Kieser Fitzroy

Negative experience: I went as part of my Medicare health care plan, which has 5 maximum sessions per year rebated for specialists. I use 3 sessions here at this facility and wish I hadn't. Trainer was dismissive with terrible bed side manner. Only entering information into the computer before giving me a handful of at home stretches. The implication that I had to sign up to there program to get any real support. I'm sure it's fine if you can afford it, but I do not think it should be included in the Healthcare plan. All they do is try to sign you up instead of help with the limited sessions you have. Would be happy to to discuss it further with management.

Fantastic experience: I’ve been going to Kieser Collingwood (formerly Kieser Fitzroy) for almost two years now, and I can’t recommend them highly enough. The team there is fantastic—professional, caring, and really focused on tailoring their approach to suit each person’s needs. The staff take the time to understand your goals and challenges, whether it’s recovering from an injury or improving mobility and strength. Their personalized approach has made a huge difference for me, and it’s clear they’re passionate about helping people achieve real results. Steffan, (one of the Senior Physiotherapists) in particular is extremely skilled at diagnosing treating and reviewing my strength and mobility issues. The facility is top-notch, with some of the best exercise and mobility equipment around. Paired with the staff’s expertise, this combination has massively improved my strength, range of motion, and overall ability. The progress I’ve made has truly transformed my quality of life. Kieser’s approach to physiotherapy and strength training is second to none. If you’re looking to boost your physical health, regain mobility, or simply improve your overall quality of life and longevity, I can’t think of a better place to start.

Fantastic experience: I started at Keiser 2 years ago because I was quite debilitated with lower back pain. I commenced a Physio program with Melvin and it was his care, understanding and expertise that started my Keiser journey, one I will never stop! Keiser has changed how I can live. Having never been a “gym” person, it was quite confronting for me initially to be introduced to the use of the machines. I need not have felt that way. The entire team are outstanding. They are there for you every step of the way, every day. Their support, knowledge, assistance and personalized approach makes each visit a pleasure. I’m sure it is Tom, the manager that is responsible for instilling the fabulous “vibe” with staff and clients alike. The new location in Collingwood is next level. Obviously because it was purpose built, it is perfect. The space, the natural light and the many, many machines are all incredible. Most importantly the “love” remains! Congratulations to Keiser Collingwood! Definitely Premiers for me!

Negative experience: Parking is impossible, don't even bother. Ads $10-$15 a week to the costs of doing Kieser. Great staff, poor location.

Fantastic experience: I have been going to Kieser Fitzroy for over 4 years now and highly recommend. Attending physio sessions with Steffan and undertaking my own exercise training has allowed me to manage my chronic neck pain and live relatively pain free. Steffan worked with me to create a personalised training plan and empowered me to create better habits and maintain strength even when not actively training. Kieser is well worth the investment.

Negative experience: Nice staff but Expensive. Hours are very limited. Good for cashed-up seniors that want light resistance exercise. I did a few months of rehab but couldn’t justify the expense when Fitzroy gym is only $15/week compared to $50 at Kieser.

Fantastic experience: I cannot recommend this team highly enough - their service and commitment to your physical health, as well as the calm, friendly, inclusive culture they exude, which is crucial for mental well-being. I have always been passionate about my health, and it is a joy for me to have found this way of exercising.

Fantastic experience: First rate physiotherapy and an excellent strength training facility. And very good value.

Fantastic experience: Phenomenal customer service from the whole team. I've been going for 2 years and am continually pleasantly surprised by the friendly support, attitude and attention to detail from every team member I have seen working there. I really appreciate the attention to detail and helpful advice given to me with every one of my exercises (and in re-working my program to meet my individual changing circumstances). Special mentions to Tom and Will; absolute quality and professionalism. Good work also by Jordan. Thoroughly caring, helpful nice people. Those are rare qualities. I often recruit staff in my job and am amazed that they haven't been snapped up with huge pay increases by a huge corporate player.

Fantastic experience: For three years now I have enjoyed my twice-weekly sessions at Kieser Fitzroy, guided by the wonderful Tom Eldred, building my body-confidence and strength and achieving my goal of improved bone density on my DEXA scan. Thank you to all at Kieser Fitzroy for creating a warm and welcoming atmosphere and providing ongoing, positive support!

