Snap Fitness 24/7 Maryborough
Information about Snap Fitness 24/7 Maryborough
Opening hours
- Monday: 9:30 AM – 6:30 PM
- Tuesday: 9:30 AM – 6:30 PM
- Wednesday: 9:30 AM – 6:30 PM
- Thursday: 9:30 AM – 6:30 PM
- Friday: 9:30 AM – 2:00 PM
- Saturday: 9:30 AM – 12:30 PM
- Sunday: Closed
Our comment from FitFit Australia about Snap Fitness 24/7 Maryborough:
Located in Maryborough, Snap Fitness 24/7 offers an inviting and friendly environment for individuals of all fitness levels. With a strong sense of community, members rave about the supportive staff and their approachable nature. The gym is well-equipped with a fantastic selection of modern machines, ensuring that everyone can find what they need for their workouts.
Highlights of the gym include:
- Welcoming Atmosphere: Many users describe the staff as extremely friendly and welcoming, making it an easy place for newcomers.
- Clean and Tidy Facilities: Consistently mentioned in reviews, the gym maintains high cleanliness standards.
- Friendly Community: Users appreciate the sense of community, which makes every visit enjoyable.
- Supportive Staff: The management, particularly Cassie, has received praise for their helpfulness and professionalism.
While the majority of reviews are extremely positive, a few concerns have been raised regarding contract cancellation processes. However, members generally report a very happy experience and commend the gym for its overall atmosphere and quality equipment.
Snap Fitness 24/7 is not just a gym; it’s a community where everyone can feel at home while working towards their fitness goals!
Snap Fitness 24/7 Maryborough: Opinions
Positive experience: Excellent gym All Modern Fitness Machines for cardiovasvular health,strength AND Well Being Friendly knowledeable enthusiastic staff Clean with sauna and group classes! Recommend for all ages including Mature age citizens
Fantastic experience: Great staff.
Thank you Gina :)
Fantastic experience: Love going to my local snap. Matt & Ben are so helpful, they have helped me out with my deadlifts, now lifting like a pro! Recommend popping in. 10/10 a bloody good bunch.
Thank you Kara :)
Negative experience: I recently cancelled my membership with Snap Fitness Maryborough due to persistent safety concerns and write this review due to the poor handling of my cancellation. I raised specific concerns about the gym layout—particularly the bench press being positioned too close to the dual cable machines. Despite flagging that this had already led to several near misses, the management's response put the responsibility back on me to suggest changes or even to stop using the equipment entirely, rather than proactively addressing the safety risk. One particularly alarming factor is that the dual cable machine is frequently used by wheelchair users. This makes the cramped setup even more dangerous, as there is even less room to safely maneuver around someone lifting heavy weights. In one of my final sessions, this risk became all too real. I was lifting ~100kg overhead when someone accidentally knocked my bar mid-lift due to the limited space. In that moment, I genuinely thought I might seriously injure or maim myself. It was a terrifying near miss that could have easily resulted in serious harm to me. I've trained in various gyms for over a decade, worked in unexploded ordnance and never experienced anything like this. When I provided written notice to cancel my membership—fully meeting the requirements under Queensland legislation—the process was made unnecessarily difficult. Despite satisfying the written notice obligation, I was repeatedly asked to complete redundant paperwork and the cancellation was not processed until I pointed out the legislation in question. At one point, despite clearly outlining my rights, I was told by Jaclyn: "If you need any help with signing the bottom part of the form, I'd be happy to assist." — a comment I found patronising, considering that I had already fulfilled all my obligations. I even had to request a pro-rata refund myself, something that should have been automatic. When I calculated this, Snap only issued a partial refund missing a day. When I corrected them, they understood by citing: "yes you are correct there is technically 31 days in May". When the final day was refunded to me, I was short changed by a final 4 cents, which I had to laugh at. I am sharing this review not out of malice, but because I genuinely hope it prevents another member from being injured. I sincerely urge management to reassess both the gym layout and their approach to safety concerns before someone does get seriously hurt and consider the rights of the members who attend this gym. I am disappointed that management did not take the safety of its patrons more seriously.
Thank you for taking the time to share your experience.
Firstly, we want to sincerely apologise that your experience at our gym did not meet your expectations and that you felt your safety concerns were not adequately addressed. Member safety is something we take very seriously, and your feedback has been reviewed in detail by our team.
