Information about Transform Active 24 hour gym
2482, Ballina
Opening hours
- sunday: (closed)
- monday: 7h-18h
- tuesday: 7h-18h
- wednesday: 7h-18h
- thursday: 7h-18h
- friday: 7h-16h
- saturday: 7h-10h
Our comment from FitFit Australia about Transform Active 24 hour gym:
Transform Active 24 Hour Gym offers a vibrant and welcoming fitness environment that has received overwhelmingly positive feedback from its members. Visitors consistently praise the cleanliness of the facilities, the friendly and supportive staff, and the variety of classes available. With modern equipment and excellent amenities such as an infrared sauna, members can enjoy a holistic fitness experience.
Many members report feeling supported and empowered during their workouts, with specific mentions of helpful trainers and instructors who create a positive community vibe. The center offers a diverse range of workout options, from boxing and strength training to yoga and Pilates, catering to all fitness levels.
However, some users have pointed out areas for improvement. A few comments mention issues with equipment maintenance and management responsiveness to customer concerns. Additionally, while many enjoy the upbeat atmosphere, some preferred a quieter environment without music during workouts.
Overall, Transform Active stands out as a great local gym that fosters a sense of community and encourages members to achieve their fitness goals in a clean and well-equipped space. Despite some minor issues, many users highly recommend it for anyone looking to pursue their fitness journey.
Services, Machines and Guided Classes
Transform Active 24 hour gym: Opinions
Fantastic experience: Always a good vibe. Venue is always clean. Staff are amazing and always so friendly. The infrared sauna it’s so good for after a hard training. Love the classes
Thank you so much for the kind words, Soph! We're thrilled to hear you enjoy the vibe, the cleanliness, and the friendly staff. It's great to know the infrared sauna is helping you recover after your training. We appreciate your support and look forward to seeing you at the next class! Warm regards, Transform Active
Fantastic experience: I went to a yoga class for the first time in my life yesterday with Ella, and I loved it so much that I booked the next three sessions as well! The energy, good vibes, and positivity completely surprised me I felt supported, cared for, and guided throughout the whole process. I definitely recommend it! Thank you
Thank you so much, Camila! We're thrilled that your first yoga class with Ella was such a great experience. She’s an incredible teacher, and we love seeing new members discover the benefits of yoga. We can’t wait to see you at your next class!
Fantastic experience: I love this gym. Friendly, really well equipped, clean, supportive. I also really love supporting local business.
Thank you, Annie! We appreciate your kind words and your support for local businesses. We’re so glad you love the gym and our community—creating a friendly, well-equipped, and supportive space is exactly what we aim for! Hope to see you again soon.
Fantastic experience: Great place to train! Anthony Clarke their personal trainer has an awesome disposition and he really knows his physiology! I would definitely recommend him to people with all levels of personal fitness.
Thank you so much for your review! We truly appreciate your support and are so glad you enjoy Transform Active. We'll pass along your kind words to Anthony. Looking forward to welcoming you back soon! Warm regards, Transform Active
Negative experience: I have been a fitness passport user of Transform active Gym at Mullumbimby for 2 months. It is a poorly equipped yet expensive Gym. Its latest iteration which I believe occurred in 2023, shows no sign of any understanding or expertise in a functional resistance training experience. It would appear that owners/managers of this gym have cobbled together a range of preowned equipment that duplicates some weight plate and pin loaded machines but leaves out a number of the basics. But worst of all is the weak and incompetent senior management. Many of the the users do not adhere to etiquette or rules published by the gym. Weights are rarely racked after use; benches and equipment are not usually wiped down; clients 'hog' popular machines and racks without consequence. Management is simply not prepared to enforce (or even encourage compliance with) its own rules and dismisses concerns and complaints made by other clients. This leads to frustration and conflict. Steer clear.
Hi Ian thank you for your feedback. I can see you have trained with Transform Active 52 times in three months since joining with your Fitness Passport membership. That's more than 4 times a week, so it seems that you have enjoyed the space which has had extensive renovations in the past 12mths. This includes brand new Italian made Technogym equipment including a 7 station cable machine, new Astro turf, reupholstered machines, fresh paint and a Sunlighten Infrared sauna. We have lots more exciting projects on the way too - watch this space :) We are proud to provide the Northern Rivers fitness community with a respectful, caring and nurturing gym environment. Fitness Passport can offer you other training facilities in the area to use. Best wishes Transform Active.
