Information about PhysiPole Studios Salisbury
Opening hours
- sunday: (closed)
- monday: 17h-21h
- tuesday: 17h-21h
- wednesday: 17h-21h
- thursday: 17h-20h
- friday: (closed)
- saturday: 10h-13h
Services, Machines and Guided Classes
PhysiPole Studios Salisbury: Opinions
Fantastic experience: So much fun! The best people who are super welcoming
Fantastic experience: One of my favourite places! The most welcoming environment and everyone is so supportive. I love having a space to go to have fun and get strong that also feels like a second home
Fantastic experience: I cannot recommend Physipole Salisbury highly enough. I joined Physipole in December 2020 after a knee injury. Coming from a background in competitive dance I was very hesitant to join another dance studio. It's been nearly 5 years since I walked through the doors of Physipole Salisbury and I'm so glad that I took the leap. The teachers are so kind and supportive and take the time to listen to your concerns and work with you to achieve your goals. The culture is the best dancing culture I have ever been in and I have made so many lifelong friendships with some of the best humans to exist. It has also been an incredible healing place for me, not only helping me regain strength after pre-existing injury (aforementioned knee injury), but gaining confidence in myself and helping me fall in love with dance and performing again. Special shout out to my current teachers MJ and Hannah who are incredible and have helped me achieve things I never thought I would. If you have been considering trying pole, hoop or hammock but have been previously intimidated or anxious about where to go, I highly recommend Physipole Salisbury. ❤️
Fantastic experience: Love my Physipole fam A great way to get stronger every week Instructors always bring immaculate vibes and even my classmates are so supportive (see photo!!) PS. There’s free snacks
Fantastic experience: Beautiful, welcoming and inclusive studio! Was struggling to find a pole studio when I moved to Brisbane that wasn't cliquey but felt right at home as soon as I walked through the doors. Thanks Carly and team for creating such a supportive and warm community ❤️
Thanks Elise! It's a pleasure having you in the studio So grateful that you found us!
Fantastic experience: Our family has attended this studio for over two years now, enjoying both the pole and aerial classes. Management and the team are very supportive and accommodating when life gets in the way or goals change. Both staff and students encourage a welcoming and empowering environment. We could not imagine being anywhere else!
Thank for the review, Cat
Fantastic experience: Absolutely love the supportive environment! Truly feels like everyone is welcome
Thank you for the review, Rachel!
Fantastic experience: One of the most amazing places I have been. I can’t talk highly enough about the amazing staff is and the supportive environment the studio owner Carly has created. PhysiPole Salisbury has become my second home and I look forward to my classes each day!
Thanks Hannah we love having you around the studio!
Negative experience: I rarely leave reviews, but my experience with this studio was so disappointing I feel others should know. After a great trial class with Elise, I paid $240 upfront for a full term. A few days later, I developed severe wrist pain and had to stop. I was also recovering from surgery and soon underwent radioactive treatment. It was a really difficult time. I notified the studio immediately. I was told I could defer my classes if I provided a medical certificate, which I did—despite being very unwell. The response was cold and rigid. Months later, when I was finally cleared to return, I was told I only had $120 credit left and needed to pay another $120 to rejoin. No empathy, no flexibility, no accountability. Meanwhile, Anytime Fitness cancelled my membership during the same recovery period with no hassle once I provided documentation. I felt respected there. Not here. This isn’t about money—it’s about being treated fairly. I left this experience feeling more emotionally drained than I ever expected. If you value compassion and respect, I would recommend looking elsewhere.
Hi Naomi,
Thank you so much for your review.
To allow any readers to be fully informed before they come their own opinions in regards to your comments, we would like to publicly clarify some points.
* Our payment policy is clear and straightforward, and you were aware of these at the time (and had signed off your agreement to them).
"A minimum 50% deposit is required to book your place in any course, failure to do so within 48hrs will result in your spot being cancelled.
Cancellation within 8 days prior to your course commencing will result in the loss of the deposit. All outstanding payments are due by your first class otherwise you may be refused entry into the class. Once the term has commenced courses are non-refundable and payment is due in full regardless of attendance."
