Orangetheory Fitness

Negative experience: It’s a trap. My daughter was a member a a while ago. She cancelled her membership. All was well until 3 months ago. They started charging my card again. I have been chasing them since telling them it’s a cancelled account and not to charge my card. No response. I have called, sent messages and emails. I might need to take them to the ombudsman. Getting tired of losing 90 odd dollars to them every other week. I think by now they owe me quite a bit.

Positive experience: A good place to train. But be aware of premium pricing. Good service though.

Fantastic experience: Great facilities and friendly staff

Fantastic experience: If you are looking to join a community & not just a gym, look no further. Orange Theory Fitness Ascot is hands down the best thing to happen to Brisbane. If I could quadruple the stars on this review I would. Regardless of your fitness levels you are always able to challenge & push yourself. Unlike other classes, the workouts aren’t about how many pushups you can do, but how hard you work. I used to competitively figure skate & since retiring in 2016 I haven’t found a fitness program that I feel challenges me the way OTF does. The entire OTF Ascot team are amazing, they make you want to push yourself & you’ll be getting excited about booking your next class half way through the one you’re doing. If you are on the fence about signing up this is your sign to do so!

Fantastic experience: I love this gym for the following: Every class is different so it is never boring The instructors are skilled and professional in getting the best out of the members Class members are friendly and encouraging The splat points keep you accountable The classes are spiced up with challenges and theme days Orange Theory is hard work but a lot of fun and truly a “ no brainer” as the classes are geared to allow the maximum results - just do it!!

Fantastic experience: An awesome gym. Great concept with coaches experienced in the health and fitness industry. The ascot studio equipment is fantastic and it is always neat and tidy. The change room/shower facilities are also great. Highly recommend to anyone wanting to get into shape or enhance their fitness. It’s been complimentary to my netball and I have seen great results in the few years I’ve attended Orangetheory fitness.

Fantastic experience: Such a great and comfortable environment. Amazing staff as well. Had a very positive experience.

Fantastic experience: such a great facility to train at. good environment, people are lovely

Fantastic experience: Thank you to everyone in the team for keeping me motivated and helping me work towards my goals. The workouts might be tough but they’re worth it!

Fantastic experience: Great gym, awesome equipment and such a good vibe!

Fantastic experience: Such a great workout !!!!! So much fun

Fantastic experience: Love the atmosphere this fitness centre creates with its members. OT is my second family!

Fantastic experience: Great facilities and staff are top notch! Can’t fault a thing

Fantastic experience: Was introduced to OTF from a few friends who already train at the Ascot studio, love it and will definitely be switching to do more classes

Fantastic experience: The best staff, management and group of people who are a family and community! Love team OT Ascott

Fantastic experience: An amazing environment, the staff make you feel so energised and welcomed when you are there! I work so well in a group environment and this works perfectly for me! Would recommend 100%

Negative experience: Didn’t have a good experience here. Was tricked into marketing and subscription deals, one of which claimed if I signed a friend up I would receive 50% off. This was not the case. After signing my brother up on this deal and being reassured by staff, I was charged full price and told “we are so sorry that deal is over” (despite the signs still being up and being reassured). I loved the coaches however the management was a let down. I also got injured and had to pause my membership however this was done incorrectly and I was charged. I also did the mini marathon event which costed $20 and they forgot to time us.

Negative experience: Misled regarding a promotion at the time of sign up, literally management was the person engaging in the conduct. The trainers were lovely though.

Fantastic experience: Family and friends go there as well. Great spot to get/stay in shape

Negative experience: Makes out to be a brand new style experience. It’s a good for running / rowing, but not great for weights. Probably other better places around the area

Fantastic experience: Love OTF. This studio has so much fun and energy. Would totally recommend having a go. It's for all body types, ages and shapes. I love the fact it's a gym of men and women, supportive for all levels of fitness and there is a good coffee shop just below it

Fantastic experience: Best 1 hour workout in Brisbane

Fantastic experience: Great gym, great atmosphere