World Gym Castlereagh

Negative experience: scammer. i've registered this gym last year and rejoined this year again after the last cancelation. when i did the staff said i didn't have to pay for the joining fee as i've been before. i checked with him even multiple times. but they charged me, made my contract even as a new customer. then when i realized and asked again with other staffs, they said I was supposed to pay for that if it's been more than half a year since i left. cause that's normal. (???) there's nothing about that rule in the contract. what a scam. also, they didn't give me back the fee. Update : I didn't make the 12month contract and didn't get any offer that 6weeks free either. it was just monthly payment

Positive experience: Good gym. Reasonable price, but could you add a few benches for the members who want to sit around on the equipment playing with their phones? We're not talking about a quick message here, rather twenty minutes or more sitting on the one piece of equipment, talking and/or messaging.

Negative experience: Unfortunately there was evidence of extremely poor customer service. Ensuring basic customer service skills to certain staff in this area would be quite beneficial.

Negative experience: Extremely unhelpful staff

Negative experience: I’ve been training here for a while and am honestly shocked I haven’t gotten ringworm or some other viral infection. I can confidently say this place has NEVER been cleaned. They have been out of hand sanitiser and for most of the year. Who ever manages this place is making a killing because the amount of money they spend on upkeep, hygiene, and general maintenance is literally $0. Instead of buying new cleaning solution for members to wipe down machines, they do that trick where you just keep adding water to the solution in the bottle. The problem is they have done that so many times that the “cleaning solution” is now just water. The machines break down regularly, never to be used again unless a member actually fixes them on their own. Yeah, you read that right. Members take the initiative to fix machines themselves. The place stinks and I have never once felt air conditioning. They have large fans which are good if you want slightly cooled BO smelling air blown in your face. The best way I can describe this place is to imagine if you were locked in a medieval dungeon but for some reason it had squat racks in it. Half of the lockers in the men’s room are either broken or don’t work. I have also noticed a steady and consistent drop in the number or personal trainers in the gym over the last few months. Given the management’s apparent love of spending no money on keeping the gym clean or nice, I’m not surprised. Avoid this place if you can. There are significantly nicer gyms in the city.

Positive experience: Great location with a spacious weights area and plenty of equipment! However, the air conditioning could use some improvement, as it wasn’t very effective during my visit and smelled bit sweaty.

Fantastic experience: Great facility, great service. Did a day pass and felt so welcomed into the facility and the guy had such great service. 10/10 will be visiting again!

Fantastic experience: it was great time to exercise at this gym. there are a lot of equipments and have even four power racks. also I can enjoy workout with my favorite song. this gym is one of the best gym in the sydney i have ever been. day pass is 15AUD.

Negative experience: I recently had a disappointing experience at World Gym Castlereagh. I approached a staff member named Michael to upgrade my membership to a World Gym Passport, but instead of receiving helpful guidance, I was given misleading information. Michael insisted I had to pay an additional $380 as a cancellation fee or sign another contract, which felt like he was trying to push unnecessary charges on me. His attitude was rude and unprofessional, focusing more on squeezing extra money from members rather than genuinely assisting them. If management continues to allow this kind of behavior, it reflects poorly on World Gym's respect for its members. While the gym facilities are excellent, this lack of honesty and respect from the staff is unacceptable. Management should address these issues to ensure all members are treated fairly.

Negative experience: I recently had a disappointing experience at World Gym Castlereagh. I approached a staff member named Michael to upgrade my membership to a World Gym Passport, but instead of receiving helpful guidance, I was given misleading information. Michael insisted I had to pay an additional $380 as a cancellation fee or sign another contract, which felt like he was trying to push unnecessary charges on me. His attitude was rude and unprofessional, focusing more on squeezing extra money from members rather than genuinely assisting them. If management continues to allow this kind of behavior, it reflects poorly on World Gym's respect for its members. While the gym facilities are excellent, this lack of honesty and respect from the staff is unacceptable. Management should address these issues to ensure all members are treated fairly.

Fantastic experience: Professional strength training equipments, large space, not crowded during peak hours. Nice gym for regular workout.

Fantastic experience: Really great facilities and staff are excellent

Fantastic experience: Ein tolles und sauberes Gym. Ein Tag Eintritt kostet 15 $ Tolle Geräte von Hammer Strength

Fantastic experience: Great people. Great place

Positive experience: Not bad powerlifting gym, however a couple of things that might be an issue if you lift heavy: * no centre knurling on the barbells - will be an issue on squats * bands on knurling non-standard distance from centre, so you might not be able to do your standard bench grip distance * no safety bars on any standalone bench press racks Also as you can see the plates are all over the place. Plate weights are not easy to find pairs On the plus side there’s 4 squat racks with deadlift plates, 2 smith machines, 2 leg press, 2 double-side cable machines, and lots of accessories. Even with 40-odd people in the gym on a Tuesday there was plenty of equipment. $15 for a single visit.

