Plus Fitness 24/7 Wollongong

Fantastic experience: Hi everyone,plus fitness location has been changed. I will upload google maps screenshot+photo and adress with video. New location: 1/67 flinders street Woolloongong Everyone,like this review so that this came on top for easy info. to new guest came in wolloongong.

Positive experience: Not bad, bit small and crowded but gets the job done.

Negative experience: Most pathetic gym memberships of all time. Paid for ages and never went. Gave me a hars time in cancelling the gym membership. No one gets in touch or calls back, no log in details provided to cancel, and then eventually sent off to Arma for collection. Disgusting. And now they have their unfortunate, desperate attempt to save their image by putting forth a very disconcerting comment with zero accountability. Shows why you should absolutely NOT CHOOSE this crappy gym. For those reading, go through all 1 star reviews about how they are irrevocably misleading, unethical team of people who will do everything in their power to now allow you to cancel you gym membership and make it very difficult.

Fantastic experience: Quality gym and great location, staff are nice and it’s clean and convenient!

Fantastic experience: ultra friendly staff, great facilities and hygienic gym

Positive experience: The gyms OK

Fantastic experience: Clean neat gym with all the equipment you need to have a great workout . Highly recommend

Fantastic experience: This gym is fantastic. It's clean, not super busy and has great equipment. Big shout out to Noel who is super welcoming and loves a chat. Definitely recommend this gym

Fantastic experience: I've been to heaps of gyms while traveling for work, but this Plus Fitness is hands down the cleanest and best maintained. You can tell the owners are passionate and care about their business. I’m there almost monthly and each time, every detail, from the floor, the equipment, to the toilets, everything is always spotless. It makes such a difference when a gym is loved and cared for by the people that run it. I wish every gym was like this.

Fantastic experience: Awesome gym, always spotless! Great space with all the equipment you could think of. Various TVs with sports and music to keep you entertained while you sweat it out. Owner is a top bloke too!

Negative experience: Turn that TV off!

Fantastic experience: Great vibe, very clean, friendly staff - always available and willing to help. It’s a safe and stimulating place, whether you want to take care of your wellbeing, or just unwind from a long day and enjoy some healthy and genuine workout Absolutely recommended!

Positive experience: Great price, good equipment selection.

Fantastic experience: Nice new space , great staff , great location

Negative experience: They keep promising only, you think it’s cheap but it’s not when you sign up and can’t go because of maintaining since nov 23. Go to other local gyms instead. It saves ur time and not lying everyone

Fantastic experience: Gym looks fantastic. Although there have been set backs with the reopening ( out of the gyms control) i fully understand how stressful it would be being a business owner and not being able to open for their members. Management were more than happy to assist me with my membership inquiry. The team went above and beyond and i can't thank them enough. Can't wait for the gym to be reopened.

Negative experience: Moved to Wollongong recently and considered joining due to location but will not be a member ever after hearing about the horror stories from past and current members. Both personally and through community pages. They are also still not open (since November I believe and keep pushing dates back - Might want to change your Google hours, very misleading) and are still signing new people up and charging them without them even being able to use the gym. They also told a friend when they questioned why they weren't contacted about any changes of location/closures etc, 'We can't contact everyone, it's not up to us, we post on our social Media.' There should literally be a database of members email and phone numbers, it's a business's responsibility - Not everyone follows social media. Take the time to read all of the reviews, and ask around in community pages for other gym recommendations because these guys screw everyone they can for an extra buck and are rude about it aswell.

Fantastic experience: ฉันตื่นเต้นกับการเปิดใหม่ของยิมนี้ ฉันรอคอยที่จะได้ใช้บริการ เพราะที่นี่อุปกรณ์การเล่นครบและสะอาดมาก

Fantastic experience: ฉันมีความสุขกับยิมนี้และตื่นเต้นที่จะได้พบกับยิมใหม่

Fantastic experience: ฉันมีความสุขมากที่ได้มาใช้บริการที่นี่

Fantastic experience: Great location and great staff!

Fantastic experience: Amazing

Fantastic experience: Love this place !

Negative experience: These positive reviews are a joke !!

Fantastic experience: Best of the best. Service is incredible and always understanding. Highly recommend!!

Fantastic experience: The newly renovated gym is really great

Negative experience: I've tried to come here multiple times over the past few weeks and it is never open

Negative experience: The gym is a joke. How about you stop buying reviews and look into why you are so terrible at your job and running a business.