We did process your membership cancellation and refund in full, as requested. We also appreciate you bringing up your concerns regarding the gym layout. While we always strive to create a safe and inclusive training environment for all our members, your comments have prompted us to further reassess that particular area of the gym. We are exploring options to improve spacing and flow around high-use equipment such as the dual cable and bench press stations.
Regarding the cancellation process, we understand that it felt frustrating, and we apologise if any communication came across as dismissive or patronising. Our intention is always to help, not hinder. We acknowledge that even when all requirements are met, the experience should still be straightforward and respectful.
We genuinely appreciate you sharing your experience and your intent to help others. We take that seriously. Thank you again for your feedback and for the opportunity to improve.
We wish you all the best in your future training.
Fantastic experience: I love this gym and the staff! Snap fitness Maryborough is crushing it. Amazing friendly staff who will not hesitate to assist you anyway they possibly can. The gym is amazing and I really like the layout! I LOVE where the bench press is, plenty of space for safe heavy lifts and for a spotter to assist. P.s you guys got to try the sauna! It's amazing.
Thank you, Jack! You are doing a great job with your lifts, It is a pleasure watching you make new pb's!
Fantastic experience: Modern and clean facilities. Perfect vibe and very friendly and helpful staff. Shout out to Matt and Jacklyn! You guys rock
Thank you Ellie!
Fantastic experience: Awesome friendly staff and fantastic new equipment, highly recommend
Thank you so much!
Fantastic experience: Great gym with great culture, great staff and great community within. The recent renovations are excellent with a sauna being added too was just perfect. I have been a member here for a lot of years and will continue for years to come!
Yay! Thanks Jarrod, we are glad you like the renos
Fantastic experience: Refurb looks great! I love the sauna and cardio equipment. It’s so cool being able to watch Netflix whilst I walk on the treadmill :) The staff are friendly too and so helpful
Thank you Lynn!
Fantastic experience: Staff are wonderful and gym is very nice, real friendly atmosphere
Thanks Matt
Fantastic experience: Great gym, has everything you need. New equipment and friendly staff.
Thank you, James, :) We are glad you are enjoying our gym
Positive experience: Nice gym
Hi Sarah, thank you for your review! We are glad you are enjoying our 24/7 gym :) Thanks for being a valued member
Fantastic experience: Awesome Snap, been here for just over a month and I feel very welcome. Everyone is so friendly and the staff are always happy to help. Good vibe and great selection of equipment
Thank you Wen :) We are glad you are enjoying it here
Fantastic experience: Nice friendly staff and people
Fantastic experience: Good gym, clean and tidy. Pretty cruisey most mornings. Staff and club manager are friendly and approachable.
Thank you Joshua!
Fantastic experience: Les go
Fantastic experience: Cool staff, cool people.
Thanks for the cool review :)
Fantastic experience: Great environment to train in and the manager is really supportive!
Fantastic experience: Super friendly staff, great sense of community. Love it there
Fantastic experience: Very supportive and friendly environment, my son loves it
Aww thank you Sarah!
Fantastic experience: Great Gym staff very helpfull
Thanks Terry, glad we can help.
Fantastic experience: Please hire Damien he's good bloke
Fantastic experience: Absolutely amazing place. Extremely welcoming staff, extremely encouraging and supportive workers.
Thanks for taking the time to give us a review Shaun. #forthefeeling
Positive experience: This gym is so friendly, love the community feel, very welcoming, fantastic equipment
Look forward to seeing you back in soon, thanks for the lovely words.
Fantastic experience: Really great club with awesome gym equipment Neat and tidy, felt very comfortable
Glad we can be a supportive clean space for you Jem.
Fantastic experience: Great gym with motivated manager and welcoming is extremely good keep it up Cassie
Thanks Guntas, keep up the great work! #forthefeeling
Fantastic experience: Best snap fitness I've been to. Gym is set out great Great staff at the desk. Bens a tip top personal trainer and great dude Keep it up maryborough
Thank you Rhys!
Fantastic experience: Midnight gym, no one around, peaceful. When you are in gym and people are around, it's chill and friendly. My anxiety and social issues are at peace and the staff are just so great. Much love for the team.
Fantastic experience: Best gym every
Thank Nic!
Fantastic experience: Nice gym. Lovely people. Good soup.
Thank you Cooper!
Fantastic experience: Great stuff mint set up
Thank you Cooper!
Fantastic experience: Awesome place to train!!! staff are great so helpful and there for anything!!!
Fantastic experience: Benny has made my fitness goals achievable with his personal training programs.