Fantastic experience: Awesome gym.

Negative experience: Equipment was good, however the gym was very messy, staff were late which left us waiting around for a casual visit also was not shown around just seems to be a lack of care for the gym.

Positive experience: Good not great. But cheap!

Positive experience: The " MUSIC " is sometimes very loud , Roger. 7/3/24 Male lockers are in need of urgent repair in this fantastic gym !! social media requires regulations ! 17/3/24 thanks, Roger. 4/4/25 urgent - locker repairs !

Positive experience: A good many of the lockers in the men's change room are broken with no attempt to fix them for many months; the piped muzak in the workout areas is puerile party music, is loud, and we are now forbidden to turn it off during classes by management who has some particular bee in his bonnet, telling us it is needed in the gym at all times. Membership renewal notices are not sent; several blokes were recently locked out, with no prior warning, the day their memberships lapsed; the same happened to me several months earlier. Complaints are politely acknowledged, but seem to otherwise be ignored

Fantastic experience: Best place and very good trainer! Definitely recommend everyone ‍♀️

Fantastic experience: Plenty of machines, huge space. Got a one time pass via Classpass credits. Love a great gym!

Positive experience: Decent equipment. Smells like urinal cakes when you walk in. Be prepared to sweat because there's no ventilation.

Fantastic experience: Outstanding Gym! Super friendly staff brilliant equipment and split level so no excuses for avoiding cardio during your weights workout. I travel internationally for work and this is a world class facility!!

Fantastic experience: This is a quality gym with some great machines (both plate and stack loaded) and racks. Never too busy, and only 15$aud for a day pass.

Fantastic experience: Best gym in Sydney

Negative experience: A lot of the equipment is constantly broken and not serviced.. Also if u train after hours a lot of ppl dont wear sneakers and use sliders.. Far better gyms close by..

Fantastic experience: Good Machines

Negative experience: Real basic gym underground with no wifi access

Fantastic experience: Great gym with various facilities

Negative experience: The gym smells heavily of chemical

Fantastic experience: Good gym

Fantastic experience: Such a good place would gym here

Fantastic experience: Excellent 24/7/365 All equipment available neat, tidy at all hours. Friendly and caring staff. From City Tattersalls Club.

Negative experience: Pay same with all member here but got treatment differently just because i came after staff hours, they didn’t provide a towel even i asked nicely staff there and still didn’t bother to give me a towel.

Fantastic experience: Great gym with good selection of equipment and space. Toilets, showers, good training atmosphere.

Fantastic experience: A spectacular place to train and exercise. Friendly easy going supportive staff and coaches. Coach’s provide support. Personalised training programs. And help out. I made a sensational decision bye opting into this gym.

Fantastic experience: I recently moved to the city and didn't like the look of the Anytime Fitness that was close to my house so I decided to check out World Gym, best decision ever! I love this gym, it has everything you need and more. I highly recommend joining up, it is also cheaper than the alternatives in the area.

Fantastic experience: Hi team I hope you guys good and healthy. I just noticed from the last couple of days a different kind of weird smell is coming every day now near the trainer's staff room. Even I can't able to refill my water bottle from that area because I feel like vomiting and headache last time. The rest of the things are very amazing staff and trainers. I hope you guys understand my problem thanks .

Positive experience: Basic gym with loads of free weights and machines. Training area split across two levels. However, they don't have any additional facilities that will help you recover better. Not even sauna/steam room which is pretty basic.

Fantastic experience: Quite a big gym across 3 floors with 2 squash courts located on premises. Lot of equipments for exercise. Simple amazing setup. I went here for squash and it was a wonderful experience.

Fantastic experience: Excellent gym, super friendly staff, easy payment and registration without bureaucracy, I highly recommend it.

Positive experience: Decent sized gym located in the basement. Good quality equipment and great vibe. * crowded sometimes though

Fantastic experience: Somewhat common fare for gyms. Great workout.

Fantastic experience: Best gym in sydney cbd with the best equipment by far

Fantastic experience: One of the best gym in Sydney so far. Not crowded. Plenty of space and equipment.

Fantastic experience: Great gym. Good facilities and by far the best quality and range of equipment I've used. 24/7 access. Highly recommend.

Fantastic experience: One of the best gyms in the CBD to train!!! Great staff too

Fantastic experience: Fantastic gym! Excellent facilities, friendly members and staff. Highly recommended!

Fantastic experience: Great gym. Good facilities and by far the best quality and range of equipment I've used. 24/7 access. Highly recommend.

