Sydney Pole (Capalaba)
 Information about Sydney Pole (Capalaba)
4157, Brisbane
Opening hours
- sunday: (closed)
 - monday: 17:30-21:30
 - tuesday: 16h-21:30
 - wednesday: 9:30-11:30, 17:30-21:30
 - thursday: 17:30-21:30
 - friday: 9:30-12:30, 17h-20h
 - saturday: 9h-13h
 
Sydney Pole (Capalaba): Opinions
Fantastic experience: Been going here for over a year and loving it! The staff are so lovely and welcoming. Easy parking too!
Fantastic experience: Great instructors, super fun classes and the atmosphere is amazing! I've been with Sydney pole for well over a year now and I don't intend on stopping.
Negative experience: Terrible service! We booked as a group of 5 for a free trial. Then we were send a message to say It was cancelled on us, and we were told as it's a 'party' booking, we would have to book for a separate class and pay per head. We called to clear up any confusion, and rebooked, and once again it got cancelled, ' unless we want to pay'. We just wanted a trial for us girls to see if it was something we would be interested in continuing. U can’t have a party booking unless there is a group of 8. They just wanted us to get more people to join to get more money out of us. We won’t be going to Sydney Pole ever. One staff meme we said sorry for the confusion and re booked us, an hour later we got a cancellation message. Lack of communication between staff. Quoted message: "Hey lovely I have cancelled you all out of the trial again and will be turned away tomorrow I hope you can understand"
Hi Teegan, thank you for sharing your feedback with us, and we do apologise for the miscommunication with your booking. We would like to take the opportunity to explain our policy with hen’s parties & trial bookings. Our free trial classes are specifically scheduled as a “taster” class for prospective students who are interested in starting classes with us. Most of these students have never tried pole before, and are going way out of their comfort zone. We have found that allowing big groups of friends can make other students feel a little uncomfortable and intimidated. We want everyone to feel welcome to be themselves and enjoy their time in their trial class. When we were informed that your booking was part of a hen’s celebration, we gave you a call to offer you a party package instead. We prefer to book private parties for these types of celebrations, so we can make sure your group is well looked after, and the bride is given lots of extra special attention! We want to ensure that your group has the best possible experience - with options for a custom choreographed routine to learn, bubbles on arrival and more that is not available with free trial bookings. We do believe that this was communicated clearly over the phone, but once again we do apologise if our communication was unclear.
Negative experience: Don't remember being there!!
Fantastic experience: Such a workout! All the staff are so supportive and make you feel so confident
Fantastic experience: Awesome fun fitness
Fantastic experience: Great pole gym, everyones really nice and helpful. Love doing the lyra classes here.
Fantastic experience: I went for my free trial and they made me feel so welcome! The classes are small, there is a good verity or different pole fitness and dance, and after a couple of months, I’m now addicted to this sport.
Positive experience: One roomed studio, class was overcrowded, staff weren't very welcoming or encouraging.
Fantastic experience: Loved the course and the casual classes
Fantastic experience: Had a trial class which was a lot of fun. The instructors are so friendly and encouraging that it made it easy to not feel self-conscious and have fun.
Fantastic experience: Lovely place with a great team :)
Fantastic experience: Fun place to work out and stay fit.
Fantastic experience: Great atmosphere and lovely instructors. Would recommend to all women, especially those who want to increase their confidence. :)
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