Negative experience: This place calls up their ex-gym members & abuses them over the phone for leaving bad reviews about their experiences… extremely unprofessional & very difficult to work with staff.

Negative experience: Horribly run gym. Terrible customer service and zero accountability. Save yourself the trouble and use another gym. Awful.

Fantastic experience: Awesome management! They have been super understanding and patient during their transition and have explained circumstances that unfortunately have been OUT OF THEIR CONTROL. Can’t wait too see the new fit out

Fantastic experience: The new gym looks amazing. Can’t wait to start training in there again. Appreciate all of the updates during the relocation!

Fantastic experience: I am so exciting !!! Can’t wait for the gym to be open they put a of effort to make it the best. I will love to training here every day .

Fantastic experience: The new gym looks great, can’t wait for you’s to open Doing a great job Has always been a good environment to exercise in

Negative experience: Gyms been closed since November its now February we we're informed it was getting update for 2 weeks...members are being charged as normal

Negative experience: Literal theives. Stayed with them through this change of facilities which they made seem like it would be two weeks, has now been closed for 3 months!! They still charge me as per membership agreement. Despicable!

Fantastic experience: Plus Fitness Wollongong has been my go-to gym for quite some time now, and despite the recent relocation and renovation, my loyalty remains steadfast. The transition period may have thrown off my usual routine, but I'm confident that once it reopens, the upgraded facilities will only enhance my fitness journey. The relocation process, though slightly inconvenient, speaks volumes about the management's commitment to providing a better experience for its members. From what I've gathered, the new space promises to be more spacious and equipped with modern amenities, which I eagerly anticipate. What sets Plus Fitness Wollongong apart is its welcoming atmosphere and supportive staff. Whether you're a beginner or a seasoned gym enthusiast, there's a sense of inclusivity that permeates the environment, making it conducive to achieving your fitness goals. The trainers are knowledgeable and approachable, always willing to offer guidance and support when needed. Despite the temporary disruption, Plus Fitness Wollongong has remained transparent and communicative throughout the process, keeping members informed about the progress and expected reopening date. This level of transparency fosters trust and demonstrates a genuine concern for member satisfaction. In terms of equipment and facilities, Plus Fitness Wollongong has always delivered. From cardio machines to strength training equipment, there's a wide variety to choose from, ensuring that your workouts are diverse and effective. The cleanliness and maintenance of the gym are also commendable, creating a hygienic environment for members to exercise in. Overall, while the relocation and renovation may have temporarily interrupted my routine, my positive experiences with Plus Fitness Wollongong thus far assure me that the wait will be worth it. I look forward to returning to the gym and continuing my fitness journey in its new and improved space. Plus Fitness Wollongong remains a top choice for anyone seeking a reliable and supportive fitness community in the area.

Negative experience: This gym has totally ruined my fitness journey! They lied to all members that they would be reopened in 2 weeks back in November, they are currently still closed (February) and still have no opening date 3 months of lies , taking money , and empty promises. Every week on Facebook they tease an opening day next week then never pull through I feel stringed along and robbed , they delete Facebook comments and block accounts exposing there ways ….. please use with complete caution , we all deserve better , mind you they won’t even let anyone cancel nor can you cause there closed and your contract says you need to go in person … disgusting.

Negative experience: I have just recently cancelled my gym membership due to indefinite delays. Things would have just been normal if I didn't go and check my membership agreement. And apparently one of the clauses with closure is ONLY applied to less than 30 days of closure. Meanwhile members are being charged, yes I understand you can put it on timehold but it's NOT in the agreement for a closure of over 30 days. IT'S 3 MONTHS WITH NO COMPENSATION OR ANYTHING. When I asked about it they just kinda dodged it lol. And cancelled my membership WITHOUT me completing a cancellation form. Dear members please check your agreement.

Negative experience: 3 months and still not open. We understand that no one wants this but have the courtesy to not charging the customer, put the fee on hold unti they open, or at least let customer cancel their membership without additional charge. For the rest of the member still getting charged or being told you have to pay extra 2 weeks if you closing your membership, fight for it. Even in their agreement says they can charge you up to 30 days of closure.

Negative experience: Qudos to the author of such articulate positive reviews, pity they are fake. Plus Fitness Wollongong continues to refer to circumstances out of their control prolonging their reopening but what is well within their control is taking money from clients without providing a service AND accessing clients’ personal contact details to aggressively dispute negative reviews. This behaviour is unethical and does not make for good publicity and a prospering business. Word of mouth is a powerful marketing tool so don’t expect people to flood through the doors if you ever do reopen.

