Zap Fitness 24/7 Carlton

Fantastic experience: Great selection of equipment, safe underground parking, and shout out new manager Chloe. She's super sweet and passionate. Highly recommend this gym

Negative experience: The gym is crowded all the time. Despite multiple complaints there is no resolution. Shouldn’t have taken the yearly lock-in contract.

Negative experience: Refused to cancel a family friends membership after he was diagnosed with a terminal illness and was bed bound, even after they provided medical documentation as proof. Disgusting company.

Positive experience: I like this gym, it’s close to my home and has friendly staff. The only things I’d change would be improved ventilation and air conditioning, group fitness classes like Pilates and yoga, locker rooms and showers, and more flexible membership plans.

Positive experience: The gym is great! It has most of the equipments you need. The only issues I have is the gym is really crowded. Otherwise a good option.

Fantastic experience: The place is very large and not too crowded especially for its price. The people working there are awesome. chillest gym tbh.

Positive experience: Very crowded most of the time. Suggestion would be to add a feature into app so that people can see how busy it is in real time before going to gym. Everything else is fine. Good machines and equipments.

Fantastic experience: Gym Its good no issue with anything, would be great if yall add a punch bag at the cardio areas.

Fantastic experience: Very clean and good equipment. Staff are great and very friendly, would recommend!

Positive experience: Bust place, good set up... Needs to expand

Negative experience: Very oversubscribed gym, with terrible ventilation. It verges on a health hazard. Yesterday it was so stuffy I could barely breathe and had to get out halfway through my workout. The only upsides are the wonderful manager Jason, and the price. My membership is about to expire and I'm seriously considering not renewing unless Zap puts some money toward improving this place.

Negative experience: Building has poor ventilation, so it gets smelly real fast, and humid. Can be crazy bz at peak hours too, but relatively cheap for city gym

Positive experience: Affordable price, complete equipment, excellent air conditioning. The only complaint is dirty plates, but overall a gym i would recommend

Positive experience: 器械比较丰富，管理完善，性价比高。缺点是器械较为老旧，部分器械需要更新。需要加一个海豹机划船。

Positive experience: 器械比较单一不是很完善，例如练背可以加海豹机划船，卧推架太晃杆子太老容易受伤 别的都还好

Positive experience: Very affordable price with 10$/week while the gym offers a lot of machinery option for each muscle group. But grips for cables are very old (but with a 10$ price there’s nothing to complain about)

Fantastic experience: Excellent service! Jason and Jake are very helpful and friendly. Definitely a recommendation for those who are new here and want a good start.

Positive experience: The staff are really great, friendly, and always help. I have to take one star because the AC isn't working well. Only thing I need the gym to improve is the AC cause it's summer and it's really hot.

Fantastic experience: 櫃檯非常親切，中文英文都會，詳細的幫您處理客戶資料，這個Gym非常便宜，一週才9澳還是24小時的，非常歡迎華人來這裡健身。

Positive experience: 价格合理设施便利

Positive experience: 很便宜

Fantastic experience: Best place to workout

Fantastic experience: The equipment and the vibe is great

Fantastic experience: Best thing about the place is its open 24/7

Fantastic experience: Fully equipments, nice and kind staff

Fantastic experience: Well maintained. Amazing vibe!

Fantastic experience: Very friendly staff and good gym

Fantastic experience: welcoming staffs, friendly gymgoers, clean environment, sufficient equipments, not too crowd, good membership deal, and did I mentioned they are very close to CBD?

Fantastic experience: Really great place to workout. Has all the necessary equipment. Ask for Jason, he’s a legend.

Fantastic experience: Amazing gym, simple, and very convenient. Have a boxing bag that would be good addition.

Fantastic experience: Nice gym with reasonable price, but sometimes too many people at night.

Fantastic experience: Good gym experience, complete machine. Definitely worth it for the price.

Fantastic experience: Good gym. Worth it for the price, plenty of machine to choose for your exercises.

