults point of view Emily is a very good swim teacher and it shows how much she loves her job. Couldn't be happier, very professional but also relates to the kids.
Hi Susan, thank you so much for the lovely review. We will pass on this amazing feedback to Miss Emily.
Negative experience: Very poor experience with this facility. Called on a Saturday morning to ask if they had a heated pool that I could use for gentle aqua 'walk the pool' exercises as Clem Jones hydro pool is closed for hydro over the weekend due to lots of learn to swim classes. The lovely lady on the phone assured me that there was indeed a 25m outdoor heated pool and that if I waited until after 9.30am I would be sure to be able to have a lane free or share a lane for disability/recovery physio gentle walking exercises. This was not to be the case, I was informed the pool was NOT heated and whilst there was a 'walk in' access lane I was made to feel completely unwelcome, and was summarily dismissed. My physio and coach and I returned to the car without the gentle workout we had planned and I was looking forward to. The outdoor heated pool did have capacity and I should probably have stood my ground, paid the somewhat higher fee rather than feeling discriminated against (having some mobility issues, definately older (in my fifties) and probably a couple of sizes larger than I used to be as well!) The pool and gym facilities are advertised as suitable for all ages with the ever popular toddler and children learn to swim classes as well as adult learn to swim classes, squad training, fun activities as well as an indoor heated pool - which I was informed is not available for the public, only private swimming classes. Both indoor and outdoor heated pools have a minimum depth of of 1.2m which - according to to the website allows those who need it, to stand up and have a rest during swim lessons. Disappointed yes very much, disgruntled even more so and still working on whether or not I was disciminated against due to my age, my mobility, my size, my exercise needs or whether or not I should have been had a private rather than public membership? As far as reviews go, this one has not been pleasant to provide and at the end of the day I am the one who has been disadvantaged and trust that other reviewers have more pleasant and commendable comments to make. No I shall not be returning to the inferior facilities and unpleasant staff member representing Griffith Acquatic and Fitness Centre at the time that I arrived - not shall I give them a go at a later time. FYI, my previous physio recommended Griffith Acquatic and Fitness Centre as a good heated pool, due to the fact that there is normally no-one there being the least popular heated swimming option in the local area! So I guess people do vote with their feet, arms and legs!
Dear Karen,Thank you for your feedback. We apologise for any inconvenience and will review our communications with our staff as there appears to have been some miscommunication to you. We welcome any and all to our facility and are proud of the community members who use our facility. We are a small facility and do not have a dedicated hydrotherapy pool. The indoor pool you've mentioned is our dedicated program pool, which is not open to the public for ad hoc use. We certainly have capacity for people to complete their own hydrotherapy exercises using our 25m pool and we do have several patrons who do this. We aim to keep the 25m pool at 28 degrees year-round, in summer months it can be even warmer than this. It is a shared space, often busy on a Saturday morning with recreational swimmers and learn to swim families. You would have been welcome to access the pool via the ramp and use one of the lanes, and we regret that you may have been made to feel that this was not the case. As mentioned, we will review the communication with our staff and hope to provide a better experience in future.
Positive experience: Tennis was great.enough space
Positive experience: Good pool and gym. Lockers in change room need fixing but never will be. A shade over one end of the pool would be nice. Closed on public holidays - Google always gets this wrong. Check the pool’s website to be sure.
Fantastic experience:
Thanks so much for the 5 star rating Hawkeye. We really appreciate it.
Fantastic experience: I am very happy with the swimming lessons provided by Griffith. The staff at the facility are always very helpful and friendly. Adon the swim teacher has been fantastic with the lessons he has provided.
Fantastic experience: Excellent swimming teachers and a good range of classes at various times, making it easier to find a suitable day and time to attend. If you have neurodiverse child/ren have a chat with management and they will do what they can to accommodate your child's needs. Good coffee is available, and a range of reasonably priced snacks are availble. The small kiddie pool is fun, and there's always a couple of lanes open for kids to use in the big pool, as well as recreational adult swimmers. It really caters to a wide range of patrons.
Fantastic experience: Good pool. Great kids swimming classes. Coffee is good too. Swim n coffee ☕ Somewhere there is a gym. Friendly staff. Kids are constantly improving at swimming. Heated Pool for those chilly times. Summer time. Christmas movie night? Hey.
Hi Reagan, thank you so much for the wonderful review, we really appreciate it. Kate, Manager.
Fantastic experience: An absolutely wonderful pool with very friendly and competent staff. Great cafe too. The grandkids love it!
Hi Shekhar, thank you so much for the wonderful review, we really appreciate your feedback. Kate - Aquatic and Fitness Centre Manager.
Fantastic experience: Love the service, it's clean and the individual swimming lessons are inclusive
Negative experience: Slippy floor, bad air conditioning, price is name more than reality. Logan metro is way better.
Negative experience: Not again. DIRTY, MOULD all over the place. Underwater, on footpath, on the kids pool. This is a serious issue, and the mould cause a slippery surface around the kids playing area which is a safety hazard. I've seen 2 kids slipped and fell within 15mins. All surface must be jet cleaned at least every other day around the pool. From the amount of dirt and mould buildup, I doubt they have been even cleaning the pool and surrounding once a month. And where the hell is life guard? There is only 1 staff in the cashier and nobody actively patrolling the pool. THE COUNCIL POOL AROUND THE CORNER IS 10 TIMES BETTER.