Negative experience: Went in to have a look but walked back out again. Blaring music upstairs, no classes, down stairs had medium music. Be good if we just have no music and people who want music can have ear phones on.
Hi Jsdj Jsj, Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations. Our online timetable, available on our website, provides all the details about the classes we offer, including times and instructors. Regarding the music, we aim to create an energising and welcoming environment for all members. While we don’t have reception staff after 10AM on a Saturday, we’re always happy to adjust the music during staffed hours to better suit your preferences. Our staffed hours are: Monday to Thursday: 7:00AM-6:00PM Friday: 7:00AM-4:00PM Saturday:7:00AM-10:00AM We appreciate your thoughts and hope to see you again soon! Please don’t hesitate to reach out if there’s anything else we can assist with. Warm regards, The Transform Active Team
Fantastic experience: Love this gym! And I am not a gym person. You guys have done such a great job in building a really welcoming, friendly environment. Wide range of classes and machines and great teachers! Thank you.
Hi Sally, thank you so much for your kind words! We’re thrilled to hear that you’ve felt welcomed and supported at Transform Active. Our goal is to create a friendly, inclusive environment where everyone feels comfortable, and it means the world to us that you’ve noticed! We’re so glad you’re enjoying the wide range of classes and our amazing teachers. Looking forward to seeing you in the gym again soon! Warm regards, Transform Active
Fantastic experience: A+
Thank you, Steve! Your feedback means a lot to us, and we’re thrilled to know you’re happy with your experience at Transform Active. Looking forward to seeing you again soon! Warm regards, Transform Active
Fantastic experience: Awesome gym, love the classes especially Zumba Friday mornings
Hi Paul, Thank you for the lovely review! We are so happy to hear you love Transform Active and the Zumba classes. We look forward to seeing you again soon around the Gym. Warm regards, Transform Active
Fantastic experience: Great Gym!! Lovely staff, clean space, awesome classes & sauna included in membership. Thank you Transform Fitness!
Hi Layla, thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the friendly atmosphere, clean space, and variety of classes. It’s great to know the sauna is adding to your experience too! We’re grateful to have you as part of our community at Transform Active. Looking forward to seeing you in the gym soon!
Fantastic experience: Absolutely 5 star! Got all the equipment you'd ever need, lovely staff, great prices, and everything is kept beautifully clean and neat. Did a few casuals during my short stay in mullum, and will definitely be coming back again!
Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed your time with us and appreciated our equipment, staff, and facilities. Keeping everything clean, welcoming, and well-equipped is so important to us, and we’re glad it showed! We’d love to see you back at Transform Active anytime you’re in Mullum. Safe travels and see you next time!
Fantastic experience: Such nice staff and a great variety of workout equipment. Everything feels new or very well maintained. I am excited to keep coming back!
Hello Carolyn, we are so happy to hear that our equipment and facilities are motivating you to get into the gym! Thank you for your lovely feedback, we appreciate you. Look forward to seeing you in the gym again soon! Warm regards, Transform Active
Fantastic experience: Best gym around. Great classes, super clean, amazing staff
Thank you so much, Karen! We're thrilled to hear you’re enjoying the classes and feel at home with our team here at Transform Active. Keeping the gym clean and creating a positive environment for our members is super important to us, and we’re grateful for your kind words. Can’t wait to see you in your next class! Warm regards, Transform Active
Fantastic experience: Absolutely five star! The equipment is SO SMOOTH! Really extensive variety and the staff are fantastic. Well done!!
Thank you, Kelly! We're so glad you’re loving the equipment and variety we offer at Transform Active. Our team works hard to create a top-notch experience, so it’s great to hear your feedback. We look forward to seeing you again soon! Warm regards, Transform Active.
Fantastic experience: I recently re-joined the mullum gym after it changed over into your hands and I just wanted to express how impressed I am by how consistently clean the facilities are and how much I am enjoying the classes particularly Jenna's pilates and Zumba with Eliana. Both of those instructers I highly reccomend and refer to other people..
Hello Zoe, thank you so much for your kind words. We’re so thankful to hear you’re enjoying your membership with Transform Active. Jenna puts a lot of thought and care into her Pilates classes, and Eliana’s Zumba has such fun energy. Mel, our cleaning team member, works very hard to ensure the gym is a lovely place to be. We are so grateful for your recommendations and your feedback, which helps us to ensure Transform Active's members are enjoying their experience. We're excited to see you back in the gym soon, keep up your great work! :)
Fantastic experience: Really enjoyed my time at this gym. Was passing through and the team there were really helpful. Gym equipment was good and facilities nice to use. Thanks!