Fantastic experience: My favourite gym in the city. Great equipment, lots of space, and open 24/7.

Fantastic experience: They're great - I always find an amazing variety of equipment in these gyms. The staff were so nice as to provide my partner and I a few introductory sessions as we're visiting - they were really nice about it! Very clean as well, better than most gyms with tidiness.

Fantastic experience: One of the best gyms in the CBD to train!!! Great staff too

Fantastic experience: One of the best gyms in the CBD to train!!! Great staff too

Fantastic experience: Best gym in the World!

Fantastic experience: Best gym in Sydney

Fantastic experience: Great gym and the staff is pretty friendly. I highly recommend this gym.

Fantastic experience: I ve never wrote about the review anywhere but they worth it! I lost my apple watch during the training and found out that i dropped it. I directly asked team to help me out and all staffs were so helpful and care my issues. Especially, i would like to really appreciate the Club manager about his sincere help! To be honest, i kinda gave up to find my watch but he was so genuinely helping to find my watch and i Found it! I was touched by World Gym Customer service Definitely 100 out of 100, Great facilities, Great staffs, Great atmosphere If anyone who is looking for gym near CBD area, this is the One!!!!

Fantastic experience: Great facilities, great staff and always clean

Fantastic experience: Nice gym and good equipment

Fantastic experience: Top quality gym - very well equipped - separate floors for diffent activities ( cardio, weights, movement etc ) - membership prices are competative

Fantastic experience: My peace of mind remains insufficient, unless I indulge my felicity upon exercise, and thus entering and training in World Gym did my passion curve.

Fantastic experience: World gym looking for a sloppy joe world gym ring up the girl on front desk was flat out but still had time to find me the right size and colour thankyou young lady you know who you are

Fantastic experience: The best gym in the city! First of all Mon (Monica) was amazingly friendly and professional providing all infos needed for a first timer like me. Then the gym itself is pretty organized and has the best equipments such as Matrix and Hammer Strength. Not only that it has a floor dedicated for functional training for those who finds machines or free weights too boring. The price is pretty fair for what they provide! You should definitely check it out even for a casual visit so you could have an idea of what a real gym should be. Thanks a lot for the workout guys!

Positive experience: Great staff, good members. Towels are always required. Members wipe after themselves. Large floor space, lots of quality equipment. Worth the membership fee. Edit: in the last 12 months, the quality of the gym has dropped- ever since they merged with City Tatts. Patrons now leave weights lying around. People aren't using towels as often as they did before. Disappointed.

Fantastic experience: This is the best gym in the city by far. Huge, clean, tidy and too many equipments as well. Open 24/7 in a great location. I m always very happy when I m here. Staff’s performance is excellent. Thank you very much guys. & ☮️

Fantastic experience: Nice gym and good equipment

Fantastic experience: Best gym ever

Negative experience: I have been at world gym Chullora for about 12 months which has been an excellent experience. Decided to make use of the city gym as well because it's closer to home, and was told I had to spend an extra $10 a week because it's a "premium" gym, and also sign up for an additional 12 month lock in contract. Well I've just rocked up and was turned away because they are closed in the middle of the day on weekends now. Apparently I should have received an email but I did not, and Google opening hours still say open till 6pm. How is the Chullora gym still open 24h but this "premium" facility is not. Waste of time and waste of money.

Negative experience: Just to be clear - I am not a current member of this gym. I went in to enquire any membership this week and the receptionist was super friendly but the sales associate/trainer she had referred me to was really dry with his interactions. I’m not sure if it was because of what I wanted to get out of the gym or the time of the day I went in for the enquiry but the interaction left a strong negative impression. It was - these are our membership prices. I asked if they offered a free trial so I can try out the classes they offered he flatly said $25.00. This morning I saw that if you registered your details online you get a free trial. There’s clearly a gap in what the gym markets and offer online and what the staff actually offers when you present yourself in person. I really do want to check this gym out as my Father sung its praises when he used the gym during his visit here and my neighbour is also singing its praises.

Fantastic experience: I receive the friendliest hello every time that I enter the gym. The staff are warm, welcoming and so knowledgeable. They helped me to choose the right membership and recommended the classes I might like to try. I love yoga and Pilates and can’t wait to give reformer a try. Great atmosphere and community!

Fantastic experience: The best gym I’ve been to! The staff are so friendly and the equipment is just by far the best. Thank you!

Fantastic experience: One of the best gyms that I’ve visited! Weights are always off the floor and equipments is nicely spaced apart. Can’t wait to come back!

Fantastic experience: The best gym I’ve been to! The staff are so friendly and the equipment is just by far the best. Thank you!