Fantastic experience: Installations are good, staff is great, nice gym to be part of,

Fantastic experience: Nice, humble gym with all the equipment I need for my bodybuilding workouts, almost all machines have two variations. Cheapest membership options I could find in the city, which costs me only 2 small lattes per week! Very convenient location for me, about 5-min walk from my place, RMIT, and Melbourne Central. Lovely staffs and members too, good vibes only. Also heard that they're starting to run free events and partner up with local chiros, physios, massage therapists, and supplement stores, how cool is that! Honestly I'm very proud to be part of this diverse gym family.

Fantastic experience: This gym is cheap and has everything you need. All the staff is extremely friendly. The equipments are all sanitary and work perfect. Very great gym

Fantastic experience: The gym has everything you need and the staff are extremely friendly and helpful. I would like to thank Jason for his commitment to his job. Very affordable and convenient.

Fantastic experience: Hey zap! I wan to congratulate you! Couple of weeks ago I did a recommendation about the carpet and I can see how you are improving and now the problem is not here anymore, that is how it works!! Very good on you guys

Positive experience: The staff is really nice and friendly, but I think the gym don't have enough machines.

Fantastic experience: The gym looks pretty good. There is a new gym staff or manager for this club, named Jason. He is very helpful to all members. Last time I saw him keeping the gym well organised and clean. Seeing him working hard, I feel it’s time to clear all the bad memories of google reviews from the past. Best wishes!!!

Fantastic experience: So recently I have join the "Zap Fitness" Carlton my First impressions of the gym was its was clean and equipped with all the necessary machines, So I started the gym again recently I need a push to start again so I met the "Jason" in the gym tbh he is one the "Knowledgeable" person I met. even also what I observed he was refiling the sanitizer and napkins for the members which is definitely a good thing to keeping the gym clean. Definitely recommended from my side.

Positive experience: Heaps of machines with pretty good turnover of people, I rarely wait for a machine even when the gym is busy. Limited space for free weights or anything on a mat, it's okay if you're happy to be next to people. Very simple - clean enough to not be gross but nothing fancy here. I have not been brave enough to try the single shower. No lockers, just bag racks. Good cheap gym if you're willing to skimp on the amenities.

Fantastic experience: Really good environment and the trainer is really helpful and friendly too

Negative experience: Unfortunately, my first experience at Zap Fitness was horrible, the members here after working out on each machine do not wipe after using it, instead they walk away leaving a full pile of sweat! It was so disgusting that I ended up cancelling my membership the next day. I I would strongly advise anyone considering a membership at Zap Fitness to think twice before putting themselves to such a blatant disregard for basic hygiene standards. It's not just a matter of comfort it's a matter of public health. Until significant improvements are made, this gym should be avoided at all costs.

Negative experience: Extremely mediocre gym; No calf machine, no trap machine, only 2 sets of dumbbells, not enough plates. So much floor space is occupied by an absurd amount of treadmills, while lifters scavenge for plates and dumbbells just to put together an already compromised workout. The gym is packed at almost all hours of the day, leaving you with a lack of plates and a wait to use any machine unless you come in between midnight and 8am. If you have any sort of structured training plan, be prepared to substitute exercises to make up for this gym's lack of equipment and painful wait times. Avoid this gym if you value your time or physique.

Negative experience: If I could give this a zero star I would.

Negative experience: For anyone looking to join this gym, don’t bother. Adequate facility in terms of equipment, but majority of patrons spend their time on their phones while using the equipment preventing others from using it. Most of the time when you ask to jump in to use a machine that is being occupied by someone who is just on their phone, the patron will say no. Very very frustrating and sums up the atmosphere in this gym. I have completed numerous surveys for this gym and have constantly asked that they put up signs reminding people that equipment is to be used for exercising and not a place to sit while scrolling through their phone, and to please vacate equipment if they’re not using it. The management have obviously just ignored that request over and over again. Seeing people sitting on equipment while either FaceTiming or making phone calls is quite common here, even when there is a member of staff present.

Negative experience: Don't go to their gym they will be stealing from you

Positive experience: Great gym

Positive experience: cheap but often overcrowded during weekends or late hours as a lot of people make their friends enter using their key

Fantastic experience: Cheapest and best gym in the city. 100% recommended.

