Information about Planet Fitness
4510, Caboolture
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Planet Fitness:
Welcome to Planet Fitness Caboolture, a spacious and well-equipped gym that offers a welcoming atmosphere for everyone, regardless of their fitness level. Our users consistently praise the cleanliness and modern equipment available at the facility. Here are some highlights based on user feedback:
- Clean and Well-Maintained: Members frequently mention the gym's cleanliness and the upkeep of equipment, making it a comfortable place to work out.
- Friendly and Attentive Staff: Our staff is known for being kind, helpful, and approachable, contributing to a friendly atmosphere where everyone feels valued.
- Diverse Amenities: From massage chairs to a wellness pod, members appreciate the additional features that enhance their experience after workouts.
- Great Value: Many users note that the pricing is very competitive for the quality of facilities provided.
- Community Feel: New members often feel welcomed and at home the moment they step in, fostering a sense of belonging.
However, some members have expressed concerns regarding communication and the membership cancellation process, suggesting there could be improvements in providing clear information about billing and memberships. We appreciate all feedback and encourage our users to share their experiences directly with management to facilitate improvements.
Come and experience the joy of working out at Planet Fitness Caboolture, where you can enjoy fitness in a supportive and non-judgmental environment!
Services, Machines and Guided Classes
Planet Fitness: Opinions
Positive experience: Nice big gym but the staff could be a bit more attentive and does the black spa close 9.40? Doesn't at other locations. Update: this was literally last night. And you didn't answer my question, what time does the black spa close.
Hi Mari, thanks so much for the feedback. Is there any chance you could also discuss your feedback directly with management next time you are in club so that they can ensure that the staff are meeting expectations?
Fantastic experience: Visited as a part of their bring a friend for free, Very clean, updated equipment, no judgement, friendly staff. Would highly recommend.
Thank you for your review and 5-star rating! We're thrilled to hear that you enjoyed our facilities and we hope to see you again soon!
Fantastic experience: Top gym. Top equipt and service
Hi, Robert! We appreciate your kind feedback on what you enjoy about our club, as well as ways we can improve! On your next visit, please let our club manager know of your interest in other gear, so they can make note of them and look into it. Thanks for being a valued member with us!
Fantastic experience: Always clean, happy staff, can get equipment even during New Year Rush. Prefer this club to Morayfield PF
Fantastic experience: The best Gym I've been to and that includes the other Planet Fitness centres (Morayfield & Chermside). Friendly staff and always so clean. One staff member in particular stands out (Emilee) as she is consistently providing 5 star customer service and I always see her cleaning. I recommend Planet Fitness to everyone I meet
Hi Baz, thanks for the amazing review, we are glad you enjoy being a part of our Planet!
Fantastic experience: Great gym. A variety of equipment, staff are kind and friendly. Value for money for sure!
Thanks Savannah for your amazing review
Negative experience: Watchout for hidden fees, a lack of any effort to inform the customer and zero responsibility after the fact.
Hi Koen, we're saddened to hear of your disappointing experience, and we'd like to look into the issue further. Could you please email us directly at your earliest convenience at: [email protected] Thank you!
Fantastic experience: The best gym I have ever been apart of
Hi Tash, thank you for taking the leave to leave us a review. We are so glad you are loving Planet Fitness Caboolture!
Fantastic experience: Easy to find. Good parking.. Opposite maccas
We appreciate your feedback and review, Rob!
Fantastic experience: Awesome. Great staff there.
Fantastic experience: Been members a fair length of time . Staff, equipment and advice supurb
Fantastic experience: Always friendly and helpful staff. Whether I'm going in for a workout or spa treatment, I love visiting. Always clean and well presented and it's good to see the staff having fun with their displays and theme nights.
Thank you for the 5-star review and lovely feedback, Elizabeth! We're so glad to hear that you're enjoying your time at our planet!
Negative experience: Really disappointed with this gym When I first started going it was a good gym But unfortunately was having money problems and got a bit of debt to them I went in about 7 weeks ago to pay off this debt and cancel my membership as I couldn’t afford it atm but was the right thing to do to pay off the debt and after being reassured that it was cancelled and no more payments would come out of my bank today I look almost 7 weeks later with nothing being taken out and they have taken $70 just tried to call up to address this but it’s out of staffed hours And just reading google reviews seems like a lot of people have had same issue this isn’t right
Hi Logan. We're saddened to hear of your disappointing experience, and we'd like to look into the issue further. Could you please email us directly at your earliest convenience at: [email protected] Thank you!