Fantastic experience: I’m so pleased I returned to Kieser after Covid. It’s still as beneficial to my general health, energy levels, fitness and mental health as it was in my first 3 years. I love coming to the Fitzroy Centre as I’m always greeted with big smiles from all the staff.

Positive experience: Very friendly staff and great service

Fantastic experience: Excellent physio/rehab clinic, have sorted a few issues nagging me, highly recommend

Fantastic experience: The staff are, without exception, friendly and helpful.

Fantastic experience: I was referred to Kieser after Osteopathy wasn't helping with my persistent back pain. I'm so glad I booked their Spinal Program as my back pain was solved within 8 weeks and I've been given exercises to make sure it doesn't return. The staff are extremely knowledgeable and friendly, I'd definitely recommend!

Fantastic experience: Strong experienced staff and after 8 years of a dodgy back, their spine program is helping build the strength so no more flare ups and general 'glass' back. First few sessions will stir some things up but keep persisting, you'll see why soon enough.

Fantastic experience: I’ve had back pains ranging from mild to being bedridden for weeks at a time over the past 18 years, went through a lot of different types of treatments and therapies over that time but none have ever succeeded at stopping the pains for anymore than a few days before going to Kieser. Steffan is one of the most professional, caring and skilled therapist I’ve ever had the pleasure of dealing with, he pinpointed the issues very quickly from the initial appointment and through their subsequent 6 week program, heavily reduced the pains. I couldn’t recommend and thank Steffan and Kieser enough if I tried, it’s by far the best investment I’ve made through all the different options I’ve previously explored. They’ve been able to quickly get me pain free in those few short weeks and have also given me all the tools needed since to maintain my back health myself. I’ve had some unrelated set backs, but am further in my recovery journey now that I’ve ever been and getting all the ongoing support I’ve needed since. The program is not a scam or overpriced as I’ve been reading in the comments, if you’re only just looking for advice and a set of exercises to do at home yourself, you’re only getting a small part of the overall treatment and will likely end up disappointed, as that’s exactly what I’d done so many times over the years. Thank you again Steffan and Kieser, I’m still on my recovery journey and have a lot more work to do, but I’m finally able to actually move forward now and I owe it all to your expertise and care.

Fantastic experience: Real pleased with the Kieser program as it has greatly improved my back problems. Staff are very friendly love the one on one training.

Negative experience: Kaiser has a semi-cult business plan. They have one pamphlet, one answer and a great business plan to get your money (or the tax payers' 5 paid physio sessions). I am sure it works, as it's got the scientific theatre, with fit nice young staff, a simple message about a secret muscle you have never heard of and a regular program with commitment that you attend because you spent so much. A brilliant business plan, feeding off us Bad Backers. However when I walked in I was first shown the scientific analysis chair, analysed / graphed /told how weak I was / and shown the only pamphlet they had on the desk (there was a pile of them). Wouldn't you know it, this one and only pamphlet happened to feature my very own previously unknown muscle fail plus a year long program at what seemed to be $108 a treatment (at least twice a week for the first 6-12 weeks). The pamphlet plan also graphed their year long program (and onwards) that totally reached the stars.! They asked for access to my doctor to facilitate access to the five free treatments Australian residents can receive if GP referred. I was then given a new appointment time, and left without a word of advice going forward except come back for more secrets. It is a psuedo-science semi-cult process. Certainly the diagnosis may be correct, however there are many ways to fix this, all involve doing regular routine back strengthening exercises. This can be done far more cheaply. Go to your old fashioned phsyio, or exercise physiologist, or pilates studio, get a program you can do cheaply at your gym, or at home. YouTube it "How to stengthen my Lumbar Multifidus". Meanwhile, if you want to try the scientific analysis god chair to be told you have a problem with your Lumbar Multifidus go ahead, first consult is half price. But sure. Give away your money to Kieser if you have that much spare.

Positive experience: Melvin is ace! He has taken away pain, worked out my issues and pointed out how my gait effects my knee and back pain. Totally recommended if you're time poor as well . I feel I'm on my way to a stronger body after only a few sessions on the equipment as well.

Fantastic experience: Love it. Very knowledgeable staff.