Fantastic experience: I have visited Plus Fitness in Wollongong on many occasions, this Gym is always well maintained and has loads of equipment. Such a pleasant environment to train. Be aware of the fake reviews on this gym as haters are going to hate, best to check it out for yourself. These people probably have never attended this gym or any gym.

Fantastic experience: Such a great gym! Staff are super friendly and helpful even when you don’t know how to use the equipment like me haha. Definitely one of the best gyms in Wollongong. Sign up, you won’t be sorry!

Fantastic experience: Best workers ever, sure we have to wait, but some things can’t be rushed. So looking forward to the re opening. Carly is such a sweetie with all the yuk messages.‍♀️

Fantastic experience: Great gym and friendly staff who actively keep members informed through regular updates on social media especially during this time of relocation. Looking forward to seeing and training in the new premises!

Fantastic experience: Although still closed this is due to no fault of the owners who were sadly very upset when I visited the gym today. They were super kind people who took the time to fully explain why the gym wasn’t open and what they were doing to rectify that. The facilities looked awesome, Cannot wait to use the gym once it has reopened :)!! In the meantime can continue using my fob at other plus fitness gyms that are still within the area (10 minutes away!!!). Keep going guys! Can’t wait to see you open and thriving.

Fantastic experience: This gym is amazing!!!! Great equipment, great management and great vibe! The new gym looks great. The management has been very forward and helpful, keeping us up to date with the move and renovation. Yes it’s taken longer than expected however management have offered the use of other local gyms if they want to continue to pay membership or they can put a hold on their memberships until the new gym is open. They have been nothing but accomodating. Excited to see the new gym open up. The space looks AMAZING!!!!!

Fantastic experience: Amazing staff and gym equipment. Super keen to get back into it when you guys reopen! Staff have been amazing at communicating and keeping up with the updates on everything. There is also nothing I love more then being in a space that I can feel comfortable in and this is the place. Keep up the good work guys!!

Fantastic experience: It has been nothing but a pleasure dealing with plus fitness Wollongong. I have always found the staff to be warm, welcoming and approachable. The staff have been transparent with the relocation and informing us that the unexpected delay with opening has been completely out of their control, if most of the ‘unhappy’ members would take the time to speak with them directly they would understand perhaps from the business side of things just what’s involved and what has caused these delays perhaps they would be more understanding. They allow members to pop into the new space and check out the new facilities and equipment and see the overall progress at any time the space is staffed. The new space looks amazing and I’m more than ever excited to resume my fitness journey at the new space!

Fantastic experience: It's clear that the gym management values transparency and customer satisfaction, as evidenced by their proactive communication and accommodation of your needs as a long-standing member. Their efforts in keeping you informed at every step of the relocation process demonstrate a commitment to maintaining trust and loyalty among their members. the fact that the gym looks fantastic speaks to their attention to detail and dedication to providing a welcoming and top-notch facility for their patrons. Well done Plus Fitness, you have gone above and beyond.

Negative experience: Extremely disappointed in this gym!! Notified via email in November 2023 of a 2 week closure due to relocation & 3 months later still not open with no communication to members. They made it difficult for me to place a hold on my membership & then only offered a 2 week pause. After requesting another pause after again not reopening I had to fill in another form. I was done after that but still had to go in to cancel my membership only to be told they would still draw more payments due to their T&Cs. How can they still take money when you’re unable to use the facilities you’ve paid for? Will never again rejoin this gym & you would be crazy to even contemplate joining!

Fantastic experience: Plus Fitness Wollongong has been instrumental in enhancing my health and well-being. The supportive staff consistently provide prompt responses, fostering a sense of belonging and encouragement. Despite the temporary closure, I anticipate returning to a new and improved gym environment, fueled by their dedication to customer satisfaction The facility's impact on my fitness journey goes beyond physical transformation! it's a testament to their commitment to fostering a supportive community. I can’t wait to return, the vibes there are unmatched

Negative experience: Heard multiple terrible stories about how this business have treated their members while they’ve been closed. Absolutely horrible and not transparent information at all. Members being made to feel stupid and from what I’ve heard, being called and abused for leaving a bad review for the service they received. It’s hard to believe some of these recent 5 star reviews when the gym is still yet to be opened after 3 months. As someone who was considering joining up, after what I’ve heard I would stay completely clear.