Fantastic experience: Great place to learn swimming. I have been taking my kid there for almost an year and have seen the transition from being scared of water to enjoy being in pool and swimming. All the teachers and staff are very supportive. Special thanks to Emily, Aidon for being patient and always encouraging kids.
Hi Deepak, thank you so much for leaving such a wonderful review. We have passed this on to Emily and Aidon. Really appreciate your feedback thank you. Kate - Manager.
Fantastic experience: I love this place! The staff are friendly and helpful. The pool is always clean and the staff endeavour to keep it at a comfortable temperature to swim laps. My 2.5 year old loves the splash pool- we plan to start swimming lessons here soon.
Fantastic experience: Great spot for some laps - no crowds or swim groups.
Hey Philip, thanks so much for the 5 star review, we really appreciate it. Kate - Aquatic Centre Manager.
Fantastic experience: Great teachers, great service, amazing pool! Oh, and the gym's cool too.
Hey Hailey, thank you so much for the lovely review, it is great to hear you enjoy the centre.
Fantastic experience: My family have been coming to this pool for a few years now and I cannot speak highly enough of the staff and Manager Jo. Always excellent customer service with the safety of their swimmers as the number one priority (as it should be!). Parking is easy and plenty of room in the pool for us casual swimmers, which is why we continue to drive straight past Hibiscus to come to Griffith. Jo is always happy to answer any questions and makes you feel welcome. Thanks again for another great swim!
Hi Renee, thank you so much for leaving such an in-depth glowing review of the centre, program and staff, we really appreciate it.
Positive experience: I didn’t swim here
Fantastic experience: Kids love it here
Hey Jay! That is so great to hear :) thanks so much for the 5 start review.
Negative experience: Food and drinks so overpriced with small amounts of options. Highly recommend not buying food or drinks here and just bring your own. I honestly think that if a family came out here and bought a full meal for each person you would end up paying at least $50!!!
Negative experience: I have never been to a more offensive aquatic centre in my life. The manager did everything in her power to be difficult. No cash payment accepted. Credit card was only option. Yet when I asked for a refund (out of disgust), they could not offer a refund. Another words, they can take your money how they want but can’t give it back to you. The young lady on the counter was fine. The manager was one of the most terrible people I have ever come across. Now I know why this place has gone downhill. Terrible place!
Hi Gary, our centre has been cashless since re-opening after Covid in order to align with out CovidSafe Plans. Your refund is being processed today, as they are processed on business days. We do apologise for any inconvenience this has caused you. Kind Regards, Kate – Aquatic Centre Manager.
Negative experience: This place has gone so severely down hill over the last couple of years. The amenities are nearly always dirty with hair clogged in drains that seem to have been there for a week or more. The staff have absolutely no concept of pleasant customer service and seem absolutely like they do not want to be there. Not sure what is happening with management here but it is not good.
Hi White, so sorry to hear that has been your experience at the centre, my name is Kate, I am the new Manager, please feel free to email [email protected] to discuss your concerns. Thanks, Kate.
Fantastic experience: I love this place! The staff are friendly and helpful. The pool is always clean and the staff endeavour to keep it at a comfortable temperature to swim laps. My 2.5 year old loves the splash pool- we plan to start swimming lessons here soon.
That is so great to hear Trent! Thanks so much for leaving a review.
Fantastic experience: My favourite place for a swim
That is so great to hear Karl :) thank you for the review
Fantastic experience: Kids love it here
Fantastic experience: Kids love here
Fantastic experience: Always neat and tidy
Thanks so much for leaving a review Karen, we really appreciate it.
Negative experience: Instructors were good but the management is really bad. We were in the wait list for long for step up and one day we found out that others who joined newly were given a spot. When the manger was confronted, she had no answer and was making reasons. Do not recommend. Griffith
Fantastic experience: My son loves it and so do we
Fantastic experience: Functional and clean
Fantastic experience: Nice quite pool. Good cafe. Heated pools, and fun slash pool for kids.
Fantastic experience: Great facility. It's awesome that this is included in the student gym deal
Fantastic experience: Great place for all the family to have fun and relax. Clean facilities, canteen with sandwiches coffee ice cream and more
Fantastic experience: Great place for kids swimming lessons. Believe theres squad teams too.
Fantastic experience: Great heated swimming pool with classes for all ages. They also have a fitness centre with all the equipment you need to get a good workout in.
Positive experience: Nice pool
Negative experience: Amazing staff. The facilities are poor.
Positive experience: Great coaches who really help the kids b improve their swimming.
Positive experience: It's an okay place to bring your kids. There is splash pool and also a 25 m pool. There is a few which offers a decent coffee
Positive experience: Cancellation policies like three months minimum and two weeks notice time do need some improvement although some of the tutors are nice.
Fantastic experience: The learn to swim program for small kids is outstanding. Always great teachers!
Fantastic experience: Regularly maintained pool. Friendly staff.
Fantastic experience: Our fave pools to go to
Positive experience: The water is not clean in the weekend
Positive experience: Easy to find parking, even at busy times. However hard to find a good lane for lap swimming turning swim squad training.
Fantastic experience: Love outside swimming pool
Fantastic experience: Canon Balllllll!
Fantastic experience: This is an amazing facility with a large outdoor pool, kids splash pool, indoor pool for learn to swim and a Gym. There are awesome prices and memberships.
Fantastic experience: Cleanest pool in the area. Also opens late
Positive experience: Kid pool is great for the youngens. Big (froggy) slide, water fountain fun, and mostly shaded.
Fantastic experience: Have been there a few times now and the kids loved it
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