Information about Stellar Canberra

Launceston St
2606, Goulburn
+61262837340

Opening hours

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Stellar Canberra uniquely caters to the health and wellbeing needs of the local community. With a 24/7 gym, heated indoor pool, registered child care facility, health café, wellness professionals and more, this state-of-the art centre offers a relaxing family focused atmosphere to inspire you to be as healthy as you can be.

Stellar Canberra: Opinions

3.7/5 (27 Opinions)
Lindy Schaefer 6 months ago

Fantastic experience: Great gym. Great facilities. Love the women's gym and the pool. Good coffee too!

Lee Sheather 6 months ago

Fantastic experience: More than a gym, great community of all ages who are in fitness from competitive bodybuilders to older members keeping fit. Good Selection of equipment. Love that you have many services available in the one space. Clean with professional staff on the floor to assist with your needs. Highly recommend

Josh Ledger 6 months ago

Fantastic experience: Been going to this gym ever since it opened, one of the best facilities in Canberra, Fantastic staff and all round atmosphere. Highly recommend.

TheSingleto TheSingleto 6 months ago

Fantastic experience: In my opinion, recently renovated one of the largest gyms in Canberra, new equipment, huge open area ,friendly atmosphere no aggression , best Gym I’ve been to. Must have something to do with Greg !.

Jennifer Coulston 6 months ago

Fantastic experience: I use the AF gym and am very pleased with the space ,range of equipment. As a very longtime member I like the ambiance , friendly and helpful staff. Great place.

Mick Thompson 10 months ago

Positive experience: Amazing gym.

Stellar Canberra
Stellar Canberra

Hi Mick Thompson,

Thank you for your review! See you at your next workout.

Regards,
Stellar Canberra

Mark Francis 1 year ago

Negative experience: Member for 4 years, this club not worth joining. Services started disintegrating in 2024, so left. Beware of disinterested front-of-house, poor hygiene, reduction in classes, equipment breakdowns, and more. Final straw when wife abused by Crossbody instructor.

Sarah Illy 1 year ago

Negative experience: Would have given Stellar Canberra 5 stars out of 5 until this week when they suddenly axed 24 of their group fitness classes without any member consultation. If you like cycle, circuits, HIIT then it's probably still OK, but if you're motivated by group classes such as Body Balance, Body Dynamics, Aqua Zumba or Zumba then they've been recently slashed, along with some top notch instructors. Such a shame. (Oh and if you post anything negative about them on their Facebook page, their social media moderator blocks you... wonder how long this review will stay up for Stellar Canberra... )

Laura Josh 1 year ago

Negative experience: Signed up as a member just over a month ago. Signed up for the aerobics and Anytime gym access. 4 weeks in a row their debiting system failed due to a technical glitch. Tried charging me admin fees for their system failure. People on the front desk couldn't help, phone goes unanswered, emails to manager go unanswered, told to call debiting company direct (on hold for 2 hours), emailed no response. Decided to cancel membership and get really rude email from debiting company. I really loved the aerobics trainers so am sad to not continue at this gym. But the admin staff and systems do not enable for a smooth experience. Fyi... I had plenty of cash in debit account and card used wasn't due to expire for 2 months. Avoid this place if you want to be charged for their lack of care, lack of service and willingness to charge extra for the system failures. I even emailed the gym manager - no response. Just avoid at all costs. I'd give it 0 stars if it wasn't for the instructors.

Stellar Canberra
Stellar Canberra

Hi Laura

Thank you for reaching out. I appreciate you letting us know about your recent experience since joining. You are right to expect your payment’s to go through successfully when there are sufficient funds to do so. I also acknowledge that we should have answered the phone and responded to your email. In order to achieve a satisfactory outcome can you please forward all correspondence to myself as General Manager to [email protected]. Whilst we are awaiting that correspondence we will conduct an investigation to ascertain the source of the payment issue and obtain a mutually agreeable solution when the issue is clearly identified.

We are glad to hear that you have had positive experiences with our instructors and I sincerely hope upon your payment issue being remedied that you will continue to enjoy their classes and our other wonderful facilities.

I hope you enjoy your next visit and I look forward to receiving your email.

Roxanne Baker 1 year ago

Negative experience: Not sure how you join this gym. We have been in person three times, reception not manned as per trading hours. Today the staff member on duty refused to serve us as he was going on break. Have called several times and emailed too no one answers or responds.

Stellar Canberra
Stellar Canberra

Hi Roxanne

Thank you for your feedback. We have experienced some staffing shortages in the reception area of late unfortunately. Your calls and emails though should have definitely been responded to and I sincerely apologise. Can you please contact me at [email protected] and I can organise your membership accordingly.

Regards
Andrew Clark
Health and Wellness Business Manager

A W 1 year ago

Positive experience: The women’s gym is clean and the lounge space is nice with free cuppa. The pool is super small.

Stellar Canberra
Stellar Canberra

Thank you for your feedback! We're glad you appreciate the cleanliness of our women's gym and enjoy the lounge space. We hope to continue providing you with a positive experience during your visits! Regards,
Raymund Uy from the Canberra Southern Cross Club Team

juliana reischak 2 years ago

Fantastic experience: great facilities and friendly staff.