Fantastic experience: Great gym, with great team. Awesome new fitout... Watson dumbbells to 70kg. Good mix of Hammer strength, arsenal strength, Watson and Matrix equipment. Membership includes infrared sauna P.s. Ignore comments and posts prior to last week as these were for previous gym that closed.

Fantastic experience: Amazing facility and by far the best gym in the CBD

Fantastic experience: A gym that makes you feel good! friendly staff and amazing equipment! Love to work out after work there and plus the three levels makes it easier to train as well!

Fantastic experience: Amazing gym. Love the facility

Fantastic experience: Ace and Jason at the reception were fantastic. They were so friendly and helpful when I went there to register for the first time. Even though I went with a promotion price, they treated me politely and no less than those full paid members. The gym is very modern and clean. I would recommend it highly.

Fantastic experience: Amazing facility, staff are all so lovely and helpful. Thank you World Gym for giving Sydney this incredible training facility.

Fantastic experience: Just opened today and I got my first training session in. World Gym Castlereagh is hands down the BEST gym in Sydney.

Fantastic experience: Wow this gym is great, been waiting for something like this in the city. I am planning on going to classes in the early morning, great timetable.

Fantastic experience: Awesome gym with amazing equipment, the plates, barbells, dumbbells, machines are all brand new and seem pristine. Seemed small until I went inside, different floor levels focusing on all areas for any fitness level! I would definitely recommend having a workout in there. Also the murals and artwork are stunning. Staff were really friendly too!

Fantastic experience: Amazing staff. Awsome selection of equipment best gym around cbd

Fantastic experience: What a deadset amazing gym. I found this gym online and thought I should give it go. All I can say is wow. Meet Ryan the owner there and lined up a PT and Posing session he show me a fair few things and gave me some great advice will be back again soon. Highly recommend to anyone

Fantastic experience: What a great space to train! Variety of options for all kinds of fitness lovers. Brand new equipment, awesome space! Also thank you so much for being so warm and welcoming and special - trainer Irit. So professional and cool at the same time. Couldn't reccomend her more.

Fantastic experience: Amazing gym! The fit out is absolutely insane, best equipment and staff in the city for sure

Fantastic experience: This place has everything and im always greeted with a smile from reception. Love that they have reformer and yoga classes at different times of the day.

Fantastic experience: I receive the friendliest hello every time that I enter the gym. The staff are warm, welcoming and so knowledgeable. They helped me to choose the right membership and recommended the classes I might like to try. I love yoga and Pilates and can’t wait to give reformer a try. Great atmosphere and community!

Fantastic experience: Been going here for quite a few months now and I love this gym! Fantastic gym floor with great equipment but I especially love the world gym Athletics hiit and performance classes.

Fantastic experience: BEST Gym in Sydney hands down. Ryan and the WG crew @ castlereagh are good peoples!

Fantastic experience: The best gym ever! Pihla showed me around, such a beautiful gym even more beautiful staff. she was really friendly and explained everything about the gym, definitely looking to join!

Fantastic experience: I really like the gym, it's clean, big with all the comforts. The trainers are really professional and I enjoy the courses!

Fantastic experience: Absolutely amazing gym with an amazing vibe! It's got a large variety of equipment spread out over 3 levels! The staff are super friendly and it is situated conveniently in the middle of the city! Love this Gym <3

Fantastic experience: The cleanest gym in Sydney with a lot of options on 3 floors and not crowded. They have a towel service and many classes that are almost PT. Highly recommend them!

Fantastic experience: I have recently became a member of this gym, and today I went to do my first workout, I must say I was left speechless from beginning to end. When I arrived I was greeted with a great smile at reception and a lot of energy too, to then proceed to the change rooms and the workout itself. Everything was so clean and spotless like a gym should be as it makes my workout more enjoyable of course, to then when I left the gym too, very polite. I am glad I have joined this gym and I will definitely be coming back to use it a lot more specially during the Christmas and new year period.

Fantastic experience: I wish there were 6 stars. For the lifter and everyday gym goer. This gym is epic. There isn't a machine you'd wanna use that this gym doesn't have. Clean as hell. Convenient and massive. 10 stars!!!

Fantastic experience: Loved it so far! Nice staff and instructors. I started with the classes and so far I've been to some Pilates and Yoga ones with Irit and Mark, absolutely the best instructors that I've ever had. The gym is clean and well equipped and as a customer I'm really happy with everything . Keep up the good work guys...

Fantastic experience: Best gym in Sydney CBD. An excellent gym with top of the range equipment, friendly staff and great coffee too! This gym has everything you need whether you are a gym beginner or a pro. I can't recommend this place enough, the atmosphere is very friendly and you get to select your own music too!

Fantastic experience: Such a well built gym with all the bells and whistles. So many awesome machines that really get that pump cranking. love the reception team they have so much energy.