Club Lime Express Fitzroy

Negative experience: DO NOT JOIN THIS GYM ITS A SCAM They have charged me $100s of dollars POST-CANCELLATION OF MY MEMBERSHIP These people do not care. I will be taking further legal action. Please take your business anywhere else this organisation is corrupt and also the gym is shit it’s so small and there are no staff it’s horrible in there.

Positive experience: Gym is great small but really well fitted out. Only issue is it’s let down by its members. Every session I come into the gym I have to unrack other people’s weights off almost every machine. So disappointing especially if you’re an older person coming to use the gym and having to unload 25kg plates someone has just left on and walked out. Gym needs to enforce or revoke memberships because it’s out of control.

Fantastic experience: Absolutely excelsior gymnasium. The service has improved dramatically in the last two months and I will most certainly be renewing my membership.

Fantastic experience: A nice local gym, has every thing you need. No long wait times for equipment. Not always staffed but asked for assistance and Pierre was happy to help

Fantastic experience: Really great modern equipment, everything for all body parts you could need. Been coming here for 2 years

Fantastic experience: Great gym! Lovely staff. Open all hours and never busy

Fantastic experience: Amazing gym

Negative experience: OK gym, but hidden fees and penalties without notice are super frustrating.

Negative experience: Highly unethical and legally questionable practices. Signed up for a free trial and only attended once. Began receiving failed credit card payment emails. Advised I never wanted to continue and to cancel. 5 months later I receive a phone call advising I owe a significant amount of money and need to pay. I explained I informed intention to cancel and won't be paying. Was the told ill continue to be charged if I don't cancel via app... Guess what happens if you go to cancel via app... it doesn't let you until you pay them.

Fantastic experience: Fantastic gym for a great price.

Negative experience: Horrible company. I attempted to buy a 7-day pass on the app, but the app lagged and I somehow paid for the wrong week (I am only visiting for a week). I sent an email asking for a refund and explained the app error, and in good faith I finally managed to book the correct week and I paid AGAIN. They refused to refund me or be even remotely understanding, even though it only happened because the app was faulty and glitchy. So I paid $100 for one week’s use when it should’ve only been $50. Absolutely horrible customer service and I would not have paid for another week if I had known they weren’t going to refund me. This company is terrible and doesn’t care about its patrons.

Negative experience: Great facility but they really need to fix their door. This has happened like 5 times already. Can’t get in and cause the app doesn’t work properly or the door is broken. When I addressed this issue to one of the trainers, she was so defensive and rude.

Negative experience: Very unclean

Fantastic experience: Great 24/7 gym! Everything is clean and tidy, plus it has a variety of equipment such as gymnastic rings and dumbbells which makes it very complete

Fantastic experience: All new machines with perfect paths if you care about that stuff. Not a lot of peeps at the moment. A1 love that place.