Hello Joseph, we really appreciate you taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your time at our gym and found our team helpful. It's great to know you appreciated the equipment and facilities as well. We hope to see you again in the future. Safe travels!
Fantastic experience: I’ve been coming to Transform Active since April 2022, generally 6-7 times per week. I love the fact that everything I need for my boxing workout regime is in one place: a big open room with full length mirrors for my technical work and shadow boxing, a heavy bag in the outside area, and free weights, machines and cable equipment for my strength and conditioning phase. The gym is well maintained and clean (thanks, Mel!). Also, I really like the friendly vibe and camaraderie among the people who train here. People here are supportive, encouraging and respectful of one another, whether you’re a longtime regular, or a new member. Something else I love: no row of TV screens with terrible daytime TV, or endlessly repeating news programmes. Highly recommended.
Karl, thank you for your wonderful review. We’re thrilled to hear that Transform Active has become such an important part of your fitness journey. It’s great to know you appreciate our dedicated space for boxing and strength training, as well as our commitment to cleanliness—Mel will be especially happy to hear your shoutout. :) We’re also proud of the supportive community we’ve built here; it’s members like you who make our gym such a positive and welcoming place. And we agree—nothing beats focusing on your workout without the distraction of TV screens. Thank you for recommending us, and we look forward to seeing you in the gym for many more sessions. Keep up the fantastic work! ✨
Fantastic experience: The free trial at the gym was great and a membership is worth the money. Laura is a great help for suggestions and technique
Hello Danny, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your trial and found our memberships to be a great value. At Transform Active, we are always wanting to create an exceptional experience for everyone who walks through our doors. Your feedback lets us know we're hitting the mark. If you ever need anything or just want to share your progress, don’t hesitate to swing by or give us a shout. Keep up the amazing work! And yes, Laura is definitely a superstar when it comes to suggestions and technique. Best wishes, Bella Transform Active
Fantastic experience: What a great gym! We were traveling in the area for a short time and got a one week pass. Loved all the very comprehensive and up to date equipment. There are multiple versions of everything you need; no waiting while someone finishes a set. Really nice outdoor training area and great dance studio too. Personally I detest gyms with multiple tv screens; so glad that isn’t here! Easy and plentiful parking too and helpful staff that are actually on site! Lots of classes which I would love to try when time permits. Highly recommended!
Hi Lisa, Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience during your visit. It’s great to know that our equipment, outdoor training area, and studio met your needs. We take pride in offering a well-equipped, welcoming environment where everyone can focus on their fitness goals without any unnecessary wait times. We’d love to have you back if you’re ever in the area again, and we hope you get the chance to try out some of our classes next time. Warm regards, Transform Active
Fantastic experience: I had a great experience at the local gym during my free trial. The gym is very clean, and the equipment is well-maintained and works as intended. The atmosphere is positive, with respectful and friendly fellow gym-goers. Plus, the receptionist is very beautiful and adds a welcoming touch to the overall experience. Highly recommend!
Hi Kolt, Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience during your free trial. Maintaining a clean and welcoming environment is a top priority for us, and it’s wonderful to know that you felt that during your visit. We’re also glad that our community of gym-goers made you feel welcome—creating a supportive and friendly atmosphere is what we strive for at Transform Active. We’ll be sure to pass along your kind words to our receptionist as well! We hope to see you back soon, and please don’t hesitate to reach out if there’s anything we can do to make your next visit even better. Best regards, Transform Active
Negative experience: This place really left a sour taste in my mouth. I had called up to cancel 2x membership and they suggested I put it on pause until a future date. They started billing me again with no notice (not great but ok) and when I called to cancel they were totally unwilling to waive the coming 4 weeks of fees despite the fact that I had just been billed for more than a month without setting foot in the gym. Zero good will made it feel like a grift. Avoid
Hi Ewan, Thank you for taking the time to share your experience, and we sincerely apologise for the frustration this situation has caused. We strive to offer the best gym experience possible, and it's clear we fell short in this instance. We understand how upsetting it can be to be billed unexpectedly, especially when you haven't been using the gym. Our pause policy is designed to offer flexibility, but it seems we didn't communicate the terms clearly enough, and for that, we're truly sorry. While our standard policy doesn't allow for waiving upcoming fees, we want to assure you that we value our members and their experiences. We’d like to discuss your situation further to see if there's anything we can do to make this right. Please feel free to contact us directly so we can work towards a resolution. Thank you again for your feedback, and we hope to have the opportunity to regain your trust. Best regards, Transform Active
Fantastic experience: A gym that takes its customers seriously. New equipment, new classes, new faces! A great spot to go training hard, catching a yoga sesh, or just stretching outside nonchalantly, looking at the cute cows grazing in the nearby fields under the setting sun. Well done team
Positive experience: Super friendly and helpful staff, good equipment and classes, and friendly, inclusive atmosphere.