Stellar Canberra
Stellar Canberra

Thank you for the review, Juliana. Regards,
Raymund Uy from the Canberra Southern Cross Club Team

kathy feeley 2 years ago

Positive experience: The ladies only gym is wonderful, great machines lots of light ,music that is not deafening and a great little lounge area to have a cup of tea.The pool is so warm,I could stay in there forever. However I wasn’t offered a trainer to get me sorted with a program.When I did the 5 week trial no one showed me how to safely use the machines. .What I didn’t like when joining was having to pay a non refundable $65 for a plastic disk-to scan myself into the gym each visit.That’s ridiculous.I am paying the gym so they know I am visiting.?.? Just another money grabbing measure

Stellar Canberra
Stellar Canberra

Hi Kathy

Thank you for your comments on the facilities at Stellar Canberra and we trust that you continue to enjoy your Women’s Gym membership.

We are sorry that during your trial you had no access to our personal trainers. It is our policy to only have female trainers in the Women’s Gym and fortunately we have now been able to recruit a more even mix of males and females , which will help alleviate this issue moving forward.

Thanks for your feedback re the FOB fee. Some Gyms include the price of this in their weekly fee and we’ll consider that option in the future. The FOB is important as it helps ensure access is granted to the areas of the gym a member has paid for.

Best regards,
Andrew Clark l Business Manager l Stellar - Health and Wellness

Gary Trotman 2 years ago

Positive experience: I use the pool on a daily basis to assist with my ongoing health issues. Over the past few weeks myself and other users of the pool have noticed the temperature of the pool has been allowed to decrease by up to 3 to 4 degrees. The pool is now consistently at a temperature between 29 and 31 degrees. This makes exercising in the pool extremely uncomfortable and the benefits of exercising are reduced substantially due to this reduction in temperature. This is not just my complaint but the majority of the pool user's are of the same opinion. Can this issue please be addressed as soon as possible.

Luke E 3 years ago

Positive experience: The gym is ok but the parking lot is too narrow and people drive down the middle and don't move aside.

Elizabeth Milne 3 years ago

Positive experience: Gym is good and follow up when you haven't been for a few weeks is nice. Admin when cancelling membership is not great. I followed the bouncing ball and the admin was not done so I continued to be charged for membership :(. Still not confident that my membership has been cancelled and therefore not confident that I won't be charged again.

Ahmed Al Smadi 3 years ago

Negative experience: When you cancel your contract they make everything difficult and the try to take as much money they can from you. Read the contract well when you sign and when you cancel. Other than that they are alright.

Sofi 3 years ago

Fantastic experience: This is the best women’s gym I have ever been to! The staff are so friendly and nice. The gym has a large range of equipment. They also give you complementary lessons with a personal trainer to make a plan tailored for your goals. I had been to another women’s gym previously and had a terrible experience there. I then came to stellar and am glad that I did. If I ever need anything they always help me out. You also have access to classes. Truly the best women’s gym out there!!!

Rachael Cooper 3 years ago

Fantastic experience: Love coming here for Anytime Fitness. Reception is always friendly and helpful. Gym is generally crowded. Wipes are provided. PT's are friendly.

Nancie Lim 5 years ago

Fantastic experience: I never thought I could go gaga over a gym but I love Stellar! The general staff are so friendly and helpful, the instructors are ALL amazing! There’s Anytime Fitness mixed gym, Women only gym (complete with ALL facilities), indoor pool, outdoor area, cafe, and so many classes to choose from, all held in bright well-equipped studios. THANK YOU!

Dan Eddleston 5 years ago

Fantastic experience: Great classes and swimming program

Stellar Canberra
Stellar Canberra

Thanks Dan!

Eloise Robertson 7 years ago

Negative experience: I want to join and start a Gold Membership. However, I've emailed and no one replied. I called three and was transferred too memberships and both times I didn't get through, left a message and no one called me back. I'm literally trying to give you money and your refusing to take it. The first time I called they couldn't even hear me. I understand they recently opened however it is incredibly unprofessional to not return a eager clients calls or emails. Very annoying considering I guess I have no option but to sign up for another gym.

Stellar Canberra
Stellar Canberra

Hi Eloise, we have tried to call you three times so far (31 July, 2 Aug, 9 Aug) and have not yet been able to get hold of you. We have had issues with our phones but they have just been connected to NBN so we're hopeful that this will no longer be a problem. If you can please supply a time that would be better suited that would be appreciated. Kind regards, Simon Plummer, General Manager Stellar Canberra

Alison Bloxham 7 years ago

Fantastic experience: Stellar Canberra has all of your health and fitness needs. *Anytime 24/7 Gym *Women's only gym *Group Exercise *Stellar Swim, Kids and Adult learn to swim, Aqua Aerobics, Members Access time. *Child care centre and Crechè (Kids Club) *Café *Physiotherapist ( Active Recovery) *Yoga Studio (Unfolding light) *Floatation Centre (FloatAbove) *Rehabilitation (Capital Rehab) *Nutritionist (The Healthy Eating Hub) Such an amazing centre, Highly recommend.

Blake Wilson 7 years ago

Fantastic experience: Awesome facilities and great swimming instructors. The kids are learning so much!

John Laslett 7 years ago

Positive experience: 24 hour access and classes for all fitness levels

Steve Harmer 7 years ago

Positive experience: Great pysio center

Lex Howard 7 years ago

Positive experience: State of the art gym and health facility. All bases covered.

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