Negative experience: I tried this place for one session because of my mild lower back pain. The session was 30 minutes and my expectation was receiving some exercises to do at home and maybe come back after having some progress with my exercises. However, the fist session was all about marketing, I have been asked to take a 6 weeks treatment with 2 sessions per week and paying $99 per session. Even if I asked to have a program to do exercises at home and taking less sessions, I have been told that it is not possible. So at the end, I left the place without any treatment and paying a full session price to have just a proposal for a 6 weeks treatment which will cost me $1200. So disappointed.

Fantastic experience: Great friendly trainers, physios and programs.

Fantastic experience: I just finished my course of physio with Steffan and could not be happier with his friendly professional approach, consideration of lifestyle factors and the 'end goal' I had in mind. After an old injury flared up, he took me right back to basics to ensure that my ankle (and all the related muscle groups) healed properly, as well as providing guidance on exercises and activities to ensure it stays in best condition as I continue to age (and potentially fall apart!!). A great team there, highly recommend.

Fantastic experience: Great pysio. Highly recommend. Fixed my hip pain.

Fantastic experience: Jess D’amore was absolutely amazing and helped me to be strong and stay stronger! From lower back pain to rebuilding strength in my hamstring, couldn’t ask for more.

Fantastic experience: There personalised service assisted my partners recovery. They are very professional, knowledgeable and attentive. Highly recommend

Fantastic experience: After unsuccessfully trying other remedies for my back and hip, I thought I was destined to live in pain. One day I looked up who the back pain specialist were. I was pleased to learn that Kieser operates under scientifically backed research and they are growing in popularity. Despite the science jargon It was actually easier to learn about my condition. My physio Jess was simple, concrete, and used stories to explain how I can play a large role in my recovery. After initially being guided by Jess, I graduated to my specialized fitness program under the smile of the Exercise Scientist, Rachel. Thank you for your continued support.

Fantastic experience: After suffering recurring back pain decided to try something different. The strength and conditioning exercises focusing on the back seen to be working - 6 weeks in and pain is subsiding and flexibility increasing.

Fantastic experience: I am a member here. The staff and machines have fixed my back and neck issues. I intend to keep coming as long as I can

Fantastic experience: I could not speak more highly of the team at Fitzroy Kieser. My Physio (Xavier) was the ultimate professional and has significantly improved my sporting life. I have had reoccurring Hamstring injuries for two-three years and have not been able to fix them. Through Xaviers help and the team at Fitzroy Kieser, I have not had a Hamstring injury in 12 months. My overall strength has improved and I am running significantly better then I was 12 months ago. Kieser has my utmost support and I will continue to be a member for years to come, 10/10.

Fantastic experience: Xav, Rach & the team are awesome! This is the first time I've felt at home in an exercise environment. Everyone who works there takes the time to learn your name, teaches you the right technique and how to use the machines properly, and actually just treats you like a human being. Had great progress in building strength in a short amount of time. Couldn't recommend highly enough.

Fantastic experience: Jess and the team are warm friendly professional and the programs are very effective. I’ve been using the program from 6 months and I’m very satisfied with the results. I generally loath gyms but Kieser is sustainable and doable and I’m confident that the prevention work will continue to pay dividends!

Fantastic experience: I wish I could give these guys more than 5 stars as they truly deserve it with their outstanding customer service. I'm always greeted with a warm hello along with a genuine interest in my progress. The staff are more than happy to ;answer any questions I may have with my program. I feel comfortable going in to do my strength training as the physios have spent time teaching correct technique and machine layout. I've only been training for two months and I have already stopped taking Lyrica and no longer need to wear my back brace. I'm now able to walk and be on my feet for significant amounts of time without nerve pain flooding my leg. These guys have literally given me my life back and I can't thank Jess and her team enough.

Fantastic experience: HIGHLY RECOMMENDED !!! I’ve suffered from chronic lower back pain for nearly 20 years and have been taking increasing amounts painkillers everyday for at least the last 10 years. I’ve tried so many different types of treatment and exercise programs, I’ve lost count and none of them really helped. I’ve now been doing Kieser for about 3 months and I have completely stopped taking painkillers. Seriously, I still can’t quite believe it! It’s been so long since I’ve been pain free I’d forgotten what it’s like. I feel better than I have for many years and it’s all thanks to the awesome peeps are Kieser Fitzroy!!!