Thanks Kate for the lovely review :) We are working hard to listen to our members and making their experience at the gym both fun and enjoyable.
Fantastic experience: Amazing gym and wonderful staff! We came from Sydney for the week on a holiday pass, and honestly I wish we had a gym like this in Sydney. Great machines - had everything I needed plus more! Not crowded, aircon, good range of classes, showers/ all new, stunning view of the fields and heaps of space to workout including floor space upstairs. Felt very unpretentious - all shapes and ages welcome. I can’t speak highly enough. Thank you!
Thank you Annalisa! It's so lovely to have kind visitors from out of town and share the Mullum love :) Come back and visit again soon please
Fantastic experience: Nice clean gym, friendly staff. Good equipment and reasonable prices. Very inclusive space and everyone is welcomed.
Thank you Mahdi! We are proud of our diverse community at Transform Active. See you in the gym soon :)
Negative experience: Well i would like to cancel my subscription to 2024. I’ve experienced the 7-day free trial & I’m not interested…equipment always Faulty..gym members mostly seating win mobil phones..heavy equipment lying on the floor and or machines full with the heavy equipment nobody cares to remove after use, toilets busy for very long time..(what's going on there?)towel compulsory but who cares..sweaty benches..etc..etc..
Hi Eli, we don't offer 7 day trials at Transform Active and I can't see you in our system as a member so you won't need to cancel your membership in 2024. We don't offer any sort of subscription at this point :)
Positive experience: Since changing ownership, the gym has really stepped it up. Glad to see a sauna being installed, and the soundproofing upstairs has made a big improvement. The gym is usually clean, and as far as value for money, I think it's pretty good. Good to see more classes on too. My only gripe would be the music- my preference would be to have no music at all, that way those wanting to listen can use headphones, and those not wanting to listen can enjoy their workout with nothing but the sounds of clanking weight plates. Bliss ;) All in all, best gym in the area.
Thanks for your feedback Chris we really appreciate it and your honesty :)
Fantastic experience: The new owners have transformed this gym. New machines, new energy, great staff, never too busy and the gym members are good people. Its a great gym.
Thanks Rory we love having you as a member :)
Fantastic experience: Excellent, supportive staff. Great pilates class! & clean environment.
Thank you Mandy! Having lovely members makes it easy :)
Fantastic experience: Friendly, clean gym with a good variety of group fitness classes. Great instructors.
Thanks Kitty :)
Fantastic experience: Since the change of management/ownership this gym has been generously & continually upgrading in every possible way. I value the range & regularity of classes and quality of instructors. I love the women at reception & even the fabulous cleaner! The vibe is warm, the place feels clean and clear and Im really very happy with my experience there, (which is also incredible value at $40 a fortnight. Many thanks :)
Thanks Illumina! :) We love having you as a member and are enjoying the process of upgrading Transform Active so much. See you soon
Fantastic experience: My daughter and I regularly attend Jenna’s Pilates class at Transform Fitness and it’s something we always look forward to. Jenna is a wonderful teacher - warm, inclusive and encouraging. We’ve found that our bodies have grown stronger, and yet the class always feels challenging (in the best way). Thanks Jenna and the Transform team (a shout out to the lovely Hannah who always greets us with a smile too) for making fitness accessible and fun!
Thank you Mel :)
Fantastic experience: Great gym with excellent classes!
Thank you Edwin :)
Fantastic experience: Nice people, nice Staff and free classes included.
Thanks Soren, it's been a pleasure having you at the gym. Appreciate the positive feedback :)
Negative experience: I'm really not a fan of doing "bad reviews" however I paid $202 for a 30 day trial ( smallest trial I could do was 30 days which I thought was strange but went with it ) ... Was over charged by $70 and after enquiring was called petty for complaining about such a small amount of money... The manager was so unreasonable and I'm amazed she has access to peoples bank accounts.. it's also not legal to take funds like this. Im glad I decided to trial before being locked in for a year.