* At no point in our communication did we say that you would be able to defer without any further payment required; we did say that we would be able to review your situation with consideration to medical evidence provided. All communication at the time was about the subsequent term only.
* Your case was about wrist pain; this is all that we were provided any notes or documentation about.
* Your original purchase was for a specific course, which ran for 8 weeks commencing 5 July 2024. It was not for a membership, it was not for an open-ended package.
* You have argued endlessly that we are unfair and that the payment policy "does not take into account unexpected medical circumstances". In July last year you said this should be considered on a case-by-case basis, which is exactly what we were endeavouring to do by requesting a medical certificate and what we subsequently did upon receipt of the medical certificate. We reviewed your case, and whilst the payment policy clearly states that no refund, credit or transfer is due, we still offered you a space in a course of your choice at a reduced rate. Unfortunately you insist the only fair resolution is a full refund or a free course, almost a year later.
We are a small business, we are not a charity (although we do love to fundraise for charities).
We treat all of our staff and clients with respect and have a zero tolerance policy for bullying and disrespect.
We pride ourselves on creating a safe and welcoming space for all of our members.
We are incredibly proud of our community, and beyond grateful to be a part of each and every one of their journeys.
We are glad that your health has improved and wish you well in the future.
Fantastic experience: This is such a beautiful studio. I did a trial for aerials and absolutely loved it, the only downside is that they don’t offer silks. The room for aerials is small but so beautiful, the ceiling has stars! I wish PhysiPole had an option for casual classes as well as courses but other than that I had a wonderful experience and would love to come back here! :)
Thank you so much for visiting us and for your beautiful review!
We do have some casual classes (Splits Intensive, LNS, Burlesque, and others throughout the year) but I think you might be referring to a drop-in course class versus the block enrolment course class, would that be right?
Fantastic experience: The team at PhysiPole Salisbury are so welcoming and encouraging, the environment is so supportive to everyone, and the classes are so much fun!
Thanks Zoe!!
Fantastic experience: Great place awesome staff
Fantastic experience: Physipole Salisbury is a fantastic place to keep fit, learn new skills and have fun all in the one place. The instructors are skilled and knowledgeable and if you're unsure of a move or technique there is always someone to help, and they are especially very patient with the more mature students such as myself lol. You'll gain confidence and new friends. So I recommend coming down and joining to Physipole family today.
Aw thanks Sonya! We honestly can't imagine the studio without you because you're in so much! Thank you so much for choosing - and continuing to choose - to share your journey with us <3 So much love x
Fantastic experience: Love going to classes here! Nothing but positive vibes and encouragement all round!
Mj you are such a treasure! You bring so much joy to the studio and we are so grateful to be on this journey with you!
Fantastic experience: If you're interested in learning a new and challenging sport and need a supportive environment to succeed, then look no further! Coming to Physipole every week keeps me sane. I LOVE I!
Fantastic experience: Such a great environment to ‘work out’ that doesn’t feel like WORKING OUT. Everyone is so friendly, I’m learning about my body in different ways, staying toned and more importantly building confidence mentally and physically. I haven’t been flexible since I was a kid and now I can touch past my toes! Can’t thank Carly enough for being so patient and encouraging with me throughout class. I’ve never felt so empowered to be ME and I’ve made friends that I intend to keep for a lifetime Highly recommend.
Fantastic experience: Before joining, I was concerned about the travel time getting from Browns Plains to Salisbury but I found that Physipole is so worth it! They have such a great, friendly environment with a diverse range of people. Carly is a great teacher, very supportive and encouraging. I absolutely recommend this studio for people looking to switch studios or take up pole and aerials
Fantastic experience: Amazingly welcoming and supportive environment! The best place to exercise and make new friends!
Fantastic experience: Physipole Salisbury has changed my life. The instructors, students, studio and Physipole as a whole have helped me grow physically and mentally. Everyday is a challenge for me but the guidance, support and love from my #physifam makes each and every day worth it. I can't believe how far I have come and I highly recommend Physipole to EVERYONE! Old, young, male, female, curvy, fit, not fit just give it a go.
Aww love this! And we love you ❤ Thank you so much for sharing your journey with us, it's been incredible so far! xx
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