Fantastic experience: Well-equipped w lots of cardio and weight machines, freeweights, friendly staff. Not as busy as I thought it would be either, even in peak times it's not packed. And best of all it is very very very cheap!

Positive experience: Good gym

Fantastic experience: Great price, nice staff and has everything you need!

Fantastic experience: Very decent gym for the price!

Fantastic experience: It’s affordable and it’s so convenient.

Fantastic experience: Great place for fitness... Open 24 hours... Friendly staff to assist with joining/membership hold/deregistration etc

Negative experience: Not enough equipment and their showering soaps are always empty.

Fantastic experience: Used the club for casual visits Good value, Equipment in good condition. Great customer service, the club manager Vic is very friendly and helpful.

Fantastic experience: Great gym. Went is for a quick session and even though it is not my home gym, they were welcoming and very helpful

Fantastic experience: I have been a member from quiet some time, The gym is very affordable, despite that there is always enough equipment for everyone. may be 5-6 PM gets little crowded but rest of the time it is fine, it is kept always clean. I will be sad if I have to move elsewhere where I cant use a ZAP

Fantastic experience: I have been a gym member since 2018. I never had any complaints about the gym. They added bench/squat rack and other equipment over the years because there has been an increase in the population of members. I suggest coming to the gym 6-10 AM to 4 pm as the gym gets really crowded from 4 to 11 pm and you will have to wait to use the racks especially. Otherwise, the gym has all the equipment you need (unless you are a professional bodybuilder). My only wish for the gym is to expand the space, add another squat/pull up rack? Otherwise, no complaints from me. The staff are lovely and will accommodate your requests.

Fantastic experience: I recently joined this 24/7 gym and have been extremely impressed with the level of maintenance and cleanliness of the equipment and facilities. Not only is it affordable, but the convenient city location makes it easy for me to fit in a workout before or after work. Highly recommend!

Positive experience: not a bad zap, definitely an ‘older style’ location. a bit hard to navigate at first as everything is the same shade of grey and the cable machines are front and centre, making it hard to see other equipment/facilities. toilets left something to be desired, there’s 1 male toilet (urinal only), 1 unisex, 1 female, and a unisex shower (plus a combined accessible toilet and shower). there’s very little room to move when getting changed or leaving the shower. otherwise, clean and in fairly good nick.

Fantastic experience: Well, I used this gym before and it was pretty good. I tried to join them back but the staff didn't know how to enroll me back even after I called them earlier before visiting in person. They were happy to help the next day but it was too late for me

Negative experience: Hi me and my partner cancelled our memberships almost 3 months ago. Because you guys NEVER pick up the phone so we decided to go to the gym! We have discussed the reasons why we are planning to cancel. Because of the contract, you guys said we gotta give you 4 weeks notice so we paid for 4 weeks membership direct debit and we are still getting emails of saying we are overdue. Guys please work! Cancel it ASAP. We have visited to the gym to talk to you and one of the staff said yes.

Negative experience: Recommend that if you're planning on going in to inquire about memberships then call ahead of time as their website says they're staffed from 11am - 6pm. However, today when i visited whoever was on shift had apparently decided to call it quits after 3 hours and take off for the day (you earned it champ). Phone line didn't really help either as I got connected to someone who didn't even work at that gym. Obviously there's a reason this is one of the cheapest gyms in the city.

Negative experience: waited for 40 min and no staff came

Positive experience: Staff are not there on the staffed hours.

Fantastic experience: This is now my second home

Fantastic experience: Good place to workout

Fantastic experience: Excellent muscle factory... Casual atmosphere that attracts people of all levels of fitness.

Fantastic experience: Love the place and price. Equipment is excellent considering the price. 8 dollar / week, pretty cheap compared to others. Not too crowded too.

Positive experience: Very average. Staff hours are inconsistent. They don't have a single machine for calfs and only one set of dumbbells. Also, if something brakes, it takes weeks to repair.

Negative experience: Despite my cancellations to the membership and multiple phone calls with the support team, they have been direct debating my account every time. My trust with them is completely gone.