Hi Rhea, We are sorry to hear about your experience at Transform Active. The new ownership is working hard to improve the culture and reputation. We are proud and excited about all the amazing changes and upgrades happening here and what the future of Transform will bring. We offer a 3 Day Locals Trial for $20. You chose to go with the 30 Days for $30 and were made aware of the terms and conditions. Systems and procedures are required to ensure we are able to offer the best service and facility. We wish you well on your wellness journey.
Negative experience: It would be very beneficial if members could be informed of what’s happening with their membership with the new owners. Very unprofessional and not a good start.
Hi Shirley, We are really sorry for the lack of communication during the change over. As soon as we had access to the database of members we received (foundation Mullum members) we did send an email to all our new Transform Active members. Unfortunately we were unable to communicate with all members who were under the Bruns/Mullum/Bangalow group. Sorry that you were caught up in the middle of this.
Negative experience: Easily the worst gym I've been to. They charged me $60 for a week (not the sign up fee, for the week!) to train in a place that had less equipment than a motel gym. The place stinks of mold, half the equipment is damage and not maintained, the gym floor has gaps you could fall into and the manager was obnoxious. Do yourself a favour and steer clear of this place, it's not the worth the money.
Negative experience: Cons - Some of their equipment is quite complicated to use and nobody shows you how to use it. (I think they should lake this a mandatory part of new member induction) - They also need to invest in better exercise matts, there was only a couple and they weren’t full size or good quality. - Customer service, I didn’t find staff to be that friendly at all, I didn’t think they had great social skills, simple things like hi and bye. - zero flexibility with contracts and end dates and lack of effort to do anything to help me as a member I had to contact exterior companies myself to make basic changes to my membership. - using debit success to manage memberships, not a fan of this company - you pay two admin fees basically to sign up plus your membership. - expensive for what I got in return Pros - the layout, Most of the equipment is in the same area so easy to find. - location, being close to all the cows was really cool. Super unique to see cows whilst exercising.
Positive experience: Ok equipment but too expensive location is good tho
Fantastic experience: Friendly staff. Great gym
Fantastic experience: Just saw my boy get a 117kg pb on bench; he’s 14. The gym is great!
Fantastic experience: Great little gym.
Fantastic experience: Our circuit trainer was fantastic Friday morning 6.00 am class ,I felt great afterwards
Negative experience: The gym itself is decent and the staff are friendly, however I was left quite disappointed with management who were unwilling to refund the remaining 6 weeks of my membership due to me being forced to move out of Mullumbimby as a result of the recent floods. I would’ve expected better from a gym operating in this community.
Fantastic experience: All the equipment required.
Positive experience: Always good.!! Clean, Friendly Staff.
Fantastic experience: Great gym. Please update pictures because they're inundated.
Positive experience: It's OK. Machines are pretty old now and some of the bikes have started to rust due to them being next to an open wall (it's a fence instead of a wall i guess to keep the air flow. Can be really bad with mosquitos due to this though so do not recommend going there when it's a bit damp and dark (and Mullum is damp ALOT).
Negative experience: Called three times, text twice and emailed. No response. Website doesn't have pricing.
Hi ben so sorry to hear you have had a unsatisfactory experience. I have done a thorough check of the messsages and i havnt recieved any messages from you, your email was responded to on the 18th of November. You may just have to check your junk mail. Please feel free to give me a call and if no answer please just leave a voice mail and i will get back to you. Otherwise our office hours are Monday to Thursday 4-7pm and Friday 9-12pm to come down to the facility. Prices start as low as $13.95 per week for a 12 month contract through to $19.95 for no lock in contract. Hope to see you there soon. Thank you Transform Team
Positive experience: I’ve been a few times at weekends. Always quite empty. Equipment is a little limited and some a little tired. But, as gyms go, I think it’s pretty good. Not sure of any other options in the Mullum area.
Positive experience: An average gym. Not great value. Some of the equipment needs updating, staff seldom acknowledge their customers and the gym is often in disarray or messy.
Fantastic experience: Great small gym.
Fantastic experience: My experience at thus Jim was like meeting Freddy Cruagure in a nightmare it was dodgy like Pope the frog the end...
Fantastic experience: Awesome gym
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