
Information about Jetts Preston
Opening hours
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Our comment from FitFit Australia about Jetts Preston:
Jetts Preston is a fantastic gym that offers an exceptional fitness experience with a welcoming atmosphere and a great community. Many members have praised the amazing staff, noting their friendliness and professionalism, particularly highlighting the efforts of club managers like Charlotte and Jamil, who are dedicated to helping members achieve their fitness goals.
The gym boasts top-notch facilities, including a wide variety of new equipment that is well-maintained and clean. The overall design of the gym has been described as smart and spacious, providing an ideal environment for both beginners and advanced gym-goers.
Members appreciate the affordable membership options and the simple sign-up process. Additionally, the gym is rarely crowded, allowing for a more enjoyable workout experience. Regular events, like raffles hosted by the staff, add an incentive to keep coming back.
While most reviews highlight the positives, a few users have mentioned issues with communication and cleanliness during peak times. The management is aware of some concerns, such as the supply of cleaning materials. However, they are actively addressing these issues to maintain the high standards that members expect.
Overall, if you are looking for a clean, modern gym with friendly staff and great equipment, Jetts Preston is highly recommended.
Jetts Preston: Opinions
Fantastic experience: Such a great gym, amazing staff and atmosphere, highly recommend.
Hey Virginia, Thank you for the great review!
Fantastic experience: Overall an amazing gym. Smart new design, it was very clean and equipment was top notch with a large variety. The staff are very friendly too!
Hey Ed,
Thank you for leaving a 5 star review! We are glad you are fulfilled with our facility. See you around :)
Fantastic experience: Amazing club with awesome gym equipment. Great community with friendly staff and members - definitely one of the best gyms I’ve joined.
Hey Nada,
We are very grateful to have such a wonderful and positive member as yourself. We really appreciate the kind 5 star review and look forward to seeing you around!
Fantastic experience: All the necessary equipment and never crowded
Hey Marco,
We appreciate the great review and are glad you are enjoying your time with us!
Fantastic experience: An Exceptional Fitness Experience! I recently joined and met the new club manager Jamil, and I have to say, it's been an absolutely fantastic experience from start to finish. As soon as i walked in i was immediately greeted with a friendly warm welcome, Jamil was professional, approachable and was genuinely invested in helping me reach my fitness goals! Jamil took the time to get to know me and offered great advice and encouragement. The facilities are top-notch! The gym is spacious, impeccably clean, with a wide variety of equipment. The membership sign up was quick and easy, as well as affordable. It offers great value for the quality of service and facilities provided. The excellent facilities, and the welcoming environment make it a standout gym. If you're looking for a place to workout, have a friendly chat look no further. I highly recommend Jetts Preston to anyone seeking a top-quality fitness experience! ⭐⭐⭐⭐⭐
Hey Jess,
Great to hear you're having a great time here at Jett's Preston!
Positive experience: Never finding enough paper towels and alcohol to disinfect the machines, nor will you ever find space in the lockers because people always leave their things there indefinitely.
Thank you for your review Ysmary! We always want our members training in a clean environment, it’s essential to disinfect the machines. Unfortunately on some occasions, our cleaning machines have temporarily stopped working over the unstaffed periods, we are in the process of changing providers to avoid this from occurring! I always ensure there’s a spare paper towel roll and hand sanitiser at the front desk, just incase!
Looking forward to seeing you on your next visit Ysmary!
Fantastic experience: Have been training here for the past year since the gym has opened, and I couldn’t have asked for a better gym experience! Charlotte and Sam are super friendly and have created a warm and upbeat environment. Signing up was cheap and simple and any adjustments to my membership were made swiftly, unlike other gyms I have been to prior. It supports gym goers from beginners to more advanced individuals and has the space and equipment to accommodate different training styles and fitness goals. Charlotte also hosts raffles frequently for the chance to win prizes which only adds incentive to keep on coming back! Would highly recommend!
Thankyou so much for the great review Angus, we love having you at Jetts Preston, you're a great member & I'm glad you enjoy training here!
Fantastic experience: Love training here. Super friendly staff and great facilities!
Thank you for the great feedback Chaddy ☺️
Negative experience: I suspended my membership in September, but I was still charged. I requested a refund, and I'm currently waiting for it. Surprisingly, they charged me for six payments even after suspending my membership. It's been hard to get in touch with the gym; I've been trying to contact them, but I'm not sure what else to do. Becoming a member was easy, but suspending the membership has turned into a nightmare. I'm disappointed with the customer experience. The gym was great, but the difficulties in communication have been frustrating.
Hello Yoalli, firstly thank you for the feedback, there was a system error with your suspension, unfortunately we were unstaffed over the Christmas break & wasn’t able to contact you during then, I have contacted you via phone to let you know the refund will be actioned for you & has been sorted! Thankyou so much for your patience!
Fantastic experience: I've been training at all different jetts gyms, and I must say I love training here! The club manager Charlotte is quite helpful and very friendly! Love the atmosphere aswell!
Thankyou for the great review Rhys, I'm glad you're enjoying training at Jetts and our Preston club! The atmosphere here is great right? :)
Fantastic experience: I’ve been going to this gym for the past 4 months with many more to come! Welcoming and friendly staff, Charlotte and Sam in particular are very professional while also being very supportive, they always have a smile on their faces and have a good sense of humour. You won’t be afraid to ask them for anything. The equipment is in good condition (almost new) whilst also being very clean. The atmosphere is a very supportive environment where ego is thrown out the window. Would highly recommend for anyone wanting to start training there.