Fantastic experience: Benny is the best PT I've ever had :D
Fantastic experience: Friendly staff always happy to help! Next time I’m sure I’ll hit a PB
You can do it Ash!! We believe in you!
Fantastic experience: Best gym workers always polite very good trainer would recommend to anyone
Thanks Jackson!
Negative experience: Nothing like not agreeing to renew a contract when being in a finacal hardship and trying to end contract that wasn't agreed on but still having to pay the fees during a financial hardship that was communicated more than 5 times! Will be recommending everyone not to come here, they only care about your money, not you.
Fantastic experience: Been a regular to this gym well over a year and never felt more like home every time I go. the team are amazing. so friendly and welcoming. Very important for an introvert looking to get fit. The place is always clean, and fully equipped. The team definitely make this gym special.
Hey Tobias, we love having in the gym, it is home!
Fantastic experience: Hello yes this is an amazing gym filled with open minded people. The staff are amazing and always are up for a laugh and are extremely helpful if your doing an excerise wrong! Best gym in Maryborough!!!!!! Shout out to Cassie and Sensei Ben for their hard work and commitment :D
Thank you for being part of the SnapFam!
Fantastic experience: It was good...going there is going to be beneficial
Fantastic experience: Fantastic
Thank you Julie!
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: Awesome place
Thank you Glenda!
Fantastic experience: The staff are really friendly and make you feel very welcome and comfortable. Compared to a couple of other gyms Ive been to Maryborough snap equipment is fantastic and updated.The place is really clean. Very happy with my membership.
Fantastic experience: Amazing place and amazing people !!!! Very family friendly and a great supportive staff and members!! Highly recommend maryborough snap fitness
Thanks Belinda! Love having you in-club!
Fantastic experience: Great gym The staff are always willing to help or to have a chat. Facilities are always clean. Always something to do and snap have gyms in heaps of locations if you travel around
Fantastic experience: Everything i need in one place, the space is great and 24/7 access is a need when you just have no clue when you will have time to get to the gym. Cassie is so friendly to talk to and share tips and advice with you, her smile is so welcoming upon arrival. Everyone there has been so nice and supportive :) so far its been a great experience. Thankyou snapfam ☺️
Fantastic experience: Good size gym with all the equipment you could ask for. Very clean and an awesome environment! Cassie and the team are amazing and provide professional advice and training tips. Highly recommend!!
Fantastic experience: Very good gym . Great people
Fantastic experience: Great place to workout very helpful staff.
Fantastic experience: Great place.
Fantastic experience: Great gym with friendly staff who are genuinely interested in helping you have a good experience, which was good being a first timer to any gym. Great range of equipment and good quality equipment. I recently went to a snap fitness in Brisbane and one in Rockhampton and the Maryborough location had a better range and better quality equipment than both.
Negative experience: The gym itself is good. Great when you want to join, horrible when you want to leave. I had a 1-month membership and they told me I would get a 70$ refund when I return the card. I went there three times in person to get my refund, first time 'the right person' wasn't there, second time the person didn't show up even though they told me to come at a certain time. Third time they took my number and said they would call me after talking to the manager. Also said at the same time that they only give refunds if you return the card within 7 days - which I never heard before. I'm still waiting for the call..... Considered giving one star, but the gym is okay to work out and the personal trainers are very nice!
Fantastic experience: Excellent staff, clean, tidy, professional and willing to help with any queries or questions.
Fantastic experience: Love the snap family
Fantastic experience: Being a very shy person. Stepping into the gym was very scary. But the great staff and awesome personal trainers made me feel so welcome and comfortable being a single dad the creche is so handy too. It's a awesome friendly gym. Caters to all levels of fitness. Highly recommend.
Fantastic experience: Oh my gosh, fantastic fantastic fantastic. I was there with someone else and joined up immediately. Unreal staff, very clean equipment and premises, great music.
Fantastic experience: Nice, clean gym with plenty of machines. They also have a functional area, with a rig too which is great.
Fantastic experience: Big floor space, plenty of variety and new equipment
Fantastic experience: Great layout. Excellent staff. Top place to work out and socialise.
Fantastic experience: Love it..
Fantastic experience: Love it..
Positive experience: Only downfall is its not bigger
Fantastic experience: Great, clean, well equipped fitness
Fantastic experience: Loved going here & their PT Jordi is (was?) AMAZING
Fantastic experience: Awsome place to workout. great atmosphere
Fantastic experience: Loved going here & their PT Jordi is (was?) AMAZING
Fantastic experience: Always Clean and tidy, Staff are freindly and approachable, very positive place to get fit
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