
Information about KX Pilates Surry Hills
2010, Surry Hills
Opening hours
- sunday: 7h-13:30
- monday: 6h-13h, 16h-21h
- tuesday: 6h-13h, 16h-21h
- wednesday: 6h-13h, 16h-21h
- thursday: 6h-13h, 16h-21h
- friday: 6h-13h, 16h-19h
- saturday: 7h-13:30
Our comment from FitFit Australia about KX Pilates Surry Hills:
Welcome to KX Pilates Surry Hills, a vibrant and dynamic studio known for delivering an exceptional Pilates experience. Here, you can expect:
- Innovative Classes: Users have praised the intermediate and advanced classes for their creativity and challenge, especially highlighting the teaching styles of instructors like Bruna and Beatrice.
- Supportive Atmosphere: Many newcomers have felt the warmth and encouragement from instructors, making their first experience enjoyable and motivating. Instructors like Angie have been mentioned for their clear guidance and support.
- Great Facilities: The studio boasts clean, modern facilities that enhance the overall workout experience. Users appreciate the ambiance and well-maintained environment.
- Knowledgeable Trainers: The instructors are generally professional and attentive, focusing on correct technique to prevent injuries while accommodating individual needs.
However, there have been a few concerns:
- Some users reported unsatisfactory experiences with instructors who were perceived as rude or dismissive, which led to a negative first impression.
- There have been ongoing issues with class cancellations, particularly for morning sessions, leading to frustration among members.
- Some found the atmosphere too hectic and felt that it sometimes detracted from the mindful approach that Pilates embodies.
Overall, KX Pilates Surry Hills is celebrated for its enthusiastic instructors and challenging classes, making it a preferred choice for many fitness enthusiasts in the area.
KX Pilates Surry Hills: Opinions
Fantastic experience: Loved the intermediate class and advanced classes. Bruna's classes are always innovative and challenging.
Fantastic experience: Grabbed a ClassPass class, figured I would switch it up from my usual Pilates spot. Loved the class and Beatrice's teaching style. Thanks, totally recommend it!
Positive experience: Had an amazing intermediate reformer Pilates class! Highly recommend KX Pilates
Negative experience: I cannot emphasize enough how disappointed I was with this studio. The instructor Isabella G was extremely rude and disrespectful to both me and my friend, her attitude was absolutely appalling. It was my first time here, I would not come back again and would not recommend. Others may have a different opinion, but this is what I experienced today.
Hi Xinran, thank you for your review and we are sorry to hear you did not have a good experience with us. I would love to chat if you could give me a call on 0478 724 110, as we would really love everyone to enjoy their time at our studio. Your feedback is really important to us. Hopefully speak soon! Alex, Studio Manager for KX Surry Hills
Positive experience: I’ve tried several different studios and this studio has a distinctly hectic vibe. Some trainers blare out music while dancing so we can’t hear a word of their instructions (which would make it really inaccessible for anyone with the mildest hearing impairments and I don’t even have any disabilities) some trainers treat you like you don’t know your own body and pressure you to switch springs - which I find disrespectful. It’s especially annoying when some trainers pump up and down the music and act like bouncers. I’m not here to be entertained please - I’m here to strengthen my body and reconnect with my mind. I’d be going to the gym if I wanted crazy hectic vibes and I don’t know if KX just assumes everyone likes this sort of style as opposed to a calm and mindful approach. I come here because it’s conveniently located, and I do really like some trainers - Lauren in particular is a fabulous and thoughtful instructor, respectful of individual needs and always professional. She’s spot on at correcting people because she actually pays attention and cares. I’d recommend conducting some surveys to find out what people actually want out of all your classes.
Negative experience: I had a very bad experience. I told the teacher Isabel that I was here for the first time. She didn’t show me around the space or how to use the equipment. She ignored me throughout the class so I had no idea what I was doing. She didn’t even ask my name. It was a very bad experience and I felt like I wasted my money and learnt nothing.
Fantastic experience: Great teachers and lovely studio. My favourite workout!
Negative experience: If I could give 0 stars I would. I want to start by saying for some people the release from their workouts are vital to their mental health. I have struggled for some time to consistenly get back in the swing of things after experiencing the realities of an eating disorder which i mention because choosing to be fit can be attached to alot that can be easily discouraged. Having had in the last week 4 b2b class cancellations for a morning class 6am, an arvo class4pm and their last 8pm class as well as my class today. Clearly you guys do not value or respect your customers time and efforts. I do not care if you reach out to your KX family and if you cant find someone the class is cancelled. If you are cancelling more than not then either get more consistent trainers or close the studio down or dont offer those classes. As I've NEVER had one class cancelled at Potts Point location. I use class pass and have sent an email suggesting to remove that studio as its a sell out and not at all consistent. PS two of my mates I recommended have had the same experience
Negative experience: Constant class cancellations, has been a problem for over a year now and isn’t improving. They say it’s covid but other KX studios aren’t having the same issues
Negative experience: cancelled my 6am class via email late at night. 6 people standing out front at 5:50am, nobody had seen the email. replied to let them know that it was not ok (that late notice requires a text). no reply to the email.