Thank you for such a lovely review Julian, you are a fantastic member and your progression has been phenomenal! Glad you’re enjoying Preston! Looking forward to seeing you in the club for your next session!
Fantastic experience: Been a member at jetts for a while now, recently started training at Preston, love it here, such a lovely club!!!
I’m glad you’re enjoying it at our Preston Club Kat! ☺️
Fantastic experience: Been here since it opened, amazing facilities and lovely club manager. Very clean and organised, absolute joy to train here
Thanks so much Dion, you are a great member, love having you be part of our club! ☺️
Fantastic experience: I started training at Preston over a month now and I really enjoy the atmosphere, the Club Manager Charlotte is really welcoming and very helpful with the use of equipment and keeping me motivated.
Thanks for the great review Dylan, we love having you as a member, looking forward to seeing you in the club for your next session ☺️
Negative experience: Worst gym, cancelled my membership in August , still got charged. Asked for refund, they said they will ask back office and then denied it. These people don’t even have a customer care centre.
Apologises for the miscommunication Sam, as we’re a no lock in contract, our cancellation policy allows you to leave the club happy with no cancellation fees. We’re glad to resolve this for you. Please give us a call to discuss further and apologise for the inconvenience.
Fantastic experience: Modern, clean and friendly staff. Would highly recommend. The equipment is really nice here too.
Thanks for the great review Joel, glad you were happy with our club
Fantastic experience: jetts stick with yah though thick an thin keeps me wanting more an adore the stuffs kind hearted spirit to get there start training call in check out what's in store for your next membership. onyah jetts gets a 10/10 for good value for $$$
Thanks for the great review Reece! We love having you as a member, catch you on your next visit to the club
Fantastic experience: The manager charlotte is just such a lovely person with a beautiful smile and loving personality. She was super helpful and friendly in explaining everything about the gym and how to best get started. I’ll definitely be joining once I get my financials in order xxx
Positive experience: Have been enjoying the jetts preston facility but in the last few weeks seems to be a drainage problem with toilets and showers, have bought this to their attention but havent heard anything since
Fantastic experience: Can't go wrong with a new gym with all the essential equipments. Friendly staff and clean setup!
Thanks Orson! We are very happy to hear your loving your time with us at Preston Jetts, look forward to seeing you on your next visit :)
Fantastic experience: The staff is extremely friendly especially Ash! Handsome lad who’s super helpful! Place is clean and organised
Hi Kenny, thank you for sharing this. We also have extremely friendly members that we love! Catch you next time in the club for a good arms workout
Fantastic experience: Best gym in Preston! Awesome team and super clean site
Thanks Kane! Glad to hear you're loving it! :)
Positive experience: Great gym with new equipment.
Thanks Tezza! Glad to hear you like the new equipment , look forward to seeing you in the club soon
Fantastic experience: Super friendly and welcoming staff. Thanks Phoebe and Brooke! Excellent (and super new) facilities. Clean / hygenic. A little haven of workout sanity. And near the Preston Market for an after workout feast. :)
Appreciate the great review Darby! Nothing better than getting a good feed down the Market after a good session in the gym
Fantastic experience: Great facility with plenty of equipment to cater to all your training needs
Fantastic experience: Great clean gym, new equipment, super friendly staff. This has become our favourite Jetts as it has machines the others don’t have and is never over crowded.
Negative experience: Constant email and text spam despite opting out.
Negative experience: Amateur. I take no pleasure in negative reviews, but after ~3 months of being open this gym continues to make the small things seem impossible. The equipment is decent. It's a new fitout. But they made simple mistakes in the layout, design and flooring choices. For example the treadmills are almost unusable because they're on rubber floor that rocks when you're walking on them. They also haven't had a consistent supply of towel or wipe down cloth since they opened. And by that I mean theyre never there. Not sanitary at all. Or for women they still don't have sanitary bins or even closed bins in the bathrooms. Being run by 2 women I'd expect these small details to be managed a lot better, but again 3 months in with no fixes. They also promised the "J series" in the first month but no movement as yet. I've met both staff and owner who are "can do" people. But they don't seem to have the expertise or experience to run a cohesive gym facility. There are countless other small ongoing issues that I hope they fix because the gym itself is nice and clean and has new equipment but not being able to wipe hands or equipment down with a cloth, or hide sanitary items in a bin... is a deal breaker for most people. Also it's a cave so don't expect to stream music or videos on your phone. Club wifi might be a nice touch, or something I'd be investigating. I will continue to train here as it's convenient for me. but as of March 2023 this is what you're in for.
Fantastic experience: Great service, Club Manager was really friendly and helpful. How good is the hands free paper towel dispenser! Gotta love the little extra touches. Highly recommend.
Fantastic experience: Good place to train, lots of equipment, everything you need and nice and clean.
Fantastic experience: Great lifting space, always clean and tidy. Weights stacked back and great to always have clean bathrooms. Top notch.
Fantastic experience: I recently joined, the manager was super lovely and made me feel so comfortable. The place is also really clean - which is so nice for a gym!
Fantastic experience: Good Environment amazing staff :) recommend if you wanna join.
Fantastic experience: Love this gym and the team have helped me to feel very comfortable.
Fantastic experience: Fresh & new! Great vibe!!
Fantastic experience: The new jetts is objectively superior since it's machines actually display the KG of weight on them instead of arbitrary numbers.
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