Zap Fitness 24/7 Claremont

Fantastic experience: Pluses: -Good customer service. The female receptionist/trainer knows the exact terms of the gym agreement and options. This is impressive considering how low the wage is usually. -24/7 availability. This contributes well to people willing to be consistent despite life throwing additional tasks for them. -Convenient Location with lots of parking spaces. Minuses: -The weight equipment is quite old and the cardio machines are also dated with old interfaces. I don't recommend trying to get a full body workout here. Need some more equipment for back workout like….

Negative experience: I stopped going here because they got rid of the frosted glass. It's creepy. If I wanted to work out without privacy from anyone on the street, I would just go to the park where it's free.

Fantastic experience: Friendly staffs. Transfer of membership was easy and quick. Great selection of equipments

Fantastic experience: Nice staff, clean and everything you need

Fantastic experience: Such a great vibe/ atmosphere to train at Zap fitness Claremont. As I struggle a lot with anxiety, working out in a smaller busy gym, isn’t easy. (I have been on and off to this gym in Claremont for a few years now) A massive thanks to Kelsey Trelora! So incredibly inspiring and lovely! She definitely brings to good vibe to this gym. We need more of this girl in the gyms! Thanks Kelsey! ❤️

Fantastic experience: A great facility with a good selection of weights/equipment. It was an easy process to take out a membership (even for two inexperienced seniors) Kelsie (staff) explained in detail the various memberships. She was very helpful and friendly, giving us plenty of time to decide which one would suit us best. On our first visit she took the time to show us around making us feel at ease in the unfamiliar surroundings. We now look forward to improving our strength, flexibility and lifespan.

Fantastic experience: Love this cute little gym, its very clean, everything you need for a work out are there and lastly very helpful and friendly staff shout out to Chris well done mate. 5

Fantastic experience: You are always made to feel welcome by Kelsey at Claremont Zap. Great gym with all the equipment of a large gym.

Fantastic experience: Small, friendly gym, good layout of equipment, clean environment. Kelsey is an extremely friendly staff member. She always says hello and has a chat with all patrons. The level of customer service provided creates a great community atmosphere to relax and work out.

Negative experience: I was attending Zap to sign up/do my free trial. At the information desk during the sign up process one of the Zap members a customer threw a drink bottle at me it narrowly missed me and another member at the gym. I contacted police about this individual! I also made a report to Zap. Zap called me back an apologised but were unable to evict this member as they have a warning first evict later policy. So I told them I'm not feeling safe at there gym. If this missile thrown, killed someone or badly injured them is it the same policy? Please avoid this gym and the bogans attending. Over crowded, dirty and unsafe.

Positive experience: Pluses: -Good customer service. The female receptionist/trainer knows the exact terms of the gym agreement and options. This is impressive considering how low the wage is usually. -24/7 availability. This contributes well to people willing to be consistent despite life throwing additional tasks for them. -Convenient Location with lots of parking spaces. Even in peak hrs you can find parking here. Minuses: -One Person serving during office hrs. I constantly see the only person stretched out too thin between responsibilities like cleaning the floor vs opening the door for someone. I assign the responsibility to the franchise and Zap Claremont branch. They are really about automating the whole process. I cannot get into contact with anyone over the phone for half an hr plus when I was trying to sign up. And from the good work ethic I see in the staff management is likely cutting corners in labor costs. -The weight equipment is quite old and the cardio machines are also dated with old interfaces. I don't recommend trying to get a full body workout here. You probably want Glenorchy instead for that.

Positive experience: Good gym could do with some maintenance on some machines but nothing serious

Fantastic experience: I am a long time member of this gym, good clean and safe place to workout, and the fact you can go 24/7 is a major plus.

Positive experience: Small but wouldn't mind it.

Negative experience: I wish I could give them 0 but one is the minimum I can go .. Staff are not aware of the service they provide and processes to transfer and cancellation membership .. Been with them for 2 years plus - had to transfer the accounts they could not tell me the process for cancellation. Such a poor customer service !

Positive experience: Great staff great training gear of all types well done zapp and staff.

Fantastic experience: My favourite place ,always very clean and well set out

Negative experience: Rude about nationality, been there on evening Calsi who was sitting on reception soo rude

Fantastic experience: Good clean environment and nice staff.

Fantastic experience: Wicked views ... ️ Wide range of machines, with easy to follow diagrams.

Fantastic experience: Good work out

Positive experience: I've been to a few Zaps in TAS and I would have to say that this one has the older of the equipment used. Large enough space with a decent amount of cardio equip and weights. Currently, there are a few machines out of services (and have been going on a few weeks now). Good for a quick workout. Just missing the 'trimmings'.

Positive experience: Good, but don't have the hip machines

Fantastic experience: Good and Clean equipment. Couldnt find the staircase treadmill though. Toilets and Showers is towards the Back wall.

Fantastic experience: Welcoming and chilled environment

Positive experience: It's been awhile but still seems to be a good small gym. Pretty busy but could do what I needed

Fantastic experience: Lots of varied equipment, friendly staff and all gym users have been friendly and helpful. Highly recommended.

Fantastic experience: Been here couple of time nice place for working out clean environment.

Positive experience: Needs more updated equipment

Positive experience: Good, well equipped gym. Free parking.

Fantastic experience: Well located

Positive experience: Just another zap

Fantastic experience: Aesome

Positive experience: Wasn't over crowded good work out

Negative experience: starting to let things get run down needs new gear

Positive experience: Small gym but it's usually quiet. Equipment is updated and clean.

Fantastic experience: Great service, always clean and the members are super helpful.

Positive experience: Lift, squat, ride