Fantastic experience: Love their professionalism. Every trainer was very knowledgeable in pilates techniques and would make sure everyone is doing it properly to avoid injuries. They also always accommodate for people with existing injuries and would modify the exercise accordingly.
Negative experience: Make the party until 5 am don't care about the peope living aroilund during the week ... next time ibwill call the police
Fantastic experience: Best pilates workout in the neighbourhood!
Fantastic experience: Such a good workout. I’ve been to multiple reformer pilates studios in London and Sydney and this trumps them all. My body has totally changed since starting, the classes are always varied, challenging and fun. PLEASE OPEN IN LONDON for when I move back!
Fantastic experience: The business took my feedback seriously, and got back to me. They are considerate and willing to resolve problems with their customers.
Fantastic experience: Terrific instructors and great facility/studio. Fave pilates studio in the area.
Fantastic experience: I have been working out here for about 2 years now and I love it! The instructors are passionate and so motivating, enough to to get me out of bed at 5am! The only thing that has been disappointing is adding in 4 extra reformer beds taking it from a 12 person "boutique style" class to 16 bed "gym". Meanwhile also making the classes more expensive?! I find this a little greedy to be honest.
Fantastic experience: Fantastic experience. Great atmosphere and challenging classes.
Negative experience: Very disappointed by a recent class. I am new to KX, but have been doing reformer for years. In one of the sessions I was asked rudely in front of everyone why putting my straps on: "Why is this taking you so long? Why are you finding something SO easy SO difficult." Sure, I was a little slower, but I would rather do it correctly. As a lifestyle journalist I have been invited to many studios around Sydney and none are as exclusive, unwelcoming and elitist. I suggest trying Barre Body instead.
Fantastic experience: Been working out here for over a year and still loving it! One hour away from my place and I didn't mind at all. Great and entertaining trainers.
Fantastic experience: Love this pilates studio
Fantastic experience: I’ve been going to the gym for a few months now but lately I felt like I was stuck in rut. Being sick did not help either, until it went all down the drain. I didn’t do any exercises for more than 2weeks plus i’ve also been slacking with my diet. As a result, hello big fat thighs!!! that’s where I store fat the most. I was so frustrated and it’s just so hard to get back on track so I told my workmate and she recommended for me to do Pilates Reformer. She said she does it in KX, and that they’re really good. So I gave it a go today. It was my first time to try this so I was kinda unsure at first. But seeing their studio in Surry Hills, with all the nice and cool and relaxing shades of light blue around made me feel more at ease (felt like this statement is over the top but it’s true!). The studio is clean and the ambiance is good. And then I met Angie, who was the pilates instructor for that schedule. I told her it was my first time to be on the reformers and Angie was so supportive all through out. She gave us quick and clear instructions, without wasting any time, and was really motivating. It was painful, not gonna lie. You’d really feel your whole body working out. First 10mins and I’m already sweating!! It’s amazing how all your muscle groups were targeted effective in a short amount of time (50mins). I usually feel that kind of burn after 2hrs of being in the gym. I guess I finally found the best workout for me.
Positive experience: Great facilities and trainers - even for a novice like me. Highly recommend.
Positive experience: Really good classes. Trainers are variable in knowledge, but overall all excellent. Very expensive overall, especially considering it can be near impossible on the weekend to get into a beginner class- you have to book at least a week in ahead. Extremely frustrating for the price you're paying.
Fantastic experience: Clean, friendly and very good trainers ! I really enjoy coming there so if you still hesitate I suggest you to try, you won't be disappointed.
Fantastic experience: <3 <3 <3 KX Pilates.. The only exercises classes I enjoying getting up for at 5am!!! :P
Fantastic experience: Great Studio
Fantastic experience: Great studio and staff
Fantastic experience: Love love love KX! Best Pilates ever!!! Surry Hills location is CLASS!! ❤️ Best trainers best beats!
Fantastic experience: Really beautiful studio and great teachers, my fave Pilates workout.
Fantastic experience: Awesome studio! Staff are so friendly and is always such a good workout. Always leave and feel amazing!!!
Fantastic experience: Best Pilates EVER! All of the trainers are so much fun - especially Sarah M, David T, Karina and Alex. Every session feels so well put together for maximum results. I always leave with jelly legs - which means it's working! :)
Fantastic experience: Sarah M and David T are amazing trainers!!! Always walk out feeling trim, taut and terrific!
Fantastic experience: Best pilates in Sydney. Perfect central location with a comprehensive schedule allowing me to train morning or nights! Very clean studio and beautiful bathrooms - better than my shower at home! Awesome instructors; knowledgeable but fun! LOVE everything about this KX Studio! And their new student special is perfect for anyone wanting to try it! You will get hooked!
Fantastic experience: Amazing studio. This is Pilates on steroids - great music, incredible instructors and you will leave feeling like it was the best workout you have ever done - every time !!!
Fantastic experience: Gorgeous studio, lovely people and awesome workout
Fantastic experience: Great studio, lovely staff and can really get a tough work out. Not just for the gals.
Positive experience: Nice gym, clean, close to public transport. Not ideal for one off working out, it's focused on long-term relationships.
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