Information about Zap Fitness 24/7 Claremont
7011, Claremont
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Services, Machines and Guided Classes
Zap Fitness 24/7 Claremont: Opinions
Fantastic experience: Pluses: -Good customer service. The female receptionist/trainer knows the exact terms of the gym agreement and options. This is impressive considering how low the wage is usually. -24/7 availability. This contributes well to people willing to be consistent despite life throwing additional tasks for them. -Convenient Location with lots of parking spaces. Minuses: -The weight equipment is quite old and the cardio machines are also dated with old interfaces. I don't recommend trying to get a full body workout here. Need some more equipment for back workout like….
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Negative experience: I stopped going here because they got rid of the frosted glass. It's creepy. If I wanted to work out without privacy from anyone on the street, I would just go to the park where it's free.
The removal of frosting is a business decision where we aim to have our clubs be an inviting and welcoming place for all members to attend and believe this change will help us achieve these results. Overall feedback has indicated a strong preference for this adjustment, supporting our belief that it will contribute positively to the member experience.
Fantastic experience: Friendly staffs. Transfer of membership was easy and quick. Great selection of equipments
Thanks for the feedback :)
Fantastic experience: Nice staff, clean and everything you need
Thank you for taking the time to leave us a review :)
Fantastic experience: Such a great vibe/ atmosphere to train at Zap fitness Claremont. As I struggle a lot with anxiety, working out in a smaller busy gym, isn’t easy. (I have been on and off to this gym in Claremont for a few years now) A massive thanks to Kelsey Trelora! So incredibly inspiring and lovely! She definitely brings to good vibe to this gym. We need more of this girl in the gyms! Thanks Kelsey! ❤️
Thank you so much for your feedback :) So glad to see you are enjoying your time in the club and yes we are lucky to have Kelsey :)
Fantastic experience: A great facility with a good selection of weights/equipment. It was an easy process to take out a membership (even for two inexperienced seniors) Kelsie (staff) explained in detail the various memberships. She was very helpful and friendly, giving us plenty of time to decide which one would suit us best. On our first visit she took the time to show us around making us feel at ease in the unfamiliar surroundings. We now look forward to improving our strength, flexibility and lifespan.
Thank you for taking the time to leave us your review. Look forward to hearing how your training is going :)
Fantastic experience: Love this cute little gym, its very clean, everything you need for a work out are there and lastly very helpful and friendly staff shout out to Chris well done mate. 5
Thank you for your feedback I will pass it on :)
Fantastic experience: You are always made to feel welcome by Kelsey at Claremont Zap. Great gym with all the equipment of a large gym.
Thank you so much for your positive feedback! I will pass it on for you :)
Fantastic experience: Small, friendly gym, good layout of equipment, clean environment. Kelsey is an extremely friendly staff member. She always says hello and has a chat with all patrons. The level of customer service provided creates a great community atmosphere to relax and work out.
Thank you so much for you review :)
Negative experience: I was attending Zap to sign up/do my free trial. At the information desk during the sign up process one of the Zap members a customer threw a drink bottle at me it narrowly missed me and another member at the gym. I contacted police about this individual! I also made a report to Zap. Zap called me back an apologised but were unable to evict this member as they have a warning first evict later policy. So I told them I'm not feeling safe at there gym. If this missile thrown, killed someone or badly injured them is it the same policy? Please avoid this gym and the bogans attending. Over crowded, dirty and unsafe.
Hi Jesse we take incidents like this really seriously. Can you please call us on 1300927348 so we can investigate further
Positive experience: Pluses: -Good customer service. The female receptionist/trainer knows the exact terms of the gym agreement and options. This is impressive considering how low the wage is usually. -24/7 availability. This contributes well to people willing to be consistent despite life throwing additional tasks for them. -Convenient Location with lots of parking spaces. Even in peak hrs you can find parking here. Minuses: -One Person serving during office hrs. I constantly see the only person stretched out too thin between responsibilities like cleaning the floor vs opening the door for someone. I assign the responsibility to the franchise and Zap Claremont branch. They are really about automating the whole process. I cannot get into contact with anyone over the phone for half an hr plus when I was trying to sign up. And from the good work ethic I see in the staff management is likely cutting corners in labor costs. -The weight equipment is quite old and the cardio machines are also dated with old interfaces. I don't recommend trying to get a full body workout here. You probably want Glenorchy instead for that.
Hi Pete can you please email [email protected] so we can contact you to discuss further
Positive experience: Good gym could do with some maintenance on some machines but nothing serious
Thanks Jesse for leaving your feedback :)
Fantastic experience: I am a long time member of this gym, good clean and safe place to workout, and the fact you can go 24/7 is a major plus.
Thank you Kathleen for the feedback :) Glad you are loving your time in our clubs
Positive experience: Small but wouldn't mind it.
Negative experience: I wish I could give them 0 but one is the minimum I can go .. Staff are not aware of the service they provide and processes to transfer and cancellation membership .. Been with them for 2 years plus - had to transfer the accounts they could not tell me the process for cancellation. Such a poor customer service !
Positive experience: Great staff great training gear of all types well done zapp and staff.
Fantastic experience: My favourite place ,always very clean and well set out
Negative experience: Rude about nationality, been there on evening Calsi who was sitting on reception soo rude
Fantastic experience: Good clean environment and nice staff.
Hello Kamal, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Fantastic experience: Wicked views ... ️ Wide range of machines, with easy to follow diagrams.
Hello, thank you; we appreciate your feedback! Keep kicking goals and we will see you next time.
Fantastic experience: Good work out
Hi, thank you for taking the time to leave a review for us at Zap Fitness 24/7 Claremont. We're happy you enjoyed your visit! See you during your next session
Positive experience: I've been to a few Zaps in TAS and I would have to say that this one has the older of the equipment used. Large enough space with a decent amount of cardio equip and weights. Currently, there are a few machines out of services (and have been going on a few weeks now). Good for a quick workout. Just missing the 'trimmings'.
Hello Jenna, thank you; we appreciate your feedback! See you during your next session.
Positive experience: Good, but don't have the hip machines
Fantastic experience: Good and Clean equipment. Couldnt find the staircase treadmill though. Toilets and Showers is towards the Back wall.
Hi Apollo thank you for taking the time to leave your feedback :)
Fantastic experience: Welcoming and chilled environment
Positive experience: It's been awhile but still seems to be a good small gym. Pretty busy but could do what I needed
Fantastic experience: Lots of varied equipment, friendly staff and all gym users have been friendly and helpful. Highly recommended.
Great to see our Zap family! Thanks for taking the time to leave your feedback
Fantastic experience: Been here couple of time nice place for working out clean environment.
Positive experience: Needs more updated equipment
Hi there thank you for the feedback I will pass this onto management for you
Positive experience: Good, well equipped gym. Free parking.
Thank you so much for your feedback! We will work hard to get the extra * :)
Fantastic experience: Well located
Thank you Rod for your ***** review :) Glad our Zap family are happy! :)
Positive experience: Just another zap
Fantastic experience: Aesome
Positive experience: Wasn't over crowded good work out
Negative experience: starting to let things get run down needs new gear
Positive experience: Small gym but it's usually quiet. Equipment is updated and clean.
Fantastic experience: Great service, always clean and the members are super helpful.
Positive experience: Lift, squat, ride
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