Fantastic experience: Staff are great machines brand spankers very clean gym
Fantastic experience: Love the wide space and a lots of exercise equipments
Fantastic experience: Excellent Value, always clean and love the well maintained & modern equipment. Very Friendly staff, hygienic, always plenty of paper, spray, soap, toilet paper etc.
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!
Fantastic experience: Great gym. Lots of equipment, lots of lockers and clean amenities. Great value!
Fantastic experience: Staff are always welcoming and helpful to help.good clean gym. training programs are easy to use.
Thank you for the lovely feedback, Colin! We are so glad you are loving our Planet!
Positive experience: Good gym but get some scales guys, not knowing my weight doesn’t make me not fat.
Hi there, thank you for taking the time to leave a review and for the feedback - we will pass it on! Please also feel free to leave feedback with the friendly staff the next time you're in-club.
Fantastic experience: gym place for affordable price!
Thanks for your review Rahmi! We are so glad to hear you are loving Planet Fitness Caboolture.
Negative experience: Extremely disappointed. I signed up online while I was pregnant and ended up being very unwell whilst pregnant and not able to go. Have paid the membership for nearly a year now without stepping foot in the gym even once, I keep forgetting to cancel now with a newborn and a lot of stress going in my life. I was emailed today to tell me I owe them $200 and I told them okay but I need to cancel as I’ve never been able to use the gym and I can’t actually afford it anymore. They told me I can’t cancel OR put it on hold until I pay the money owed. So basically these people are going to continue to rack up debt that I’ve said I clearly cannot afford. At this point go for gold, I’ll let it go to a debt collector and you can send me bankrupt if you like. Absolutely disgusting and any second thought I’d had about trying to find the funds and finally come into your gym has completely gone now.
Hi Briar. We're saddened to hear of your disappointing experience. We have reached out to management to look into this further and apologise for any inconvenience this may have caused.
Fantastic experience: Great gym equipment and staff
Thanks for the review, Gavin!
Fantastic experience: Great place to train they have just about every exercise apparatus you might need for your work out experience,no hassle no fuss and friendly staff to just talk to or get advice
Thanks, Malcolm!
Fantastic experience: Probs the best Planet Fitness Big Fish at Big Fish tbh ngl
Thanks for the 5-star review!
Negative experience: It’s a super cheap option and the facilities are good, but when I had to cancel my membership it was the most difficult experience ever. It was a very lengthy process and I found it very hard to get in contact with the club and you cannot cancel online.
Hi Kirra. Thank you for sharing your feedback with us. We strive to make the cancellation process as smooth as possible for our members, and we regret to hear about any difficulties you've experienced.
Fantastic experience: Great value fantastic facilities and environment. Love going here
Thank you for the review, Adam! We're glad you're enjoying our planet
Fantastic experience: Been a member at another planet fitness and I never felt like I belonged. Came to the Caboolture gym and as soon as I walked in, they all made me feel like I was home. The staff are super nice, and nothing is ever a problem for them.
Fantastic experience: excelent
Fantastic experience: Planet fitness has a friendly feel, the staff are great and the gym is well set up. Love the classes provided too.
Thank you for the 5-star review! We're glad you're enjoying our Planet!
Fantastic experience: Planet Fitness Caboolture is an incredible gym. I’ve been a Black Card member since the building’s construction and I love working out each week. The staff are all very friendly and greet me with a smile each time and let me know what training classes are coming up if I’d like to join. I found the machines quite user friendly and for the couple I wasn’t sure of, the staff explained and demonstrated for me. I use the 30 minute express workout area each session and have seen great personal improvement. There are quite a few tv’s set up above the treadmills and bikes; some days I watch cooking shows, other times I watch sitcoms and sometimes I watch sport. I’ve even taken my Dad (early 60’s) in a couple of times to workout alongside me. He also really enjoyed his time. One of my favourite things about Planet Fitness Caboolture is the massage chairs and wellness pod. When I have the time after my workout I LOVE laying in the pod and listening to the relaxation music. I think it is incredible value for money and I have been recommending it to all of my family and friends since joining up.
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do.