Positive experience: They have a nice collection of machines, are nearby, and best of all have really decent prices. However sometimes it gets crowded and people hog the machines which gets annoying and delays schedules.

Fantastic experience: This is now my second home

Fantastic experience: Good small quiet gym , gets busy after 6pm though

Fantastic experience: Such a great gym in a convenient location! Lovely staff who always go out of their way to help!

Fantastic experience: Absolutely brilliant experience so far. According to the employees the busiest period is 4-8pm and I usually visit from 5:45-7:45pm and it's never too overcrowded. A treadmill is always available and most machines are available in twos so you can almost always find one available.

Negative experience: No website. No one pick up the 1300 number. Wasted my time walking to visit them. Incredible staff hour.

Fantastic experience: Great gym

Positive experience: Started at Zap fitness Flemington but switched to Zap Carlton when I moved back to the city... Only had one small technical issue with my FOB key and the receptionist Kate was very helpful and ensured the issue got resolved. The gym overall is small or rather the choice of equipment and arrangement is poor. Only 1 smith machine and 1 bench/squat rack mean while there's more than 20 cardio machines which are also poorly chosen with only one stair master for the entire gym....

Fantastic experience: Had a consult with the PT Simon @Zapp Carlton !! Convinced me to continue training and get on board . The gym looked clean and had awesome equipment !!

Fantastic experience: A lot of equipments

Negative experience: Supposed to be a 24 hour gym, but rocked up and it was closed ‍♂️

Negative experience: I never post reviews but after this experience I am very frustrated at the outcome. I had changed from a flexi to a results membership deal in March when they had a promotion of first month for free (specifying it was available to new AND EXISTING members). They had continued to overcharge me for three months after. After numerous emails and getting no response, I called them in which they had claimed that they had "never received my variation form". I offered to go in the gym to resign again and they had agreed to refund me the money. After doing that, they are now saying that the first month for free offer was not available for existing members even when the advertisement had specially said that it was. They are also refusing to refund me the over payment of nearly $70. Service is SLOW. They will say they are following up but never get back to you until you do. Three months to change a membership is pathetic. Very frustrating.

Positive experience: I have been a member of this Zap gym for around 4 years and have been training with Simon Phillips the personal trainer there for over a year. Simon is an excellent trainer who knows what he is doing and takes the time to explain technique and make sure you are getting the most out of your workout. Simon has helped me get stronger and fitter and is always happy to share nutritional advice. He has also helped build my confidence in using some of the equipment that is often dominated by the guys using the gym. Thanks Simon for helping me on my journey. I really appreciate it.

Fantastic experience: Great place 4 a work out and staff are brilliant..

Positive experience: Affordable, equipment is good, only problem is cleanliness.

Positive experience: The location and the price of the gym are great! The lifting equipment is a little outdated and rusty, there isn't a bench press or Olympic weight plates which are a deal breaker for me. If those two aren't important factors I'd definitely recommend this gym as it doesn't get too busy and it's spaced out well. If a bench press and Olympic weight plates are added, I'll definitely go back!

Fantastic experience: Best gym as always

Positive experience: The facilities are all good but the zap fitness I go has a general grime issue... and I hate to say it but it is simply the day staff are not cleaning properly.. I wont bag it completely as I am happy the equipment is quite good however the shower area and water fountain are pretty rank....

Fantastic experience: CBD ZAP great service and great place to work out 24/7

Positive experience: Price of membership (currently $12.50/week) is a good value for the services provided. Most of the essential equipment is accessible at this location. When it gets busy during peak hours it can be difficult to work on the excercises without having to wait. The gym is clean, inviting and has plenty of natural light. The staff are kind and helpful. Improvements suggestions would be to have another squat rack and warmer lighting. Bathrooms should be better ventilated.

Fantastic experience: best value gym in the area! always open, competitively priced, busy after work but not excessively, well kitted out equipment-wise - only downside is the single squat rack - and great patriotic soundtrack

Positive experience: Good gym with new equipment Wish they had box jumps and TRXs but overall good

Fantastic experience: Great staff & great classes and equipment

Fantastic experience: Clean, spacious