Negative experience: They moved and number isn't connected, never used to answer anyway, didn't notify they were moving, dont know where they are, still charging me, or should I say robbing me. Discusting.

Positive experience: Clean gym, mouldy shower :S

Positive experience: Clean and good parking

Positive experience: Expensive but clean

Negative experience: The worst customer service ever!! Avoid if you don’t want your day ruined!

Negative experience: They don't have any staff,if you have any questions you can't find staff there

Fantastic experience: Nice staff and people and a lot of stuff for not a massive area

Positive experience: Equipment was good but toilets not so much no toilet paper and dirty sink

Fantastic experience: Great gym, off street parking, good ppl, very well maintained:)

Fantastic experience: A great gym to workout when there aren't many people you choose the time your comfortable with. Especially if some people may feel uncomfortable or they don't feel they fit in there's no rush to use a particular piece of equipment.

Fantastic experience: Great place when you want to get your beach body on

Negative experience: really bad service, no free wifi, no sufficent equipment, workstaff also dont have a good attitude, if you have another choice, dont choose this one!

Fantastic experience: Nice place to shape your body without lock in contact s

Fantastic experience: Great place when you want to get your beach body on

Fantastic experience: Loves this fitness chain. Gyms are always well maintained and clean. Plenty of equipment and the location suits me perfectly.

Positive experience: Went to the gym this afternoon, I'll get strong one day soon. I go to plus fitness, whatever you witness ain't NONE of your business. Car park wasn't the best. Did some pecs, worked on my chest.

Fantastic experience: Really good gym! Great atmosphere, only gym in Wollongong where I haven’t felt judged!

Fantastic experience: The reception guy was very friendly and all the equipment was good great place

Fantastic experience: Clean facility, plenty of choice, and a boxing room with plenty of bags!

Negative experience: Visited Wollongong with my fitness passport. Walked in to train and the owner said i need to purchase a tag for $29 or $39 to train. Clearly he doesn't know anything about a fitness passport. If we had to pay for a tag everywhere we ever trained around the world there would be no point to a fitness passport. You only purchase a tag if you would like to train after hours otherwise you just sign in. Then said i can buy a one off pass for $20. If you don't know how a fitness passport operates then you should not be signed up it.

Positive experience: Perfect fitness equipments

Positive experience: Pretty small but the boxing area was better than most plus fitness gyms.

Fantastic experience: All the equipment is amazing to use because it's evenly spread out for intense workouts. The boxing bag room is a favorite for me as I'm an introvert. Would recommend that room for people with high functioning anxiety.

Positive experience: Good place.

Fantastic experience: Love this gym been going here for over a year and happy with it

Fantastic experience: Best gym !!! Great parking

Fantastic experience: Great customer service. Noel is a G. Will be back.

Fantastic experience: best gym !!!

Positive experience: Great gym

Fantastic experience: Love the gym. Well maintained, clean and has all the essential equipment.

Positive experience: The staffed hours are inconvenient. I tend to work through them.

Positive experience: Big enough

Fantastic experience: Great to see that it has had a renovation done, looks fantastic and the equipment is great.

Fantastic experience: Great gym! Although small, caters to a lot of people, good quality equipment, lots of variables on machines, efficient for a small gym.

Negative experience: shower light always off and need to be fixed . though it has been painted recently it is still unclean and poor air circulation . equipment are getting old and need maintenance .

Negative experience: Worn out padding on equipment. Not enough amenities on site. No scales. Dirty unmaintained equipment. Poor air circulation in building especially when hot. Entry door no indication of how to open it! Expensive vending machine product prices compared to other Plusfitness gyms. Far too many clients not using towels and using machines to sit and socialize rather than exercise.

Negative experience: Disgusting customer service, I asked for my payments to be stopped and membership cancelled, 14 days prior to next payment as the terms say. I have the had 2 more payments taken out. The owner does not reply to my emails. Would not go anywhere near this gym. The equipment is also outdated and tired. Very very unhappy!

Negative experience: Went Sunday morning, 24 May 2015. We had a few hours before a black belt grading in Wollongong, Men's toilet was blocked with someone's number 2!!!! Yuck! Water was switched off, and toilet was faulty. First piece of equipment I tried to use was the elipse trainer. The right pedal was broken, making it unsafe. The equipment feels tired, making the experience unpleasant. As a chain that offers national access, this is a low light. Come on guys, fix these things up. The smell from the toilet was most unpleasant. M.