Fantastic experience: Best ever decision to get back to the gym...feel so good...lm alive
Hi Lisa! Thank you so much for the 5-star review. We're glad you're enjoying our planet!
Fantastic experience: Amazing staff. Always clean and welcoming. Only regret is that I didn’t come sooner !
Thanks for the love, Kymberley! We're glad you feel at home in the PF community. Your feedback is greatly appreciated.
Positive experience: Big Fish Caboolture Planet Fitness really has the relaxed atmosphere I've been looking for and the place is Spec . Clean tidy and nice friendly staff , 5star pending
Negative experience: Signed up but had no confirmation of sign up or that I was a member. Money taken out of my account for membership went in this morning to cancel membership and was told I could pay a 9.90 fee to cancel but I'll get to use the gym that I've never used for another seven days. They said I should have received a phone call saying I was a member of the gym but that never took place and also stated they don't send email confirmation of membership being activated but I got an email from the assistant manager asking for membership fees that I had no idea I was signed up too. Very disappointing
Hi Brendan, we regret to hear of your confusing experience at Planet Fitness. We'd appreciate it if you could take the time to reach out to our staff or management team so your concerns can be addressed accordingly. Your feedback is important to us.
Fantastic experience: This gym is by far the best gym I’ve been too. Such cheap prices and great a great relaxing massage chairs and water beds. The no judgement zone is awesome so I know that I won’t be judged on what I do. Also the no intimidation rule is awsome as I won’t be scared from bigger guys lifting more than me and scare me off. Over all best gym perfect for any age. Great mirrors to check your progress and free showers to cool off after a workout.
Hi Chad, thanks so much for taking the time to leave us a review! We are glad you are loving our club.
Fantastic experience: Huge gym, plenty of equipment. Rarely have to wait. Clean, new and well maintained. Become a black card member! The massage and wellness equipment is well worth an extra $5 per week. Cheaper than a massage.
Positive experience: Signed up to planet fitness a few weeks ago because the missus and I were looking for a new spot to be active. Since then we've enjoyed the complimentary massages, pizza, cheesecake, and tans. Although we initially signed up to lose weight, we have put on about 20 kilo's split between us since joining the gym, it's been a fun experience nonetheless. HOWEVER Giving it 3 stars because one time I ripped a fat one and the lunk alarm went off, it was super embarrassing
Fantastic experience: Very helpful staff. Very welcoming atmosphere
Thanks for your amazing review and kind rating, Katie-anne! We appreciate your feedback, and can't wait to see you at the Planet again soon!
Fantastic experience: 新開幕的健身房器材都很新,場地燈光明亮乾淨,重點冷氣超強,夏天避暑的好地方,店員友善
Hi, Boris! We are so delighted to hear that you've been enjoying your time at our new Planet, and that you found a great way to escape the heat! We love being your go-to spot for all things fitness and wellness!
Fantastic experience: Excellent place staff are approachable facilities are excellent and very clean
Hi, Brett! We appreciate your five-star review, and are delighted to hear that you find our Planet to have friendly staff members and clean facilities! Thanks heaps!
Fantastic experience: Enjoyable experience with loads of equipment. Staff friendly and helpful. Facilities clean.
Hi, Liezl! We're so thrilled to hear that you find our Planet to be a clean and friendly place, with everything you need to have a great experience! Thanks heaps!
Negative experience: Definitely disappointed with the service. My partner and I went in to visit for the first time and when we arrived we were told my partner owed weeks of fees before starting the gym, because he opened an account. Look, I understand that there’s been miscommunication. But after they took his bank details in at the gym with the reassurance that the manager would call him and sort everything out before any payments were charged, however no call came from the manager and they’ve taken all fees plus more. Very let down by lack of communication. I’m coming in for further discussion today.
Hi, Indigo! We regret to hear of you and your partner's experience, and realize why this would be frustrating. We do encourage your partner to continue following up with the club manager about this billing issue, and any other concerns they may have. We appreciate your honest feedback, and hope that everything is sorted very soon!
Fantastic experience: Friendly and helpful staff
Hi, Wajra! We're delighted to receive your positive feedback about our lovely staff, and we appreciate the five stars! Thank you so much!!
Fantastic experience: Signed up today. Just great facility to enjoy any workout.
Thank you for choosing to become a member of our PF family! We're happy to hear that so far you're enjoying our Planet, and we look forward to seeing you again soon!
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